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Is it possible to have the Startup cache cleared automatically before opening a session?

Using FF 88.0.1 in both Linux Mint and Windows 10 and without syncing add-ons, The "New Tab Override" looses my granted permission and opens a new tab on it's own Options… (read more)

Using FF 88.0.1 in both Linux Mint and Windows 10 and without syncing add-ons, The "New Tab Override" looses my granted permission and opens a new tab on it's own Options/Preferences page, where it shows that permission is granted.

The simple solution I found that clearing the Startup cache restores functionality.

Already reported this on the add-on's Github site, which directed me back here.

Asked by ineuw 4 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 hour ago

My questoin about Firefox on Linux Mint

I really feel silly about this question. About a week ago I asked a question about the above and for the life of me I cant find the response. I got a notice in my email… (read more)

I really feel silly about this question. About a week ago I asked a question about the above and for the life of me I cant find the response. I got a notice in my email about it, but when I went to respond and look it over, I cant find it. The email says "no reply" so I am stuck until i find an answer. I have only had one question this year, so it has to be there. Thanks

Asked by richard_carranza 6 hours ago

Last reply by Kassius 5 hours ago

Light theme text in sidebar, is white on white (and is the sidebar theme for all installed themes)

Default Light theme has white text in the sidebar (on white background). All added themes use the default theme in the sidebar. How do I fix the sidebar light theme? Saf… (read more)

Default Light theme has white text in the sidebar (on white background). All added themes use the default theme in the sidebar. How do I fix the sidebar light theme? Safe mode (all extensions disabled) has exactly the same light theme sidebar problem

Asked by kimcosmos 1 day ago

Last reply by kimcosmos 14 hours ago

usernames and passwords disappeared

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I wen… (read more)

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I went to my online email and the same thing. I was afraid to log in to anything thinking that maybe someone had hacked firefox or something and had set something up to get my information. Or does this happen sometimes and there is nothing to it? Or did some link mess up all of a sudden and it can be fixed? If so, how? Or do I just have to re-log in to everything and have it save them all over again? Hope this isn't to confusing but I'd appreciate any help. thanks

Asked by pdsimdars 1 day ago

Last reply by FredMcD 13 hours ago

Not possible to set secondary email when both on same domain

Hi, I just discovered a problem setting secondary email when both primary and secondary is on the same domain, gmail.com. Following the instructions: Set up secondary ema… (read more)

Hi, I just discovered a problem setting secondary email when both primary and secondary is on the same domain, gmail.com.

Following the instructions:

Set up secondary email

The error that come up says that the secondary email must be different than my account email, but it is, the only common thing is the domain.

So this is a bug, please fix.

Jan Johansson

Asked by Jan 1 day ago

Last reply by FredMcD 14 hours ago

Need help changing primary e-mail address on Mozilla support forum

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to s… (read more)

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.

Asked by dg1727 1 day ago

Last reply by cor-el 21 hours ago

Display problem of my blog in Firefox 88.0

Hi all, since I set up my blog I am sometimes & very infrequently experiencing the problem that either the style sheets are not supported (see attachment), or I am ge… (read more)

Hi all,

since I set up my blog I am sometimes & very infrequently experiencing the problem that either the style sheets are not supported (see attachment), or I am getting an error message to the effect that the address of my blog can't be reached. I already posted in the WordPress forum, and a user took a look at my blog, but couldn't replicate the error. So I came to the conclusion that this is maybe an issue with Firefox. My question: Can anybody replicate this error, and may--if possible--be post a solution here?

TIA,

Claus

Asked by Claus Cyrny 1 day ago

Last reply by jscher2000 1 day ago

Close multiple tabs menu

Hi there, I was wondering for the past few months if there is maybe someone at Firefox DEV/UI team who so much hates the Close multiple tabs menu item, that slowly but su… (read more)

Hi there,

I was wondering for the past few months if there is maybe someone at Firefox DEV/UI team who so much hates the Close multiple tabs menu item, that slowly but surely is getting to disappear?

  1. In the good ol days there was a separate menu item Close Tabs To The Right under the tab right click menu. Which was very useful and I used it a lot.
  2. Then this developer/designer from above, or some political committee decided that to remove that one and to put it as a submenu under a new menu item Close Multiple Tabs. That was outrageous, but I said well, maybe they have some weird reason behind this change so I should probably get used to the new version. In the end the Close Tabs To The Right menu item was still first in the list.
  3. Then since last week or two, I realized that this evil entity above decided to set the Close Tabs To The Right to be the second one in the list under the submenu! And this is too much! I've made like countless mistakes of closing the very important tabs on the left for the past few days by just wrongly assuming I'l clicking the right submenu item.

So guys and gals or aliens or whatever you are, what are you trying to do? Ruin the browser on purpose?

I'm using the Firefox for decades as my main browser, but it is getting worst and worst with every new release. And the reasons to still stay with it are diminishing. Which is sad...

Asked by zoran.tanevski 2 weeks ago

Last reply by msrant1 1 day ago

  • Solved

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error: ===== Secure Connection Failed An error occurred during a connecti… (read more)

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error:

=====

Secure Connection Failed

An error occurred during a connection to webmail.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
=======

I have reported the problem to Plusnet but they say 'not our problem'. Their reason being that the problem does not occur using Google Chrome.

Can you help please?

Asked by scm999 3 weeks ago

Answered by cor-el 2 days ago

  • Solved

Issues viewing local .DOCX

I got an email with a .docx attachment, and when clicked attachment I can view in FF. Downloaded, and clicking file and open in FF ends in endless loop asking to open, if… (read more)

I got an email with a .docx attachment, and when clicked attachment I can view in FF.

Downloaded, and clicking file and open in FF ends in endless loop asking to open, if FF selected. Seems like mime type not being detected and processed from FF directly but does from webmail.

Same action with a PDF, image files works great.

Asked by mikwei 1 day ago

Answered by mikwei 1 day ago

Link in email (Thunderbird) won't open in Firefox

Hello. I am using Ubuntu 21.04 and after the upgrade I got different issues with Mozilla products. FF is: 88.0 64-bit TB is: 78.8.1 (64-Bit) One is: "Firefox is already r… (read more)

Hello.

I am using Ubuntu 21.04 and after the upgrade I got different issues with Mozilla products. FF is: 88.0 64-bit TB is: 78.8.1 (64-Bit)

One is: "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile." appears if I click on links in emails. It doesn't matter if they're linked to youtube, are an online version of the email etc. Always the same message.

I tried to assign Firefox as a standard browser and changed to another one, started the system again, ran Thunderbird and Firefox and it still happened. I tried changing something in the config editor, doesn't help at all. I checked for files / attachments and what should happen with http/https. There's no entry, which is fine according to mozilla help. The settings are the same as before the upgrade. I don't understand why it doesn't work anymore.

And second problem is: When clicking a email link in Firefox it doesn't open in Thunderbird. Error message is: "Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

It also doesn't work if I have run FF and TB in safe mode at the same time or in other constellations (FF in safe mode, TB not and vice versa)

Any other ideas?

Asked by antishape 3 days ago

Last reply by antishape 1 day ago

  • Solved

FF profile choice problem on Linux Mint with Claws email

I have three FF profiles on my Linux Mint 19.3 system (work, not-work and one for e-tail). Somehow the problem only appeared after I added that last one. All profiles hav… (read more)

I have three FF profiles on my Linux Mint 19.3 system (work, not-work and one for e-tail). Somehow the problem only appeared after I added that last one. All profiles have the same syntax; I checked the files. Neither one is set to be the dominant one. Typically, I don't use more than one at a time.

I also use Claws mail. Whenever I get any mail with a link I want to check out, I just used to click on that link and it opened in a new tab in the FF browser profile that was currently open. Similarly, whenever I wanted to see the HTML version of a mail, I right-clicked on the html-icon and chose open. Again, it picked the open browser.

Now, though, whenever I pick either one of those options above, I get the "Choose User Profile" box. If I pick the profile that is currently open, I get an error telling me that it's already running.

Since I mostly read email when I use the no-work FF profile, I tried to add "firefox -P NotWork -no-remote --class NotWorkProfile" but that also resulted in the choose user profile box to open.

My current work-around is to copy the link and open it in a new tab, or pull the whole mail into the tab to see the HTML version. Quite annoying.

Is there any way to get it to ignore all other profiles but the currently open one? Thank you for anyone who has an idea. Let me know if there's anything else I may add to explain the situation.

[My apologies if this isn't the right forum; I'm also attempting to ask this question in the Linux Mint and Claws forums, if those exist.]

Asked by addicted2h 1 month ago

Answered by cor-el 1 month ago

Undo last move in GMail inside Firefox on Desktop Machine

A;;, I run Kubuntu 19.04 LTS with FireFox and have several GMail accounts open at once, right now 8, and in the main GMail, I selected "Move to Folder" and typed "X" in t… (read more)

A;;,

I run Kubuntu 19.04 LTS with FireFox and have several GMail accounts open at once, right now 8, and in the main GMail, I selected "Move to Folder" and typed "X" in the popup, but when it moved it showed "Moving to Y" and I did not catch the "Undo" popup fast enough and being busy, executed several commands before I saw the error.

Going to CMail help almost all the HOWTOs on this subject are form "DROID" and not the desktop, so I'm clueless on how to effect the actual "indo" or do the following:

  1. Look in my FF or GMail history to find that move cmd,
  2. Either "undo" or
  3. Get the list of files in that directory and "select" + "move" to the right directory,

Oh! Gmail definitely lies telling you labels are the same as directories, but a total lie, as choosing a label only marks the file, keeping it in the "inbox" but with a directory a "move to" command actually moves the file out of the inbox into the directory specified.

I hope someone know this answer and I will also post this on the GMail help forum!

Cheers!

TBNK

Asked by tbotnik 3 days ago

Last reply by tbotnik 2 days ago

Problem with video player.

I use Firefox on both Windows 10 and Ubuntu OS. However, when I use Firefox on Ubuntu and try to play a video from google drive I can hear the audio (sometimes) while the… (read more)

I use Firefox on both Windows 10 and Ubuntu OS. However, when I use Firefox on Ubuntu and try to play a video from google drive I can hear the audio (sometimes) while the screen remains black. What will be the solution?

Asked by Ahsan 2 days ago

Auto updates

I appreciate the team at Mozilla regularly updating Firefox. What I am frustrated with is that the update will stop me in the middle of my working through Firefox, to shu… (read more)

I appreciate the team at Mozilla regularly updating Firefox. What I am frustrated with is that the update will stop me in the middle of my working through Firefox, to shut down and update immediately. Is there any way to change it so that it will update when I choose, when I shut down Firefox (which I do every time I finish using it) instead of in the middle of what I am doing?

Thanks for your help.

Peter

Asked by wwoctwo 2 days ago

Last reply by TyDraniu 2 days ago

Improve the form "auto-fill" function

In any modern browser, if you go to https://donotcall.gov and file a complaint about a harassing robocall, if the browser's "form auto-fill" function is enabled it will a… (read more)

In any modern browser, if you go to https://donotcall.gov and file a complaint about a harassing robocall, if the browser's "form auto-fill" function is enabled it will automatically "remember" the phone number about which you filed the complaint and save the robo-caller's number for the next time you use a Web form that prompts for a phone number.

My suggestion is that Firefox should not do this.

You might argue that I should address my complaint to the website's owner, but you all know it's the government and I figured that the Firefox developer community might be able to come up with a solution. Think of it as an improvement by which Firefox can be made "better" than other browsers.

Asked by 4232jl 2 days ago

strange user interface appearance if I have set Firefox to remember my tabs

I have Firefox installed on an XUbuntu 20.04.2 LTS machine. preferences to "restore previous session" on startup. Intermittently, when I launch the browser, one of my wi… (read more)

I have Firefox installed on an XUbuntu 20.04.2 LTS machine. preferences to "restore previous session" on startup. Intermittently, when I launch the browser, one of my windows has a very strange appearance (please note the general look of the window in the attached screenshot and ignore the "page cannot be displayed" message, as the screenshot was taken when I was not connected to the Internet.)

I have already tried reseting Firefox and that does not make the problem go away permanently; it always comes back eventually. (Note: I cleared cache before, and cookies after, taking the screenshot but before opening this support request. So the "troubleshooting information" attached reflects how it is after cookies are cleared.)

Asked by 4232jl 2 days ago

i want to make a whitelist for deleting cookie...

Is it possible to create a whitelist for when I deleting cookies and history at once? Recently, the number of sites that log in and authenticate by reading the QR code w… (read more)

Is it possible to create a whitelist for when I deleting cookies and history at once? Recently, the number of sites that log in and authenticate by reading the QR code with a smartphone has increased, so I do not want to whitelist and delete cookie of such sites. It's very annoying to re-authenticate with your smartphone every time. But other than that, I want to delete everything every time I log off.

Asked by amadajapanese 3 days ago

Last reply by cor-el 2 days ago

Privacy bugs in Firefox 88 on Linux

Hi, The privacy and security settings don't work on Firefox 88 on Linux (Ubuntu 18.04.5 LTS). Many sites will offer the option to 'Login with google/facebook/whatever' … (read more)

Hi,

The privacy and security settings don't work on Firefox 88 on Linux (Ubuntu 18.04.5 LTS). Many sites will offer the option to 'Login with google/facebook/whatever' rather than creating a new account for that specific site. One really annoying (and dangerous) consequence of 'logging in with google' is that it remains logged in. So for example if I log in to non-google siteX using my google credentials and then hours later open gmail in a different tab I get straight through to my gmail inbox without having to supply any credentials (and indeed any other user of the same machine could do the same). Obviously this highly insecure and dangerous policy of keeping me logged in indefinitely is implemented by Google for their own agenda and has nothing to do with Firefox. The bug in Firefox is that when I clear all data to work around this google problem FIREFOX does not work as advertised. So to try to 'force' a logout from my Google account I go to Firefox -> Preferences -> Privacy & Security -> Cookies & Site Data -> Clear Data, after a few minutes of churning away at my harddrive Firefox informs me that 'Your stored cookies, site data, and cache are currently using 0 bytes of disk space.' For good measure I then hit the 'Clear History' button. After this I open a fresh tab and go to gmail and I get straight into my inbox, no credentials required, so clearly Firfox is NOT deleting all cookies etc and is mis-reporting that 0 bytes are being used. So, does anyone know where/how I should report this dangerous privacy bug ?

Thanks MH

Asked by mharpes1 4 days ago

Last reply by jscher2000 2 days ago

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (read more)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

Asked by ogv41564 2 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 days ago