Firefox Community Forum

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.

I've recently learned that Firefox is pivoting to use more GenAI in its browser, and not to beat a dead horse, but I think I'm speaking with a large amount of the users of this browser when we beg for this not to become a thing. I specifically switched from Google in order to dodge their AI systems, and it feels like a slap in the face for Firefox to do the exact same thing. Now only is AI terrible for the already deteriorating environment and water, but it also shares misinformation, has encouraged people to end their own lives, steals art from people who put hours into their craft, and is frequently used for deepfakes, non-consensual imagery of people doing various sexual acts, CP, propaganda, and more.

I really thought that Firefox was one of the good ones. I'm immensely disappointed in the fact that they would choose to do this, and if this GenAI thing actually goes through, I for one will no longer be supporting Mozilla, Firefox, or any of their content for the foreseeable future, until they remove these harmful features.

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and then being using Firefox using the built in Retina display. This only impacts Firefox and renders Firefox completely useless until I quite Firefox and reopen it. It impacts all open Firefox windows. The attached screenshot explains it better.

Firefox 146.0 (aarch64) MacBook Pro 16-inch, 2023 macOS 15.5 (24F74)

Any ideas?

I don't want to see more AI features on this browser. I don't care for its harmful effects on the environment and I use Firefox to escape the bullshit of Google Chrome and other web browsers. I'm probably going to switch completely if more AI features are added.

Hello, I've recently had to send my mac for full refurb. They wiped everything and I had to reinstall all applications. But after I installed and singed in to my Firefox, I could not find my bookmarks. I have searched online and followed several steps but still can't find the bookmarks. Please, can you help me recover them?

When I try and connect to a site with firefox I get a message saying "Check that Firefox hass permission to access the web (you might be connected but behind a firewall) How can I get check to see if I am behind the firewall and if so how can I get out to connect to that specific site.

Hello. This is very strange and just started happening today, December 16, 2025. In Firefox, the Outlook web version, using my company email, when I reply to an email in my inbox two drafts are created. This doesn't happen when I do the same action (reply to an email) using either Chrome or Safari. To be clear, I love Firefox and have been using it for many years. I STRONGLY favor it over the other two. Help! This is just annoying. My draft folder is full of useless drafts. David

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching browsers. AI is not only bad for the environment, it does not even do the features you want it to do correctly. Please remove AI from firefox, i have been using this browser for years and would hate to leave because you refuse to remove AI features nobody asked for.

I use a 2020-21 MacBook Pro. I ALSO use four different browsers for different types of things. Recently, ONLY IN FF have I been getting this little annoyance in the upper left-hand corner of the window when I open a new window. In don't get it anywhere else and cannot understand what a 'Cntrl-Click (Mac)' (right-click on that other platform) tells me about it. I WAS able to eliminate a SIMILAR nuisance about some sort of groups. The icon was a little box split into four sections. With both, the screen gets a white haze over it until clicking on the little box. . I have included a screen shot of the box in question. . Thanks in advance... .