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Firefox only opens a blank white screen

For the last few days Firefox has been having loading problems. Most of the time (95%) Firefox only opens a white screen. I do not get the Pocket Home Page, if I type … (read more)

For the last few days Firefox has been having loading problems. Most of the time (95%) Firefox only opens a white screen. I do not get the Pocket Home Page, if I type a URL in it simply tries to load it but nothing ever loads. If I try to type in "about:profiles" nothing happens. Occasionally a link will load. Although then if I try navigating else where it doesn't load. Firefox is up to date, that was the first thing I checked. I refreshed Firefox yesterday and that seemed to work, although today it was back to not loading. I uninstalled and reinstalled today. I tried refreshing after installing, setting up a new profile and nothing works. I can navigate the web on Chrome and get e-mail through Outlook just fine. I've scanned my computer with Webroot and found nothing. I can not get anything to load from navigating with navigation bar. I tried typing in "about:support" and it didn't load. I can go to the Help menu and select "more troubleshooting options" and then The Troubleshooting info loads.

Can anybody help me figure this mystery out?

Asked by soren.nicholson 11 months ago

Answered by James 11 months ago

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Take Screenshot with Google Sheets

Firefox recently moved the screenshot feature from the URL bar to the right-click context menu. Question: How do you take a screenshot on pages like Google Sheets, where … (read more)

Firefox recently moved the screenshot feature from the URL bar to the right-click context menu.

Question: How do you take a screenshot on pages like Google Sheets, where there is nowhere to right click to get to the context menu?

Asked by MemoryLeak 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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does not show any restore previous session options

I have followed all the instructions so that when I start Firefox it opens all previous tabs but it doesn´t! It doesn´t even show a Restore option in settings or history… (read more)

I have followed all the instructions so that when I start Firefox it opens all previous tabs but it doesn´t! It doesn´t even show a Restore option in settings or history no matter how I try to find it... it is very annoying! I am using a Mac book air .... why does it not work the same as it downs in Windows OS ?

Asked by annabelthai 1 year ago

Answered by cor-el 1 year ago

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Suchfunktion in der Adressleiste auszuschalten

Hallo Seit einigen Tage versuche ich die Suchfunktion in der Adressleiste auszuschalten. Egal was ich mache, die Suche in der Adressleiste lässt sich nicht deaktivieren. … (read more)

Hallo

Seit einigen Tage versuche ich die Suchfunktion in der Adressleiste auszuschalten.

Egal was ich mache, die Suche in der Adressleiste lässt sich nicht deaktivieren.

Wenn ich einen neuen Tab öffne, dann habe ich da ein Suchfeld. Möchte ich dort etwas eintippen springt, das einfach in die Adressleiste.

keyword.enabled habe ich auf false gestellt.

In den Einstellungen eine eigene Suchleiste.

Inhalte des Firefox-Startbildschirms ist eine eigene Suchleiste eingestellt. Und diese benutze ich zu 90 % und sonst die Suchleiste, aber niemals die Adressleiste.

Was kann ich tun?

Vielen Dank und Gruß Robert robert.jordan@gmx.at

Asked by Robert 1 year ago

Answered by Franz_von_Suppe 1 year ago

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Uncaught TypeError: navigator.clipboard.readText is not a function

Hi, I'm using ASNA Wings AS400 Web app. Ctrl-V shortcut does not work. I observe this error from the controller. I don't have a problem in other browsers. … (read more)

Hi, I'm using ASNA Wings AS400 Web app. Ctrl-V shortcut does not work.

I observe this error from the controller.

I don't have a problem in other browsers.

Asked by Haydar Gürsoy 1 year ago

Answered by Haydar Gürsoy 1 year ago

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"Your browser can't play this video" on YouTube

Hello! Just installed Ubuntu 20.04.4 on my laptop and now find that I'm not able to watch some YouTube videos on Firefox 97. It seems mainly just live streams that I can'… (read more)

Hello! Just installed Ubuntu 20.04.4 on my laptop and now find that I'm not able to watch some YouTube videos on Firefox 97. It seems mainly just live streams that I can't watch. When I go to one it shows "Your browser can't play this video...Learn more" in the video window. Clicking Learn More takes me to a page that doesn't explain what the problem is. Any idea what the fix might be? The same videos play just fine on other devices on my network. Any help would be greatly appreciated.

Asked by kdpryor 11 months ago

Answered by kdpryor 11 months ago

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lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 9 months ago

Last reply by FredMcD 9 months ago

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Version compatible with MAC Lion OS

What is the last Firefox version that works with MAC Lion OS X 10.7.5? I have a study program of that vintage that plugs into firefox and the version on the computer now … (read more)

What is the last Firefox version that works with MAC Lion OS X 10.7.5?

I have a study program of that vintage that plugs into firefox and the version on the computer now is 3.0.10 (from year 2009 and the program does not work with it.

The program is compatible with Lion OS X 10.7.5 but the Firefox version is too old.

The version 3.0.10 on the computer does not work well with most sites or crashes. The intent is not to expect to browse, just be new enough for this program for its dedicated use.

Asked by breckwngs 1 year ago

Answered by James 1 year ago

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I now have "old firefox data" files on my desktop. I appear to have lost all of my data on the browser after an update. How do I restore the files?

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have di… (read more)

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have disappeared in the browser. How do I restore them?

Asked by t.hankinson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Bookmark Padding in New Firefox Versions

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even b… (read more)

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Asked by Steve Goncalves 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Input type month

Hello! I would like to ask why the input type "month" (<input type = "month" name = "m1" id = "m1" />) does not work in Fireofx? I have version 88.0. He tested it w… (read more)

Hello!

I would like to ask why the input type "month" (<input type = "month" name = "m1" id = "m1" />) does not work in Fireofx? I have version 88.0. He tested it with Microsoft Edge and it works. Maybe I should set something up in my Firefox configuration?

Best regards

Asked by patyczek256 1 year ago

Answered by TyDraniu 1 year ago

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End of Life Dates for Firefox Browser

I have been assigned a task to get the end of life dates on each of these versions of Firefox. Can you please point me in the right direction to obtain this information?… (read more)

I have been assigned a task to get the end of life dates on each of these versions of Firefox. Can you please point me in the right direction to obtain this information? Thanks!

Firefox 17.0.10 Firefox 17.0.5 Firefox 24.8.0 Firefox 3.6.13 Firefox 38.0.1 Firefox 38.6.1 Firefox 45.0.1 Firefox 45.2.0 Firefox 52.0.2 Firefox 52.1.0 Firefox 52.1.1 Firefox 52.1.2 Firefox 52.2.0 Firefox 52.2.1 Firefox 52.4.1 Firefox 52.5.1.1 Firefox 52.5.2 Firefox 55.0.3 Firefox 56.0.1 Firefox 57.0.2 Firefox 60.6.1 Firefox 60.6.2 Firefox 68.4.1 Firefox 78.3.0 Firefox 78.3.1 Firefox 78.4.0 Firefox 78.4.1 Firefox 79.4.1

Asked by sp3lm 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Menu Bar Colour

Good morning. My Firefox appears to have updated overnight and now my menu bar is a light grey colour instead of it's original black. I want to reset the menu bar colour … (read more)

Good morning. My Firefox appears to have updated overnight and now my menu bar is a light grey colour instead of it's original black. I want to reset the menu bar colour to black because I now have no contrast between it and my tabs. I have searched the help articles but none of them tells me how to do this. I am directed down the path: settings> extensions and themes> manage your themes.

Unfortunately I can see no way to 'manage' this theme. I would mention that I am a native English speaker but any so called 'discussion' of this issue uses what I call 'geek-speak' which is unintelligible to a non IT professional.

I would be most grateful for someone to explain to me in simple terms (ie keystroke by keystroke) how to re-set my menu bar colour to black, whilst noting that the text for (file, edit,view etc) needs to then be white rather than the pale grey which it has become.

As an after thought, does anyone know which developer it is that thinks it a good idea to mess with my original view settings during an update. It is NOT helpful and, quite frankly, really annoying.

Many thanks in advance to you wizards out there Chris

Asked by Chris 1 year ago

Answered by Chris Ilias 1 year ago

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Cursor goes to address bar instead of Google search bar

How can I correct this? It used to default to the Google search bar, but no longer does & all I have done is update Firefox so something in that update did it? … (read more)

How can I correct this? It used to default to the Google search bar, but no longer does & all I have done is update Firefox so something in that update did it?

Asked by magicmanpa 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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how to allow popups in my browser?

I made a payment online, & when I tried to print a receipt I got a notice that the popup was blocked. How do I unblock that? I wasn't aware that I have a block on thi… (read more)

I made a payment online, & when I tried to print a receipt I got a notice that the popup was blocked. How do I unblock that? I wasn't aware that I have a block on this browser. Thanks for your help!

Asked by pcarson77 1 year ago

Answered by Fredrick 1 year ago