Firefox Support Forum

Firefox View Open Tabs is my favorite feature. I (used to) use it daily, but now, even though I have NUMEROUS windows (over 40) and multiple tabs in many of those windows, View Open Tabs is completely empty. I'd very much like to restore that 'index' without losing all those pages/tabs (it's my reading & ToDo list).

Sometime recently, I found it using gobs of CPU even though Javascript was (and still is) disabled, so I found the top CPU process and killed it. Instead of a single page going blank, Firefox crashed. Sometime after that I noticed that View Open Tabs was no longer populating. Maybe that contributed or instigated the dysfunction?

I tried to log in to my Firefox getting started page which used to just load. It now appears to need a log in which I try to do using my Gmail credentials. The password comes up as being incorrect which I know is not the case. If I try to change it I get as far as a Gmail code being sent to my account but when I enter that it says that is incorrect. I have not been able to load the getting started page since.

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

I am using Firefox 125 in Windows 11. And this just happens recently.

Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. The Firefox UI freezes (before the dropdown list of addresses is shown). The video/audio/other effects are still working, and from task manager, it does not cost more CPU/mem than usual. But it does not response to key press or mouse action. All I can do (that I know of) is killing the processes. The problem does not seem related to "current" webpage I am browsing. And I have not installed new addons for a few months.

Any idea what should I look into?

Hi, I can't use Firefox because a captcha won't complete loading. I have uninstalled and reinstalled, cleared cache and disabled add ons. I am using a vpn (PIA). Chrome and Edge both load and operate OK. Thanks in advance.

Captchas are an ongoing issue. Firefox seems to have a LOT more captchas than other browsers. Is there a problem between Mozilla and Google?

How do I get Firefox browser to stop from loading automatically upon booting up or restarting?? This has been happening since the last browser update. I checked the Firefox controls but could not find a button to toggle this off. Please advise. Thank you.

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and click captcha and the circle starts spinning and never ends. This happens on all sites using Disqus.

 Is there any way to get Firefox to work with Disqus and Captcha?

After updating Firefox to Firefox 125.0.3, Google ReCaptcha2 stopped working on my sites (I use the invisible version). Then I checked the version from the official website and it doesn’t work either.

I read about self = this on stackoverflow, but this also does not help on my sites. After clicking, nothing happens, and there is an error in the console.

Has anyone encountered this?

The same behavior here https://www.google.com/recaptcha/api2/demo, an error is displayed and loading... loading... loading.

Error in console is like: UncaughtObject { stack: "z<@https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js:470:201\nH<@https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js:258:...

from https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js line 448:1

Tested on absolutely clean Firefox without plugins, with security turned off, without cookies and account.

When i start browsing from Holland IP via VPN the problem are solving. In Chrome, Edge ReCaptcha2 working fine.

Yesterday I was unable to sign into The Guardian website (https://profile.theguardian.com/signin?INTCMP=DOTCOM_NEWHEADER_SIGNIN&ABCMP=ab-sign-in&componentEventParams=componentType%3Didentityauthentication%26componentId%3Dguardian_signin_header and https://profile.theguardian.com/signin? )

The problem is that after I click "Sign In", that little circling line becomes the Energizer Bunny, circling away and circling away, but not logging me in.

I have no problem logging in using those login pages on Edge, so confident of username/password combo

I have (repeatedly) turned off tracking protection, Adblock Plus & Privacy Badger for the site, cleared history (cookies and cache, as well as all), followed the complete set of instructions at https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords, and refreshed Firefox. Still the same problem.

HELP - I don't want to be forced to use Edge :)

Windows 11 Pro, Version 10.0.22631 Build 22631 Firefox, 126.0b8 (64-Bit)

Hey,

I use a personal firewall. Every unknown program that attempts to access the network triggers a popup message requesting permission.

Right after the installation, Firefox.exe initiated a message, stating the following path: "C:\Program Files\Mozilla Firefox\firefox.exe". I granted access.

However, weeks after the installation, the updater.exe asked for permission, stating a very unusual path of itself. The path is "\device\harddiskvolume3\Program Files (x86)\Mozilla Maintenance Service\update\updater.exe".

This seems unusual to me, since apps normally use 'C:\' to refer to harddiskdrive0. It is also suspect, since there are only two drives connected and the Disk Management tool (as an admin) indicates, that there are harddiskdrive0 and harddiskdrive1. There are no hard disk drives 2 or 3.

I also wondering about the fact, that the about firefox screen states, that firefox is up to date - even I did not granted access for the updater.exe in the past. There has never been a firwall rule to grant access for the updater.exe - how did it update in the past?

Does anybody have an idea what is happening?

Best regards, André

Need help figuring out why Firefox has a memory leak after an extended use of Firefox browsing. Don't know if its the result of an extension having this issue, or if its a Firefox bug. I have also provided my troubleshooting information, and a link to my memory usage is listed below for download: https://1drv.ms/u/s!ArspaZQCMwZ-iLU_CckOfLkl9DlETQ?e=MuIqsO Thanks in advance!

When we log into our Yahoo email, there's a small triangle (see screen shot) next to the padlock on the address bar that says "connection not secure".

Not sure what to do to get rid of it.

My provider has deleted my email account without prior notification. I have no second email adress registered, and also no access to my old email adress.

How can I change my primary email adress now?

So I noticed an issue with certain websites a few days ago. I was trying to make a hair appointment online, it was asking me to fill in my email, and the box wouldn't let me click on it. I used a different browser, and it worked just fine. Same thing today: I was trying to make a lab appointment, the next step was verifying I'm not a robot, I clicked the box, and it had a loading circle eternally. I tried it on a different browser, and it worked within seconds, no loading. I've never had this issue with Firefox before! I tried clearing my cookies and cache, and that didn't do anything unfortunately. Let me know what I can do to fix this problem! I normally loved Firefox and it's my main browser, so I'm hoping to resolve this issue. Thanks so much!