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tab startup problem

When I startup Firefox the new tab just spins and the screen is blank. It will spin until times out. However if I open another tab all is OK. If I open the second tab an… (read more)

When I startup Firefox the new tab just spins and the screen is blank. It will spin until times out. However if I open another tab all is OK. If I open the second tab and open a website directly it works. If I open a website from a shortcut it will open most of the time but not every time. Also the program opens all websites very slowly, sometimes over 30 seconds. Download of content is also very slow. It is not the internet connection because Edge open very quickly. I have uninstalled and downloaded newest version and reinstalled. This did nothing to improve performance. I have also checked all settings possible. No solution, Please help. I do not want to start using Edge. Please Help! Thank You

Asked by robertstevens331 2 days ago

view of same page, on same website, with same PC, is different of Mozilla vs Chrome

Mozilla is not rendering my website properly. The style of the Joomla 4 Cassiopeia Template is not displaying. The attached shows the comparison of last night. My user… (read more)

Mozilla is not rendering my website properly. The style of the Joomla 4 Cassiopeia Template is not displaying. The attached shows the comparison of last night. My users report mixed results on various browsers, but Chrome is solid. I am a long time Mozilla fan, and would like to continue. I have been thru a lot of your troubleshooting; did a complete delete and re-install, cleared Cache & Memory, can't seem to find the problem. Gerald W. Mead

Asked by jerrymead1 2 days ago

Firefox

Trying to keep it brief. Not sure how that will go. lol A couple weeks ago Firefox started opening up tabs, and closing, tabs. Lots & lots of tabs. Sometimes at rand… (read more)

Trying to keep it brief. Not sure how that will go. lol

A couple weeks ago Firefox started opening up tabs, and closing, tabs. Lots & lots of tabs. Sometimes at random, other times I'd drag the mouse over a tab or page(no mouse button pressed) and it might open a new tab, open a link on the page, or close the tab, often time in multiples. Sometime whole bookmark folder link would be opened and in multiple sets.

With HP tech help they had me do a complete reinstall of Win11, then computer crashed and they ended up fixing it with the new SSDD. T comes back loaded with Win10 and I updated to Win11.

With only Edge it was fine. I did get one "Restoro" popup but that was it. I ran 4 different anti-malware apps and got one PUP that was maybe iffy at best. Installed a few add-ons and still ok.

When I installed FF and some add-ons (same ones in Edge) it started happening again. I tried uninstalling add-ons, inactivating them, even one at a time, and it all still happens. I thought I had it narrowed down to Roboform and/or facebook container but nope. Sometimes it's good for a while, other times it goes kind of haywire.

Very frustrated.

Asked by SDB 2 days ago

Distorted graphics on online banking app

I tried to log into Barclays online banking (bank.barclays.co.uk) on my laptop - a process I've used numerous times without problems. The app presents 3 small graphics im… (read more)

I tried to log into Barclays online banking (bank.barclays.co.uk) on my laptop - a process I've used numerous times without problems. The app presents 3 small graphics images of their card and card reader to demonstrate where to find/enter info. These graphics are greatly elongated laterally, and crucial data entry box is missing or obscured, thus making login impossible. At the bank's suggestion, I logged in without problems using a different browser (AVG Secure), so it would appear to be a problem peculiar to Firefox. Can I suggest that you liaise with Barclays to fix this problem?

Asked by bluebottle47 3 days ago

Firefox causes my news feed on facebook to scroll by its self

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a mo… (read more)

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Asked by crapjunkmail 1 month ago

Last reply by crapjunkmail 3 days ago

Fire fox flickers

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing … (read more)

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

Asked by crapjunkmail 1 month ago

Last reply by crapjunkmail 3 days ago

Bold Text + Bookmark Manager Keyboard Shortcuts

Hey Folks, The CTRL+ B shortcut often used to Bold text (literally everywhere) opens Firefox's Bookmark Manager side bar and sometimes formats text in the browser. Does … (read more)

Hey Folks,

The CTRL+ B shortcut often used to Bold text (literally everywhere) opens Firefox's Bookmark Manager side bar and sometimes formats text in the browser.

Does anyone know how to disable the Bookmark manager and/or resign this classic shortcut to text formatting only? The only option I found in the Browser menu 'Tools> Page Info> Permissions > Override keyboard shortcuts' does not offer a meaningful solution. I cannot imagine this most basic shortcut is not available for Firefox, I must be overlooking something.

I use this particular formatting shortcut quite often to create/modify browser page content for my job and would like to avoid using another web browser.

Thanks for your help!

Asked by mary.t.cloutier 3 days ago

Firefox (and firefox only) does not play audio of any kind on any device or site

Good morning. As the title suggests, Firefox suddenly doesn't work after a windows 10 update a few days ago. The videos play, but the audio doesn't work. Microsoft Edge p… (read more)

Good morning. As the title suggests, Firefox suddenly doesn't work after a windows 10 update a few days ago. The videos play, but the audio doesn't work. Microsoft Edge plays audio smoothly.

I tried to: - Clean the cache - Clean cookies - Check permissions for sites (automatically play Audio / Video etc.) - Restore Mozilla - Restart PC - Uninstall Mozilla - Check in the volume mixer that Mozilla was not muted - Check that the tab wasn´t muted. - Check in Settings > Sound to see that Mozilla is present among the various programs used by the Sound Card - Checked if Mozilla played with another account - Used Troubleshooting mode

I don´t know what else to do, I don´t recall touching anything but Bluetooth Settings from time to time to reconnect my Headphones.

Asked by diego.vida95 4 days ago

Last reply by diego.vida95 3 days ago

Firefox doesn't work normally at lastest version in some website.

No, it is not problem about updating. i re-installed windows and firefox over 10 times, and 103 version with my laptop works great. but same version and same site with my… (read more)

No, it is not problem about updating. i re-installed windows and firefox over 10 times, and 103 version with my laptop works great. but same version and same site with my desktop doesn't work.

but when i installed 99 version on my desktop and finally i found that it works fine!

however i know the dangerous about using outdated browser... any idea...?

Asked by gpangmin 1 month ago

Last reply by gpangmin 4 days ago

Need Human Support. Is that possible?

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the t… (read more)

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the tab but the tab says "New Tab" with an oscillating dot on the left. After a few minutes the dot stops and nothing displays. Often clicking something in Google News the new tab says "Opening " and then the Google URL. The page sometimes displays after a couple of minutes but sometimes never does.

I've disabled all my plugins except LastPass, but that doesn't help. My IT Support company hasn't been able to help. I tweeted Firefox and they suggested I DM them. I've done that, even sending a couple of illustrative screen videos. But no oikne has ever responded to my Twitter DM.

Is there any way to talk to a live person and share my screen to get some help?

If not, I'll need to abandon Firefox as my default browser after many, many years. It's become a real productivity-killer.

Asked by BillTreloar 2 weeks ago

Last reply by BillTreloar 5 days ago

I can not login to on-premise Azure DevOps server!

Hi There, I really want to use Firefox for my business. But I have an issue on login to on-premise Azure DevOps server. When I put my username and password to login popup… (read more)

Hi There, I really want to use Firefox for my business. But I have an issue on login to on-premise Azure DevOps server. When I put my username and password to login popup like attached screenshot, then click login, it always appear again and never login. I can not login via Safari neither, but I can login via Edge or Chrome.

Asked by oguzhankircali 6 days ago

[Firefox 104.0.2 Linux 64x] Memory leak when Ctrl+S

[Firefox 104.0.2 Linux 64x] Memory leak when Ctrl+S After Ctrl + S, hundreds save dialog shows up and stack together. You can see the shadow effect on the edge of the dia… (read more)

[Firefox 104.0.2 Linux 64x] Memory leak when Ctrl+S

After Ctrl + S, hundreds save dialog shows up and stack together. You can see the shadow effect on the edge of the dialog box is darkened due to stacking of the dialog boxes. CPU usage will jump to 110%.

Not sure what causes this...

Asked by sx4636 6 days ago

Last reply by sx4636 6 days ago

Crash upon too much memory use, especially while qBittorrent is running

Hi! I have been experiencing the same error that while qBittorrent is running in the background, especially when multiple torrents are being downloaded and/or uploaded an… (read more)

Hi!

I have been experiencing the same error that while qBittorrent is running in the background, especially when multiple torrents are being downloaded and/or uploaded and too much memory is used, Firefox crashes many many times. The crash is strange, there is no popup window stating that FF crashed, just it gets closed. So I cannot present an error log. The first sign of this upcoming crash is that the FF window gets bigger, the bottom Windows taskbar disappers and FF freezes, then it becomes normal again and then it closes without warning. This same error could be experienced since at least 5 or 6 previous versions of FF. Although with every update it became scarcer, but still it can be experienced.

Thanks for your help in advance.

Asked by kadocsa.krisztian 6 days ago