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  • Archived

Keyboard stops working when Firefox is running

Hello. I installed Firefox 50.0 with no add-ons or extensions. I've never had Firefox on this laptop. I didn't change any settings except to import my bookmarks/favorite… (read more)

Hello.

I installed Firefox 50.0 with no add-ons or extensions. I've never had Firefox on this laptop. I didn't change any settings except to import my bookmarks/favorites from Internet Explorer.

I am using a Windows 10 Professional HP Envy laptop. I have a full-sized USB keyboard. Using Kaspersky Internet Security.

The problem I am having is that when Firefox is running, periodically my keyboard stops working on OTHER applications that are running.

How I recreate this is:

1. Restart Windows.

2. Launch an application. For example, in my scenario, it is any of a Remote Desktop session, Microsoft Word, Microsoft Outlook, and/or Skype.

All is working fine, keyboard-wise. And has always worked fine as far as I know. This includes the USB keyboard and the laptop keyboard.

3. Launch Firefox and visit, say, this page or GMail or any site really.

After a period of time, minutes or even up to an hour, suddenly any typing I perform in, say my Remote Desktop or in Word will just stop. For example, I type "the" and "the" doesn't enter in to Word or Remote Desktop or any other application that is running. All applications just stop accepting keyboard input. Any keys - letter or numbers or number pad numbers just don't register.

It will remain this way until the moment I close Firefox. The moment I do, all applications begin responding to keyboard input.

If I redo this scenario, it will occur again minutes or even an hour later.

Things I tried but didn't resolve this. I restarted my laptop before each attempt.

1. Searching here. 2. Reinstalling Firefox. 3. A new keyboard. 4. Use the laptop keyboard. 5. Visiting ONLY ONE page to see if it could be magically related to a specific web page, say GMail or a news site. 6. Searching the internet for "firefox keyboard stops working" which does have related hits with the most current that I've found being 2009. None of the things I found there or here seem to have helped.

The only thing that DID work was not using Firefox.

If I don't run Firefox the problem does not appear. The longest I've gone between restarts is 36 hours so I can't say "never", only that the problem hasn't appeared. I sometimes hibernate or sleep in those gaps. If I run Firefox, the problem will appear within one hour, which is what leads me to think the problem is somehow Firefox related.

Any ideas?

Thank you in advance!

Robert

Asked by RSloan 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

My left shift key doesn't work, but only in FF

On my Lenovo laptop, the left shift key doesn't work within Firefox. Both shift keys work in other browsers, other programs, etc. The right shift key works within Firef… (read more)

On my Lenovo laptop, the left shift key doesn't work within Firefox.

Both shift keys work in other browsers, other programs, etc. The right shift key works within Firefox. When I try to use the left shift key together with another key, nothing happens. For example, a capital H just won't appear and if I type "Hi" it appears as just "i". When I plug in an external keyboard, both the right and left shift keys DO work

What I've tried so far: - Uninstalled and reinstalled FF - Tried FF in safe mode - Uninstalled and reinstalled the keyboard from Device Manager in Windows - Restarted laptop

None of this works! Would appreciate suggestions.

Asked by lkaras 1 year ago

Last reply by McCoy 1 year ago

  • Archived

I installed the Indian Keyboard from Microsoft. However, Firefox simply does not display anything that I type.

I had bought Logitech keyboard which has a InHdian currency symbol key. I installed the hotfix for indian keyboard from Microsoft support webpage so as to use the currenc… (read more)

I had bought Logitech keyboard which has a InHdian currency symbol key. I installed the hotfix for indian keyboard from Microsoft support webpage so as to use the currency. It worked well with MS office. However, firefox simply refused to display the text that I typed in the address bar. It only showed some garbage. I tried changing the keyboard back to US, even then it gave me the same result. I had to uninstall the keyboard inorder to get firefox running. Very frustrating experience.

Asked by Vidhat 4 years ago

Last reply by guigs 4 years ago

  • Archived

Keyboard stops working when using Japanese Hiragana input

Whenever I use the Hiragana input method for Japanese (Mac) the keyboard freezes up every other time I try to type. After typing one sentence or phrase in Japanese, I nee… (read more)

Whenever I use the Hiragana input method for Japanese (Mac) the keyboard freezes up every other time I try to type. After typing one sentence or phrase in Japanese, I need to manually switch to another language, then switch back to Japanese to unfreeze the keyboard for use in Firefox. I seems to get stuck when I am offered to choose between homophonous logographs i.e. 用紙 and 要旨, and although the arrow keys work to toggle between different choices, 'enter' nor 'space bar' will register, thus preventing me from naturally exiting the drop down scroll and moving on. This problem only occurs inside Firefox, and only with Japanese Hiragana (Chinese Pinyin works fine ironically). In Safari and other browsers the input method also works fine. Thank you for answering my question.

Asked by houstonphbu 4 years ago

Last reply by alex_mayorga 4 years ago

  • Archived

Deleting written character needs one more meaningless deletion

Not like English, in Korean, one single letter is combined with 2 or more characters. Ex) 대 = ㄷ + ㅐ, 한 = ㅎ + ㅏ + ㄴ, 민 = ㅁ + ㅣ + ㄴ, 국 = ㄱ + ㅜ + ㄱ So when you type Korean,… (read more)

Not like English, in Korean, one single letter is combined with 2 or more characters. Ex) 대 = ㄷ + ㅐ, 한 = ㅎ + ㅏ + ㄴ, 민 = ㅁ + ㅣ + ㄴ, 국 = ㄱ + ㅜ + ㄱ

So when you type Korean, there're 2 types of character status. 1) Completed letter 2) Uncompleted letter(where the focus of cursor at).

Case 1) has no problem. But in case 2), I need to push delete button one more time at the last remained character.

Ex) [Type ㅎ] : ㅎ [Type ㅏ] : 하 [Type ㄴ] : 한 [Delete]  : 하 (ㄴ removed) [Delete]  : ㅎ (ㅏ removed) [Delete]  : ㅎ (Here's a problem. Nothing changed and ㅎ is still there. [Delete]  : null (Then it's removed)


Seems nothing, but it's very uncomfortable to me.

Asked by KaylaKwon 2 years ago

Last reply by smorele 2 years ago