Firefox Community Forum

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

I have clear search history when browser is closed checked, and it still has a months worth of history and I have closed and reopened the browser countless times, why doesn't the history clear?

Firefox updated to v144.0 and deleted ALL bookmarks in the process. ALL troubleshooting efforts described by Mozilla are not accurate and do not resolve the issue. Given the >25% ratings on those trouble shooting pages, I'm betting a LOT of others have the same problem.

Can anyone provide ACTUAL help in restoring my bookmarks?

I can't open my Gmail in Firefox, my profile in Google Account on the top right Gmail is missing. When I click on this the the account box comes up with the blue line continious running? When I click to open my Gmail the yellow loading box comes on top middle of Gmail

Hi! So I have Windows 10, but don't know if that's what's causing these issues. Certain websites, that is, Instagram, Bluesky, Youtube, Yahoo, Facebook, and Norwegian news site NRK, as far as I've seen, are not loading properly. Insta and NRK are in simple mode, no matter how many times I refresh Yahoo initially says "failed to load", then resolves itself upon refreshing, but it's really annoying to have to refresh for every message and going back to the main inbox Youtube videos are stuck on the spinny wheel of death, and along with Reddit, one other symptom is that the profile pictures won't load. Reddit posts also won't load beyond the first few, and "continue thread" doesn't do anything Facebook won't load at all, still nothing as I refreshed just now. Bluesky, I'm not sure is Firefox's fault, or what, but I get the "Oops network error", at least on one user, it turns out, but not another, nor on Bluesky main page (I swear, it sometimes feels like at least Meta has something against Vivienne Medrano, because I was also having issues with Insta not showing posts in full screen mode before this became an issue, and it was only majority Hellaverse accounts that had these issues. The Bluesky account that won't load is also a Hellaverse account. Either way, that's not here nor there regarding this issue)

What on Earth is going on?! Is it that I have too many tabs? I do have around 1000 tabs, which I guess could be an issue, but it hasn't been until today, two or so hours ago. I was even fine last night! Is 1000 the limit, or something? I do have some ad removers, which btw, some other video watching sites suddenly won't load the videos unless I turn the adblocks off, not cool

Please respond quickly, I am losing my mind here /halfjoking -Helene

"Oops, your browser's HLS setting is too low." Trying to stream, in browser, and I'm completely blocked today. The browser says it's fully updated. And yet.

Whatever the case, where and how do I check and/or adjust the HLS setting?

I updated Firefox to 145.0 this morning, and after Firefox had restarted, it had lost all bookmarks and the bookmarks toolbar. I have spent all day following links to correct the problem and got nowhere. I have restarted Windows and Firefox countless times - no change. I've even tried reinstalling Firefox over the existing version. If I go to bookmarks > manage bookmarks > restore and backup, sometimes that will load, others not. When it does load, it fails to find a file to restore from. 10 years of bookmarks, links & research vanished.

Can someone please provide a solution (preferably in Layman's terms) to this??

Well at least I think it did. Facebook has an issue with scrolling through the feed in my group. I don't know whether there's also a problem on the home feed and also one's timeline. The further one goes back, the more sluggish it becomes and it takes longer to display posts. I'm not sure whether this is a browser issue as I haven't tested on other browsers, or a problem with Facebook pulling stuff out of the drawers in its archives. Maybe it's a memory issue due to all posts needing to be loaded in memory so it's possible to go back up through the feed to the newest one. Anyway, it gets to the stage after going back through hundreds of posts over 6 months, FB stalls. So I tried clearing my history (I have this set to not clear cookies). I then closed FB and Firefox. When I started Firefox again, I had to agree to cookies and sign into all my social media accounts, Google accounts and also agree to cookies on sites I visit regularly. So obviously a glitch in the browser, causing many, if not all cookies to be deleted.

EVERY SINGLE TIME FIREFOX UPDATES THEY OPEN A NEW TAB AND ADVERTISE FEATURES AND GARBAGE I DO NOT CARE ABOUT.

DESPITE EVERY SETTING IMAGINABLE, IT STILL DOES IT. EVERY TIME.

WHY? WHY DO YOU NOT RESPECT YOUR USER'S REQUESTS AND CONTINUE TO DO THIS?

WE ALL REMEMBER THE TIME YOU SHOVED ADVERTISEMENTS INTO IT.

I"D RATHER PAY FOR FIREFOX THAN HAVE THIS RIDICULOUS GARBAGE HAPPEN EVERY TIME YOU UPDATE THE APPLICATION.

MAKE A SETTING FOR THIS OR SOMETHING THAT YOU WON'T JUST IGNORE OR OVERRIDE THE NEXT TIME YOU WANT TO SPAM YOUR ENTIRE USER BASE

I recently updated Firefox on my computer. After that, I can't find my old Bookmarks.

Also I find that I am UNABLE to add any new Bookmark. When I click on the 'Star' in the browser toolbar, there is nothing. Before I used to Get the Add Bookmark tab and a place to SAVE, now there is nothing.

Even after I type in the URL in the address bar, and open up the required page, I am unable to Add it to my Bookmarks.

Please Help!

Gopi Menon [edited email from community support forum]