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  • Archived

lost password no new passwords

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in we… (read more)

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in websites. (also wierdly since 59.01 it keeps a restart message in the help even though i have updated

Asked by Garlic 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox doesn't save all my logins/passwords - How can I manually add a website w-login and password?

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I… (read more)

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I want to save - does not appear - and/or - the login is there - but the password is not saved. "Password Editor" in add-ons is not compatible with my version of Firefox - Without going crazy - there should be a way - under this setting - "privacy and security" - to Manually add a web-site with login/password. And if not - why not?

Asked by PoconoJohn4106 1 year ago

Last reply by Andrew S Hatton 1 year ago

  • Archived

saved logins disappeared

hello since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem wi… (read more)

hello

since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem with Firefox profile (but error message doesn't show up fully so hard to see what is wrong).

Via shadowexplorer, I was able to export the following files from previous system recovery backups: key3.db key4.db & logins.json .

If I copy these to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt

I have seen that there was a similar problem with AVG-users, but I run Comodo internet security premium...

Any clues how to retrieve the logins??

thx in advance!

Asked by kenny.smet1 8 months ago

Last reply by cor-el 7 months ago

  • Archived

Tried removing remembered password/username but won't delete

Hi, I'm trying to delete a username and associated password for 1 particular site. I navigate to Options>Security>saved logins, and remove the appropriate username/… (read more)

Hi, I'm trying to delete a username and associated password for 1 particular site. I navigate to Options>Security>saved logins, and remove the appropriate username/password. i log off/restart/switch off, (no matter what i do) then open the site and i'm still showing thenusername/password. i navigate to log ins and the username/password is still there.

why? what am i doing wrong is there something else i should try?

many thanks all.

Asked by Phatboyroy 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Why do I have to sync to get saved logins on my PC?

Just recently saved logins were gone. I synced and they loaded fine. The next session (and subsequent) they are gone again and I have to sync to retrieve. It is gettin… (read more)

Just recently saved logins were gone. I synced and they loaded fine. The next session (and subsequent) they are gone again and I have to sync to retrieve. It is getting frustrating.

Asked by SusieB 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I want to allow Firefox permanently to save all of my passwords. How can I allow Firefox permanently to save all of my passwords ?

Everyday I log in to many websites. I need to save those passwords. That's why I use Firefox's built in password manager. But I'm too much bored about it's prompts. I am… (read more)

Everyday I log in to many websites. I need to save those passwords. That's why I use Firefox's built in password manager. But I'm too much bored about it's prompts. I am allowing it every time. That's why I want to allow it permanently to save all of my passwords. How can I allow Firefox permanently to save all of my passwords ? If it is not possible, can you help me "How can I do this, by editing the ' omni.ja ' file in the 'C:\Drive' ? "

Asked by Sami The Legend 10 months ago

Last reply by cor-el 10 months ago

  • Archived

не могу зайти в личный кабинет

Не получается зайти в личный кабинет вот на этом сайте https://esp.gettyimages.com/sign-in?returnUrl=/ ,хотя на других браузерах заходит нормально, а вот Mozilla Firefox… (read more)

Не получается зайти в личный кабинет вот на этом сайте https://esp.gettyimages.com/sign-in?returnUrl=/ ,хотя на других браузерах заходит нормально, а вот Mozilla Firefox не принимает пароль

Asked by shoma81 3 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox doesn't save password

Hi, Summary : Firefox doesn't save password. On form login webpage, the dialogbox asking if I want to save my login/password appears, but it is not saved (when I logou… (read more)

Hi,

Summary :


Firefox doesn't save password. On form login webpage, the dialogbox asking if I want to save my login/password appears, but it is not saved (when I logout, no remember data is displayed on loggin form as usually. Nothing appears in Preference/Privacy & Security list of saved login/password : empty).

Environnement :


Mozilla Firefox 59.0.2 Ubuntu 17.10 64 bits

What I do to try to solve this problem:


1. I read the mozilla knowledge database https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved

All is ok ( "Remember logins and passwords for websites." checked, always remember history... )

2. I check file permissions (chmod, chown) of .mozilla folder, read & write privileges for user (the profile folder cames from a windows installation : user switching to linux... )

3. A message error on console log


(/usr/lib/firefox/firefox:2827): dconf-WARNING **: Unable to open /var/lib/snapd/desktop/dconf/profile/user: Permission non accordée

This message appears when I load a webpage with the empty form loggin, (not when the dialog box asking to save appears...) . Pearhaps, do not relate this problem.

But this bring me to a similar support for firefox with this error https://bbs.archlinux.org/viewtopic.php?id=156416

So, I disable extension : same probleme. I empty extension folder : same problem

4. Rename file in profile folder : A solution suggested to solve no registering password I can read is to rename key3.db key4.db and login.json. Same problem.

When I ask to register login/password when the dialogbox appears, only login.json seams written.

List of profile folder modified file during theses tests : saved-telemetry-pings crashes prefs.js sessionCheckpoints.json webappsstore.sqlite favicons.sqlite SecurityPreloadState.txt AlternateServices.txt xulstore.json addons.json addonStartup.json.lz4 extensions.json extensions search.json.mozlz4 compatibility.ini permissions.sqlite logins.json


A solution finded


I run firefox --safe-mode option : all works fine : can register new passwords, and old user password (from his windows firefox installation) appears in preference/privacy dialog.

Can you help me ?

Thanks !

Asked by tutti26 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

My browser stored someone else's online bank account login details

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the accou… (read more)

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the account number (these are login data) were not mine! These werent a fake numbers, these were someone else's login details. The password field is always empty and at first glance I did not realize this fake numbers, I just typed my password and the login was unsuccesfull. When I checked the account number I realized these were unknown numbers, not mine. How does it happen?

Asked by Csikitimi 5 years ago

Last reply by guigs 5 years ago

  • Archived

Having updated to Firefox 44.0, I have lost all my passwords.

I have followed the Firefox refresh procedure but my passwords are still missing. I have had to generate a login for Firefox to ask this question. It than saved this ha… (read more)

I have followed the Firefox refresh procedure but my passwords are still missing.

I have had to generate a login for Firefox to ask this question. It than saved this having remembered my old password login

What next?

Asked by SteveWells 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Why does Firefox 48 keep losing my passwords?

Every couple of days, all of my passwords are wiped out. I have to keep going to my Password Exporter app to restore them. I am using Firefox 48 with Win 8.1 This has bee… (read more)

Every couple of days, all of my passwords are wiped out. I have to keep going to my Password Exporter app to restore them. I am using Firefox 48 with Win 8.1 This has been happening for about 2 months.

Asked by safemike1 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

All my saved logins were deleted from Firefox Sync. HELP !!

I opened Firefox today and noticed that all my saved logins (Firefox Sync) were deleted completely. I tried to restart firefox and the computer but I still can't find the… (read more)

I opened Firefox today and noticed that all my saved logins (Firefox Sync) were deleted completely. I tried to restart firefox and the computer but I still can't find them. Please help!

Asked by eelkhoury 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How to recovering or repairing logins.json.corrupt file?

After a force reboot of the system, the list of all my passwords was cleaned up. Bookmarks are OK. I saw the logins.json.corrupted file in my profile folder. Any ideas h… (read more)

After a force reboot of the system, the list of all my passwords was cleaned up. Bookmarks are OK. I saw the logins.json.corrupted file in my profile folder. Any ideas how to return them or repair this logins.json.corrupt file?

Notice that: - This problem is repeated every few months for me and Mozilla have no solution for that!!! - I do not have any backup files(Mozilla profile, logins.json , key3.db and etc)... - There is no 'Previous version ' in file properties... - window restore doesn't solve problem...

thanks.

Asked by echargeu 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Password popup window suggestion.

The new version of FF is fantastic and on my tablet with the atom processor it has really speed up the response time of FF. This is one problem I have with all of my com… (read more)

The new version of FF is fantastic and on my tablet with the atom processor it has really speed up the response time of FF. This is one problem I have with all of my computers from Atom processor to Intel I5 quad core skylake processor systems. When I open FF the password windows takes a long time to show up to 5 seconds and if I do not enter my 20 character password in time, I get up to 4 password windows (I usually have FF startup with a web page that askes for username and password). Here is my suggestion for startup modification. 1) I would rather have the password window popup first before FF shows on my desktop. This way you enter the password or hit cancel which opens FF with password manager available or locked. Another idea is I know Libre Office uses something called quickstarter which is a tiny program always running in the background to speed up loading of Libre Office. It would not bother me in the least having a small FF program always running in the background to help speed up the loading of the password manager since FF has been my default browser for 10 years.

Asked by Ed 2 years ago

Last reply by mattcamp 2 years ago

  • Archived

Firefox 58.02 will not save passwords + no key icon displayed

After update to FF 59.0 (64 bit) (OS - Win7 Ultimate) no passwords are saved and "Key" icon is missing. All settings in FF are correct: not using Private Browsing; Opt… (read more)

After update to FF 59.0 (64 bit) (OS - Win7 Ultimate) no passwords are saved and "Key" icon is missing. All settings in FF are correct: not using Private Browsing; Options>Privacy & Security>Remember logins and passwords for websites is checked; there are no "exceptions" (list is empty), etc. Even previously saved logins that are listed DO NOT AUTO FILL anymore! BitDefender is disabled to make sure no issues with AV software. See screen shot attached showing NO KEY ICON (for ANY website/URL)!

Asked by tmk40126 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Entry of password characters seems to work but login deemd incorrect, IE11 works fine eg Capita pension and Bank of Ireland sites- always.

Two sites: UK Teachers Pension (Capita) and Bank Of Ireland (other sites fine), ask for entry of particular characters from password/PIN (eg 3rd, 5th, 7th) into boxes on … (read more)

Two sites: UK Teachers Pension (Capita) and Bank Of Ireland (other sites fine), ask for entry of particular characters from password/PIN (eg 3rd, 5th, 7th) into boxes on log-in page. Entry seems to go fine but on submission: 'incorrect...try again...2 tries remaining'. Using IE11 works fine.

Bank of Ireland was getting reports of this last year but the issue persists, the pension site was ok last year but not now.

Win 7-32 bit, with up to date FF does this as does win 7-64 bit machine with FF 52.6.0 ESR.

uMatrix is installed but disabling filtering makes no difference: FF fails with these sites IE11 works. Has FF deprecated something (Java?) that some sites still use?

Asked by twartrot 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox version 35 update erases passwords, yet AGAIN. 3rd update in a row.

Just finished turning off Firefox's auto updates on all of my computers. Because I had to learn to get in the habit of copying my Firefox profile about once a month. Wh… (read more)

Just finished turning off Firefox's auto updates on all of my computers. Because I had to learn to get in the habit of copying my Firefox profile about once a month. Why? Because I keep losing my settings! Mainly my passwords. This is now the 3rd update in a row that has dropped my passwords. 2nd time on that computer. (Windows 8.1) .

Please figure out why this occurs. (I can't be the only one). If it was always the same computer, I would point at it. But, the other 2 are Windows 7.

OR................ maybe...........instead of the profile being updated and possibly losing files, or over writing them. At the start of the update, say it makes a backup? Just in case v. 36,37,38,39,40,41,42.................cause the same issue. At least then if the passwords are the only issue, grab the 2 files and drop them back in the profile. done.


I hate sounding like a douche, just really freakin annoyed.

Asked by WhiteF150 5 years ago

Last reply by cor-el 5 years ago