Firefox Support Forum

When I click shift and right click always a context menu comes up and I would like to deactivate that. Concrete: I would like to draw arrows on a chessboard (lichess.org) with shift and rightclick, but then always a context menu comes up and distracts. This is very annoying and I would like to change that - though what I found so far wasn't that helpful for me.

Thank you very much in advance

See attached picture. Am I right to assume the (Q) next "Inspect Element" is a shortcut key? If yes, how does this work? pressing the Q-key on my keyboard does nothing. Please clarify.

(Mozilla FireFox 87.0 on Fedora 33)

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfully many times the software. The testing of the cardreader and Eid were ok. Still it is impossible to connect. I never had problems in the past to connect, why now ? what has changed ? It is rather urgent, because of the ultime deadline (yet passed!!). Can anyons help me ? Thanks.

Greetings,

Today, I went to access my Bookmarks, & found them "Empty", other wise "Missing"!

I found the "How to recover missing Bookmarks" topics, & that did bring back,what I consider to be My "Permanent Books", bu the section called "Other Bookmarks" will not come back, no matter how many times I go through the "Restore Bookmarks".

I Absolutely need that section to be restored, for I had many files in that section that I updated daily, that I planned to move to the "Bookmarks Section".

How can I get get this section restored?

when i try to watch a live stream on youtube/twitch, i get the errors YouTube - your browser cannot play this video twitch - This video is either unavailable or not supported in this browser. (Error #4000)

im using ubuntu, and that old google test failed. any help on fixing?

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

I am using mozila firefox in my lenovo laptop. everything is working fine on mozilla firefox but it shows layout issue, home image stretching a lot on a website for which I am working for my client. here the website <a href="https://bestsportsmask.com/">https://bestsportsmask.com</a>

Hello, I tried to save a HTML file today for a video on Youtube and when I open the file, there is nothing beside the YT logo, nothing else comes up I have not found a solution on the internet either tbh. I will share the screenshot below.

Also the file type is : Firefox HTML Document (.htm)

I'd appreciate your help. Thanks.

Hello to all.

By mistake I have cleared the browsing history, cache and cookies. I would like to recover the old precedents for "browsing history" because it is now completely empty and stores the list of visited sites.

Yesterday this issue arose where when I would run Firefox it would open then close within a second. I've tried reinstalling and the same issue arose. I can't seen to start it in safe mode or change profiles. Is there any advice for this?

Hello,

When I go full screen mode on firefox (version: 87.0 64 bit) and mac (version: Big Sur 11.2.3) both the top and bottom apple tool bars go away (which I want to happen) but the firefox search bar and bookmarks are still there on top.

When I go FS on my windows computer, the full web page displays and then when I hover op top the firefox search bar pops down until I hover off it, this is what I want to happen on my mac!

See attachment of firefox search bar staying while in FS mode and please help! Thank you for your time.

-Kyle

Hello,

I have a problem with login on a few selected sites. On some sites I cannot login at all, on other sites I can log in, but as soon as I don't interact with the website for a few seconds the login is lost and the next click on any link shows me a "not logged in"-state.

For example on my companies Outlook Web Access site, when I enter my account info and click on "Sign In", it briefly shows a loading screen and then takes me back to the login site. On another webiste I can log in and use the website without problems, but not clicking anything for more than ~5 seconds leads to the login being lost. The strange thing is: in incognito mode everything works fine on both sites!?

Firefox is 87.0, I have already deleted all cookies and stored data.

hi, whoever reads this. I've noticed a problem recently in some websites where certain elements (e.g. logos and icons) completely disappear and get replaced by strings of text, which I'm assuming is the code that is used to create them. Usually, it's just one icon, typically a search or menu icon, but there have been more drastic cases, such as the screenshot of the Encyclopaedia Britannica website that I attached. Notice that many buttons, while still functional, are covered with strange text. One thing I'm suspecting is that I intentionally or inadvertently disabled an element (or something of that sort, sorry for my ignorance in the specificities) ages ago that was supposed to make these work, but I don't remember what I disabled, if I ever did. But other than that, I have no clue what causes this. In Tor, where I don't have an account and never interfered with the setup or settings, everything seems to work just fine; the buttons are right there. Hope someone can be of help.

How can we clear / delete our data from Firefox installed on a device we don't use any more remotely. Just by removing the device from Firefox account will not clear the login and password information from the browser in the old device.

Hi! I am running a wordpress cms based website please help me in fixing design of this as its not user friendly for mozilla users.

I have an urgent problem. I am about to loose access to my existing primary and secondary emails, as i have been forced to try to change to a new email provider. I set up with Gmail and it was working fine until I updated windows on the 20th. Now I cannot log in I get the following error massage:

Corrupted Content Error The site at https://mail.google.com/mail/u/0/?pli=1 has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected. Please contact the website owners to inform them of this problem.

I have searched online and deleted my google cookies and cleared my cache without effect. I am getting desperate to get this fixed. My new ISP does not provide email addresses but I need two of them one for myself and one for my mother. I have been told that my existing emails my be deleted as early as 30th March 2021. I have been trying to get these new emails in place for nearly three months and I feel like this is the last straw.

I know I am using an old version of Firefox, but I need to keep my old style extensions as I use them to help me with my visual disability.

Yours Desperately, Kaelkitty