Why can't I access my bank account on your site?
Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (read more)
Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.
Firefox
how to fix constant tab crashes with 64.0
System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no he… (read more)
System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no help. Using IE to send this.
firefox crash
I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash ,… (read more)
I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash , usually after 3o mins, when I have the new brought photoshop elements 2019 program running in the background. After crashed I try to restore the tab. However, firefox crash again right after restart and restore the tab. If I keep trying to restore the tab. The firefox has no response and freeze. A error message come out " video driver failed to restart ....... Sometime the computer get into blue screen and die. i find that the problem also happen with Microsoft Edge browser too. I google the possible issue of the crash and get some information regarding the crash. It may be cause by the photoshop element face detection feature use too much memory to run the program or the program has memory leak problem that cause firefox crash.
I did check my computer RAM memory and PC window system files. they did not show any error. I refresh firefox and reinstall my video driver. However, it make no change of the crash situation. The firefox crash and Blue screen die issues only happen if I run my photoshop element and premier 2019 program at the same time. Adobe support said that it was not photoshop element program problem for the firefox crash.
I want to find out what is the root problem of the crash and how to fix it. I also want to know any known issue firefox crash assoicated with photoshop elements program.
5 Firefox crash Report ID Date Submitted bp-3bc9dd4d-ad04-43de-be4d-3f3270190310 09/03/2019, 6:42 p.m. View bp-387f17b9-0e9e-4d8e-a824-3a2b70190309 08/03/2019, 5:28 p.m. View bp-77e7b317-33cf-44b2-9a1d-868080190309 08/03/2019, 5:13 p.m. View bp-133e4f96-b678-49ce-bac7-b5d1c0190309 08/03/2019, 5:11 p.m. View bp-1435fdb6-debd-49cf-8616-c222e0190226 25/02/2019, 10:52 p.m.
please let me know if someone know the answers Thanks
Firefox 63.0 (64-bit Windows 7) won't complete Restart after Update
I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen th… (read more)
I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen the message to "Restart Firefox to Update" for several days but was busy doing 'stuff' so I held off. Was also getting messages that Adobe Acrobat Reader had been updated successfully and that I should restart for the update to take effect. Finally, since I wanted to replace my AVG Free AV with ZoneAlarm Internet Security, I decided it was time to close all my active programs, including Firefox, remove AVG Free AV, download and install ZoneAlarm Internet Security and then shut down my laptop in order to install any Windows 7 updates. In order to shut down Firefox while maintaining all my Windows and Tabs, I typically just pull-down the Menu and select 'Exit'. When I open Firefox again, I select 'Restore previous session", my Windows all come up and my tabs are all there and I'm off to the races! However, when I tried that this time, I received a warning that I had 8 Windows open and 441??? tabs (I have a lot but it is nowhere near that number [150 maybe]) in use and they would all be closed if I chose to exit. Since this is my way of remembering all of the things that I am working on at any given time, I DEFINITELY DIDN'T WANT TO DO THAT!! So, the only choice I had seemed to be to click on the "Restart Firefox to Update" button in the "Help" --> "About Firefox" dialog box. However, I did that about 6 hours ago and the little blue 'circle' just keeps 'spinning' and the hard drive access light flashes periodically (more so, within the first 30 minutes or so after clicking on the 'Restart' button) but the 'Restart' has not completed. I guess I will have to abort the update somehow but I don't want to do that part way through a 'Restart' and I DEFINITELY DON'T WANT TO LOSE MY OPEN TABS!!! What should I do to be able to get back to productive work using Firefox?!
I can’t find the security code. Where do I find it?
I changed my password and did not receive a security code.
all my bookmarks have disappeared
All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Whe… (read more)
All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Where did they go? WHY did they go? I want them back.
Can I reset my password and not loose my bookmarks?
My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first pla… (read more)
My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first place.
My confirm email is in code and I cannot decipher it. What do I do now?
My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different ema… (read more)
My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different email to be able to send an email for support. Colin
Firefox doesn't save all my logins/passwords - How can I manually add a website w-login and password?
Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I… (read more)
Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I want to save - does not appear - and/or - the login is there - but the password is not saved. "Password Editor" in add-ons is not compatible with my version of Firefox - Without going crazy - there should be a way - under this setting - "privacy and security" - to Manually add a web-site with login/password. And if not - why not?
Auto spell check is placing random carriage returns in messages sent using iNotes.
We use IBM's iNotes product for internal e-mail. Within approximately the last eight weeks we've been encountering random carriage returns added to the messages we send… (read more)
We use IBM's iNotes product for internal e-mail. Within approximately the last eight weeks we've been encountering random carriage returns added to the messages we send when auto spell check is enabled. If we disable auto spell check or use a different browser (Google Chrome and Apple Safari was tested) the problem disappears. The problem seems to disappear for a short time if we clear the Firefox cache.
I've been working with IBM support regarding this problem and they're convinced the problem is related to Firefox. Has anyone else encountered this problem?
Thanks, Bob
I down loamy bookmarks/history disapear & come back when I enter via login with username email sent wby FF How to fix?
I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in wit… (read more)
I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in with the link sent with am email telling me my user name but not instantly. I changed my password which may or may not be relevant. I have the latest Kaspersky & a 2 year old Dell XPS
Need to sign in to firefox, but the Sign in button is doing nothing (about:preferences?entrypoint=menupanel#sync)
On about:preferences?entrypoint=menupanel#sync , The button is not functioning and I can't find any other way to sign in to firefox???
Firefox crashes
In many pages, always show me this message: "Wow! Your tab just failed." What should I do? This is a lot of codes-problems of Firefox. bp-9fe1e71e-3f59-4271-aac0-548ff019… (read more)
In many pages, always show me this message: "Wow! Your tab just failed." What should I do?
This is a lot of codes-problems of Firefox.
bp-9fe1e71e-3f59-4271-aac0-548ff0190322 22/03/2019 16:52
bp-1cfd43c6-dced-4da3-b26d-9d5f80190322 22/03/2019 16:51
bp-fb2967b8-6ab3-4702-a5e2-5b6430190322 22/03/2019 16:47
bp-f7771b7f-8ba8-42b8-ac86-f4cd20190322 22/03/2019 16:47
PD: Sorry for my bad English, I'm Spanish
Restore previous session doesn't always work.
When using the "Restore Previous session" Firefox keeps refusing to load one of the tabs I had open last at random. Then when I copy the internet address and close the ta… (read more)
When using the "Restore Previous session" Firefox keeps refusing to load one of the tabs I had open last at random. Then when I copy the internet address and close the tab then use the Paste and go in my address bar, it promptly crashes that tab as well. As you can understand this is extremely annoying, so what's going on here?
Each time firefox is updated I keep getting Firefox Not Responding
Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFT… (read more)
Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFTER getting Not Responding. Changed performance settings with no change. I do not have any add-on. This is truly very disruptive. If I could figure out how to import all of my saved web pages I would stop using Firefox and use Edge. As of today I HAVE NOT received any answers on how to correct this problem from Mozilla
FireFox opens but does not render the window, it flickers in and out but cannot be seen after a few seconds
When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the c… (read more)
When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the cursor flashing in the screen that would normally be on the default FireFox search bar. Even though I cannot see it, I still have an icon in the task tray, If I press F11 to go full screen , the browser opens and is visible and functional. If i leave full screen after that the firefox becomes a low res white screen. See attached images.
- I have tried a full uninstall and deleting program files folder and then re-installing - I have uninstalled and installed Firefox 63 Beta - I have deleted and recreated a new profile - I have renamed the xulstore.json file in the profile and a new one created - I have adjusted the FireFox performance settings to no hardware acceleration - I have tried in private browsing - I have tried opening FireFox in safe mode - same behavior - I have removed and disabled any and all plugins.
Proxy UserName and Password not saved
Firefox 60.2.0 ESR on Win7 and Win10 - but a lot of versions below had same problem We use a proxy - normally with a .PAC file via System Settings but tested settings wit… (read more)
Firefox 60.2.0 ESR on Win7 and Win10 - but a lot of versions below had same problem
We use a proxy - normally with a .PAC file via System Settings but tested settings within FF with .PAC file or directly entered proxy.
It prompts after every launch of FF for Proxy credentials and NEVER shows the "Would you like Firefox to save this login..."
For any other site it always offers storing the credetials and it works like it should be.
EXCEPT I found one solution: When launching FF Cancel the "Authentication Required" (sometimes 3 to 7 times canceling). Than open any page on the web and authenticate against the proxy - it will show the "Would you like Firefox to save this login..." and it is visible in the password store. Thereafter everything is operational.
Another problem: If you ever click on "Never save" for proxy saving credential this proxy site it NOT added to the Exceptions list and cannot be removed and I did not find any way to solve it except removing the Firefox profile.
Tested with German and English Version Searched for a solution since a year ever and ever again configured dozens of parameters in about:config which I found on the web. Credentials for every other site are always saved.
Users with a old Firefox profiles with saved proxy credential do not have this problem, only new FF profiles - since at least a year possilbly longer.
After updating firefox to the latest version on mac, I'm unable to access my preferences
Everything else seems to be fine but when I click on preferences, it does nothing. I've restarted my mac several times, updated my mac to the latest software and deleted … (read more)
Everything else seems to be fine but when I click on preferences, it does nothing. I've restarted my mac several times, updated my mac to the latest software and deleted and reinstalled firefox several times as well. Is there anything that can do or install for me to access my preferences?
Update to Firefox 64.0 not working
Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefo… (read more)
Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefox doesn't start
ITS PRETTY SIMPLE...I CAN'T GET INTO MY FIREFOX ACCT...I DID YESTERDAY
IT ACTED "UP " YESTERDAY I COULDNLT GET INTO MY FIREFOX ACCOUNT..