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AI crap

Firefox had been a safe haven for anti-AI, and used to be my go-to search engine. If this AI bullshit continues, no one will respect or use the browser. Stop implementing… (read more)

Firefox had been a safe haven for anti-AI, and used to be my go-to search engine. If this AI bullshit continues, no one will respect or use the browser. Stop implementing AI garbage that steals data

Asked by 8qxhygcsq5 2 months ago

Last reply by Paul 1 month ago

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MS Defender keeps detecting Trojans in Firefox

As title, MS defender keeps detecting trojans everytime firefox is launched and while I'm pretty sure it's probably just a false positive its just getting rather frustrat… (read more)

As title, MS defender keeps detecting trojans everytime firefox is launched and while I'm pretty sure it's probably just a false positive its just getting rather frustrating and now more so, worrying that it's constantly happening.

Asked by Snu 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

malicious website

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL. … (read more)

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL.

Asked by rhalper 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

I pay for Firefox to be PRIVATE, not AI INTEGRATED

I genuinely don’t know where else to post this so it gets seen. I have been a devout user of Firefox for years. I love this browser. I love its dedication to privacy and … (read more)

I genuinely don’t know where else to post this so it gets seen. I have been a devout user of Firefox for years. I love this browser. I love its dedication to privacy and functionality. I love how it has kept true to its concept and customers in the face of tech crazes like NFTs and AI integrations. I am such a hardcore proseletyzer of Firefox that I started paying for Mozilla VPN to support Firefox!!

So when I see that the new CEO, Anthony Enzor-DeMeo, is “doubling down” on AI integrations for Firefox, I AM LIVID. AI is NOT private. AI is NOT secure. And AI is TERRIBLE FOR THE ENVIRONMENT.

AI causes slower speed and longer load times. I have seen this in all my job’s internet workings (they insist on using browsers with AI integrations) and have felt a quiet relief that I get to come home to my good, simple browser.

AI is not private. It tracks and stores data in order to give suggestions “better for you”. And with the right prompts, anyone can pull that data.

Y’all really all read that one story of AI deleting the company’s ENTIRE DATABASE AND COMPUTER PROGRAMMING because it “panicked” and decided “ah yes, this is the techware we want to hand over all our customers to”??

I am so deeply disappointed by Mozilla’s betrayal of its customer base.

If Mozilla moves forward with AI integrations, I will pull out of using Firefox and I will stop giving Mozilla my money. Mozilla should not have hired a CEO who goes so adamantly against everything Mozilla as a company stands for.

And to the CEO Anthony: I hope you step in something wet in only your socks, every single day, until you either come to your senses or someone better replaces you as CEO of Mozilla.

Asked by be11etrist 2 months ago

Last reply by AliceWyman 1 month ago

  • Solved

hacked

Stop the hacked in my account please help me this is really urgent

Asked by Ella Thomas 2 months ago

Answered by Paul 2 months ago

  • Archived

Nearly unique fingerprint

When using Eff fingerprint test https://coveryourtracks.eff.org/ it shows a nearly unique fingerprint for FF for version 133. How can this be corrected to show randomized… (read more)

When using Eff fingerprint test https://coveryourtracks.eff.org/ it shows a nearly unique fingerprint for FF for version 133. How can this be corrected to show randomized fingerprint ?

Asked by burjet 1 year ago

Last reply by burjet 1 year ago

  • Solved

Data Breach alert

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I do… (read more)

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I don't know if this is a legitimate email from Mozilla. Can anyone confirm if it is or is not?

Thanks

Asked by RichZas 3 weeks ago

Answered by Mark 3 weeks ago

  • Archived

Emails and Donation Links

Hi I'm wondering what people think about emails providing links for donations. If the email address is spoofed and the link is malicious were in trouble. So, assuming the… (read more)

Hi I'm wondering what people think about emails providing links for donations. If the email address is spoofed and the link is malicious were in trouble. So, assuming the email I received today was from Mozilla (and not a spoofed email address, shouldn't Mozilla ask us to visit it's webpage to make a donation rather than email us a link? Regards

Asked by alan127 8 months ago

Last reply by alan127 8 months ago

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Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 1 year ago

Last reply by NoahSUMO 1 year ago

  • Archived

When I open Firefox I get pop-up messages supposedly from Mozilla warning or alert or I have a virus

This is my second request for help. I want to thank those who tried to help me before, but nothing has changed. When I open Firefox I immediately receive three messages, … (read more)

This is my second request for help. I want to thank those who tried to help me before, but nothing has changed. When I open Firefox I immediately receive three messages, approximately 4 inches wide and 3 inches long on the right side of my browser, covering the areas I need to get to. They claim to be from Mozilla Firefox, have the Firefox logo on the top left, warning that I have a virus, or my files are infected, or a large Alert! And that I need to click "here" to fix the problem. It shows a strange "address" a string of random letters and the odd number and the words "merge network protocol." I did not click on this, or the "dismiss" that is shown. I did, however, click the X in the top right corner of one of these. It disappeared for about three seconds and was immediately replaced by another warning of some type. These messages do not go away when I leave Firefox, they follow me wherever I go. Restarting the computer gets rid of them, but I can't access Firefox without them returning. I have tried to alert Mozilla about this, but have not heard back. Any suggestions?

Asked by CatD 1 year ago

Last reply by James 11 months ago

  • Archived

Firefox not recognizing that Number Lock is on

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never e… (read more)

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never equal 0.

I have to got into another program and type numbers there to get it to work. But it doesn't last. I hate it when I'm trying to do something quick and I have to fight with something that I should NEVER have to fight with.

How to I get Firefox to ALWAYS recognize that Number Lock is on when it is on?

Asked by vkk4 1 year ago

Last reply by cor-el 1 year ago

I got a leak somewhere

I just had another credit card get fraudulent charges. I have no clue how they are getting my card numbers, I have pulled all but 1 from anywhere online, but they just go… (read more)

I just had another credit card get fraudulent charges. I have no clue how they are getting my card numbers, I have pulled all but 1 from anywhere online, but they just got another one. I couldn't get Mozilla VPN to work it just quit working at all. I turned Pocket off but I'm still getting 17 to 18 instances of Firefox. Dont know where to go now. Thinking of pulling the plug and starting over.

Asked by bldeming 5 months ago

Last reply by Paul 5 months ago

Stop with the AI

To whoever this new CEO is of firefox, Stop with the AI garbage. Please. AI is a notorious waste of space in software and all it does is bog down the experience and mak… (read more)

To whoever this new CEO is of firefox,

Stop with the AI garbage. Please.

AI is a notorious waste of space in software and all it does is bog down the experience and make everything harder for everyone. Also it is notorious for collecting information and violating users privacy like the lab rats you apparently take us for.

Stop it.

I loved Firefox because I could use it comfortably without all of this stupid AI crap making my life harder. I've already hacked my browser to make sure this doesn't appear but I'm not satisfied. To any other firefox tech reading this get that Anthony guy out of here. We don't want him, and we don't want AI.

Thank you.

Asked by caspian0price 2 months ago

Last reply by Paul 1 month ago

Why is everyone shoving AI down our throats?

I have no interest in it and view it as a security risk and liability. I've been using Firefox for over a decade, every since I realized how horrible Google is. Why the h… (read more)

I have no interest in it and view it as a security risk and liability. I've been using Firefox for over a decade, every since I realized how horrible Google is. Why the heck would Mozilla do this?

Asked by curlyandy 2 months ago

Last reply by Paul 1 month ago

  • Archived

Firefox master key error! A big issue!!

Hi there, I am using Firefox Desktop in Windows 10. I activated master key password for the browser. Suddenly, I noticed that the pop up appear in the browser after ope… (read more)

Hi there,

I am using Firefox Desktop in Windows 10. I activated master key password for the browser. Suddenly, I noticed that the pop up appear in the browser after open. If I close the pop-up or cancel it then it doesn't force me to type password. I easily can use the browser without using password. This is horrible!

please fix it

Asked by Jason 11 months ago

Last reply by TyDraniu 11 months ago