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login.live.com keeps auto tabbing/entering and opening new window/tab to Service Agreement on Windows 11.

I have recently updated my Windows 10 machine to Windows 11. I went to Microsoft.com and clicked Sign In to log into my account but the page will act like you're hitting … (read more)

I have recently updated my Windows 10 machine to Windows 11. I went to Microsoft.com and clicked Sign In to log into my account but the page will act like you're hitting the TAB button on the keyboard over and over and also hitting enter. Since it tabs through the hyperlinks on the website and acts like I'm hitting ENTER it opens a new window/tab to https://www.microsoft.com/en-us/servicesagreement/. If you have pop up blockers on it will keep blocking the page while tabbing through all the hyperlinks on the page. I have recreated this issue in both the Firefox standard download version(Currently on 136.0 64 bit) and in the Microsoft Store windows app version of Firefox. I have tried clearing my cache/cookies and Private browsing as well to help keep some weird data sync from occurring. I checked my SSO settings in windows and don't have anything that would cause it to try and auto-login with that either. The "Allow Windows single sign-on for Microsoft, work, and school accounts" is not enabled. I noticed this ONLY happens when you try to login to Microsoft with the login.live.com link instead of the login.microsoftonline.com link. I tried recreating this on my phone on Firefox for Android and it does not happen. Chrome and Edge do not have the issue either. I did not have this issue on Windows 10. I have not tried uninstalling the browser since the Microsoft/Windows App version of Firefox had the issue and I had never downloaded/installed that version before. I did not log into my Mozilla account on that version either to try and help figure out if this was an account data problem. I tried to report this on the report a bug but the bot auto closed my bug report. If anyone could help I would appreciate it. Really don't want to switch over to another browser for such a small problem like this. I can't add any image since the page constantly opens a new window/changes. Thanks!

Asked by SamuraiSpacemanX 1 week ago

Last reply by jonzn4SUSE 1 week ago

bookmark sidebar

I wish to undo the changes to the sidebar introduced with release 136. I want a sidebar for bookmarks, but the Bookmark Sidebar per se, not the multi-functional Sidebar t… (read more)

I wish to undo the changes to the sidebar introduced with release 136. I want a sidebar for bookmarks, but the Bookmark Sidebar per se, not the multi-functional Sidebar that has replaced it. The new version takes up unnecessary screen space even when I only select bookmarks. I have Firefox installed with Windows 11.

Asked by BryanL 2 weeks ago

When starting Firefox on a blank start tab, it asks for the stored logins "Master Password" twice.

In Firefox, it's possible to store logins, and then assign a Master Password to protect those stored logins. In the newest version of Firefox desktop for Windows (136.0 … (read more)

In Firefox, it's possible to store logins, and then assign a Master Password to protect those stored logins.

In the newest version of Firefox desktop for Windows (136.0 - 64 bit) - it asks for the Master Password twice, even when only showing a blank start tab.

Normally, it will first asks for the Master Password, when you browse to a website, that has a stored login. Is it a bug or a new security feature?? - anyway, I find it very, very annoying.

Asked by Thomas Elbek 2 weeks ago

Last reply by TechHorse 2 weeks ago

"Gah Your tab just crashed" After a Windows 11 updated in November 2024

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the … (read more)

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Asked by felizald 3 months ago

Last reply by ladyrev.ame 2 weeks ago

pages not displaying any more

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank I … (read more)

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

Asked by k4ajaco 1 month ago

Last reply by tmcnamee 2 weeks ago

unable to connect to previous sites

In the last few months my ability to connect to my web pages is getting difficult. Nearly every site gives me a security error message of could not connect sight unsecure… (read more)

In the last few months my ability to connect to my web pages is getting difficult. Nearly every site gives me a security error message of could not connect sight unsecured. The suggestion is to contact the website owner. It would be great if Mozilla could provide more information on how to accomplish this

Asked by barry.washik 2 weeks ago

Last reply by markwarner22 2 weeks ago

Firefox on Dell PC when displaying pages in portrait mode

Using Firefox 136.0 and previous vers. Some web pages are displayed in portrait mode. (or seem to be) In Firefox these pages are??? not right. If I copy and paste url to … (read more)

Using Firefox 136.0 and previous vers. Some web pages are displayed in portrait mode. (or seem to be) In Firefox these pages are??? not right. If I copy and paste url to MS Edge the page displays properly even although the presentation is still in portrait mode (or seems to be). i.e. the data displayed on the page does not go out to the edges of the screen but sits in the middle in portrait mode for example see: https://www.scotlandspeople.gov.uk/

Attached images show Firefox and MS Edge screen grabs and https://en.wikipedia.org/wiki/Main_Page which displays correctly in Landscape mode (or seems to)

Asked by stephenmartin32 2 weeks ago

Firefox access to a respected website

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to http… (read more)

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to https://hbr.org without problems. I have listed hbr.org as Exceptions in tracking protection, cookies, and blocking pop up windows

Asked by geoffLCW 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox Update | When Writing E-mails The Lines Keep Dropping Automatically

Hello, Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals. The e-mail host we ar… (read more)

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Asked by sales466 3 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

New issue with pdf veiwer.

I've been using the firefox pdf viewer for quite some time and it's worked quite well. Within the last few days though I've developed an issue. When I open a pdf it open… (read more)

I've been using the firefox pdf viewer for quite some time and it's worked quite well. Within the last few days though I've developed an issue.

When I open a pdf it opens correctly for just a brief second (standard text, white background, nothing unusual) and then switches to something like the attached image (black background/ text and such). I have not changed anything that I'm aware of, though I did just recently install a new firefox update (136.0 64-bit windows 11). I didn't notice any articles or comments about this particular issue here yet, so figured I'd ask for some help.

Anyone know how to resolve this? Or other things I should look into?

Thanks for your time, Derek

Asked by derektedrick 2 weeks ago

I want to downgrade to a previous version without having to create a new profile. How can I do that? Thank you!

I want to downgrade to a previous version without having to create a new profile. I don't want the Firefox logo on the default new tab page, and I tried to change it in t… (read more)

I want to downgrade to a previous version without having to create a new profile. I don't want the Firefox logo on the default new tab page, and I tried to change it in the about:config list but that didn't work even after a complete computer restart. It worked in the previous version. I do not want to create a new profile. My current one is just fine. How can I do that? Thank you!

Asked by Tom Harrington 2 weeks ago

Firefox makes entire screen flash

For the past few days when I use Firefox and Thunderbird my entire screen will randomly start to flicker, at times very quickly and rarely the entire screen goes black fo… (read more)

For the past few days when I use Firefox and Thunderbird my entire screen will randomly start to flicker, at times very quickly and rarely the entire screen goes black for second or two. This behavior immediately stops when I close the app. It does not happen with any other app. I've tried disabling hardware acceleration in Firefox and that didn't help. Both apps are on the latest version and I also updated my video driver. Tried removing the two add-ons I have. I'm on Windows 11 Firefox 136.0.

Asked by bluechair 2 weeks ago

  • Solved

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work. The installer (Firefox Setup 115.18.0.esr.exe) seems to t… (read more)

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work.

The installer (Firefox Setup 115.18.0.esr.exe) seems to think that my system is running Windows 7 and does not proceed.

Asked by lee.roll 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Most Google tools are unusable because the content appears completely black.

Hello, For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not). As soon as a document (usually an editable… (read more)

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

Asked by Myra 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

Keeping a page in focus in the background whilst playing a video game.

Dear support person, When streaming video games on multiple platforms i use a dock from a website called social stream Ninja. This opens a browser page that shows chats … (read more)

Dear support person,

When streaming video games on multiple platforms i use a dock from a website called social stream Ninja. This opens a browser page that shows chats from 3 platforms, Twitch, Youtube and Kick. I have a dual PC setup, so i game on the first PC with the second PC running the actual stream through a capture card.

When i go into SteamVR, i add a desktop panel with that exact dock/webpage on firefox, but the page "pauses" and chat doesn't update anymore. I thought this was a focus issue, so i tried this plugin = Always active Window - Always Visible

Sadly FireFox still doesn't update the page, therefore stream chat doesn't show up, the page pauses. A sort of work-around is running the game in borderless window, but this is VR, and eats up quite the bit of performance, fullscreen is preferred. The borderless window works on Assetto Corsa VR, but on Dirt Rally 2 VR it doesn't, so I really need FireFox to update the page in the background.

I've been tearing my hair out trying to find a solution, the 'focus' plugin was my best idea.

Any chance you could help me?

Kind Regards,

Carlo

Asked by CarlosGaemz 3 weeks ago

Yahoo on Firefox drops connection but doesn't on Google.

In the last 2 weeks you tube or yahoo on firefox either times out or drops about 30 minutes in but when I use you tube or yahoo on Google I don't have this problem. Is t… (read more)

In the last 2 weeks you tube or yahoo on firefox either times out or drops about 30 minutes in but when I use you tube or yahoo on Google I don't have this problem. Is there a problem with an extension or security issue that would cause this? Did an update cause this? It's frustrating. It's been happening to my husband on his desktop also. It will tell us we're not connected but when I go the the router it shows connected. I have to exit out of the browser and reload and everything is fine for about 30 minutes and then I have to exit and reload which requires me to sign in again. Just wondering if an update caused this.

Asked by vgmiller100 3 weeks ago

Unable to connect to my online banking

Am unable to connect to onlinebanking.mynycb.com with Firefox but was able to connect with Microsoft Edge. Firefox msg. "Warning: Potential Security Risk Ahead" Seems li… (read more)

Am unable to connect to onlinebanking.mynycb.com with Firefox but was able to connect with Microsoft Edge. Firefox msg. "Warning: Potential Security Risk Ahead" Seems like a bug in Firefox.

Asked by sigbear11 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago