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face book messenger

I cant connect to face book messenger i get this message: Something went wrong Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, v… (read more)

I cant connect to face book messenger i get this message: Something went wrong

Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center.

If the issue persists please let us know. Report an issue.

Asked by carolanne.b.martin 1 hour ago

windows is having trouble opening firefox

windows is having trouble opening Firefox it cannot find the EXE file thing and gives the path when I go out there and find it it's there it's a good file there's nothing… (read more)

windows is having trouble opening Firefox it cannot find the EXE file thing and gives the path when I go out there and find it it's there it's a good file there's nothing wrong with it when I click on it it says windows is not allowing to open also on my Firefox developer browser, both of these EXE files are in the directories then it says they're not I had a VG antivirus software that I just got rid of because it was slowing down my computer after I got rid of that I couldn't access either one of these pinned to the taskbar browsers I don't know what to do I tried reloading fire firefox same thing happened I really need some help here

Asked by Anthony D. Mason 1 day ago

Last reply by RobertJ 2 hours ago

  • Solved

Firefox Headers and Menu bar to large Windows 11 but ok Windows 10

Firefox using Windows 11 the Top Menu bar takes up to much real estate. But running same Browser on Windows 10 it works fine. How can I reduce the top Menu Bar so I can s… (read more)

Firefox using Windows 11 the Top Menu bar takes up to much real estate. But running same Browser on Windows 10 it works fine. How can I reduce the top Menu Bar so I can see more of Web page as far to big on Windows 11? Any ideas help appreciated. Does anyone know of a cure.? Check the attached image or Images for proof. Even some web pages its far to wide to fit screen.

Asked by twinjenz 1 day ago

Answered by RobertJ 1 day ago

email link in firefox

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause thi… (read more)

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause this. can you please suggest some ways of how I can enable this function

Thanks & kind regards Ashlyn Ray

Asked by Eagy 12 hours ago

Last reply by RobertJ 11 hours ago

Unable to access www.shadowstats.com on Firefox. Microsft Edge allows full access

This is what I get whenever going to www.shadowstats.com on Firefox: Your PHP installation appears to be missing the MySQL which is required for WordPress. My operating s… (read more)

This is what I get whenever going to www.shadowstats.com on Firefox:

Your PHP installation appears to be missing the MySQL which is required for WordPress.

My operating system is Windows 11 64bit. Thanks for your help...

Asked by LKSky 12 hours ago

Last reply by jonzn4SUSE 12 hours ago

Gmail and Google Drive

I cannot upload files to Google Drive (tells me there are 93 hours left), and it takes several reload tries to log into my gmail account. This has been happening for the… (read more)

I cannot upload files to Google Drive (tells me there are 93 hours left), and it takes several reload tries to log into my gmail account. This has been happening for the last two weeks. What gives?

Asked by bierstadttlovr 13 hours ago

  • Solved

Popups not working

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker … (read more)

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

Asked by Amay 17 hours ago

Answered by RobertJ 14 hours ago

10 August, 1317 PT-firefox is not allowing internet access on my computer; window open, but do not connect. Other browsers work just fine

10 August, 2022 @ 1317 PT-firefox is not allowing internet access on my computer; new tabs open, but do not connect. Other browsers work just fine at the same time. My i… (read more)

10 August, 2022 @ 1317 PT-firefox is not allowing internet access on my computer; new tabs open, but do not connect. Other browsers work just fine at the same time. My internet connection is within normal range-and other browsers work fine Help please

Asked by Timothy1610 3 days ago

Last reply by RobertJ 14 hours ago

  • Solved

Scrolling lagging on every website

I get so choppy scrolling that my eyes hurt after few minutes. Doesn't happen on Chrome or Edge. It is most noticable on YouTube. It feels like it's running at 15fps … (read more)

I get so choppy scrolling that my eyes hurt after few minutes. Doesn't happen on Chrome or Edge. It is most noticable on YouTube. It feels like it's running at 15fps

Asked by SpookieGames 2 days ago

Answered by SpookieGames 16 hours ago

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 1 day ago

Last reply by Joshua Xiong 18 hours ago

Can not disable address bar search

I got a new computer running windows 11. I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actua… (read more)

I got a new computer running windows 11.

I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actually and interferes with productivity as I use search. Basically, I have to redo searches after the address bar. It is problematic. The one off search from address bar according to last survey only 26% of users like it. rest want it gone.

As for me, I have tried the solution of Keyword set to false and the browser url oneoff also set to false.

I saw another suggested item of turn off keyword search. However, that item does not have an off button or switch within Windows 11. Just check marks of the suggested keywords that developers installed into the field when downloaded. I unchecked all the items as that was the only change I could do. So, there is no keyword selected. I closed all browser windows and restarted Firefox.

The address bar search still occurs. This make the previous question and answer solution invalid as of August 12, 2022.

I consider this a BUG and a major development of Firefox browser failure. When I search, I am looking for generally wide range of results and alternative search options are better than specific one off search. Best example; What is difference between Clementines and Mandarins? As a one off search you get one set of results. When you use the proper search box of a search engine, you get totally different results that are more useful and less time consuming to know the full range of answers, history, physical traits as well as other items not considered in the address bar search. In the search engine box, you do get the address bar search items. However, they always are 6 to 20 down the list of preferred or most useful. However, the address bar search results do not have all the top 5 items from the search engine search. It is a matter of how the address bar does the search that is at issue. For whatever reason, the results are not as good as direct input. You will have to determine through investigation why that is. However, that is a year's worth of investigation if anyone would do it. In the mean time, this address bar search needs a simple button that does all the changes necessary to make it stop!

Additionally, I find multiple related search options that are given by search engines extremely helpful when looking for related type of searches. This is something that the address bar search can not do and was never designed or allowed to do. Thus, it causes loss of productivity.

As such and because it does cause loss of productivity, it is a BUG and by law, Mozilla must remove items or provide easy solution to stop productivity failure.

The current solution does not work. That means Mozilla must provide an update immediately to make this feature go away for those who find it annoying, useless or interference with productivity!

Asked by pmadison1 2 days ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

password saver

I have searched and searched, tried some formums...and no one seems to have a straight clear answer. when I go to my password maneger, How can I edit or change anything w… (read more)

I have searched and searched, tried some formums...and no one seems to have a straight clear answer. when I go to my password maneger, How can I edit or change anything when every pasword and site looks like this. 3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 I have no idea they all look like this.

Asked by The Boss 1 week ago

Last reply by Dropa 22 hours ago

Spotify not working properly the longer you use it

Hi, I'm not sure if I'm the only one, but the more I use https://open.spotify.com/ the slower / laggier it gets. What I mean, is that it works ok if you remove the cache … (read more)

Hi,

I'm not sure if I'm the only one, but the more I use https://open.spotify.com/ the slower / laggier it gets. What I mean, is that it works ok if you remove the cache for that website, but starts to get worse as time goes on. Sometimes it doesn't work completely outright.

It does work properly in chrome - even after extented use. I have the same extensions applied on both firefox and chrome.

Is anyone else experiencing these slow / lag issues on spotify?

Thank you!

Asked by Ecks Dee 1 day ago

email problems

my BT email account used to work fine now I get the email list page up click to open an email which works fine but then when I click a link on the email instead of the li… (read more)

my BT email account used to work fine now I get the email list page up click to open an email which works fine but then when I click a link on the email instead of the link opening on a new tab it opens on the email page which means I have to keep pressing the back button before i used to just close the new open tab

Asked by x19dave 3 days ago

Last reply by x19dave 1 day ago

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 2 days ago

Last reply by jonzn4SUSE 1 day ago

Seeing Double Browser History in History

At certain times I see double posted history on my history management. Why does this happen? Please help and thank you in advanced! I have attached a image to the topic. … (read more)

At certain times I see double posted history on my history management. Why does this happen?

Please help and thank you in advanced!

I have attached a image to the topic.

Asked by Roy 1 day ago

Opt-Out

I have been able to Opt-Out of my personal information with Google but, I still have an issue with Firefox. When a search is opened I get the following site with my addre… (read more)

I have been able to Opt-Out of my personal information with Google but, I still have an issue with Firefox.

When a search is opened I get the following site with my address information listed: USA People Search.

I keep getting the run-around with that website.

What can Firefox do to remove that information?

Thank you, Marty

Asked by mbsking 2 days ago

Last reply by Terry 1 day ago