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  • Archived

Trying to re-enable Kaltura 3rd party cookie to play back my videos for the classes I teach at college.

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please upd… (read more)

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." I have tried so many things and nothing is working. I've had this happen before sometimes at the beginning of a semester; but I have been able to restore it in the past. Now, nothing I do works. Please help. Also, how can we prevent this from happening again? Kaltura is a well known website used by colleges and universities for teaching online classes and playing back video. Why do we have to constantly update the settings? And if so, why are they not working now? Please help. I need to teach my class. Thanks.

Asked by Toni 2 years ago

Last reply by Toni 2 years ago

  • Archived

Unable to clear cache - gmail and youtube GB monsters

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousand… (read more)

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Asked by smile12 2 years ago

Last reply by James 2 years ago

  • Archived

Loading a web site

I am not able to load www.washingtonpost.com despite providing exceptions in all privacy and security exceptions. I am currently operating in "Strict" but the same thing… (read more)

I am not able to load www.washingtonpost.com despite providing exceptions in all privacy and security exceptions. I am currently operating in "Strict" but the same thing happens in "Standard". Most of my attempts are from links, but it won't load if I just load in a https. This does not happen if I use Safari as my default browser or just enter the web site on Safari.

Asked by fordrd 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Cannot upload files or add attachments in Firefox

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things li… (read more)

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things like adding attachments to Gmail messages, uploading photos to Facebook, or uploading media to my Wordpress site. There is no error message or pop-up box -- when I click "attach" or "upload" absolutely nothing happens.

The same files upload without issue via Safari or by using Firefox on my older Macbook, so it's not a file-specific or website-specific issue.

How can I correct this? I like using Firefox as my default browser, and it's annoying to have to switch over to Safari every time I want to upload a file. I've searched older posts here, but the suggested fixes (restarting your computer, making sure location services are enabled) do not do anything.

Asked by rebeccadfrey 2 years ago

Last reply by Chris Ilias 1 year ago

  • Archived

Can't import or restore backups into a new profile

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from m… (read more)

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from my old profile (on a separate machine, copied to the rebuilt machine) but restore from that file failed ("Unable to process the backup file.") and the HTML import seemingly did nothing - the operation completed without error but nothing changed. Any suggestion on how to get the bookmarks moved over?

Asked by kalkin 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

Will there be a generic icon for websites without favicons?

I don't know if this is a problem with my installation, but websites without specific favicons (e.g.: https://forum.librivox.org/index.php?sid=fd7dca1ba59c207dd2512169567… (read more)

I don't know if this is a problem with my installation, but websites without specific favicons (e.g.: https://forum.librivox.org/index.php?sid=fd7dca1ba59c207dd25121695677d565) don't have a placeholder icon in the tab. Is this intended behavior? There's the globe icon for bookmarks without favicons, couldn't that be used if a website doesn't have one? I think that would contribute to some visual consistency :)

I have looked across various support forums for information on this, I only see posts regarding favicons and bookmarks, not the tab itself, so apologies if this has been asked and answered already!

Asked by Patrick 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

I am using a Mac and have no idea what this is or how to turn it off

I am using a Mac and have no idea what this is or how to turn it off, image attached it comes up down the bottom of the taskbar even when firefox is not running. Thanks … (read more)

I am using a Mac and have no idea what this is or how to turn it off, image attached it comes up down the bottom of the taskbar even when firefox is not running. Thanks

Asked by David English 2 years ago

Answered by Chris Ilias 2 years ago

  • Solved
  • Archived

Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 years ago

Answered by Chris Ilias 1 year ago

  • Solved
  • Archived

Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (read more)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Asked by Hunter 2 years ago

Answered by Dropa 2 years ago

  • Archived

Bookmark toolbar font size

‘Beautiful new 27in iMAC with Retina Display. But the fonts in the toolbar as now so small as to be unreadble (old guy eyes). But I can't find anwhere in Preferences or o… (read more)

‘Beautiful new 27in iMAC with Retina Display. But the fonts in the toolbar as now so small as to be unreadble (old guy eyes). But I can't find anwhere in Preferences or otherwise to enlarge them.’ Easy to enlarge the text on the webpages themselves - but not in the toolbar. HELP

Asked by mmtodd 2 years ago

Last reply by mmtodd 1 year ago

  • Archived

Total Ad Blocker pop-up advertising

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I d… (read more)

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I do not want to purchase this software now or later, but I will stop using Firefox if there isn't a fix for this issue. Yes, I am THAT frustrated. Thanks Steph

Asked by stefysteve1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I cannot log into Firefox on my Mac Mini using the my email address and password, the Mac Mini keeps saying my password is incorrect.

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my … (read more)

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my Mac Mini using the same email address and password, the Mac Mini keeps saying my password is incorrect.

I'm running Firefox version 100 on both my Macbook Air and my Mac Mini. The sync feature works fine between my MacBook Air and my iPhone. The Firefox account works excellent between my MB Air and iPhone, but I would like to have my bookmarks, history and passwords synced to my Mac Mini as well.

The "only" way I know how to log into my Firefox account on my Mac Mini is using my email address and password. The same email address and password works fine on my MB Air and iPhone. But when I enter my email address and password on my Mac Mini, I get the "Incorrect password" message. I have carefully re-entered my password several times with no success.

I am concerned about "resetting" my password as the dialogue suggests I may lose my bookmarks, logins, and passwords. I really, really, don't want to do that. Besides, they work fine on my MacBook Air and iPhone.

I don't have a resolution to this issue. Any suggestions?

Thanks in advance, Glenn Cooper

Asked by glenn.cooper 2 years ago

Last reply by glenn.cooper 1 year ago

  • Solved
  • Archived

Prevent number of unread GMail messages from being displayed in Firefox tab

I would like to stop the default behavior of firefox displaying in the tab that contains my GMail how many unread GMail messages there are -- in other words to delete "(9… (read more)

I would like to stop the default behavior of firefox displaying in the tab that contains my GMail how many unread GMail messages there are -- in other words to delete "(9)" from the attached photo and never have the count displayed -- if it could instead simply say "Inbox - xxx@gmail.com"

Asked by mp34142 2 years ago

Answered by Terry 2 years ago

  • Archived

Auto fill not working; fills then erases

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over… (read more)

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over a credit card choice, and then when I actually make the choice, the entry gets erased.

I have checked, per an earlier (now archived) question, and there is no "autocomplete off" (or any mention of "autocomplete") in the web page in question.

Asked by rpgoldman 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

size of toolbar icons buttons & bookmark font - how to adjust for accessibility?

How can the size of the icons, buttons, and toolbar bookmark fonts be adjusted to be bigger? They are tiny and I would like to have control over this but it seems like th… (read more)

How can the size of the icons, buttons, and toolbar bookmark fonts be adjusted to be bigger? They are tiny and I would like to have control over this but it seems like there is no way to do that, only within the pages.

I am using the latest firefox on a mac w/ catalina.

Asked by watermelonpunch.com 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox 100 How to disable HDR on mac?

I just downloaded the latest Firefox 100.0 on my 2020 iMac running MacOS 11.6.5. and watching youtube video that support HDR look horrible. Everything is washed out. Can … (read more)

I just downloaded the latest Firefox 100.0 on my 2020 iMac running MacOS 11.6.5. and watching youtube video that support HDR look horrible. Everything is washed out. Can you please allow us to disable HDR. I have to now watch youtube on Safari or Chrome.

Asked by ilovedislife 2 years ago

Last reply by Tan Chee Keong 1 year ago