Firefox Support Forum

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

Subject: Report of Shortcut Image Swap Issue in Firefox

Dear Firefox Support Team,

The issue I am facing relates to the shortcut images associated with different websites and web applications pinned on Firefox’s New Tab page and bookmarks bar. Instead of displaying the correct icons for their respective websites, these shortcuts are randomly swapping their images with one another.

Steps to Reproduce:

1. Open Firefox.

2. Pin multiple websites to the Shortcuts Section, each with its unique icon.

3. Over time (minutes, hours, or days), observe that the shortcut images have switched places with other shortcuts, leading to a mismatch between the icons and the associated websites.

This issue seems to occur without any user intervention and appears entirely random in its behavior.

The ongoing issue with shortcut image swaps is perplexing and disrupts my browsing experience as I rely on these visual cues for quick and efficient navigation.

I have Firefox on a Mac, When I click click on a secondary link in an email it takes me to Firefox and not the link. If I have Safari as the Default Web Browser, it goes to Safari and works fine????

Hello

If I put a video into full screen mode there is space left at the top of my screen where the desktop menu bar would normally go. I've looked everywhere for solutions but can't find anything that works.

Attached is a screengrab of what I mean, the black space being a video trying to play full screen.

Cheers for any help

Tom

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under privacy and security?? WTH??

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launching.

Now though when I use Yahoo in Firefox, I can't reply, forward or select ANY of the buttons to action an email. Other buttons work. But if I launch Yahoo in Safari they work.

Problem happened exactly as I installed the add-on. Any ideas what's going on?

I have just installed the Window Titler add-on for labelling Firefox windows.

As soon as I did and as soon as I completed the step in the customise page to add Titles to windows (tick bottom left box), I have lost the functionality to select any of the overall standard Firefox Menu options across the top: everything from Firefox to Help are visible as per normal, but I can only actually click on 'Firefox' to make it do anything. File, Edit, View, History, Bookmarks, Tools, Window and Help are all there still but are unclickable - nothing happens on any of them.

I can click the hamburger menu on a window toolbar and select menu options there. But the overall one is as above. How can I get it working?

I get this message everytime I try to log into my Suredividend.com account. I have been a subscriber for quite sometime and until recently been able to log into it. About 2 weeks ago suddenly not able to. After considerable time and effort I was able to contact the folks at Sure dividend and they said that I seemed to be the only one that had this problem as no one else had ever complained. They suggested I reload the webside and start from jump again. I did so with the same result. They also suggested I clear my histories so I did that. Same result. I pay a considerable amount of money to this website and cannot get onto it because Firefox says this website is bad and might steal my ID, password, etc. Help I would cancel but I cannot even do that. What in the world is happening?

  Bruce Stafford.  [email address]

(I have removed the email address for your privacy and security as this is an open forum.)

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Connection Failed

An error occurred during a connection to www.classcreator.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have contacted the company and they keep telling me it's my connection or browser and they can't help me. I know there is probably one setting that somehow is wrong but I can't get anyone to figure it out for me. I have tried everything possible. Can this be a browser setting that will not let me edit anything on this webpage? I can edit on other pages that are basically the same type of program ( reunions for schools) PLEASE HELP. YES, MY SECURITY CERTIFICATE IS PAID UP AND ACTIVE.

Under Settings, Firefox will not allow me to check the box to "Open previous windows and tabs. WHY? It has always worked before. Did the recent iOS update do this?

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

I use Firefox for going onto AOL and keep getting the message below. Would appreciate talking with someone and even better, getting onto my MacBook Air and help me out. Talking is most helpful. Tim

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.effulgencefoundation.org. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web (you might be connected but behind a firewall)

The recent update SUCKS. It resized all of my window preferences and there's now no home key on the tool bar, only a refresh arrow circle. If I knew it would do that I wouldn't have clicked "refresh Firefox". FFS, updates these days usually do crap things. Stop it will you? It was working just fine until you 'updated' it.

On a Mac, OS 11.7.7. When I have right-clicked with my Apple mouse on an link in a website page, I've been shown the option "Open page in a new tab". That option has just disappeared on me, unless I simultaneously press the Control key. What can I do to restore that function (without simultaneously pressing Control)? Even if you cannot answer my question, it would be helpful to know whether the problem is in a Firefox setting or an IOS setting.

I'll be most grateful for your help. Thank you