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pages not loading in firefox

https://input.mozilla.org/en-US/feedback/firefox/40.0/#moreinfo does not load. I can enter the info/feedback but when I click submit, I get a blank page. for example, thi… (read more)

https://input.mozilla.org/en-US/feedback/firefox/40.0/#moreinfo

does not load. I can enter the info/feedback but when I click submit, I get a blank page.

for example, this page will not load:

http://www.allmusic.com/artist/rick-astley-mn0000354722/songs but the page that links to it: http://www.allmusic.com/artist/MN0000354722/biography

loads just fine.

Asked by matt621 4 years ago

Last reply by jscher2000 4 years ago

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Considerations when upgrading from V41 or V43

Long time user (15-20 yrs?), I have been avoiding the "next" upgrade for several years for various reasons (hate change, fave add-ons go away, hate change, not broke-don'… (read more)

Long time user (15-20 yrs?), I have been avoiding the "next" upgrade for several years for various reasons (hate change, fave add-ons go away, hate change, not broke-don't fix, hate change...). But I am now running into a few websites that won't permit this browser, so it may be time to move on. With heavy adblocking and tracker-blocking and my benign web browsing habits, I've not been concerned about security (never had a virus in 20 years - knock wood). It's just full functionality and slowness at this point. At this point, I see even my Classic Theme Restorer is no longer available, so I'll just have to bite the bullet on aesthetics and deal with a modern browser. However, a couple of things are unclear:

1. does 20 years of bookmark history (and remembered history) affect memory footprint. I only refer to existing bookmarks occasionally these days and may consider a full purge. Partial purge would probably be too time-consuming. Maybe even a full profile purge might be worthwhile for a true clean slate. Maybe FF has come a long way and old extensions and settings won't be necessary. I also have several about: settings that I may (or may not?) miss.

2. Are automatic updates unavoidable in newer versions? I read about "manual" but it sounded temporary.

3. The permissions on many potential add-ons I've looked at are quite unnerving... e.g many of them require full access to ALL my data (usernames and passwords!!!) and I know the function has no need for such. Who has time to investigate these fully for safety? Is there any anti-malware vetting required for add-ons to be available?

4. I know newer is generally faster, but FF has a history of growing and slowing down after upgrades. My hardware isn't getting any newer (although its more than ample for my current needs), but software tends to be developed on latest and greatest hardware. How does latest FF compare to circa V41 in memory usage?


In any case, I thought I would give the latest vesion a whirl on my old Vista laptop (which is currently at V43) and check it out before plunging in on my W7 work PC or home PC. Any answers or insight into such a big jump are much appreciated.

Asked by Wendy444 1 year ago

Answered by cor-el 1 year ago

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Does no auto updating remain forever as set?

I wish to know if there is any kind of situation where my Firefox browser set at no auto updates after installation might have that changed without my doing it and withou… (read more)

I wish to know if there is any kind of situation where my Firefox browser set at no auto updates after installation might have that changed without my doing it and without a hacker doing it?

Thank you.

Asked by confianza 2 years ago

Last reply by confianza 2 years ago

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what is sync

Well, I've been doing Firefox sync for a long time, and it seems to work pretty well. But I'm a little confused. What EXACTLY is going on? Note: I do NOT want to know how… (read more)

Well, I've been doing Firefox sync for a long time, and it seems to work pretty well. But I'm a little confused. What EXACTLY is going on? Note: I do NOT want to know how to set up sync. I know that.

First question. When sync is automatic, when exactly does it do it? I pull down and do "Open menu" with the three bars, and then hover over the sync arrows-in-the round. It might say "Last sync: 5 minutes ago", and it might say "Last sync: 5 seconds ago". Nothing happened on my Firefox five seconds ago or five minutes ago. So who told it to sync? What determines when it is supposed to sync? I presume Firefox automatically does a sync if you change a bookmark or password.

Second question. What exactly is a sync? I gather that if the sync file (containing bookmarks and everything) in the cloud is younger than the local sync file, the local sync file will be replaced by the one in the cloud. If the sync file in the cloud is older than the local sync file, that sync file in the cloud is replaced by the local one. Is that what's going on? That is, it's all about the time stamp? Do not tell me "Sync lets you share all of your data and preferences (such as your bookmarks, history, passwords, open tabs and installed add-ons) across all your devices." I know that.

Third question. Let's suppose I want sync to ONLY be manual. As in, it will ONLY sync when I do Tools>Sync Now. How do I set it up for that?

Asked by danll 1 year ago

Last reply by cor-el 1 year ago

  • Archived

High I/O read bytes

Hi All, Recently I noticed that downloading files using file manager is stopping at random times giving an error that hard drive can't keep up with the incoming data. I c… (read more)

Hi All,

Recently I noticed that downloading files using file manager is stopping at random times giving an error that hard drive can't keep up with the incoming data. I checked the Task Manager and noticed high I/O read bytes for FF. I was monitoring this for some time. After initial opening the amount of read data increased to 200MB within 5 seconds. Then when I was using the FF it increased to 1GB. On one occasion it reached 16BG within 4 minutes. This is causing my disk to slow down. The amount of data read I think depends on how many tabs I have open and how intensively I'm using FF.

Can someone help me to identify what is causing this?

Latest version of FF is used Add-ons and plug ins up-to-date Windows 10 x64

Thanks

Asked by Kruk07 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Still problem with FF 57

Tried upgrading to latest version. Think 57.4 or 57.0.4. Same issues reported before. Reviewing Task Manager I see multiple FF processes. One of them consuming 95%+ of C… (read more)

Tried upgrading to latest version. Think 57.4 or 57.0.4. Same issues reported before. Reviewing Task Manager I see multiple FF processes. One of them consuming 95%+ of CPU. Response disappears. Unable for any other task to respond. Returned to using ESR. Still not clear what ESR is and its support lifetime. Reviews several post regarding changing various options. Not had much luck getting even the option screen to appear after CPU hogging starts.

Any ideas are appreciated.

Asked by masterharp 2 years ago

Last reply by masterharp 2 years ago

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  • Archived

how do I permantly add exceptions

i use a wifi connection offered by my landlord that requires a log in process. it includes a Dell firewall. the certificate is considered unsafe by Mozilla. Mozilla allow… (read more)

i use a wifi connection offered by my landlord that requires a log in process. it includes a Dell firewall. the certificate is considered unsafe by Mozilla. Mozilla allows me to add an exception, and the window that comes up has an option to make the exception permanent, but it wont allow me to check the box to make it permanent. it would make things easier if i could make the exception permanent. how do i make this certificate a permanent exception? thank you for your time in this matter, and have a great day!

Asked by Greg juu-st Greg 1 year ago

Answered by McCoy 1 year ago

  • Archived

Can Firefox 64-bit be updated to support "browser.cache.disk.capacity" over 4 GB?

Hi, It looks like that despite being 64-bit "browser.cache.disk.capacity" is still limited to 4 GB. So I was wondering if it will be possible to update 64-bit version to … (read more)

Hi,

It looks like that despite being 64-bit "browser.cache.disk.capacity" is still limited to 4 GB. So I was wondering if it will be possible to update 64-bit version to support cache size over 4 GB?

It is possible to set / modify the value of "browser.cache.disk.capacity" in "about:config" to be over 4,194,303, but it won't work, as browser will stop caching altogether.

Thanks

Asked by haypet 1 year ago

Last reply by haypet 1 year ago

  • Archived

How can I block zooming maps, images, etc.?

I have sensory processing issues. Zooming images *hurt* and can cause immediate, severe, lasting headaches. Many online maps zoom and give me headaches if I try to scroll… (read more)

I have sensory processing issues. Zooming images *hurt* and can cause immediate, severe, lasting headaches. Many online maps zoom and give me headaches if I try to scroll around them. I need some way to block these and all other zooming images.

Asked by MarjaE 4 years ago

Last reply by cor-el 4 years ago

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  • Archived

are firefox account and sync account the same?

I got one of those pop ups, your FF is loading slow, so I said ok, then kicked me into updating sync... I had trouble logging in change my PW twice, and it worked once th… (read more)

I got one of those pop ups, your FF is loading slow, so I said ok, then kicked me into updating sync... I had trouble logging in change my PW twice, and it worked once then not again. Soooo, questions are: 1) are firefox account and sync account the same? 2) do they have different pws? 3) do I log out of them separately or together?

4) how do I tell if I am in new Sync or old. [first time I tried there was no "disconnect" on my sync page]

Once I get accounts and PWs straightened out, I'll be back with more questions.

Sorry to be critical, but I think many of the faq and help pages are close to worthless. They are carrying too many assumptions about what you already know if you ask a question. One solution, ANYTHING mentioned [e.g. sync, account, logon, usename, etc] should have a <learn more> link.

thanks look forward to answer[s] tom

Asked by hallfrogfirefox 4 years ago

Answered by FredMcD 4 years ago

  • Solved
  • Archived

Firefox 50 wants to install "new helper tool" , what is it?

I downloaded Firefox 50 via the built in update. When I hit restart to install the update, I get a window saying that Firefox wants to install a "new helper tool" and tha… (read more)

I downloaded Firefox 50 via the built in update. When I hit restart to install the update, I get a window saying that Firefox wants to install a "new helper tool" and that I need to enter an admin password to complete the update. I can't find anything about this "helper tool" in the release notes or through a google search. I was wondering just what is it? Running OSX 10.11.16. Thanks.

Asked by PLBK 3 years ago

Answered by James 3 years ago

  • Solved
  • Archived

is there a complete list of config entries?

today i created a new profile to FF to start over. i noticed that some config settings i set a few years ago (and kept them with each upgrade) no longer work/exist. FF se… (read more)

today i created a new profile to FF to start over. i noticed that some config settings i set a few years ago (and kept them with each upgrade) no longer work/exist. FF seems to somehow kept them in his "memory" and they working fine. i tried to create them manually but FF doesn't recognize them.

these are the config entries in question: browser.tabs.animate browser.fullscreen.animate

so i want to know if there is a complete list by Mozilla of all config entries so i can take a look.

Asked by pavilion_alex 2 years ago

Answered by cor-el 2 years ago

  • Archived

How to have Firefox check add-on age only on startup.

I'm looking for an about:config switch that can be toggled to disable Firefox checking add-on age except when starting it (I suspect this age is "app.update.lastUpdateTim… (read more)

I'm looking for an about:config switch that can be toggled to disable Firefox checking add-on age except when starting it (I suspect this age is "app.update.lastUpdateTime.addon-background-update-timer").

I occasionally set my Windows clock back about two years, which used to just throw security errors on new pages. Now it also disables add-ons, which is obnoxious. Even after resetting the clock and restarting Firefox, they still can't be enabled unless extensions.legacy.enabled is set to true, which seems inadvisable.

Alternately, is there a number I can reset "app.update.lastUpdateTime.addon-background-update-timer" or another variable to that will re-enable extensions?

Thanks.

Asked by concinnus 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How do I get to the menu button in the Firefox toolbar via the keyboard?

Hello, I work with individuals who use screen readers so all access to the computer is via keyboard shortcuts rather than any "point and click" with the mouse. At one tim… (read more)

Hello,

I work with individuals who use screen readers so all access to the computer is via keyboard shortcuts rather than any "point and click" with the mouse.

At one time, I know that I could throw focus to the "hamburger stack"/"three line" open menu button via a keyboard shortcut. As an example, in Chrome, I can throw focus on the "Customize and control Google Chrome" main menu button in the main toolbar by hitting ALT. Now I know that ALT under Firefox causes the classic menu bar to appear, but I could swear that there was some way to throw focus to the open menu button via the keyboard and that, if one needed to, to use the left arrow/right arrow buttons to traverse any add-on buttons that are to the left of the open menu button.

I have tried everything I can think of, but cannot get focus on the open menu button or any of the add-on buttons located to the right of the address/search box.

The add-on Read Aloud is incredibly helpful when one is a screen reader user, but only if one can get to the button that allows it to be activated, and that button always ends up in the area to the right of the address/search box and to the right of the open menu button. The only way I have been able to activate it in the current version of Firefox is via point and click, which is utterly useless because my students cannot point and click.

The collection of buttons that I can find no way to navigate to via the keyboard are enclosed in orange in the included image. They could be for any add-ons, not the specific ones from this screen shot.

If anyone can tell me how I can get to these buttons and move among them using only the keyboard I would really appreciate it.


edit: fixed so there is no horizontal scrollbars due to spaces before start of each part.

Asked by Bri the Tech Guy 1 year ago

Last reply by FredMcD 1 year ago

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  • Archived

What is the support for Silverlight applications? Will the support be stopped after certain versions ? If yes, What are the possible workaround for enabling it?

Please let me the support for Silverlight applications on Mozilla Firefox. Since, Google Chrome has been restricting usage of Silverlight from Chrome v42 with few workaro… (read more)

Please let me the support for Silverlight applications on Mozilla Firefox. Since, Google Chrome has been restricting usage of Silverlight from Chrome v42 with few workaround and completely eliminating the usage after v.45 . I want to if Firefox is also planning anything similar, on the usage of Silverlight plugins and application that support Silverlight. Also, let me know if there is any workaround if the support is stopped.

Thanks in advance !

Asked by raulrnb19 4 years ago

Answered by jscher2000 4 years ago

  • Archived

Why can't I uninstall Firefox?

As of 9/22/17 my computer tells me it is not compatible with Miracast which is blocking my wireless network. I believe it comes fromthe last Firefox download. No one see… (read more)

As of 9/22/17 my computer tells me it is not compatible with Miracast which is blocking my wireless network. I believe it comes fromthe last Firefox download. No one seems to know a lot about this Miracast.

Asked by fritzpie 2 years ago

Last reply by jscher2000 2 years ago