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Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (read more)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 2 months ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Email links do not open in Firefox

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How com… (read more)

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How come?

Asked by mjware8 4 months ago

Last reply by zeroknight 3 months ago

firefox will not close

I have been getting a message that says firefox has something running and cannot shut down. I went into task manager and 'shut down' firefox, but the message keeps on co… (read more)

I have been getting a message that says firefox has something running and cannot shut down. I went into task manager and 'shut down' firefox, but the message keeps on coming. I then thought that I would uninstall it and then reinstall, but it tells me that it cannot uninstall because it is running, -"Firefox is already running but is not responding. The old Firefox process must be closed to open a new window." When I click on ' Close Firefox' nothing happens. when I click on 'Cancel' the message disappears, but will reappear. Then in desperation, I went into program files and deleted the Fifefox folders but it wouldn't reinstall. There is obviously somewhere a file/file which is screwing me up, does anyone know what this it?

Asked by R.A.Lewis 1 week ago

Last reply by cor-el 6 days ago

Firefow shortened amount of available homepage shortcuts

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to… (read more)

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to organize or split my shortcuts better. This morning, it decided to move all shortcuts together. As per the "Before" and "After" screenshots attached.

Usual disclaimers: Firefox 125.0.1 (64-bit) on Windows 10 No Config edits No extensions currently installed manipulate, affect or otherwise influence shortcuts

Please advise.

Asked by RC PD 4 weeks ago

Last reply by zeroknight 3 weeks ago

Only display fully downloaded files in the download folder

Hello dear community, I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Fire… (read more)

Hello dear community,

I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Firefox, but the said program gives an error.

I have noticed that when files are downloaded in FireFox, they already appear in the Downloads folder with the corresponding file extension with 0 bytes and these are then apparently swapped or merged with the .parts file.

The problem is that the mentioned program now tries to retrieve the unfinished file, which then leads to an error.

Does anyone know if it is possible to customize Firefox so that the file only appears in the download folder when the download is fully complete?

Many thanks for your help :D

Asked by Andrijan 4 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Bookmarks on Toolbar missing

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. … (read more)

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. Please help. Can't seem to drop and drag them there. Also, the Bookmarks Toolbar keeps disappearing every time I go to look at a new tab.

Asked by murync 2 months ago

Last reply by cor-el 2 months ago

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human requests)

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human? not a robot requests). There's no button to confirm. I can get to log in s… (read more)

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human? not a robot requests). There's no button to confirm.

I can get to log in screen ( Sams' club) but it goes right back to the are you human screen?, 

I can access the website if turn off Adblocker Ultimate. Adblocker appears up to date. When I disable Adblocker there is still a request, but this time a button below to press and hold which takes me to login screen. I can successfully login then. Reporting the issue which began within 5 min of the last Firefox update. I updated 3/23/2024

Asked by Lucy Howell 1 month ago

Last reply by cor-el 1 month ago

Google sign in popups

There a number of web sites (eg Trustpilot, Moneysupermarket) where an irritating 'Use your Google account to sign in' popup appears on the login page. Is there any way … (read more)

There a number of web sites (eg Trustpilot, Moneysupermarket) where an irritating 'Use your Google account to sign in' popup appears on the login page. Is there any way I can stop this appearing?

Asked by R WIlliams 1 month ago

Last reply by Agent virtuel 1 month ago

Browser no longer asking for primary password

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back. When in about:logins, I click on the l… (read more)

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back.

When in about:logins, I click on the log in button but nothing happens.

Asked by l s p 3 weeks ago

Last reply by cor-el 3 weeks ago

Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (read more)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Asked by dclark 3 months ago

Last reply by jscher2000 - Support Volunteer 2 days ago

How do I delete the thousands of Recently Bookmarked items

When I open the Manage Bookmarks in Firefox I have thousands (not exaggerating) of recently bookmarked items. How to I delete all of them? I think I turned that feature… (read more)

When I open the Manage Bookmarks in Firefox I have thousands (not exaggerating) of recently bookmarked items. How to I delete all of them? I think I turned that feature off via the browser.bookmarks.showRecentlyBookmarked. I changed it from True to False I have tried deleting them one by one but it seems like they recreate and I am not making any progress deleting. How do I delete all of them?

Thank you.

Asked by DRC 4 months ago

Last reply by cor-el 4 months ago