Showing questions tagged:

Low internet speed via Firefox.

Home Internet speed via cable 500 Mbps. When checking the Internet speed through the Firefox browser (version 133.0.3), incoming and outgoing about 250 Mbps. That is, the… (read more)

Home Internet speed via cable 500 Mbps. When checking the Internet speed through the Firefox browser (version 133.0.3), incoming and outgoing about 250 Mbps. That is, the browser cuts the speed twice. When checking the speed through Google Chrome (version 145.0.7632.160), the Internet speed is about the declared 500 Mbps. Please help solve the problem with Internet speed through the Firefox browser.

Open 7 198

twitch not showing channel points

its pretty much what it says on the tin, im not seeing my channel points in chat i have turned off all the tracking stuff i turned off the enhanced tracking and i stil… (read more)

its pretty much what it says on the tin, im not seeing my channel points in chat

 i have turned off all the tracking stuff 

i turned off the enhanced tracking and i still cannot see or earn my channel points i have turned my site security to nothing to see if that would do anything I have turned off all my add-ons and they just dont show can anyone tell me whats happening here

Open 7 117

Screen Tearing only in Firefox

I get screen tearing on videos or when i scroll on any website. Only happens on Firefox, I've tested Chrome, Edge, Opera. https://streamable.com/80gxcm Smooth Scrolling i… (read more)

I get screen tearing on videos or when i scroll on any website. Only happens on Firefox, I've tested Chrome, Edge, Opera.

https://streamable.com/80gxcm

Smooth Scrolling is Off. Hardware Acceleration is Off. I've tried toggling "gfx.font_rendering.directwrite.force-enabled" Firefox is up to date.

None of this has helped.

Open 7 225

Can't "Refresh Firefox". The option seems to be missing.

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tr… (read more)

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tried going to troubleshooting mode, but the button is not there either.

Not sure if uninstalling would do the same thing? Just not sure what is the best way to refresh. Thanks for any help!

Open 6 589

How to remove Ctrl tab switching shortcuts?

I only use Firefox to play two browser games that both use the 1-5 keys as an alternative to clicking the mouse. Accidentally clicking Ctrl and switching tabs out of nowh… (read more)

I only use Firefox to play two browser games that both use the 1-5 keys as an alternative to clicking the mouse. Accidentally clicking Ctrl and switching tabs out of nowhere is becoming a really annoying problem, but I don't see any way to just turn off shortcuts and hotkeys like other the other browsers I use. Is there any way to do this? Even a specific extension that makes the Crtl button do nothing would help, the one I was recommended won't download due to a "corruption".

Open 6 99

iframe not displaying with FF148 (ManageEngine ServiceDesk plus)

Hello We use ManageEngine's ServiceDesk plus and all has been fine until Firefox 148 update was installed. The body of a request where we type details of a case or insert… (read more)

Hello

We use ManageEngine's ServiceDesk plus and all has been fine until Firefox 148 update was installed.

The body of a request where we type details of a case or insert images now will not display anything. The data fields are fine, it is just the description box which appears to be iframe. Other browsers still work, but we prefer FF.

Thanks in advance - Terry

Open 6 90

New Mozilla free VPN missing from toolbar options

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to… (read more)

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to try. When I clicked on the link to follow the steps to set it up, it said to click the vpn icon in the toolbar, but I don't see that icon there. When I go to more tools -> customize toolbar to try to find that icon to add it back, it doesn't appear among the toolbar options. Is this something I still don't have access to because it's in a limited beta, or is there some other way I should be accessing this?

Open 6 18

Password Manager (about:logins) is completely blank.

Hi, I’m experiencing the following issue: When I open Password Manager (about:logins), the page is completely blank. This problem started about three months ago, after I … (read more)

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

Open 6 316

Can the green "New" label next to new features be removed?

Hello, Is it possible to hide the green "New" label next to new features, such as the current "Add Split View" example? There should be an option for the label to be auto… (read more)

Hello,

Is it possible to hide the green "New" label next to new features, such as the current "Add Split View" example? There should be an option for the label to be automatically removed once the feature has been used at least once.

Thank you and best regards, Martin

Open 5 72

sync not working

My account won't sync my old passwords and browser history. I recently reinstalled windows and when I tried to sign in to my mozilla account my data wasn't there. … (read more)

My account won't sync my old passwords and browser history. I recently reinstalled windows and when I tried to sign in to my mozilla account my data wasn't there.

Open 5 217

Complete session removed

I opened a profile that I had just used recently to a blank tab bar. I closed it and the sessionstore-backup folder did not have a recent backup, The most recent about a… (read more)

I opened a profile that I had just used recently to a blank tab bar. I closed it and the sessionstore-backup folder did not have a recent backup, The most recent about a week old.

Just for testing, I tried to restore with one of the upgrade.jsonlz4 file, about 2 weeks old, but it also had no session. I then restored one that was 2 months old. That one had a session

Now, Firefox no longer generates the upgrade.jsonlz4 files

Open 5 317

Stop firefox.exe to attempt to establish a connection to www.temu.comm

My anti-virus reports that 30 to 100 times per day, it blocks firefox.exe attempts to establish a connection relying on an expired certificate to to www.temu.com. Can you… (read more)

My anti-virus reports that 30 to 100 times per day, it blocks firefox.exe attempts to establish a connection relying on an expired certificate to to www.temu.com. Can you please stop your attempts ? Or tell me how to stop them ?

Open 5 180

Firefox keeps deleting and ignoring policies.

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning … (read more)

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning in the middle of use. I can't even pay bills without you guys interrupting my browser with your bullcrap.

This is unacceptable. I've gone through great lengths trying to stop you from hijacking my browser. I installed a policy generator and followed the instructions to put a policy in. I uninstalled Firefox's background updater tool. I disabled automatic updates in the settings to the best of my ability.

I've gone through everything I can think of trying to stop your forced updates. Its unethical what Mozilla is doing to its users. I even tried to lock policies with admin only authorizations but firefox couldn't read the file anymore when I did that. I did confirm today that the policy file was still working, when Firefox ignored it and shut down my browser till I restarted it. I confirmed that Firefox is blatently ignoring policies.

I just checked and Background Maintnence was installed again when I didn't want it. You're now installing software against my will too? What the hell is going on.

Open 5 497

How to close status bar of the search bar when inputting?

How to close status bar of the search bar when inputting? When I input a search key word, below will show a status(or a remind) bar. This is very annoying, how to turn i… (read more)

How to close status bar of the search bar when inputting? When I input a search key word, below will show a status(or a remind) bar. This is very annoying, how to turn it off? Thank you!

Open 5 54

Account is gone because I changed my password

Hey I changed my password before reinstalling the Windows but when I reinstall Firefox and logged in, all of my information was gone since Firefox doesn't back up after p… (read more)

Hey I changed my password before reinstalling the Windows but when I reinstall Firefox and logged in, all of my information was gone since Firefox doesn't back up after password change so I uninstalled Firefox since then because it was useless to me. I was looking through my files and I find that I still have the previous recovery code before changing password, can it be used to recover my passwords and bookmarks?!

Open 5 99

Download Fails

Trying to download 3.3 GB file. Around 500-600 MB download then fails and displays either, "pause" (permanent) or "failed - cachefly.net". Have tried several times ove… (read more)

Trying to download 3.3 GB file. Around 500-600 MB download then fails and displays either, "pause" (permanent) or "failed - cachefly.net". Have tried several times over several days w/o success.

Open 5 225