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Blue screen crash

Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed th… (read more)

Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed the culprit was: nvlddmkm.sys - Nvidia windows kernel mode driver version 465.89.

The system is Windows 7 64-bit, graphics card is Nvidia GeForce GTX960 driver version 27.21.14.6589. I have used this system and Firefox for several years and never had a BSOD until lately. Disabling hardware acceleration seems to resolve the issue so far.

Are there any changes in Firefox 88 and 89 that could cause this? I have noticed other recent reports of the same problem.

Asked by tim.skene1 5 days ago

Last reply by tim.skene1 5 days ago

Linux becomes sometimes completely unresponsive when browsing the web with Firefox

Hi everyone! When I browse the web with Firefox, it happens that the system becomes completely unresponsive. Some web pages seems to make Firefox using a lot of RAM and w… (read more)

Hi everyone!

When I browse the web with Firefox, it happens that the system becomes completely unresponsive. Some web pages seems to make Firefox using a lot of RAM and write a lot on the hard drive. I cannot actually say much more, because it not even possible to login in a console. The system is too slow and the console login times out... Firefox (or Web Content) writes wildly on the hard drive.

I used the Firefox provided by my Linux distribution (Linux Mint), but also the one downloaded from mozilla.org. The problem seems to be less frequent for the second, but it happend nevertheless.

The point is that this problem with Firefox happens sometimes, for example, when I forget the browser open on somehow demanding webpage (like in newspapers where there are a lot of media, graphics, and so on).

A point is also that I cannot replicate this "bug". If now I browsed the same pages that made the mess, nothing would probably happen.

I thought it had to do with the swap, but the system hanged both when the swap space was enabled and when it was disabled.

I saved a copy of the profile (and the cache) after the last crash, if they could be useful. The last time I had actually to force the shutdown of the computer, because there was no way to regain control over it.

Any ideas?

Thank you for your answers!

Asked by brancalessio 1 week ago

Last reply by brancalessio 6 days ago

  • Solved

No sound of firefox windows 10

Hello, I have trouble getting sound playback on firefox (checked 85.0 and 78.7.0esr both 64 bit) on windows 10. I checked sound on youtube, and netflix. I checked other a… (read more)

Hello, I have trouble getting sound playback on firefox (checked 85.0 and 78.7.0esr both 64 bit) on windows 10. I checked sound on youtube, and netflix. I checked other applications like spotify and mpv, and soundplayback there is fine. Also it works on Firefox nightly (87.0a1).

What i have already tried: - restarting my computer - opening windows volume mixer and see if firefox is muted - updating my audio driver - different playback devices (Device over HDMI and Line out) - reinstalling firefox - uninstalling firefox, delete folders in C:\Users\$username\AppData\Local C:\Users\$username\AppData\Roaming - new install with fresh downloaded installer - restart to safe mode

Since firefox nightly is working i suspect that maybe the application name "Firefox" is muted somewhere. This could explain why i can reproduce my error on ESR and stable but not on nightly.

Thank you for your help in advance

Asked by Alice 4 months ago

Answered by Alice 4 months ago

Screen tearing while scrolling. Started with FF v85

I noticed ever since I updated to FF ver 85 I started seeing screen tearing when scrolling. This is most noticeable when scrolling through a list of videos or pictures. T… (read more)

I noticed ever since I updated to FF ver 85 I started seeing screen tearing when scrolling. This is most noticeable when scrolling through a list of videos or pictures. This only happens on Fire Fox. I do not experience this problem on Chrome. I have already disabled Hardware Acceleration. Made no difference. I'm currently on FF version 86.

Anything else I can try to resolve this issue?

Asked by mrblzdaily 3 months ago

Last reply by mrblzdaily 2 months ago

Submit feedback within Firefox still not function

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months. Is an expected date… (read more)

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months.

Is an expected date or version pending to reactivate or will it be removed?

Asked by Mace2 2 months ago

Last reply by wenfung11211 16 hours ago

No video with supported format and MIME type found.

Since updating to Firefox 87.0 I haven't been able to play webms, I get a "No video with supported format and MIME type found." message instead. Edge and Chrome display t… (read more)

Since updating to Firefox 87.0 I haven't been able to play webms, I get a "No video with supported format and MIME type found." message instead. Edge and Chrome display the same page just fine.

Asked by boogiepopfred 2 months ago

Firefox constantly unloading tabs

For about..hmm... I'm not sure how long. At least a couple months, Firefox has been acting very strange. Before christmas I did a reset on firefox to clear up some issues… (read more)

For about..hmm... I'm not sure how long. At least a couple months, Firefox has been acting very strange. Before christmas I did a reset on firefox to clear up some issues. I don't run very many add-ons. I use moderator toolbox for reddit, ublock origin, and a "view image" add-on to add the "view image" option back into google images.

That's it.

I've had all of those for much longer than this problem has existed.

I checked browser.tabs.unloadOnLowMemory and it's set to false.

I have 32 gb of ram and my ram is nowhere near being fully used.

What I'm seeing is that if I have 4 or 5 tabs open, going back to a reddit or youtube tab that I always have open results in that tab being unloaded and having to wait while it reloads the tab.

I also notice from time to time that middle clicking something to open a link in a new tab results in the browser jamming up from anywhere from 1-3 seconds.

Used Firefox for years and never seen any kind of issue like this before. I used to be able to easily open 20-30 tabs if I was going through google search results to try and find some information and never had any problem.

Asked by crossmr 1 month ago

Slow download speeds in Firefox

My download speed has been *very slow* lately and I cannot figure out why. My Internet speed is around 3.3 MB/s, but Firefox is downloading files at around 40-80KB/s. Not… (read more)

My download speed has been *very slow* lately and I cannot figure out why. My Internet speed is around 3.3 MB/s, but Firefox is downloading files at around 40-80KB/s. Nothing else on my system is downloading/uploading at all, and it's only Firefox that seems to have this issue. If anyone has potential solutions, I'd love to hear them.

Asked by Kira 1 month ago

Last reply by cor-el 1 month ago

HUGE ISSUES WITH FIREFOX 89.0 FOR MAC

Firefox 89.0 for MAC is a disaster. Tab toolbar is above the URL bar -- Horrendous. Worse yet, is that tabs and links are loading SO SLOWLY!!! I have deleted history a… (read more)

Firefox 89.0 for MAC is a disaster. Tab toolbar is above the URL bar -- Horrendous. Worse yet, is that tabs and links are loading SO SLOWLY!!! I have deleted history and cache. Have rebooted and reloaded. Still a mess. Can I go back to previous Firefox? How do I do that? Is there a way to fix the slow load. I am just hating this new situation. A total mess.

Asked by lotfegirl6y 2 weeks ago

Last reply by pcbjr 2 weeks ago

firefox snap 89.0, to play video, you need to install the required video codecs

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need … (read more)

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need to install the required video codecs". On telegram web and tweetdeck I also get this message while trying to play some video.

Since it's a snap, nothing I do on my system will solve the problem, I cannot install any codecs.

It's firefox 89.0

Asked by Lucas Zanella 1 week ago

Facebook can't load

When I want to open the facebook website, i get this error in the newest version of firefox. Fehler: Gesicherte Verbindung fehlgeschlagen Beim Verbinden mit www.facebook.… (read more)

When I want to open the facebook website, i get this error in the newest version of firefox.

Fehler: Gesicherte Verbindung fehlgeschlagen

Beim Verbinden mit www.facebook.com trat ein Fehler auf. PR_END_OF_FILE_ERROR

   Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte.
   Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren.

When I use the edge browser, facebook load whiteout problems. Whats getting wrong here?

Kind regard Tim

Asked by tim160680 1 week ago

Last reply by FredMcD 1 week ago

[firefox 89] Can't enable Legacy OpenGL compositor

I use this workaround to fix tearing on my mediacenter powered by a intel baytrail hardware. https://wiki.archlinux.org/title/Firefox/Tweaks#Enable_Legacy_OpenGL_composit… (read more)

I use this workaround to fix tearing on my mediacenter powered by a intel baytrail hardware.

https://wiki.archlinux.org/title/Firefox/Tweaks#Enable_Legacy_OpenGL_compositor

until v88, it was working fine.

With v89, the setting layers.acceleration.force-enabled=true has no effect. The "about:support" page reports Compositing: webrender (software) whatever the value true or false.

I had to downgrade to v88.

Asked by hamelg1 1 week ago

Last reply by hamelg1 5 days ago

Bizar test display

Hello, Since recently, some part of text of the pages doesn't displaying correctly. Allow pages to use their own font is on, Private life and security is on normal not on… (read more)

Hello, Since recently, some part of text of the pages doesn't displaying correctly. Allow pages to use their own font is on, Private life and security is on normal not on strict. Text display correct in safe mode. Any advice ?

Raphaël

Asked by raphaelzighmi 1 week ago

Last reply by cor-el 1 week ago

after update pages load and open slow

Several days ago an update was pushed and after this both my PC and my laptop (at different locations) load and open everything on firefox very slow. Sometime they lock u… (read more)

Several days ago an update was pushed and after this both my PC and my laptop (at different locations) load and open everything on firefox very slow. Sometime they lock up and I have to wait several minutes before anything happens Everything else on both computers works like it always has and internet speed is good and both locations, over 200m This problem happen on both systems as soon as the update was loaded. Has anyone had this problem? Thanks! Bob

Asked by itsatemp 1 week ago

Last reply by cor-el 6 days ago

Firefox does not work properly

Hi have som problems with firefox, on some webs buttons or fields does not change or run when i click on it or it puts back to defauld cant do any changes in forms all re… (read more)

Hi have som problems with firefox, on some webs buttons or fields does not change or run when i click on it or it puts back to defauld cant do any changes in forms all resets to default, i tested firefox reset but nothing helped, other browsers works fine on the webs

Any idea what could happend?

Asked by iM3 1 week ago

Last reply by FredMcD 6 days ago