Showing questions tagged:

I lost my apple icloud storage due to credit card failure.

Back on May 12, 2026 I received an email message saying that my credit card failed to pay for my apple icloud storage. I just saw this message and I want to set up anothe… (read more)

Back on May 12, 2026 I received an email message saying that my credit card failed to pay for my apple icloud storage. I just saw this message and I want to set up another method of payment to apple for my icloud storage, but I don't know how to accomplish this. Please tell me what I should do.

Thank you.

Anne Fleming, [edited email from public community support forum]

Locked 1 30

gmail alert says browser no longer supports

The alert message appears everytime I go back into gmail This browser version is no longer supported. Please upgrade to a supported browser. I checked that Firefox was la… (read more)

The alert message appears everytime I go back into gmail This browser version is no longer supported. Please upgrade to a supported browser. I checked that Firefox was last updated Feb. 26. So I'm understanding what's going on. thanks

Open 13 219

r.countGraphemes is not a function

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail. MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I c… (read more)

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail.

MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I could open Bluesky & see my profile but could not add a new post. I then did an ‘age verification’ and received confirming emails. When pressing ‘New Post’ button just went to blank page. Under ‘notifications’ at the top, was a message “''''! r.countGraphemes is not a function''''”. I am accessing using ‘Firefox 115.31.0esr (64-bit)’. I have deleted caches, re-started ‘Firefox’ and re-signed into Bluesky, but problem persists.

Could you please advise how I can overcome this problem. Thank you, best regards.

Archived 4 240

Videos don't play on SOME sites?

Videos don't play on some sites. CNN. MSNBC. Etc. Everything is on the screen - image, script gets underlined when mouse passes over - but there's no arrow when I pass ov… (read more)

Videos don't play on some sites. CNN. MSNBC. Etc. Everything is on the screen - image, script gets underlined when mouse passes over - but there's no arrow when I pass over the image. What gives? I've tried everything I can think of. HELP!

Thank you.

-Neil

Open 1 50

Which Firefox for old/outdated MacOS 10.14 Mojave?

I'm on an older, unsupported operating system (MacOS 10.14 Mojave) and am currently using Firefox 115.36.0esr which for the most part works fine. But there are increasing… (read more)

I'm on an older, unsupported operating system (MacOS 10.14 Mojave) and am currently using Firefox 115.36.0esr which for the most part works fine. But there are increasingly websites that complain about having an outdated/unsupported browser and won't let me log in or whatever. For some sites I've solved the problem by using the Opera browser, but I've grown accustomed to Firefox, so......

There are a couple of options (that I know of) with browsers based on Firefox: Firefox Dynasty which has now become Firefox Momiji and Pale Moon.

I've given Momiji a quick try and function-wise it seems more or less like the regular Firefox, but does anyone know how safe it is to use? Both in regards to whoever is behind it and as a browser in general? I know nothing about Pale Moon. In addition to working with most current websites and be safe it should ideally be compatible with the current (115.36.0esr) version of the normal Firefox so that I can transfer all my open windows, bookmarks, tabs, passwords etc.

Open 6 60

I can't get into Site https://banking.postbank.de/#/login since about a week

Error-Reprt: Bitte aktualisieren Sie Ihren Browser und/oder aktivieren Sie JavaScript. Um den vollen Funktionsumfang dieser Webseite nutzen zu können, benötigen Sie eine… (read more)

Error-Reprt:

Bitte aktualisieren Sie Ihren Browser und/oder aktivieren Sie JavaScript.

Um den vollen Funktionsumfang dieser Webseite nutzen zu können, benötigen Sie einen aktuellen Browser mit aktiviertem JavaScript. Aus Sicherheitsgründen sollten Sie Ihren Browser regelmäßig aktualisieren, damit dieser immer auf dem neuesten Stand ist. Please update your browser and/or enable JavaScript. To use the full functionality of this website, you need an up-to-date browser with JavaScript enabled. For security reasons, you should update your browser regularly so that it is always up to date.

Open 1

Internet access is being blocked by Mozilla

Mozilla is blocking my attemps to access my employer web site, warning that the site is a malicious site. I've always been able to access this site. How do I upgrade my A… (read more)

Mozilla is blocking my attemps to access my employer web site, warning that the site is a malicious site. I've always been able to access this site. How do I upgrade my Apple laptop?

Open 1 60

Why are bookmarks toolbar and bookmarks menu treated as separate entities?

Hi, In "Bookmarks in Firefox" I can't find answer on this question: Why is the bookmarks toolbar not a part of the bookmarks menu? If that would be the case, the entire … (read more)

Hi,

In "Bookmarks in Firefox" I can't find answer on this question:

Why is the bookmarks toolbar not a part of the bookmarks menu? If that would be the case, the entire bookmarks toolbar would be part of a bookmarks backup!

However, by default, Firefox handles the bookmarks menu and toolbar totally separately, and by this, the bookmark backup only includes the bookmarks menu, but not the toolbar ! this is really a pity ! For that, in order to include the bookmarks toolbar in a backup, each time I backup, I firstly need to copy all folders and bookmarks of the toolbar into an extra created folder a la "bookmarks toolbar copy" located inside the bookmarks menu folder! And this copying takes time, if you have thousands of bookmarks in the bookmark toolbar !

Would it be not much better (to avoid duplicates) to just link bookmarks and also bookmark folders from the bookmarks menu into the toolbar? In other words: no extra folder for the toolbar. And a simple backup process too !

Or, simply, why does the backup just includes the entire top folder called "All Bookmarks" (which then would include Toolbar, Menu, Other and Mobile in the backup)

Thanks !

Open 2

how to transfer mac firefox bookmarks from macbook 10.14.6 to new mac 26.6.2

Bought a new Macbook Pro with 26.6.2 and need to transfer all bookmarks from old Macbook Pro 10.14.6, I tried exporting the profile from the old Macbook but it did not w… (read more)

Bought a new Macbook Pro with 26.6.2 and need to transfer all bookmarks from old Macbook Pro 10.14.6, I tried exporting the profile from the old Macbook but it did not work.

Open 1

Built in print dialog...

Hi, I would like to use my computer's built in print dialog instead of the one that pops up in FireFox. I know there is a button at the bottom of the dialog that allows m… (read more)

Hi, I would like to use my computer's built in print dialog instead of the one that pops up in FireFox. I know there is a button at the bottom of the dialog that allows me to choose my system print dialog, but when it comes up there is no way to view the number of pages like when I print from other apps.

I tried to use some online instructions using about:config, but it doesn't change anything. I would like to know how to turn off the FireFox dialog permanently. It only started happening in the last few FireFox updates.

I am running a 2010 Mac Pro in Mojavé and am using FireFox Version 115.11.0esr (64-bit). Please help. I need to see how many pages I'm about to print so I can decide which ones I want to actually print.

Thank you,

Jeff Hohner

Archived 2 249

Geostrat Creating Map Failed

Firefox 115.37Oesr 64-bit (latest version for MacOS Mojave. Missouri dnr Geostrat get message Creating Map Failed. It worked fin about 2 weeks ago. What changes have tak… (read more)

Firefox 115.37Oesr 64-bit (latest version for MacOS Mojave. Missouri dnr Geostrat get message Creating Map Failed. It worked fin about 2 weeks ago. What changes have taken place causing the site not to load?

For Windows 10 Edge and Firefox same message until both had updates today July 9 2026. What code changes were made causing it?

Firefox Firefox 115.37Oesr 64-bit looks like requires update. Please fix.

Open 1 60

Changing appearance of site

Is there a way to change the size of the sections in Firefox? For instance, I don't need so much space for the listings of Inbox, Sent etc. or the Tabs but would like to… (read more)

Is there a way to change the size of the sections in Firefox? For instance, I don't need so much space for the listings of Inbox, Sent etc. or the Tabs but would like to have more space for the web pages themselves. I ask because I've got a sight impediment and have to increase the text size. This means that the web "window" (Sorry, don't know the correct terminology) is so big that I have to scroll down to see it.

Archived 4 150

Firefox (ESR) latest version; can't open my online Bank accnts; Bank says I need to upgrade?

Bank Accounts: I can no longer access my Bank accnts online. My Bank says they no longer support my current version (ESR) & I must upgrade in order to access accnts o… (read more)

Bank Accounts: I can no longer access my Bank accnts online. My Bank says they no longer support my current version (ESR) & I must upgrade in order to access accnts online. Don't know what to do.

Archived 1 597

cannot access my bank and investment online accounts

when i try to access my Fidelity investments and Centennial banking accounts with correct username and password the screen goes into an endless loop or says "try again la… (read more)

when i try to access my Fidelity investments and Centennial banking accounts with correct username and password the screen goes into an endless loop or says "try again later. After calling helpdesks on both these accounts they say it's a Browser problem.

Open 1