Showing questions tagged: Show all questions

Firefox still uses too much RAM, memory leak issue has not been fixed

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptab… (read more)

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptable; even other browsers I use don't eat up a lot of RAM in a matter of seconds that ends up my PC lagging, or worse, crashing as a result. To the Firefox devs; why are you overlooking an ongoing issue that should've been easily fixed from the get-go, especially with updates that obviously have nothing to do with the memory leak issue? It's really easy to make such a popular browser not hog up memory so easily without causing so much lag, even on higher end PCs.

If the memory leak issue isn't fully resolved by greatly reducing memory usage, especially if I'm only using one or two tabs with me, I will have to consider seeking for another working browser that does not have a memory leak issue, and remove Firefox and never reinstall it altogether.

Asked by VGNerd 3 months ago

Last reply by ThePillenwerfer 3 months ago

What data is lost if I remove my Primary password?

I forgot my primary password and a double password system is a pain. I would like to eliminate the primary password, Can it be done w/o losing other data I hope.. Thank… (read more)

I forgot my primary password and a double password system is a pain. I would like to eliminate the primary password, Can it be done w/o losing other data I hope.. Thanks for ANY help Email removed for privacy reasons

Asked by npjabrown 4 months ago

Last reply by cor-el 4 months ago

I want to install the older version of Mozilla firefox

I want to install the older version of Mozilla firefox for windows 11 in Spanish and Dutch language, please provide the link for Spanish and Dutch for ex. 125 version of … (read more)

I want to install the older version of Mozilla firefox for windows 11 in Spanish and Dutch language, please provide the link for Spanish and Dutch for ex. 125 version of Mozilla Firefoz

Asked by lav srivastav 5 months ago

Last reply by jonzn4SUSE 5 months ago

Unable to Connect to my Router (192.168.1.1)

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http. I am unable to configure it using Firefox, I have to use Chrome. Firefox… (read more)

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http.

I am unable to configure it using Firefox, I have to use Chrome. Firefox prevents me connecting to it because (a) It does not support https and, if I get round this issue (b) Firefox reports that the Router's security certificate is out of date

I can never get round (b), there are no options to override Security Certificate is out of date.

I can override the same issue if I use Chrome (but I would prefer to use Firefox)

It seems a bit over-authoritarian to me, to prevent me from logging into and configuring my own Router !!!! I believe Firefox should always provide a mechanism for the user to override these security issues.

Asked by Tony 3 months ago

Last reply by ThePillenwerfer 3 months ago

New York Times login

I have been reading the NYTimes on Firefox for a long time, but it appears that I got logged out without knowing it. I could not log back in even though I used the corre… (read more)

I have been reading the NYTimes on Firefox for a long time, but it appears that I got logged out without knowing it. I could not log back in even though I used the correct email address and changed my password twice. I can log in on other browsers using my latest password. I called the Times and the person with whom I spoke, after trying to get me logged in, finally said that this is a known problem with Firefox. He did not have any idea about the cause or what I could do; he simply told me to use another browser. I use Firefox for almost everything and this is, to say the least, an inconvenience--for instance, if the Times sends me a link to an article by Thunderbird (which is my email program), I can't read the article but have to find it on another browser. Are you aware of this problem? Do you have any suggestions for how I might log in despite it? Do you know the cause of the problem and whether Mozilla is trying to fix it?

Asked by rdbulkley 5 months ago

Last reply by cor-el 5 months ago

IS THIS FROM FIREFOX, AS IT STATES IT IS, OR IS THIS A SCAM?

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvi… (read more)

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvious, it's a scam. Except, this is a major funding company.

So the question is, is this legit from firefox? Or is that what? Go to myforwardsavings.com and you'll see what i mean. Or, see image i have included.

Hopefully someone up the chain in firefox can let me know. As i intend to report them if this is nefarious. Thank you.

Asked by jeff_branca 5 months ago

Last reply by TyDraniu 5 months ago

I can open this one particular catalog website, click on an item but Firefox nonresponsive to any further clicks about that item

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click with… (read more)

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click within this item screen for details like available sizes and colors. This is the only site that this has occurred.

Asked by kira17 5 months ago

Last reply by cor-el 5 months ago

"Contact support" page broken, unable to send issue regarding inability to change account password.

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/moz… (read more)

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/mozilla-account/form, however I cannot seem to submit any information. When I try, the page reloads, followed by multiple uncaught errors observed in the console, including a cross site origin request block error (in the latest stable Firefox). My browser settings use the standard browser privacy setting, and custom DNS.

Regarding the error I was trying to report, I am unable to change my password, receiving "incorrect password" despite entering the correct current password. In the browser console, a POST response with error 400 is shown.

Asked by Andy 5 months ago

Last reply by cor-el 5 months ago

website's compatibility with Firefox

Hi everyone, I'm experiencing an issue with my website's compatibility with Firefox. website My website, which provides online educational resources and tools, is not di… (read more)

Hi everyone,

I'm experiencing an issue with my website's compatibility with Firefox. website My website, which provides online educational resources and tools, is not displaying certain interactive elements correctly when accessed through Firefox. These elements work perfectly in other browsers like Chrome and Safari.

Specifically, I've noticed that some JavaScript-based interactive features, like quizzes and drag-and-drop activities, either don't load or don't function as expected. I've already cleared the cache and ensured that Firefox is updated to the latest version, but the problem persists.

Has anyone else encountered similar issues, or does anyone have suggestions on how to troubleshoot and resolve this compatibility problem? Any insights would be greatly appreciated!

Thank you, fatemahx

Asked by fatemahx 5 months ago

Last reply by cor-el 5 months ago

Firefox can't install .zip add-ons even after setting xpinstall.signatures.required to false

I've been trying to install an add-on that is in the .zip format. I set xpinstall.signatures.required to false and restarted the browser, yet Firefox keeps telling me the… (read more)

I've been trying to install an add-on that is in the .zip format. I set xpinstall.signatures.required to false and restarted the browser, yet Firefox keeps telling me the add-on cannot be installed because it's not verified. Is there a way to change this?

Asked by Mei Yuri 5 months ago

Last reply by TyDraniu 5 months ago

I avoid sync for security. I do need Firefox browser: what should I NOT do?

Can you suggest any functions or apps that I must or should avoid? It's important that I NOT use a VPN, and that I use 'open-source' in a probably 'shared access' situati… (read more)

Can you suggest any functions or apps that I must or should avoid? It's important that I NOT use a VPN, and that I use 'open-source' in a probably 'shared access' situation. GRM PL

Asked by GRM 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox is not highlighting and scrolling to text when url contains "#:~:text=highlight this"

Firefox version is: 127.0 (64-bit) My problem is that Firefox seems to be ignoring "#:~:text=highlight this". Maybe there's something under about:config? I can't find… (read more)

Firefox version is: 127.0 (64-bit)

My problem is that Firefox seems to be ignoring "#:~:text=highlight this".

Maybe there's something under about:config? I can't find it.

Thanks

Asked by Richard Harnden 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Doesn't open websites while checking for an update

Hello! A year or two ago I ran into a problem. While Firefox is checking for an update, it does not load any sites. I have to wait about 5 minutes each time before I can … (read more)

Hello! A year or two ago I ran into a problem. While Firefox is checking for an update, it does not load any sites. I have to wait about 5 minutes each time before I can start using the browser. It is incredibly annoying. Has anyone encountered this kind of problem?

Asked by Alexander Zhukov 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Bookmarks disappeared in desktop browser even though still marked with blue star

The bookmarks disappeard on the toolbar or in the library even though the sites that were previously bookmarked are still marked with the blue star. Comically it still sh… (read more)

The bookmarks disappeard on the toolbar or in the library even though the sites that were previously bookmarked are still marked with the blue star. Comically it still shows my recent additions even though they are nowhere else to be found.

On mobile the bookmarks are still there but resynching, reinstalling, restarting didn't work.

When i want to bookmark the disappeared ones again, they won't be saved and are gone again the next time I start the browser.

It's really annoying, I had a lot of them and I don't want to use desktop shortcuts or use another browser but I might just have to.

Asked by ckeeesn 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

keep getting sent to different sites

i keep getting sent to .ca sites instead of the .com that i had typed in and wanted to go to ie: yahoo.com discovery.com There was no yahoo.ca or hotmail.ca when i got … (read more)

i keep getting sent to .ca sites instead of the .com that i had typed in and wanted to go to ie: yahoo.com discovery.com

There was no yahoo.ca or hotmail.ca when i got my email accounts and i only deal with originating networks Discovery.com not ripoffs like ctv.ca/discovery.

Asked by trek_al 5 months ago

Last reply by jonzn4SUSE 5 months ago

Private Windows are separate in the taskbar despite having that feature disabled

This is really annoying. I've had that feature disabled since I first started using Firefox as I feel it defeats the purpose of incognito tabs to make it obvious when you… (read more)

This is really annoying. I've had that feature disabled since I first started using Firefox as I feel it defeats the purpose of incognito tabs to make it obvious when you have them open, and I prefer keeping all my tabs organized in a specific way

I've checked about:config and that feature is still set to false, I've checked about:studies and there's nothing that looks like it would impact private browsing. I've tried restarting both Firefox and my computer, the tabs are still separate

Anyone have any ideas on what to do now?

Asked by darkflamethedragon 5 months ago

Last reply by TyDraniu 5 months ago