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Inability to surf with Firefox on Ubuntu 20.04.3 LTS.

Help please, Firefox can't find websites on Ubuntu O/S. Yet when I use Tor browser on Ubuntu, I can surf. Firefox works fine on WIN 10 (Dual boot laptop). ASUS VIVOBOO… (read more)

Help please,

Firefox can't find websites on Ubuntu O/S. Yet when I use Tor browser on Ubuntu, I can surf. Firefox works fine on WIN 10 (Dual boot laptop).

ASUS VIVOBOOK 15 O/S: Ubuntu 20.04.3 LTS and WIN 10 CPU: AMD Ryzen™ 7 Mobile Processors with Radeon™ RX Vega 10 Graphics RAM: 12GB DDR4 - 2400 MHz Firefox: 94

ping tests failed nslookup google.ca failed

PC

Asked by inquisitive.5w1h 1 year ago

Answered by cor-el 1 year ago

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Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 1 year ago

Answered by K_E_BETSCH 12 months ago

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Porn emails

First, I am 78 and never used porn emails. For years, I did not receive porn emails. Some time ago, I started to get them in my spam box. You can't block them since th… (read more)

First, I am 78 and never used porn emails. For years, I did not receive porn emails. Some time ago, I started to get them in my spam box. You can't block them since they change their email address each day. Can't Mozilla in some way block them ? I could change my email address but so many friends and business have it.

Asked by Olivia 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't log on to my Vanguard account

My new computer is running Windows 11. I just tried to log on to my Vanguard account and the Logon button has no response. Using Microsoft Edge I had no problems logging … (read more)

My new computer is running Windows 11. I just tried to log on to my Vanguard account and the Logon button has no response. Using Microsoft Edge I had no problems logging on so the issue must be with Firefox security controls. I have turned off Ad Blocker Ultimate as well as made an exception for cookies from this site. What can I do to fix this?

Asked by Steve 12 months ago

Answered by FredMcD 12 months ago

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How Do I Access Old Passwords After Resetting Account Password

My old computer had issues and I could't fix it, so I got a new laptop after some time. When tried to login to Firefox, I couldn't remember my account password. So I used… (read more)

My old computer had issues and I could't fix it, so I got a new laptop after some time. When tried to login to Firefox, I couldn't remember my account password. So I used the password reset option to reset password.

Now I don't have access to my old saved passwords which I saved in my old computer.

I have the hard disk of the old/ damaged computer, so I'm looking for a way to copy/ restore my logins/ passwords saved from the old computer hard disk to my new laptop.

Both computers are Windows 10. Any help?

Asked by Azubiky 11 months ago

Answered by Azubiky 11 months ago

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Firefox freezes at random times

Since the most recent update Firefox is constantly freezes at random times. It happened during visiting my bank site, reading an article on NPR site, opening an email, e… (read more)

Since the most recent update Firefox is constantly freezes at random times. It happened during visiting my bank site, reading an article on NPR site, opening an email, etc. None of the freezes happened during start up, but the showed up at various times some within 10 minutes of browsing time. some after 3 hours of browsing.

Asked by synepho 1 year ago

Answered by Amelia 1 year ago

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Enable pop-up for site with multiple pages/servers - wildcards or regex?

I've found a number of sites that have numerous pages or servers that I can't enable the pop-up to work properly. For example the site will have: https://www5.site.com ht… (read more)

I've found a number of sites that have numerous pages or servers that I can't enable the pop-up to work properly.

For example the site will have:

https://www5.site.com https://www.site.com https://www3.site.com

I can't tell which site will be pushing the pop-up so setting the above into the "enable pop-up" still doesn't allow the pop-up to happen.

I don't want to blanket enable all sites but rather use a regex or some wildcards to allow *.site.com to push pop-ups.

I've tried to use wildcards but the dialog box gives an error that I've entered an invalid website address.

How can I use wildcards to allow pop-ups from websites with multiple pages?

Thanks.

Asked by pneukom 1 year ago

Answered by cor-el 1 year ago

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Theme keeps resetting on browser restart when signed in to account

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that… (read more)

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

Asked by Kaleb 1 year ago

Answered by cor-el 1 year ago

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Multiple Sites Blocked with "SEC_ERROR_REVOKED_CERTIFICATE", but work fine with Google Chrome

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust… (read more)

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust them. One example is http://www.wumb.org, a public radio station. I found nothing in Firefox Help to bypass this security flag and go to the page.

If there is a work-around, please make it show up when searching for SEC_ERROR_REVOKED_CERTIFICATE in Firefox Help. If there is no work-around, please add one. Otherwise, Firefox, my favorite browser, will quickly get a bad reputation.

Thanks,

Eliot Mayer Belmont, MA, USA

Asked by Eliot Mayer 12 months ago

Answered by jscher2000 - Support Volunteer 12 months ago

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Firefox displays regular fonts in bold in some cases

I noticed that Firefox renders regular fonts in bold on some websites. Uploading screenshots to this thread doesn't seem to work which is why I'm linking them instead. He… (read more)

I noticed that Firefox renders regular fonts in bold on some websites.

Uploading screenshots to this thread doesn't seem to work which is why I'm linking them instead. Here you can see a comparison of the search results page of Ecosia in Firefox and Chrome: https://tr.canto.global/direct/image/beu725ieo946fcaqpdfb8chh6m/OqxmN6JWDMGDkEj98IsrfaG_zsM/original?content-type=image%2Fpng&name=Firefox+using+bold+fonts.png

And here are my Firefox fonts settings: https://tr.canto.global/direct/image/lkpqv9oujh4mf7lgq7hhq7vk4m/qO2xuYdMbC02aLGVRCD3n73FMKA/original?content-type=image%2Fpng&name=Firefox+fonts+settings.png

I'm also having the same issue with the support ticket system Freshdesk.

Anyone knows how to fix this?

Thanks!

Asked by Feuerfox 1 year ago

Answered by Feuerfox 1 year ago

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FVD Speed Dial Addon disabled by Mozilla - Not usable anymore - Lost my speed dials

Hi, I would like to ask a question about one of the add-on's for Mozilla browser, it's about FVD Speed Dial. I did not save any speed dials I did have. it worked normall… (read more)

Hi, I would like to ask a question about one of the add-on's for Mozilla browser, it's about FVD Speed Dial. I did not save any speed dials I did have. it worked normally all day, and suddenly I cannot use it nor save my settings to import to another speed dial because it's disabled by Mozilla for security reasons I will attach a screenshot. Is there any way I can recover my speed dial? Are they located on my PC by any chance, I cannot find them in any Mozilla folders? Would be really great if you could help me with this.

Thank you. Violeta

Asked by violeta.vasiljevic73 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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google pop ups have been disabled through firefox it worked yesterday however; today doesn't work and I can't print from google email account

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyd… (read more)

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyday?

Asked by nrvg27 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space.

Problems with slowness and crashing. Checked manage data and found this message: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk s… (read more)

Problems with slowness and crashing. Checked manage data and found this message: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space. Cleared yahoo.com and yahoosandbox. A few days ago it was google.com causing this same absurd data message. v 94.0 on Linux

Asked by mspohr 11 months ago

Answered by FredMcD 11 months ago

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When trying to access spectrun.net to watch TV on a Windows 10 PC I get the error: WLP-4005. I was previously able to access with no problem

I have cleared out site and cookie history with no success, How do I eliminate this error. Other browsers have no problem with accessing the Spectrum TV app on this windo… (read more)

I have cleared out site and cookie history with no success, How do I eliminate this error. Other browsers have no problem with accessing the Spectrum TV app on this windows pc.

Asked by paulm9449 12 months ago

Answered by paulm9449 12 months ago

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Fonts have an issue with being too thin and hard to read.

My firefox browser has had issues displaying fonts when I have the "Allow pages to choose their own fonts, instead of your selections above" box checked. Its not all webp… (read more)

My firefox browser has had issues displaying fonts when I have the "Allow pages to choose their own fonts, instead of your selections above" box checked. Its not all webpages as some have more bolded fonts, but it is more than one site.

I have scoured these forums trying to locate an answer, but for some reason the fonts are still so thin and unreadable. I have even erased all existence of firefox from my computer and reinstalled, but the issue still remains.

Please help me.

Asked by sauerbrendan 1 year ago

Answered by FredMcD 1 year ago

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Arrow, PgUp and PgDn keys to navigate on web page

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up t… (read more)

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up to go to the next screen. Since the last update, it seems I can't do that. When I hit the down arrow, or the PgDn key, it skips randomly down the page. This is especially true if I am reading an article with pictures in it. I think this might have something to do with my clicking yes to an inquiry from Firefox that just appeared on the page while I was browsing. It asked whether I wanted to be able to block text with keyboard commands. I'd like to change it back to whatever it was before, but can't figure out how to do that. Bill

Asked by w.burnham 11 months ago

Answered by cor-el 11 months ago

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Stop Blocking 3rd-Party Cookies

I need to edit a website in WebFlow. But when I log into the admin for the site, I get the attached dialog saying I need to make sure that Firefox accepts third-party coo… (read more)

I need to edit a website in WebFlow. But when I log into the admin for the site, I get the attached dialog saying I need to make sure that Firefox accepts third-party cookies. I turned off the Cookies setting in Privacy-Security, but that didn't help. How do I turn off blocking third-party cookies?

Asked by MichaelJonas 1 year ago

Answered by FredMcD 1 year ago

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Homepage Icon

Hello I don't why the homepage icon got vanished  ? I can't see it ! I refreshed the browser twice Then I finally removed I installed again and got back all my prefer… (read more)

Hello I don't why the homepage icon got vanished  ? I can't see it ! I refreshed the browser twice Then I finally removed I installed again and got back all my preferences such as passwords + bookmarks + add ons So, no problem The icon appeared, but after two seconds it was automatically removed. Nothing I did nothing I touched . ??? It is also the Icon of history becomes inside menu in the right side not ( lonely as it was before )

I see this good browser becomes the ever worst 

You, yourselves who damaged it. Not the users

Asked by mohammad Ahmad 1 year ago

Answered by mohammad Ahmad 1 year ago