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how to uninstall today's Firefox 105.0 update?

Today's 105.0 Firefox update rendered my NYTimes Wordle page unusable -- a big empty [ad?] space has been inserted at the top of page, forcing the game halfway down the p… (read more)

Today's 105.0 Firefox update rendered my NYTimes Wordle page unusable -- a big empty [ad?] space has been inserted at the top of page, forcing the game halfway down the page (https://www.nytimes.com/games/wordle/index.html). The PC keyboard is still connected (I can enter letters in the puzzle grid) but the mouse is not connected so I cannot scroll the page, cannot bring the pictorial keyboard into view.

How can I uninstall the 105.0 update?

Thanks, Gail

Asked by gailflei 1 week ago

Answered by gailflei 1 week ago

  • Solved

Cannot play CNN videos

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's… (read more)

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's just CNN that seems to be the problem. I have a Windows 10 PC.

Asked by Hewitt Rose 5 months ago

Answered by Hewitt Rose 5 months ago

  • Solved

Search Engine Stuck on Amazon After Updating to Firefox 99.0.1 on Monterey 12.3.1

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon … (read more)

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon with no other search engine options available. I normally use Google.

Even if I go into the Firefox settings to the "Search" panel, it is showing ONLY Amazon as the available option in the pull-down menu under "Default Search Engine". In the "Search Bar" section, I have it set to "Add search bar in tool bar". But even if I set it to "Use the address bar for search and navigation", and then switch it back to "Add search bar in tool bar", Amazon still remains the only available search engine.

As a last step, I installed the "Google Search" add-on by 3Indian to see if I could get back my Google search engine, but Google still doesn't show up as an option anywhere, and I am still stuck with just Amazon.

Is this a bug in the latest Firefox build? Did the developers forget to enable something when they did this build perhaps?

Asked by WordWeaver 5 months ago

Answered by WordWeaver 5 months ago

  • Locked

Spacebarproblem

The spacebar does not produce a space between words, when typing text. I'm using an iMac on macOS Monterey (V 12.6), and a Mac keyboard. It also causes the window I'm wr… (read more)

The spacebar does not produce a space between words, when typing text. I'm using an iMac on macOS Monterey (V 12.6), and a Mac keyboard. It also causes the window I'm writing in to expand and contract in size. This happens when typing emails also. What do you recommend?

Asked by alex.stirling 10 hours ago

Last reply by Paul 9 hours ago

  • Solved

Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 1 day ago

Answered by Hami 11 hours ago

  • Solved

Since Sep 15 2022 cannot log in Home Depot credit account (Citibank) online. Receive 404 page not found error.

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go o… (read more)

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go online.

Today September 30 around 5:15 PM PDT I called Home Depot customer service number 800-677-0232 as imprinted on the back of the card. (Consumer financial services are provided & processed by Citibank.)

Long story short: I was told that they do not support Firefox since about three years that I have to use either Safari or Chrome or Edge. When I told them that it worked until September 15 the answer was ignorantly repeated.

The culprit is Citibank who manages the financial services i.e. credit card for Home Depot. Citibank blocks Firefox users from accessing their account information with out any kind of notice. Only information one gets is a false and misleading error message: 404, page not found.

So Citibank decided Firefox browser will not be any longer supported, apparently since 2019 yet I experience it for the first time two weeks ago. Not the basic courtesy of any kind or form of professionalism and announcement or notice. Just a blank white page and the browser tab "404: page not found" unless [Sh]Citibank changes that you will no longer can use Firefox to log into your Citibank account. You might have well noticed that all the search result links you find listed (" Home Depot credit card") result in 404 error pages when using Firefox.

It is this proverbial arrogant "we show you the middle finger" attitude I have had enough with. Be it either constant "enforced" updates or every other year yet another browser that's not supported or another gimmick.

No word about from Home Depot or Citibank about this, despite all the communication channels, no email, text message, automated phone call or USPS letter. But junk, unrequested advertising, that works all the time on all channels.

Asked by Veritas 3 days ago

Answered by Veritas 2 days ago

  • Solved

Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (read more)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Asked by bxcfilm 3 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Autofill stopped working for protonmail

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly co… (read more)

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly could select which account. Now i have to enter the username manually, however the password tab still works for password autofill / selection. This is the only site I am having this issue with.

Asked by joshuachambers 3 days ago

Answered by joshuachambers 3 days ago

  • Solved

how to restore the previous session

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpage… (read more)

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpages I was viewing last time. but this time it seems I made a mistake . I closed the firefox browser in the beginning with many valuable webpage still opened, after I restart the firefox browser, I close the browser by accident without firstly reloading all the restore previous session . Then I have to open firefox brower again, and try to click "settings"-- " history" --" Restore previous session" to try to retrieve all the webpages I was viewing in the first time. but this time no previous session can be loaded. since those webpages I was viewing are important webpage I need to check, May someone tell me how to get those valuable webpage link again? I know I can try to find those webpage link slowly by checking all the history day by day. but honestly speaking, I have 15 around webpages in the firefox brower and some of them are viewed around 20 days or 30 days before . I haven't closed my firefox browser for almost 40 days so it will be very hard for me to search the history webpage to find out them one by one. I am not sure whether there are some tips to try to load the "restore previous session " again for the first firefox browser I closed.

Asked by wenjuan1980 5 days ago

Answered by cor-el 5 days ago

  • Solved

Recover Firefox Notes

Greetings. I have recently refreshed Firefox Nightly, and I'm wondering if the notes I took previously with the Firefox Notes addon can be retrieved anywhere on my comput… (read more)

Greetings. I have recently refreshed Firefox Nightly, and I'm wondering if the notes I took previously with the Firefox Notes addon can be retrieved anywhere on my computer. I still have the Old Firefox Data folder generated by the refresh, if that's any help.

Thank you kindly for your time.

Asked by Andrea 6 days ago

Answered by jscher2000 - Support Volunteer 6 days ago

  • Solved

Facebook Stories outputs differently from what I created

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some… (read more)

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some texts to be cropped. I have Dark Reader extension turned-off since Facebook has it's own dark mode. How to fix this?

I'm on Firefox 104.0.2 Manjaro KDE Plasma 5.25.5.

Asked by Snich 6 days ago

Answered by Snich 2 days ago

  • Solved

Tried Everything, Still no sound on Firefox!

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all ad… (read more)

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all addons, updated Firefox, uninstalled and reinstalled Firefox, etc. Nothing has brought the sound back.

I have sound on my computer and on games and in Google Chrome and Microsoft Edge but not Firefox. Anyone know something that I may be missing? PLEASE HELP! I wish Mozilla had Tech Support! :(

Asked by waandrsn 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

.Jpeg images don't zoom smaller in Firefox (they do in Safari)

Hi All, I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard. Any ideas? Thank you, Russ M.… (read more)

Hi All,

I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard.

Any ideas?

Thank you, Russ M.

Asked by contactruss 1 week ago

Answered by cor-el 1 week ago

  • Solved

very small cursor on Firefox via snap after upgrading to ubuntu 22.04.1 LTS

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank yo… (read more)

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank you

Asked by haimco2022 1 week ago

Answered by haimco2022 1 week ago

  • Solved

Address bar bug after opening Firefox

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for… (read more)

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for Windows 10 (64-bit). I can't find any option to prevent this from happening. whatever is happening there, it's not useful to me.

Asked by laniakea_0 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

GMail log in

After several years using Firefox my log in to GMail ceased to work. The address shown (https://mail.google.com/mail/u/0/?pli=1) when I tried to log in produced no respon… (read more)

After several years using Firefox my log in to GMail ceased to work. The address shown (https://mail.google.com/mail/u/0/?pli=1) when I tried to log in produced no response whatsoever. Other websites loaded normally.

I tried Chrome instead and logged in successfully. I have restarted my computer but the problem remains.

Asked by geoffrey.collinge 1 week ago

Answered by geoffrey.collinge 1 week ago