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Theme

I choose a new theme. After a while, I close Firefox. When I start Firefox again, my chosen theme appears briefly, then the default theme replaces it. Why? FYI: it doesn'… (read more)

I choose a new theme. After a while, I close Firefox. When I start Firefox again, my chosen theme appears briefly, then the default theme replaces it. Why? FYI: it doesn't happen with just one theme.

Asked by Iridium.throne 2 months ago

Unable to access two sites - Tech Radar & Android Cenral

When I try to access both sites from the email links & browsers (both FireFox & Chrome), get blank page with a large black Q. Delete history & cache - no chan… (read more)

When I try to access both sites from the email links & browsers (both FireFox & Chrome), get blank page with a large black Q. Delete history & cache - no change. But able to access via my generic Android phone. Did just email one of those sites - via my phone. (Noticed both sites are somehow related when I found a contact email.) Have already tried Apple Community but no help there.

Is there anything I could be trying via FireFox. Have the most current update for my older MAC - El Capitan OS 10.11.6 - have tons of memory. Thanks for your help! Tried screen shots - think only the bottom of the Q comes up but you get the idea.

Asked by CharlotteSterling 1 week ago

why this site load slow only in Firefox but not in others

I am a web developer and working on speed optimization for a food blog site" Menudale" and I have done all checks for speed of loading but it only shows a slow speed load… (read more)

I am a web developer and working on speed optimization for a food blog site" Menudale" and I have done all checks for speed of loading but it only shows a slow speed loading in Firefox however I have optimized all its food recipes photos and videos including all food content in it but not found mistake.

Asked by David atlass 1 week ago

unable to access new version for uptime robot

Hello, We would like to report on unable to access for the new version. Email : it.services@bestinet.com.my Above email is given that we can only access for the… (read more)

Hello,

We would like to report on unable to access for the new version.

Email : it.services@bestinet.com.my

Above email is given that we can only access for the old version but unable access to new version.

Is the issues relate with the cookies or enhanced tracking protection?

Kindly advise regarding this matter.

Your assistance to remediate this matter is highly regarded and appreciated.

Thank You

Asked by izzati.razali 1 week ago

2FA Sometimes Only Accepts Hardware Key for Biometrics Instead of Touch ID

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in bio… (read more)

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in biometrics is inconsistent.

For reference, I am using Mac OS Sonoma 14.4.1 with an ARM processor.

Asked by Sarah 2 months ago

Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (read more)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Asked by bbcgrrrl 3 months ago

Last reply by zeroknight 3 months ago

little window in right lower corner

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manua… (read more)

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

Asked by weary 2 months ago

Last reply by zeroknight 2 months ago

Only a few of the articles I've saved to Pocket are showing up on Firefox

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in… (read more)

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in the browser, I only see 8 articles. But when I open Pocket on my iPhone and iPad, the list of articles I've saved is much more longer (an estimate would be between 50 and 75 articles saved to Pocket). I haven't found any articles in Mozilla support to help me solve this. Thanks

Asked by schwann240 2 months ago

Need to delete account but email no longer exists

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using.… (read more)

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using. However, firefox wants to send a confirmation email to the one that no longer exists for me to change the email on the account. How do I proceed?

Asked by drklug 1 month ago

video codec may be failing on newer format?

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-a… (read more)

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-accounts-impersonating/15039963/


Message is: Media could not be loaded, either because server or network failed or because format is not supported.

IMO not a network issue......

Thanks John Hutchins

Asked by John P Hutchins 1 week ago

Last reply by TyDraniu 1 week ago

error msg: The page isn’t redirecting properly

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge. "The page isn’t redirecting properly" Also on NBCwashingt… (read more)

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge.

"The page isn’t redirecting properly"

Also on NBCwashington.com/weather the video doesn't play on Firefox but does on Microsoft Edge. I contacted NBC Washington local station and they can find no problem on their web page.

Asked by karenchang27 1 week ago

Last reply by cor-el 1 week ago

Amazon Secure Connection Failed

I can't connect to Amazon.com. I keep getting the following error message: Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF… (read more)

I can't connect to Amazon.com. I keep getting the following error message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

I think this is a problem with Firefox. Any suggestions or should I switch to a new web browser?

I appreciate any suggestions.

Asked by Mark Modak-Truran 1 week ago

Last reply by cor-el 1 week ago

Who switched my search from google to YAHOO.com

Return my search to Google Chrome https://search.yahoo.com/yhs/search?hspart=ata&hsimp=yhs-002&type=type9044149-aal-139990-139991&param1=139990&param2=13… (read more)

Asked by James Laliberte 1 week ago

Editing a local PDF on Windows, save opens a file explorer dialog instead of just saving the original

When editing a local PDF on Windows, the save button and Ctrl+S both open the Windows file explorer save dialog instead of just saving over the original file. The Windows… (read more)

When editing a local PDF on Windows, the save button and Ctrl+S both open the Windows file explorer save dialog instead of just saving over the original file. The Windows file explorer save dialog would be an acceptable extra step, except that the location sometimes defaults to the last place you saved a PDF. So if you opened a new PDF in a new directory and want to save over the original, you have to navigate to the new PDF's directory from the last directory (which can be a hassle if the new directory is many folders deep).

So occasionally when I'm paying a hair less attention I save edits to a PDF in a random folder and my original PDF stays un-edited and I have to hunt down the edited PDF in said random folder and move it to its correct spot manually, which is annoying.

Solutions I'm looking for to smooth out the confusion:

A) Ctrl+S or whatever just overwrites the original file with no dialog. (and down the line, a save-as button mayhaps)

B) Always have the Windows file explorer save dialog open at the PDF's directory location.

The PDF editing is already fantastic, this would make it functionally perfect (for me)!

Asked by thelordofpie 1 week ago

Browse in Offline Mode

I know I can set Firefox to offline mode by pressing Alt on my keyboard and choosing "Work Offline" from the file menu. However, the browser doesn't actually seem to show… (read more)

I know I can set Firefox to offline mode by pressing Alt on my keyboard and choosing "Work Offline" from the file menu. However, the browser doesn't actually seem to show me cached versions of sites after I do this. Instead, every site — even sites I visited literal moments before switching to Offline mode — shows me the same "Firefox is currently in offline mode and can’t browse the Web" message, and invites me to "Try Again" to go online. But I don't want to go online. I want to see the version of the site that, I hope, at least if Firefox behaves as I'd expect it to be have, is already saved in my computer's cache. How can I achieve this?

Asked by mykyta.p 1 week ago