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White (blank) screen on some (but not all) websites

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.) … (read more)

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.)

1. Cleared the cache and cookies to see if that fixed it. It didn't. 2. Entered Troubleshoot Mode to see if that fixed it. It didn't. 3. Disabled all extensions to see if that fixed it. It didn't. 4. Disabled "recommended performance settings" and hardware acceleration--in combination with some of the above--to see if that fixed it. It didn't. 5. Reinstalled Firefox to see if that fixed it. It didn't. 6. Also paused/disabled VPN (Nord) and anti-virus (McAfee) to see if that made a difference. It didn't.

Any other ideas?

Thanks.

Asked by Lacoy Loescher 6 hours ago

Last reply by jonzn4SUSE 5 minutes ago

Can't Get Xfinity Billing Page To Load

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The sec… (read more)

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Asked by simpleman2 4 days ago

Last reply by jonzn4SUSE 1 day ago

Third Party Cookies

I can't find a place to control third party cookies in the Security section. I used to be able to donate on my church's website but now it doesn't work. I tried doing it … (read more)

I can't find a place to control third party cookies in the Security section. I used to be able to donate on my church's website but now it doesn't work. I tried doing it with Microsoft Edge and it worked fine. I hate to erase all my history and cookies because it takes away log-in info on my regular websites. Any ideas? Thanks for your help Terri

Asked by Terri Renner 5 days ago

Last reply by markwarner22 5 days ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 2 weeks ago

Last reply by jscher2000 - Support Volunteer 5 days ago

This Still Hasn't Been Resolved For Me ImportEnterpriseRoots

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win … (read more)

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win 10 Pro 64 Bit Enterprise and everyday or any time I reboot I have to go into the registry to find Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies and delete Mozilla which the key shows ImportEnterpriseRoots. Now I'm running Avast Premium Security and have dealt with it from what I read about anti virus programs. When it comes to going into C:\Programs\Mozilla\ it doesn't show a folder called Distribution (not sure if that is the correct name but close enough to delete some jason file. I need some plain simply answer to resolve this daily problem.If you need more information please ask since I'm at my whits end dealing with this idiotic injection where even MircoShaft thinks I'm being managed *Some settings are managed by your organization? What organization since I don't have one. Please help a senior at 74 get this resolved.

Thank you and hopefully I'll get the answers I've been looking for. Jan Klassan

Asked by Jan Klassan 6 months ago

Last reply by rayny 1 week ago

unable to log in to some sites

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so wha… (read more)

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

Asked by mad.mick1 2 weeks ago

Last reply by markwarner22 2 weeks ago

utility and certain other sites won't load

I pay my utility bills online and the utility company websites won't load in firefox but do in edge. Also various other sites wont load with an error message captcha inc… (read more)

I pay my utility bills online and the utility company websites won't load in firefox but do in edge. Also various other sites wont load with an error message captcha incorrect, but no captcha shows on the screen. It's getting frustrating waiting for websites to load and getting no results. Thank you, Ann DIngee

Asked by abd1011 2 weeks ago

Last reply by markwarner22 2 weeks ago

Server not found

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server". I ha… (read more)

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server".

I have a network connection, but apparently Firefox may no longer have "permission to access to the web". I'm sure this is wrong because I can still access pretty much everything in the normal way, including other government sites, such as Social Security, using the Login.gov portal, though mypay is not listed as 'connected.'

What happened, and how do I fix it? Also, the error message says that I should "Check that Firefox has permission". How do I do that?

Asked by k.turkalo 3 weeks ago

Last reply by Naheem 2 weeks ago

Forced to update ?

So today I was using firefox for work with multiple tabs open, I try to open a new tab and I get this message " Restart to keep using firefox" I have updates set to "Che… (read more)

So today I was using firefox for work with multiple tabs open, I try to open a new tab and I get this message " Restart to keep using firefox"

I have updates set to "Check for updates but let you choose to install them" And the browser was fully updated to the newest update apart from this newest one?

Every time I try to open a new tab I keep getting this message mean I was unable to save my work and lost multiple tabs ?


Can someone explain this ?

Asked by john smith 5 months ago

Last reply by joe.killian1 3 weeks ago