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Open pages thumbnails on mobile app not working correctly.

On the Firefox mobile app, when I look at the screen with open page thumbnails, they are blank. And when I tap one of them, I only get a blank page. iPhone SE 2nd gen., i… (read more)

On the Firefox mobile app, when I look at the screen with open page thumbnails, they are blank. And when I tap one of them, I only get a blank page. iPhone SE 2nd gen., iOS 16.3.1

Asked by jchaley 5 days ago

Drag files from download list stopped working

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.… (read more)

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Asked by Pedro 1 week ago

Last reply by Pedro 6 days ago

Firefox bookmarks lost

had to reinstall Firefox because of swcurity breach...looks like old app was put in folder...but I lost all my bookmarks inthe new install...how do I transfer bookmarks f… (read more)

had to reinstall Firefox because of swcurity breach...looks like old app was put in folder...but I lost all my bookmarks inthe new install...how do I transfer bookmarks fromfolder to new app

Asked by tbotten1313 4 hours ago

Cannot enter URL in address bar

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1 Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no exte… (read more)

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

Asked by PassoGiau 5 days ago

Last reply by PassoGiau 1 day ago

pull requests on shavar-prod-lists not being merged

Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services… (read more)

Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services/shavar-prod-lists/pulls.

At LinkedIn we are building a new page lnkd.in/interstitial that is breaking in firefox strict mode. To get this fixed we got the disconnect's list updated but their pull request is not being merged in shavar-prod-lists repo.

Please suggest if we need to do any next steps.

Asked by hitsh.sha 2 days ago

barra spaziatrice non funziona

malfunzionamento della tastriera apple su ios 13.2 tasto spazio non funziona come spazio ma come invio, chiesto piu volte ma voi non rispondete dovro rinunciare ?? … (read more)

malfunzionamento della tastriera apple su ios 13.2 tasto spazio non funziona come spazio ma come invio, chiesto piu volte ma voi non rispondete dovro rinunciare ??

Asked by Lino 1 day ago

Firefox started to freezes/hangs after each 30-60sec and occasionally panics on my macOS after Ventura 13.0 to 13.2.1 update

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started… (read more)

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started random hangs/freezes after each 30-60sec. And it takes ~5-10sec. I started to get random panics 2-3 per day.

I did not changed anything in the settings. This also happens in Private Window mode. I usually restart the computer everyday. (Eventually a new Firefox instance each new day, before Ventura 13.0 and still do after upgrade)

I have read the followings:

But didn't help me. I have everything (tabs, favs, extensions, works, etc.) so that I do NOT want to reset/refresh ANYthing. I'd prefer to fix the root cause and understand the issue why it keeps occur.

I either change my main Firefox browser (after 8+ years) or look for a solution to fix the root cause without doing any refresh or reset (or something that cause data lost).

Is this a known issue?

Could you please help me on this? Thanks!

My Environment:

  • Firefox 110.0
  • macOS 13.2.1

Also, in the Troubleshooting Information section below, browser somehow couldn't collect to data and showed a "manual way documentation" button. I clicked it and it redirected me a doc. When I back to previous page, I lost the data I've just written here. So had to rewrite everything... Can you please fix this?

Asked by Furkan 1 month ago

Last reply by Furkan 1 day ago

Cannot access GitHub within VPN

Hey team! After my organization restricted GitHub access to a specific IP ranges (from inside company VPN) I cannot access GitHub Organization repositories through Firefo… (read more)

Hey team! After my organization restricted GitHub access to a specific IP ranges (from inside company VPN) I cannot access GitHub Organization repositories through Firefox Developer Edition, though VPN works and I am signed in. I can see the following error: `Access forbidden from this IP address` together with incorrect IP address displayed.

Also worth mentioning that through Google Chrome I can access my company GitHub pages perfectly.

Can you please help?

Asked by caesarandroidru 1 day ago

SIte-level Zoom stopped working in Firefox 111

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal … (read more)

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal of some previous issues with Firefox zoom levels, I tried changing the `browser.display.os-zoom-behavior` setting in `about:config` from `1` to `0`, but this has no effect. Is there some way to restore per-site zoom level retention? That was a really nice feature that I relied on quite a bit.

Asked by toby15 4 days ago

Last reply by toby15 4 days ago

Sounds with homepod mini does not work

Yesterday I updated my mac mini OS to 13.3. From that time, when I use my home pod mini (airplay), firefox does not work on the sound. I tried youtube and twitch, but ne… (read more)

Yesterday I updated my mac mini OS to 13.3. From that time, when I use my home pod mini (airplay), firefox does not work on the sound.

I tried youtube and twitch, but neither sounds nothing when I turned it on with home pod mini.

I think it is a problem with firefox with up-to-date version macOS. It's because other browsers make sounds well such as Safari.

Asked by braveconomics 1 day ago

Firefox tabs suddenly keep crashing on MacOs

I tried using troubleshoot mode and the crashes happened on there too. I uninstalled and reinstalled firefox, created a new account, removed and added my extensions back … (read more)

I tried using troubleshoot mode and the crashes happened on there too. I uninstalled and reinstalled firefox, created a new account, removed and added my extensions back on, restarted my computer, and yet the issue keeps persisting. The browser doesn't prompt me to send in a crash report when this happens either, it's only the tabs not the browser itself that repeatedly crashes.

Asked by Chlo 3 days ago

Is it possible to add more than one site (an array of sites) to the Cookies and Site Data Exceptions? If yes, how?

Looking for a way to add about 50 sites to the list of exceptions Firefox->Preferences->Privacy & Security->Cookies and Site data [article on managing cookie… (read more)

Looking for a way to add about 50 sites to the list of exceptions Firefox->Preferences->Privacy & Security->Cookies and Site data [article on managing cookies and site data doesn't suggest it is possible.] Any help is much appreciated:)

Asked by chandangupta7 3 days ago

Problems with google meet & mic from Bluetooth headphones (MacOS)

Hi all! Not sure why but since some weeks ago I cannot use firefox for google meet calls with my Bluetooth headphones. Everything else works fine but the mic just starts … (read more)

Hi all! Not sure why but since some weeks ago I cannot use firefox for google meet calls with my Bluetooth headphones. Everything else works fine but the mic just starts to sound weird and people cannot understand me.

I've tried with chrome and safari and the calls seem to work with no issue, it's just with FF.

Anyone else has experienced this? It's pretty uncomfortable to have to open an alternative browser just for calls when I'm using FF as my default for everything.


Firefox 111.0.1 (64-bit)

Headphones Sennheiser Momentum 4

MacOS 13.2.1 (22D68)

Asked by Alex 6 days ago

Tabs keep turning into a blank page with a loading wheel

Hi! For the last ~3 days I've been having a problem that is getting increasingly frequent where tabs will, sometimes even after having previously been loaded and sometime… (read more)

Hi! For the last ~3 days I've been having a problem that is getting increasingly frequent where tabs will, sometimes even after having previously been loaded and sometimes brand new tabs, turn blank and feature only a small loading animation at the centre of the page.

Reopening the url in another tab doesn't work, but the sites will work on Chrome and it's not limited to any one website, it's happened with youtube, google, reddit, fb, random blogs etc. Sometimes it will even happen in the middle of using a website.

I haven't added any new extensions since before the troubles started, and I tried disabling them all to no avail. I'm not really sure what's going on, though I am to assume that the pages are somehow hanging but I checked the processes page and it didn't seem to be an issue?

Any help would be greatly appreciated. I'd rather not have to move back to chrome.

Asked by Steffi 21 hours ago

Disable AudioPlayingIcon on Tabs

Hi, I am part of IHG development team and we use latest Firefox ESR versions. w recently started using Softphone with in firefox and we are running in to issues when ou… (read more)

Hi, I am part of IHG development team and we use latest Firefox ESR versions.

w recently started using Softphone with in firefox and we are running in to issues when out Call center agents try to switch between tabs they are accidentally clicking on Mute speaker button on TAB.

Can you please help in providing a solution on how we can remove this ICON from this TABS which are playing some audio.

NOTE: We maintain our CUSTOM firefox profiles.

Asked by dilip.jidigam1 6 days ago