Showing questions tagged: Show all questions

Restoring everything from an previous UNINSTALLED version of Firefox on Mac

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast. Now … (read more)

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast.

Now I have upgraded my operative system and have the newest Firefox. It works but I have lost all my bookmarks, website history, data, cookies - everything that makes it easy. Biggest problem is some lost passwords that only my old Firefox remembers..

Is it possible to restore this somehow? Please say yes and describe me how!

Asked by ziljes 1 day ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Mystical messages from McAfee.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on … (read more)

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Asked by Janne 12 hours ago

Last reply by Dropa 8 hours ago

Throwing Error all the day

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing w… (read more)

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing worked.

Asked by amaljith.t 12 hours ago

Last reply by jonzn4SUSE 9 hours ago

'Clear Data' Button To Reset To Zero

FredMcD made it clear that closing FF, navigating to 'Windows: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>' and re-opening FF should rese… (read more)

FredMcD made it clear that closing FF, navigating to 'Windows: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>' and re-opening FF should reset the 'Cookies And Site Data' tab to 0KB.

  • Should the yellow 'Profiles' folder be deleted OR the file folder, with the series of letters and numbers that appear (when the 'Profiles' folder is clicked) be deleted?

The clarification is appreciated.

Asked by Buddy2014 1 day ago

Last reply by Terry 14 hours ago

Firefox 105.01 last update screwed up my menus, how do I uninstall the last update?

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the … (read more)

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the only thing. Also, the side menu on the right side is useless. None of the commands show except for a couple keyboard shortcuts. I tried changing themes and also changed to the default theme with no luck.

I rely heavily on the menus so i would love to roll back/uninstall the update. Thank you. nottyn

Asked by nottyn7 1 day ago

Last reply by cor-el 18 hours ago

how to enable firefox updates

version 105.1, Win 10 I can't find the Firefox Updates section under GENERAL, and I am the only user/owner/admin. This is the first time I came across this problem, and I… (read more)

version 105.1, Win 10

I can't find the Firefox Updates section under GENERAL, and I am the only user/owner/admin.

This is the first time I came across this problem, and I've been using Firefox for years.

Can you help solve this?

Almost forgot: First it would not load the bookmarks toolbar, then It failed to show on the screen, even though the Task manager showed it running multiple times -after every attempt I tried.

Went uninstalling and reinstalling, and now it works when I downloaded from Microsoft, and did a REFRESH, losing my data -this function sucks big time, you don't warn clearly enough what'd happen, and reconstruction is a pain, specially as you explain in technical lingo without translation.

Any help is welcomed.

Best regards,

Oscar

Asked by gamo4084 1 day ago

Last reply by Terry 20 hours ago

Password

I`m trying to get into my account since yesterday ...They say i`m using my old password but i never changed it ..it`s still the same and they won`t put me through ..Than… (read more)

I`m trying to get into my account since yesterday ...They say i`m using my old password but i never changed it ..it`s still the same and they won`t put me through ..Thank you ..Getting frustrated

Asked by susandiane 1 day ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

[Google Meet] Presentation is blurred on other users

I'm trying to present my screen on Google Meet, but it appears to be blurred to other people in the meet. Other's say that sometimes it clears but only for a quick second… (read more)

I'm trying to present my screen on Google Meet, but it appears to be blurred to other people in the meet. Other's say that sometimes it clears but only for a quick second. I was forced to install Google Chrome and I don't have any problem on my presentation. Everything was clear. I already tried to disable all my extensions, still the problem persist.

Asked by Snich 2 days ago

Last reply by jonzn4SUSE 1 day ago

Wonky printing

When I open a PDF from my email, and try to print, the printed page is only showing an enlarged corner of the document. The I am only getting a portion of the image on PD… (read more)

When I open a PDF from my email, and try to print, the printed page is only showing an enlarged corner of the document. The I am only getting a portion of the image on PDF's I am printing from Quickbooks as well. It seems to happen only on Firefox. Is there a setting I can change or reset? Thank you

Asked by lakelocked 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

cant save passwords

hello. when I sign in to a web site, I get the popup to save password I save it, but it isn't on the saved password page, does anyone know how to get it on that page … (read more)

hello. when I sign in to a web site, I get the popup to save password I save it, but it isn't on the saved password page, does anyone know how to get it on that page

Asked by louie 2 days ago

Last reply by Terry 1 day ago

Can't display a page from Chase to my Firefox Browser

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) state… (read more)

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) statements. It looks like it is working, but the page remains blank. I was finally told by the Chase help desk to try it with Google Chrome -- and, sure enough, it works. I have checked to see what version of Firefox I have and it is: 104.0.1 (64 bit). It says this is the latest. The Chase person told me that they have had calls from customers using Firefox who had the same problem as me. Is there a fix from Firefox for this problem? In the meantime, I will be forced to use Google Chrome when I want to deal with Chase. By the way, American Express is able to display their statements when I am using Firefox without a problem. Also, I was told to try the Chase APP on my iPhone -- and it works too. It seems there is a problem between Firefox and part of the Chase software.

Asked by jlincoln 4 weeks ago

Last reply by cor-el 2 days ago