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  • Archived

Bing!!!

When I use Firefox on my Mac, no matter what I have tried it keeps defaulting to the dreaded Bing Search Engine. I understand it has to do with Microsoft, but I don't use… (read more)

When I use Firefox on my Mac, no matter what I have tried it keeps defaulting to the dreaded Bing Search Engine. I understand it has to do with Microsoft, but I don't use any of their products because I don't like them. In settings/search I can restore the default search engines & delete Bing, but it always reverts back to insisting on using Bing again. I have followed several threads about this issue without permanent resolution. Help??

Asked by kathycasey 2 years ago

Last reply by margy809c 1 year ago

Update Removed all Extensions and Add Ons

So when I installed an update today all of my extensions and add ons were removed and I have a folder on my desktop that apparently has all their data is there any way to… (read more)

So when I installed an update today all of my extensions and add ons were removed and I have a folder on my desktop that apparently has all their data is there any way to restore that data? Or is it just lost in the update?

Asked by Serafina Donahue 2 months ago

  • Archived

Access denied at my bank account

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can… (read more)

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Asked by Donrix 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can Mac native "Look up words" function be enabled?

Back when I used Chrome, there used to be an option when you could right-click a word and get an option in the context menu to "look up". In Firefox this doesn't seem to … (read more)

Back when I used Chrome, there used to be an option when you could right-click a word and get an option in the context menu to "look up". In Firefox this doesn't seem to be the case. Is there a way to enable this? For those of you who don't know what feature I'm talking about, here's Apple's write up: https://support.apple.com/guide/mac-help/look-up-words-mchl3983326c/10.14/mac/10.14

I've also included screenshots of the feature working in Chrome.

Asked by sturdy-cloud 1 year ago

Last reply by Paul 1 year ago

  • Archived

Help! Lost hundreds of links with new update

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. … (read more)

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. Unfortunately I don't remember what it was called.

Thought maybe 'pin' something, but that's basically unsearchable as there is something else called pins.

It was great, cause you could simply go to the tab and see all of the saved links, by date. It opened up every time Firefox started and I never had an issue. Saved HUNDREDS of links and now it's just gone! No history of it existing. How do I get it back??? This is terrible. Tons of work stuff saved there.

-Yes, I understand bookmarks and have plenty of those and they are still there. -Not related to Pinterest, just think it was called Pinned or Pin Something.

TIA!

Asked by mattruscigno 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Is there a keyboard command for Firefox View?

I really like the new Firefox View, but I'd love to be able to get to the view with a keyboard command. I tried treating like the first tab (Cmd+1), but that doesn't work… (read more)

I really like the new Firefox View, but I'd love to be able to get to the view with a keyboard command. I tried treating like the first tab (Cmd+1), but that doesn't work, nor does Cmd+0. Hovering over it doesn't reveal a keyboard shortcut. It doesn't appear on any of the menus, so I'm at a loss as to how to assign a custom control.

Thanks so much!

Asked by ds.ff 1 year ago

Last reply by cor-el 1 year ago

  • Archived

access to my banking

I cannot access the bill pay in my bank account. Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...? This is the message that posts:… (read more)

I cannot access the bill pay in my bank account.

Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...?

This is the message that posts:

___ You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Copyright © Farmers National Bank 2022. All rights reserved.

Asked by bj.myer 1 year ago

Last reply by cor-el 1 year ago

Issues With Video and Audio Playback

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will… (read more)

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

Asked by Bee M 3 months ago

Last reply by cor-el 3 months ago

  • Archived

keeper add-on

My keeper add-on needs me to enable permissions for a new feature (Access Browser Activity while Navigating), but I can't find anywhere to enable that permission. In my a… (read more)

My keeper add-on needs me to enable permissions for a new feature (Access Browser Activity while Navigating), but I can't find anywhere to enable that permission. In my add-on manager page in firefox it lists the Keeper extension, but gives no option to enable the needed permission. Can anyone help me out?

Asked by hwhite1 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Firefox Mac New Window Animation

Is there a way for the new window animation in Firefox for Mac to be disabled? Safari does not do this, but firefox has a... ~100ms animation for new windows that's extr… (read more)

Is there a way for the new window animation in Firefox for Mac to be disabled?

Safari does not do this, but firefox has a... ~100ms animation for new windows that's extremely frustrating for those of us who do not use tabs (Apple's Exposé/Mission Control obsoletes them).

I haven't found a configuration in about:config, although I've been able to disable a few others.

Asked by fchickencs 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to Customize Keyboard Shortcuts on Mac

Hello Team, Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts. By defaul… (read more)

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Asked by Naman Bansal 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmark folders don't always open on mouseover

Hi there, I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-f… (read more)

Hi there,

I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-folder just opens it. However for some unknown reason, some folders just don't open on hovering. By contrast, opening the "Manage bookmarks" pane shows all bookmarks are there and functional. The issue only appears in the menus, and I'm not sure when it appeared exactly.

Already tried: Renaming faulty folders: no effect Moving bookmarks into a newly created folder: no effect Moving faulty folders into an already-working folder: works, except if the folder is the one containing the root menu.

Screenshots: A working sub-menu: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-24-be01e3.png

Two different, non-opening submenus: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-43-4a4bb1.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-50-615eee.png

How to solve this strange issue?

Asked by cubytus 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

can't delete Adobe Acrobat extension?

I can't figure out how to delete this extension: Adobe Acrobat. It's disabled, but I want to delete it. I can't remove it in Firefox using the Add-ons Manager, and when… (read more)

I can't figure out how to delete this extension: Adobe Acrobat. It's disabled, but I want to delete it.

I can't remove it in Firefox using the Add-ons Manager, and when I try to follow the manual uninstallation steps by going to Firefox

Asked by hannakelsie 9 months ago

Last reply by cor-el 9 months ago