Firefox Community Forum

Since two days now, Firefox keeps crashing on me. I use Windows 11 and Firefox 117. I normally have about 14 tabs open. If I try to open an extra tab (or even one of those 14 after having started Firefox), the browser replies with: "Gah". Sometimes I will see half a second of a black screen before the crash. Sometimes it is not just the tab that crashes, but all of Firefox. All this happens with or without Troubleshoot Mode. Restarting the desktop pc did not help.

I have submitted more than 20 crash reports up until now. The last one is bp-aff343e6-2111-4b41-9d4a-1e05c0230902 . One earlier one is for instance bp-45d6693b-8d69-4e54-9ed0-a64630230901 .

Could someone help me fix this?

This doesn't happen every time, but certainly more frequently than it should. Is there anything that can be done about this. Is this about competing for resources. Maxing out the CPU?

Just now occurred. Firefox closed shortly after opening Chrome. No crash notification. Then, Chrome froze, with one of those "Close program or wait" messages.

Using latest version of Firefox - 116.0

Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy images from pages.

I will right click, copy image and it just does not go into my clipboard.

In terms of the Downloads, I'd always download audio or video files and drag them straight into Premiere Pro - I can no longer do this. I cannot drag it outside of Premiere either, so it's not an Adobe bug.

Any help would be greatly appreciated, Thanks

for some time I've noticed this loss of frames when watching YT videos and YT notification drop down is activated. MX 19 Linux desktop MX 19 Linux laptop

I haven't seen any posts on this issue via search

Is this a driver, plugin, .. issue ?

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I migrate my bookmarks/passwords to Brave and completely uninstall Firefox forever?

Version 121.0 just installed automatically. Tried to change home page to Google.com and when I click on the home icon, page doesn't load. In fact, no URL that I type in will load. Using Windows 11 which is up-to-date.

The only page that loads is Firefox home.

HELP!!!

Hi, I'm using 116.0.3 (64-bit) Firefox, everything works perfectly except it takes so much time to start to load a page. For example, if I'm entering Google homepage it takes about 6-10 seconds just to start loading and then loads very quickly the page. Sometimes it does load it normally and very quickly but is not often. I love Firefox and I don't want to replace it, in Chrome it works fine. Please help me to find a solution. The problem started about 2-3 weeks ago. Thank you very much!

This is what I tried: -Using Safe Mode and Troubleshoot mode didn't change anything - Removing all the extensions - Deleting history, cache and cookies (using JV16 or PrivaZer or built in Firefox settings) - Refreshing Firefox - Deleting with JV16 to remove everything that is related to Firefox and reinstalling from the official site. - Disabling Hardware Acceleration - Disabling DNS Prefetch - Changing DNS (1.1.1.1 or 8.8.8.8 or default by supplier) - Using custom config settings following this guide: ("Make Firefox fast again")

https://gist.github.com/RubenKelevra/fd66c2f856d703260ecdf0379c4f59db

• My settings right now are still by the guide mentioned above.

Specs: Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)

System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B550M S2H
BIOS: F14f (type: UEFI)

Processor: AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz Memory: 16384MB RAM GPU: NVIDIA GeForce RTX 3060 Ti

Internet connection: (measured by Ookla) Download: 300 mpbs Upload: 30 mpbs

Hmm. We’re having trouble finding that site.

We can’t connect to the server at recs.richrelevance.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

I decided to migrate from chrome to firefox, sadly, my experience has been faced with random slow downs or partial loads even on a fresh install. It's weird but it seems that at random times some websites will refuse to fully load or even start loading, it appears that the app is just hanging. This is usually fixed after several refreshes. Oddly enough, even on a fresh install, if I attempt to load up the same website while in private browsing, it loads right away, again this is consistent even on a fresh install, the attached image was an attempt to load youtube after signing in on a fresh install without add-ons, I tried loading up youtube in private and it worked right away. Chrome wasn't presenting this problem on my computer for years. Any ideas? My computer specs are high enough where they shouldn't matter. I'm running an AMD GPU (7900 XTX) but I haven't found any know issues regarding these, to even discard that, I disabled hardware acceleration, but the issue persisted. Running up to date windows 10, installing latest version of firefox.

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

I am currently fresh on Fedora 38 and Firefox 115 with multimedia codecs installed such as ffmpeg. I have problems playing videos on Facebook or Twitch, like in myday stories, reels, and feed. But in YouTube, videos plays perfectly so I think there is a bug going on here? I already tested turning hardware acceleration on and off but no avail.

Hello, the Firefox app often stops responding when I have multiple tabs open or when a more demanding process is running in a tab. Also, Firefox stops responding when I copy a screenshot. I have tried the browser without any extensions and the problem persists. I use EndeavourOS based on Arch linux, I use the current version of the system and Firefox.

Hello there, I'm getting following warnings when I set report-to directive.

Content-Security-Policy: Couldn’t process unknown directive ‘report-to’ Content-Security-Policy: This site (http://puvipavan.local) has a Report-Only policy without a report URI. CSP will not block and cannot report violations of this policy.

These are the passed headers:

Content-Security-Policy-Report-Only: default-src https:; report-to csp-endpoint; Report-To: { "group": "csp-endpoint", "max_age": 5000, "endpoints": [ { "url": "https://example.com/csp-reports" } ] }

Am I missing something? I'm using the latest version of Firefox as of July-31-2023(115.0.3 (64-bit))

recent upgrade to 116 causes issue of fast timeouts, Reddit, Youtube will load for a few seconds then stop, refresh, restart don't help. Running in troubleshooting mode now so I can post. I'll narrow down which addon is at issue

Hello, lately Firefox has been acting odd for me, certain websites such as Discord are left stuck on a grey screen, the "people also asked..." tabs on Google won't open and youtube videos won't start.

I have tried clearing the cache, restarted the computer and reinstalling Firefox but no dice.

Hello,

Amazon Prime no longer saves my place in TV series I'm watching. If I was 15 minutes in on episode 9 of something, when I came back it would still be in the same place, even months later. Now it doesn't do that anymore, even if I come back a few minutes later.

Amazon says Amazon Prime does not work very well on Firefox, and my issue does work fine on the other browsers, but I don't want to use them if I can avoid it. Firefox works fine for Hulu and Netflix and the others. I don't have any other issues with Firefox other than this one.

Does anyone know anything about this and possibly how to make it work like it used to?

Thank you.

Firefox v. 118.0.1 64 bit Windows 11 Pro

Running Firefox 102.11.0esr on Debian 11 desktop

Firefox is very, very slow in responding to the cursor which doesn't show up as an arrow initially (as it normally would) - so if I point at Reply (for example), normally the cursor would be an arrow, the Reply box would turn yellow and I would click which would activate the command. At the moment there is no arrow, the Reply box stays grey and nothing happens if I click the mouse button. Eventually though after about two minutes the action is done. This is happening with any command in Firefox, e.g. trying to delete text in a draft message or trying to open an email in my inbox etc. etc. - all of it is the same as above and takes about two minutes to happen.

When on Facebook, Firefox will shut down the network connection so that it can't communicate anymore, no incoming or outgoing traffic through Firefox. I opened TaskManager to try to kill the process, but it leaves a single Firefox.exe process running and it CAN'T be killed. I've tried everything I can think of. In an admin command window, normally Tasklist to check for the process and then Taskkill /IM firefox.exe would work. It comes back with process not found, even though it's in the Tasklist and still running in the taskmanager list.

When trying to kill Firefox, it always says "Firefox is currently running" with the option of close Firefox or cancel. If you select close Firefox, the window just comes up again with the same question while leave Firefox.exe still running in the taskmanager. If you select cancel, the windows goes away and the Firefox.exe process stays running in taskmanager.

So I used Sandboxie (sandbox program) to open another Firefox window to continue, which works fine for a while until Firefox decides to shut down the network connection again. I even tried logging off the user account and logging into a different user account, Firefox is still there, running and still can't be shut down. It's like a bad case of Herpes or Chlamydia or something. Then all I can do is shut down and restart the entire machine.

So to reiterate, Firefox cannot be shut down and removed from the taskmanager process list using the typical right upper corner "Red X" kill, or by way of taskmanager "end process" or "end process tree" and cannot be shut down by an admin command window Taskkill command or logging off and switching users.

I don't know if the "autoscroll issue" is an inherent attached problem or separate, but I have that one as well. I'll be looking at asomething and Firefox with a mind of its own will scroll down maybe 2 to 10 threads, sometimes stop, sometimes continue scrolling all on its own. It's annoying as hell. I will try the layout.css "false" fix and see if that works.

Both these issues only occur on my cheezy 3rd gen motherboard/computer, so the specs for cheezyness...

Windows 7 x64 up-to-date DH77KC with i7-2700k BIOS: KCH7710H.86A.0112.2018.1025.1133 BIOS Date: 10/25/2018 8g RAM 256g SSD 1GB plus 2GB Hard Drives GTX-680 Video Card Soundblaster X-FI PCIE Card USB 3 PCIE Card 650w Power Supply

Any solutions would be greatly helpful...