Firefox Support Forum

I've had recent security issues and have had a couple actual breaches. Having two accounts so similar to one another caused some unnecessary confusion during a panicked burst of changing passwords. Can we merge them?

Copy/Paste not working- ASKED MANY TIMES AND ISSUE STILL PRESENT

get the same old useless answer, refresh. THAT DOES NOT WORK

this platform is really past its use by date, TOLD BY BANK TO AVOID AND GOV. SITES!!!

when it comes to buying a new pc I will switch out to another browser, shame a good 12 years with FF.

I'm running the latest version of Firefox (126.0) on an iMac, OS 14.4.1. Starting a couple days ago, i was no longer to (consistently) minimize Firefox browser windows by double-clicking on the browser window title bar. I'm able to minimize the window INCONSISTENTLY and only very infrequently via double-clicking, but with no obvious pattern. This problem only occurs with Firefox. I have no problem minimizing any other browser or application windows.

My Mac OS settings are always set to "Double-click a window's title bar to minimize."

I can minimize via Command-M, but i prefer to double click. I vaguely remember this occurring on another iMac of mine some years ago, but don't remember if i found a fix, or if it went away on its own.

Thanks for any help! dan carlson Belmont, CA

About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture)，hope someone can answer this question, thank you very much.😭

I am a website administrator and I have noticed a lot of 404 errors in my site's CDN access logs. The requested paths are all "/", and the user-agents are all "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:41.0) Gecko/20100101 Firefox/55.0". The client source IPs are distributed, and the ASNs are also diverse. The requests are made to a domain specifically used for static resources (css, js), and the referer is my main website. I suspect there might be a specific bug with Firefox/55.0. Can anyone help me confirm this?

Hi, this is going to be a long one, so many things... Using Firefox the latest Ubuntu LTS, with the latest Firefox from Snap. I'm a very long term Firefox user, never had any real troubles unit recently. I have a vast number of cookies, saved passwords and so on. Reinstalling or deleting cookies or such isn't an option unless fixes are guaranteed to work - if I have to start over then I'll do it with Opera, that is where my grumpiness indicator is at.

The set up is two monitors (working as a single 'screen') attached to an Aspire PC (Aspire X seems to be the model?). I tend to have 'stuff' going on in the left hand monitor, YouTube on the right. The PC is on all day. I know there are log files, but I don't know which is for what or where they are. I use AdBlocker Ultimate.

So what's happening is: Firefox crashes quite often at any time - 'Firefox is not responding - force quit or wait' - always have to quit. There doesn't seem to be any repeatable way to cause this, it seems random.

When the mouse enters the YouTube window (the drawing area, not the actual window) it disappears until the pointer moves out of the window. Jiggling the window size sometimes brings it back, but...

When the mouse pointer actually appears the window is completely unresponsive - clicks don't work, nothing highlights and so on. After somewhere between 10 and 30 seconds things will work for 2 or 3 mouse actions (clicks, drags etc) then do it again. Unless I give it plenty of time, clicking on a video will play a pretty random one - Firefox seems to lose track of where the pointer is.

If I comment on a video the I get about 5 to 10 characters in then nothing happens for 10 to 20 seconds, then any queued characters are shown. Rinse and repeat until the comment is complete - it takes ages.

YouTube is the biggest problem, but there are some glitches in other Firefox windows, I'm supposing that the problems are audio/video related.

None of the above happens with Opera. It's getting to the stage where Firefox is unusable.

I've googled and searched this site but the there seems no solution.

Any help appreciated.

When are you going to fix fire fox broser takes forever to change senes scrol bar on side dont work on your broser crome dont have this problem so why dont you fix it been doing that about 2 months

I view a lot of PDFs for electronics design. And after some time with the browser running it starts to garble PDFs. I have not found a trigger. Sometimes it opens fine in a new container tab or private browsing, other times nothing will open it. Very occasionally refreshing a few times makes it load correctly. The error doesn't manifest for all PDFs at the same time. Open ones will remain viewable, and once the error occurs some new PDFs still open while others fail consistently. Sometimes opening the same PDF as a file from my local drive makes it render.

The rendering error is a bit unlike anything I've ever seen. There is a lot of X and Y spearing like it tried to render the same text and images in slightly different spots over and over again. When I switch virtual workspaces and come back some parts of the rendered page retain the contents of the previous workspace and others do not. Scrolling produces jitter and additional smearing.

One somewhat reliable way to trigger the error is to put the laptop to sleep and wake it up. That always causes PDFs to exibit this error but often refreshing the PDF will work to restore it. Not reliably though.

I've attached an image of the error captured with my phone because neither screenshots nor OBS can actually "see" the garbage on screen. Apologies that this error is so full of inconsistent behavior. I've lived with this for some time now in the hopes that it was a temporary problem and tried to work out what causes it but I can't find anything other than putting the laptop to sleep being a cause, and even then it is not the sole cause.

I have been unable to receive the OTP I need to log in. My username and password work fine but then I try to get to the OTP, it doesn't show up on my email and the cell phone number is an old one. Please help. I have a lot of shopping to do.

Lately, I used "Bing" in Firefox browser,but it often show no result and give one message about “Missing children". I think this is very strange, so I try to search in the "Bing" in different browser(Firefox and Chrome),and the test is confused. when I used this string "益云公益寻儿童" as the keyword for searching, there is only one result in Firefox browser but there are many results in Chrome browser.please see below images ( image 1 and image 2). At the same time ,there are also many results in "Baidu" in Firefox(image 3). Next I changed another keywords"天气预报",but there is still the big difference between them. when I Searching ,I closed all the plugins. So I think this is strongly related to Firefox browser. This phenomena makes "Bing search" very unpredictable so that I often got no result. please help me! thanks.

Firefox is blocking website reader comment sections, yahoo, foxnews and so on. (version 126.0 64 bit). Windows 11. Comment section still found using chrome or edge. Started with last Firefox browser upgrade? Have not seen any changes to Firefox "Privacy and Security options" . I use Google or Duck Duck Go as search engines. Thanks

when i fill in a form on a site (example cvs) it will not send and my saved payment information shows when i click into the field but will not stay- i must continually manually fill in my payment information

Hi. I am having problems with pages in some websites not loading - eg games on Facebook, my account page in my bank website, etc. Facebook works fine but games do not load anymore (just get the loading message but the circle just keeps spinning, and I can login to my bank but it won't load any further pages. The games problem first started around February with one or two games, but has subsequently become worse so the ONLY game that will load is Happy Acres! The problem with my bank (and a couple of others) started about a week or so ago. I've been (reluctantly) using Microsoft Edge the past couple of days with no problem other than it's sloooooow!! Was thinking of downloading Chrome but haven't done so yet. If anyone can point me in the right direction I would be extremely grateful. Many thanks in advance.

Hi Firefox. I have been using Firefox since the 90's. I love the feature that you can save a url complete with that website name, icon, and colors. My desktop is very colorful. I just did an update on Firefox in the last two days. Lets just call it the last update. After the last update an hour ago I just received a notification that Malwarebytes blocked what the call Malvertising. As I said, I have been using Firefox since the 90's as my default browser and I have never seen this before on any browser. There were an few short periods in the last few months when Firefox would just lock up my pc, and I switched browsers to Chrome. But as soon as you corrected the issue, I switched back to Firefox. I got to admit that this Malvertising notification has disturbed me a little. I have Edge, Chrome, and Opera browsers installed as well but I like you the best. Please explain to my why I got this notification from Malwarebytes. BTY, Malwarebytes found a keylogger in my PC that Eset, and Windows Defender scans did not find. So, I am a fan of Malwarebytes as well. I downloaded the Malwarebytes notification of the Malvertising Notification into .txt format, but the button below this says images. If I can send it, and you want it, just let me know.

Recently, a PDF file/form I have used for several years won't accept keyboard inputs within certain boxes/fields. The PDF is an odometer statement from the Michigan Secretary of State. I am able to complete all fields except for the 6 separate odometer boxes. I can move the cursor to each box but when I go to type a number, nothing shows up. I have used Firefox in the past while completing this PDF form without any problems. I have tried filling in the odometer boxes using various versions of Windows (7, 8.1, and 10) and various versions of Firefox (126, 115, and 109), but none of them will allow me to enter the numbers. As a test, I downloaded Microsoft Edge and Google Chrome, and both of those browsers allowed me to fill in the odometer boxes. I've included a link to the PDF form. Thank you. https://www.michigan.gov/-/media/Project/Websites/sos/27lawensn/bdvr108.pdf?rev=06163b4451824c1f95802801f7776abc

I am trying to switch from Google to Firefox, but I still use my Google email. I uploaded my contacts from Google to Firefox, but I am trying to edit my own contact info in Gmail contacts, but when I click the edit button, nothing happens. Do I need to edit it in Firefox, and will that edit migrate back to Gmail? Why can't I edit it in my Gmail contacts (in the Gmail right-hand toolbar), and it will update my Firefox contacts automatically?

If you are going to require "A" file type, fucking say what type it has to be and provide a converter or screenshot tool! I Tried .Docx and PDF. Word does not save to PNG or JPEG so they are not an option.

AT THIS POINT, I AM STRONGLY RECONSIDERING SWITCHING FIREFOX!!!!!!