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How to create a shortcut/tile to add to Home page

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. On… (read more)

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. One of the sites I had pinned to the Home page has changed. I can remove the old link (tile), but how do I add the new link as a tile? The help articles no longer provide any information about how to do this. Just "pinning' the page adds it to the toolbar, where I don't want it, but does not add it to the Home page. Do I have to just close and open that site a bunch of times in order to get it to appear???? There should be a more sensible way.

Asked by goodyarn 5 months ago

Last reply by cor-el 5 months ago

PR_Connect_reset_error

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky… (read more)

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky Internet Security 21.3.10.391 (m). I have paused Kaspersky, uninstalled then reinstalled Firefox 3 times. I have cleared all Firefox cookies and caches a number of times. On my 2nd Firefox reinstallation Firefox worked ok for a couple of times then stopped again with the same error code. Please note that I am not very familiar with computer stuff so any suggestions need baby steps. Many thanks.

Asked by glb_glb 4 months ago

Last reply by jonzn4SUSE 4 months ago

Recieving 403 errors in firefox but nowhere else

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway I am usi… (read more)

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway


I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

  • Clearing cookies
  • using Troubleshoot mode
  • Restarting
  • Changing Useragent
  • Using "Forget about this site"

The following do fix the issue

  • Using a VPN
  • Using Google Chrome
  • Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

  1. https://kdice.com/
  2. https://latinitium.com/
  3. https://theysaidso.com/
  4. https://opensource.org/
  5. httpe://obsidian.rocks/

Asked by Thomas Harris 5 months ago

Last reply by PavelkoT 5 months ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 3 months ago

Last reply by Terry’s 8960 4 days ago

Since FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Update: Still persists in 136.0.2

Asked by Michael Chan 5 months ago

Last reply by share666 2 weeks ago

FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 5 months ago

Last reply by cor-el 4 months ago

Tabs crashing often

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crash… (read more)

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crashed. I've done "refreshes", I've uninstalled and deleted the folder and re-installed, I've checked the SSD for errors. Nothing appears in the event viewer. Is there some way to definitively figure what is causing this?

Asked by rsantone 5 months ago

Last reply by jonzn4SUSE 5 months ago

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (read more)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Asked by Vaso 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox Homepage

Within the last week, my homepage has changed in look and operation. It no longer has all of my bookmarks, I can no longer navigate back to my homepage from other sites,… (read more)

Within the last week, my homepage has changed in look and operation. It no longer has all of my bookmarks, I can no longer navigate back to my homepage from other sites, etc. Also, it have a very plain, sterile display. What changed and how to I get back to my original homepage?

Asked by tuck.milligan 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

extensions are not showing up on toolbar or menu bar.

My extensions are not showing up in the firefox browser, on menu bar, tool bar, or bookmarks bar. I am elderly and NOT computer literate. What to do? Using Windows 10. T… (read more)

My extensions are not showing up in the firefox browser, on menu bar, tool bar, or bookmarks bar. I am elderly and NOT computer literate. What to do? Using Windows 10.

Thank you.

Asked by Soretta 5 months ago

Last reply by markwarner22 5 months ago

prevent autoplay videos on yahoo

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but e… (read more)

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but even if I click on the close window X they still pop open again. And again. And again. Is there a solution to this arrogant, self-centered behaviour by yahoo?

Asked by RealGomer 5 months ago

Last reply by Agent virtuel 5 months ago

The icons for the shortcuts on my home page suddenly are quite small. How do I enlarge them?

The icons on my home page suddenly became significantly reduced in size. Sure, I can tell what they are, and I've increased the text size for their identifiers below the … (read more)

The icons on my home page suddenly became significantly reduced in size. Sure, I can tell what they are, and I've increased the text size for their identifiers below the icons. But they are now so small as to be not pleasing to the eye. How can I put them back the way they wuz?

Asked by Polly Kummel 4 months ago

Last reply by YeOldNerd 2 months ago

e-mail with outlook

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE H… (read more)

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE HELP! ALL THE TECH PEOPLE SAID IT IS THE BROWSER????

I AM HAVING THE PROBLEM ON THE OTHER COMPUTER. I THINK THIS PC IS O.K.

Asked by JIMSMITH2 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago