how do I talk to a human being at mozilla
I am typing this on Microsoft Edge browser. I am getting angrier and angrier. I allowed Firefox to "update" my browser. The result is that my browser will no longer con… (read more)
I am typing this on Microsoft Edge browser.
I am getting angrier and angrier. I allowed Firefox to "update" my browser. The result is that my browser will no longer connect to the internet. Edge, Internet Explorer, and Chrome can all connect to the internet. Firefox cannot.
I have rebooted my computer. I have looked through the HELP stuff. There is ZERO way to connect to a HUMAN BEING and I am PISSED. I have work to do. There are other browsers that obviously work, but Firefox has all of my bookmarks, with logon credentials.
I do NOT want to migrate to another browser but it is looking like my only choice. If I have to do that I will uninstall Firefox and spread the word.
I am sorry to sound like a dick but you have really screwed me over.
FIX THIS
Firefox
Everytime I open Firefox, none of my bookmarks, passwords, or history are saved. How do I change this?
I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails,… (read more)
I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails, etc., but every time I close the browser and try to open it again, nothing is saved. I've tried several times and I am at a loss. Yes, I have created a Firefox account, and even this won't leave me logged in if I close the browser. I have to start over every time. Any advice?
[Mac OS Mojave] Firefox crashes suddenly every time i use the keyboard
Firefox crashes suddenly every time i use the keyboard to copy, paste, close a tab, ecc. Removed software + related data, reinstalled from scratch, but same! Tested also… (read more)
Firefox crashes suddenly every time i use the keyboard to copy, paste, close a tab, ecc. Removed software + related data, reinstalled from scratch, but same! Tested also in safe mode, but same. Please, anybody have faced/solved a similar issue?
Firefox crashes
firefox crashes all the time ,especially facebook,i thought it was my video card ,so i went out and bought a new video card,it still crashes,i have uninstalled firefox an… (read more)
firefox crashes all the time ,especially facebook,i thought it was my video card ,so i went out and bought a new video card,it still crashes,i have uninstalled firefox and reinstalled firefox ,i have disabled all addons ,i have disabled hardware acceleration,i have no problems with any other browser but firefox,here are a list of my Submitted Crash Reports
Report ID Date Submitted bp-16b09feb-b3ff-491d-a4df-589610191101 10/31/2019 8:42 PM bp-05d3f1d6-6544-42b6-8a93-4b7d90191101 10/31/2019 8:42 PM bp-3d49258d-8329-43bc-b12b-ec6060191101 10/31/2019 8:42 PM bp-a9bb5b83-0156-4889-8ade-5654a0191101 10/31/2019 8:42 PM bp-8d65c347-e7da-428c-a0a1-cc73a0191101 10/31/2019 8:42 PM bp-e997aad8-83fb-463b-95c2-5d09f0191101 10/31/2019 8:42 PM bp-9dea9c85-c7af-4768-9f07-7d73c0191101 10/31/2019 8:42 PM bp-4defdd9c-4769-4095-88cc-9dd480191101 10/31/2019 8:42 PM bp-68a02a5e-a616-4078-a809-38c1b0191101 10/31/2019 8:42 PM bp-38ce48a5-163f-498b-9e1f-9ffe10191101 10/31/2019 8:42 PM bp-1adbe766-36f5-4ae4-b136-52caf0191101 10/31/2019 8:42 PM bp-b612586e-5401-4df6-a224-ed9680191101 10/31/2019 8:42 PM bp-0ddc7b93-38a3-4eb1-ad63-2b3cd0191101 10/31/2019 8:42 PM bp-cb27a289-b363-4332-9990-3b2d70191101 10/31/2019 8:42 PM bp-700f5711-8fa4-48bf-bb16-9ded00191101 10/31/2019 8:42 PM bp-2f24687f-30f8-4030-a5a4-840ca0191101 10/31/2019 8:42 PM bp-61276529-8670-4204-a560-deffa0191101 10/31/2019 8:42 PM bp-721dc18c-d7e9-4aba-bc59-27afb0191101 10/31/2019 8:42 PM bp-32bfe253-09aa-4429-ad20-74bfb0191101 10/31/2019 8:42 PM bp-6c1f3094-a02f-4367-92df-bf2e70191101 10/31/2019 8:42 PM bp-4af7a733-6dbf-4169-ae1d-798cf0191101 10/31/2019 8:42 PM bp-52d07d13-1be0-47a0-a55b-6a9450191101 10/31/2019 8:42 PM bp-6308e35e-ab2e-4d33-adc0-953480191101 10/31/2019 8:42 PM bp-ae7ff966-bec2-48ce-82ed-f41740191101 10/31/2019 8:42 PM bp-8674aa59-6cb7-4ba3-a875-37d420191101 10/31/2019 8:42 PM bp-748820ce-efd8-4248-9381-8d0dc0191101 10/31/2019 8:42 PM bp-bddee557-64ef-43aa-80cf-067860191101 10/31/2019 8:42 PM bp-f087b130-bf32-4ac6-9b84-b18ee0191101 10/31/2019 8:42 PM bp-115461f8-bfa5-4acf-86af-e46220191101 10/31/2019 8:42 PM bp-96539755-a955-47f7-843d-e1e270191101 10/31/2019 8:42 PM bp-7c01cedd-8a78-4199-91d1-f2e160191101 10/31/2019 8:42 PM bp-0d7b38ed-ac3a-4823-a207-771360191101 10/31/2019 8:42 PM bp-91c7fce1-12e9-4e9d-810c-136920191101 10/31/2019 8:42 PM bp-0eeb5a35-3fd7-4836-8e4f-2066b0191101 10/31/2019 8:42 PM bp-083c2749-38b9-4962-8bdc-c8ee30191101 10/31/2019 8:42 PM bp-f807eb85-ebe7-4d7f-9394-afc2d0191101 10/31/2019 8:42 PM bp-b6898d39-78c7-4508-8be7-1bc840191101 10/31/2019 8:42 PM bp-17db0d06-6748-451d-911c-6eaab0191101 10/31/2019 8:42 PM bp-663087ab-ceaa-4d24-85e8-949150191101 10/31/2019 8:42 PM bp-3b21bd64-701b-4527-8656-1307c0191101 10/31/2019 8:42 PM bp-1a4a042f-4748-45a0-8c89-e65ae0191101 10/31/2019 8:42 PM bp-9333a76b-b030-4e2d-9cfe-d7c510191101 10/31/2019 8:42 PM bp-307473ec-c3e5-4589-b03a-6ac330191101 10/31/2019 8:42 PM bp-fcb26957-4e74-4f0b-82bd-cb1560191101 10/31/2019 8:42 PM bp-803163b1-3c52-4e4e-b167-e27860191101 10/31/2019 8:42 PM bp-45006af9-b3b3-4614-a89a-d7fb50191101 10/31/2019 8:42 PM bp-26a68211-9a29-45f7-bbae-112d10191101 10/31/2019 8:42 PM bp-c4802a8d-6106-4bd5-b78f-177960191101 10/31/2019 8:42 PM bp-5ff6f14c-3d2c-4394-852b-bcf9a0191101 10/31/2019 8:29 PM bp-5841110f-b418-4ad0-b40b-2f8830191030 10/30/2019 6:30 PM bp-0c306469-f273-40f6-bedc-947110191020 10/20/2019 1:03 PM bp-e92d23f7-484d-4924-bdb8-2e2f70191101 11/1/2019 12:02 PM
Why did my keyboard shortcut stop working with the latest version of Firefox?
Hello and thanks in advance for your help! For many years, the content management system that I have been using has worked just fine with previous versions of Firefox. T… (read more)
Hello and thanks in advance for your help!
For many years, the content management system that I have been using has worked just fine with previous versions of Firefox. To access the backend area for a client of mine to edit their own website I built for them, they would go to their website and hit Control-Y on any page of their website. This would bring up the login prompt window so they could login and start live editing their site. Now, when I hit Control-Y, nothing happens.
I saw a previous post that mentioned adjusting (allowing) keyboard shortcuts in the settings area. I did this but unfortunately, this didn't solve my issue.
Can someone tell me why this no longer works with Firefox and what the possible fix / workaround might be?
Thank you so much!!
Latest update removed logins, bookmarks. "old firefox" not present
As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (read more)
As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.
network.http.spdy.enabled always reset to false
Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different s… (read more)
Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different solutions described on mozilla website ... tried to solve by reinstalling completely firefox software ... tried to solve by deleting completely the Mozilla User Roaming profile ... C:\Users\XXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ... ... but nothing change/fix ... network.http.spdy.enabled is always to false and network.http.spdy.enabled.http2 is always to true with the consequence that google, cloudflare, ... websites are no longer working with http/2. Is that a known issue ? Thank You in advance for your help Best Regards, Vincent
certain websites are slowing down and get stuck at TLS handshake fonts.googleapis. i refreshed cleared cookies and data and still hangs on that handshake.
Youtube and other sites load very slow. Hangs on TLS Handshake fonts.googleapis. cant login in to google account. I get the message, "something went wrong". Tried all … (read more)
Youtube and other sites load very slow. Hangs on TLS Handshake fonts.googleapis. cant login in to google account. I get the message, "something went wrong". Tried all of the things suggested in the troubleshooting section to no avail. I don't have this problem with chrome or edge. I HATE both of those browsers and hope that this is a temporary issue with Firefox. Running win10 x64 with latest Firefox update. Is there anything that can fix this?
Thanks
upgrade broke my firefox no preferences
everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search… (read more)
everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search like google This is very frustrating To make it worse none of my firefox accounts work, nor my mozilla It usually takes a day or two for this to resolve itself but this time I have no preference setting ability and none of my user or Firefox passwords work This is very disturbing I can no longer use firefox like I am used to doing I do not want to default to Yahoo for search, I want to use Google. PLEASE FIX THIS and don't send me any more broken updates
Viable solution to "a script has become unresponsive"?
I would love to ditch chrome. But, if I use firefox, after some period of time my entire desktop will freeze and I end up powering off my computer to recover and losing w… (read more)
I would love to ditch chrome. But, if I use firefox, after some period of time my entire desktop will freeze and I end up powering off my computer to recover and losing work as a result. In fact all web developers I have worked with avoid firefox for this reason.
I have had this same experience everywhere that I have run firefox. Thousands of different web sites on multiple different computers, multiple different operating system and as far back as I can remember, at least a decade, possibly since firefox has existed.
Someone must be able to use firefox without this happening. How do you do it? Yes, I've tried the various suggestions mentioned over and over for years and years.
"a web page is slowing down your browser" why?
I have noticed the the yellow message "a web page is slowing down your browser" What triggers this message in FF.
Firefox was completely wiped off my system with no warning & unable to successfully re-install with history and preferences, now what?
I was browsing win Firefox when suddenly Firefox was wiped off my Windows PC. Now, in uploading new version my history and preferences cannot be restored. They are not i… (read more)
I was browsing win Firefox when suddenly Firefox was wiped off my Windows PC. Now, in uploading new version my history and preferences cannot be restored. They are not in an Old Firefox folder. I am furious. What caused this? What to I do?
Firefox update to version 65.0.1 (from last night) erased my browser history
I updated Firefox last night right before bed, to version 65.0.1. I did not go to any websites after that. This morning, none of my browser history from before today, 2/1… (read more)
I updated Firefox last night right before bed, to version 65.0.1. I did not go to any websites after that. This morning, none of my browser history from before today, 2/14, exists any longer. I first noticed this when typing in a website I check daily, but I didn't have any autocomplete suggestions (normally I just type the first 2 letters and get a suggestion of the full site and I am able to just hit enter to go there). Just now, I checked my history folder to find a site I have not visited in the last few months, but with no history before yesterday, I am not sure how to proceed. I believe my bookmarks are intact (I do not typically use bookmarks, but there are a handful present, and I did not create them today, so I believe they are from before last night's update).
I do use an add-on to record my open tabs, and it someone does go back longer than this, so maybe I can find some of the sites I used to have. However, I could really use the history feature, I have some stuff last summer I would like consult ASAP. I can verify that I have not manually erased my history, at least not going back before something I viewed within a given hour (I don't go back and erase things from say, yesterday, last week, last month, last year, etc). Any thoughts?
History doesn't appear after downgrading Firefox
For a really long time I've been using an older version of Firefox (47.0b9, to be precise) because I didn't like the following updates. A week ago I noticed some problems… (read more)
For a really long time I've been using an older version of Firefox (47.0b9, to be precise) because I didn't like the following updates. A week ago I noticed some problems with one website I was using and so thought that maybe it's because I was using outdated browser or something like that. To check this out I updated Firefox to newest (in that moment) version of it, but it wasn't the case, and because I didn't like the changes made to interface and other things I immediately downgraded it back to the version I was using earlier. But then I realized that all my browser history was gone.
I spent last week trying to undo or repair it, and so I found out that my browser history was still there, untouched, but for some reason older Firefox could not "see" it. After updating again to the newest version browser history was back and it showed again.
I tried many things, like System Restore or Firefox Sync, to somehow get the history back in the older version, but it just didn't work.
The thing is, while the history doesn't appear in version 47.0b9, the last session - tabs that I had opened - still showed, and when clicking on "History" button, before going into History window, there was a list of recently visited websites, and the last sites I visited before that whole situation were truly there, so I presume it has to have access to files that contain my browser history.
I am aware that there are supposedly some safety risks that come with using older version of Firefox, but I didn't experience any problems during my long usage of it so I don't see an issue.
I really need my browser history to work again in older version of Firefox, and not only because I don't like how newest version looks, but because of how search bar was changed (that is most crucial to me when it comes to this topic) and the fact that after upgrading the browser it started to work slower than before for some reason, which is quite jarring. Some other applications also started working slower, but it isn't as important as the browser.
I also tried slightly newer version of Firefox, but it seems that anything below 55 doesn't work. I think I've read somewhere that in version 55 any downgrade below started to not be supported anymore.
I'm sure there were some changes made to files that contain browser history and things related to it over the course of time. I think that "places.sqlite" file was actually five times bigger after updating to newest version, but I don't know why is that, I'm not really knowledgeable in that field.
But I wonder if there is anything I can do to make it work again in older version, specifically 47.0b9.
Thank you in advance for any help.
Firefox can not restore previous session
Every startup I get the message Firefox cannot restore previous session. 1. I do not want to restore previous session. I have set up to start with my homepage(s) 2. Even … (read more)
Every startup I get the message Firefox cannot restore previous session. 1. I do not want to restore previous session. I have set up to start with my homepage(s) 2. Even when I reduce my homepage to just the login of Gmail I get this message. After pressing 'restore session' the site opens fluently.
Reinstalled windows 7, after firefox installing can't syncing, it is workning but nothing tranferring, i lost everything passwords, bookmarks... i trusted frfox
Reinstalled windows 7, after firefox installing can't syncing, it is working but nothing transferring, i lost everything passwords, bookmarks... i trusted firefox, now ne… (read more)
Reinstalled windows 7, after firefox installing can't syncing, it is working but nothing transferring, i lost everything passwords, bookmarks... i trusted firefox, now need to change it
Somehow I have been logged out of Firefox sync, and have lost all my saved passwords! I can not remeber my password, and it wants to delete all my bookmarks!
I need to get back my save logins! And it says to reset my password I will lose everything!! How can this happen? I can not find anywhere were I can contact anyone! HELP!… (read more)
I need to get back my save logins! And it says to reset my password I will lose everything!! How can this happen? I can not find anywhere were I can contact anyone! HELP!!
Not able to download cookies in firefox
Hi We use cookies in firefox
off late we are not able to download them .please guide
channel 4 blank (black) screen
Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram. I have had problems with streaming Channel 4 TV UK for many years. I could only get it to w… (read more)
Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.
I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)
Channel 4 say they Do Not support Linux ?
I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !
Please could anyone advice me what I can do, or what I have done wrong.
Regards, Richard.