Showing questions tagged: Show all questions
  • Archived

double space on bookmarks

Since version 91, now all my bookmarks are doubled spaced and this is too large. I want to go back the way it looked before with single spacing between the bookmarks. … (read more)

Since version 91, now all my bookmarks are doubled spaced and this is too large. I want to go back the way it looked before with single spacing between the bookmarks.

Asked by pcote1 12 months ago

Last reply by frfx 10 months ago

  • Archived

Proton tabs

With Firefox 91, I can no longer disable the hideous Proton changes to tabs. Separating tabs from their content is a really poor user interface decision. It makes it hard… (read more)

With Firefox 91, I can no longer disable the hideous Proton changes to tabs. Separating tabs from their content is a really poor user interface decision. It makes it harder to tell which tab is the current tab. With Proton, the active tab is slightly brighter than the inactive tabs. For older folks and color blind folks, this makes it all but impossible to to tell which tab is active.

If you won't come to your senses and revert this bad user interface decision, then at least add an official option to disable it and go back to the old tab style that other browsers use. If you won't do that, then I will just have to use a different browser. Which makes me very sad, because aside from your bad sense in user interface design, I loved Firefox.

Asked by Daniel Ethier 1 year ago

Last reply by p.f.sanderse 11 months ago

  • Archived

Shockwave flash

I used to use Adobe flash, but noticed on Google it's no longer supported FF suggest using "shockwave flash" but can't seem to find it, any idea's / suggestions please? … (read more)

I used to use Adobe flash, but noticed on Google it's no longer supported

FF suggest using "shockwave flash" but can't seem to find it, any idea's / suggestions please?

Asked by Forgotmyusername 11 months ago

Last reply by Paul 11 months ago

  • Archived

I receive this error message on one of my sites. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

I receive this error message on https://americaandcovid-19.com Error code: SSL_ERROR_RX_RECORD_TOO_LONG It is my site and is being blocked by https://www.safebrowse.io/wa… (read more)

I receive this error message on https://americaandcovid-19.com Error code: SSL_ERROR_RX_RECORD_TOO_LONG It is my site and is being blocked by https://www.safebrowse.io/warn.html?url=https://americaandcovid-19.com/&token=6fd8c83b

Asked by rjgil 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Security Keys for Google Account

I cannot log in to my Google account with Firefox. I get this message: You appear to have no security keys registered on your account, and won’t be able to sign in. To si… (read more)

I cannot log in to my Google account with Firefox. I get this message: You appear to have no security keys registered on your account, and won’t be able to sign in. To sign in on this device, ask your admin about registering a new security key or choosing another second step for verification.

I am the administrator of my account on Google Workspace. I have no idea what the problem is. I have MFA turned on and I am able to log in to Google with Chrome and Edge. I don't see an option on the Google Admin security tab to create a new security key. Please advise on a fix. Thanks

Asked by andrew151 1 year ago

Last reply by Bithiah 6 months ago

  • Archived

I had been using the "Repair Text Encoding" button I put on the menu bar now it does not work. It is grey out. Help I need this.

I had been using the "Repair Text Encoding" button I put on the menu bar now it does not work. It is grey out. Help I need this. I use it when reading some email. There… (read more)

I had been using the "Repair Text Encoding" button I put on the menu bar now it does not work. It is grey out. Help I need this. I use it when reading some email. There is two type of I guess language Western and Unicode. The button help me change the language. Thank You Ron

Asked by roneross 12 months ago

Last reply by AliceWyman 12 months ago

  • Archived

access denied

windows 10 downloaded some updates yesterday & now some websites that I used frequently say access denied. What can I do to correct this? I'm not very technical. … (read more)

windows 10 downloaded some updates yesterday & now some websites that I used frequently say access denied. What can I do to correct this? I'm not very technical.

Asked by joneseda 12 months ago

Last reply by cor-el 12 months ago

  • Archived

Intermittent Fault - Google sites won't load

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue b… (read more)

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue begins none of the elements work. This issue is frustratingly intermittent. It will be fine for a few min and then break for a few min. I'd attach screenshots but there is no error - simply does nothing. I have done a bunch of troubleshooting and testing to get to the root of the issue.

  • Reload page
  • Restart Firefox
  • Cleared cache
  • Disabled Privacy/Security settings
  • Disabled Plugins
  • Updated Firefox
  • New Private Window
  • Tested another browser - Other browsers load google sites
  • Tested non google websites – Other websites are loading
  • Tested another network

I’ve noted that google.co.za seems to have a separate intermittency from google.com. However, I have tested and found both can be ‘broken’ at the same time. It also happens with Youtube.com. I am quite happy to continue troubleshooting, I just need some direction.

Asked by triton.rudman 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

How to install Firefox Developer on Linux (Ubuntu)?

How to install Firefox Developer on Linux (Ubuntu)? I tried the manual way: https://askubuntu.com/questions/548003/how-do-i-install-the-firefox-developer-edition https://… (read more)

Asked by AnDx 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Could we get a fix for the spacing of the bookmarks and menu in 91.0?

Could we get a fix for the spacing of the bookmarks and menu in 91.0? The double spacing is back and the proton config change doesn't work. Wonderful that you are trying … (read more)

Could we get a fix for the spacing of the bookmarks and menu in 91.0? The double spacing is back and the proton config change doesn't work. Wonderful that you are trying to make things more readable on a phone but there are still lots of people who use Firefox as their PC browser.

Asked by njdev 1 year ago

Last reply by Toad-Hall 11 months ago

  • Archived

FireFox 91.0.1, extensions "Hoxx VPN" and "SetupVPN" seems not to work anymore

System : Linux Mint 20.2 FireFox : 91.0.1 (64-bit) Plugins/extensions "Hoxx VPN" and "SetupVPN" seems not to work anymore This is since FireFox 91.0.1 It takes a long ti… (read more)

System : Linux Mint 20.2 FireFox : 91.0.1 (64-bit)

Plugins/extensions "Hoxx VPN" and "SetupVPN" seems not to work anymore This is since FireFox 91.0.1 It takes a long time (about 30sec) connecting to the VPN, with no result. (no connection)

Both say something like : Result

<country> (SERVERS) 3.11.4 In some cases VPN extensions are not enough to bypass the firewall in your network. Extensions have only limited permissions on your computer and have limited capabilities.

We highly recommend to download our desktop client. It uses a very sophisticated VPN software and can bypass most of the firewalls.

Regards, Rob

Asked by rvansnippenburg 11 months ago

Last reply by JP 11 months ago

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 8 months ago

Last reply by dpt150v 2 months ago

  • Archived

Vers 91.0 Bookmarked Favorites Double-Spaced

With release of 91.0 my bookmarked favorites are double-spaced. I tried the "userChrome.css fix and apparently this no longer works. Is this double-spacing now permanent … (read more)

With release of 91.0 my bookmarked favorites are double-spaced. I tried the "userChrome.css fix and apparently this no longer works.

Is this double-spacing now permanent or is there a fix for it?

Thanks Dave

Asked by Doc16743 1 year ago

Last reply by Toad-Hall 11 months ago

  • Archived

STOP forcing browser/plugin/extensions to run: Google, Bing, Amazon, DuckDuckGo, eBay, Wikipedia, and whatever else you are forcing down our throats

Several people have complained and NOBODY is listening. I specifically switched to FF so I don't have to deal with intrusive sites. FF I thought claimed to be UNLIKE GO… (read more)

Several people have complained and NOBODY is listening. I specifically switched to FF so I don't have to deal with intrusive sites. FF I thought claimed to be UNLIKE GOOGLE and was more "private," so why are you putting in a Google browser/plugin/extension and forcing it to run on our PC's? I have enough crap on it taking up MEMORY and slowing it down, don't force anything people do NOT want. Just because these might be popular with many does NOT mean everybody wants it. Get rid of Google, Bing, Amazon, DuckDuckGo, eBay, Wikipedia, and WHATEVER else you are forcing us to run on FF.

Does FF have an agreement or partnering with these companies to TRACK US where ever we go on the internet? Looks like it. Per Wikipedia: DuckDuckGo earns revenue by serving ads from the Yahoo-Bing search alliance network and through affiliate relationships with Amazon and eBay. OK, so we have 4 of those And this at https://www.comparitech.com/blog/vpn-privacy/best-private-search-engine: DuckDuckGo displays ads for affiliate sites in the right sidebar, which is a little less aggressive than Google which presents ads at the top of search results. It earns additional profits from commissions from sites like Amazon and eBay, so you may want to be wary if those pop up a lot in search results. Also: As DuckDuckGo’s CEO, Gabriel Weinberg, explains in a Quora answer, the search engine does use your IP address to serve local results.

Why is FF pushing these sites when many of us do NOT use them nor want them? Why don't you add them as extensions where you can CHOOSE it if you wish? I found instructions on how to delete them in the FF File Explorer folder because merely deleting them in Settings does NOT remove them permanently as FF has them "hidden," however, they just come back and it messed up other add-ons. ALSO, these add-on's you are forcing on us is TAKING SPACE on my PC and I resent that.

I do NOT want to HIDE THEM, I want them REMOVED PERMANENTLY.

Asked by jj 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Allowing Insecure Content

Using a Windows 10 device. I currently have an HTTPS:// web address that I am connecting to using the most current version of Firefox. I am attempting to transfer data fr… (read more)

Using a Windows 10 device. I currently have an HTTPS:// web address that I am connecting to using the most current version of Firefox. I am attempting to transfer data from HTTPS:// to a an HTTP:// web address. It seems like the Browser is not allowing the transfer. I have attempted the same process in different web browsers with a similar problem; but after allowing insecure content for the site in other web browsers, the transfer is successful. How do I configure the most current version of Firefox to allow insecure content for a specific HTTPS:// website.

Asked by lorenzo.english1 11 months ago

Last reply by cor-el 11 months ago

  • Archived

How to set up start up tabs/pages

When I open Firefox I want different tabs to open. In the past there was an option for adding different start-up pages but now under settings I cannot find it. There does… (read more)

When I open Firefox I want different tabs to open. In the past there was an option for adding different start-up pages but now under settings I cannot find it.

There doesn't appear to be anything recent under the help pages.

Also, on another point, the settings menu in Firefox seems to be much more basic now with lots of settings hidden, you have to type in what you want in the help box, I don't understand why Firefox do this we should be able to just scroll through all the different options available under settings

Asked by rob158 12 months ago

Last reply by jscher2000 - Support Volunteer 12 months ago

  • Archived

Firefox ESR 91 MSI latest release

Hello, I saw that ESR 91 has been released, but when I try downloading from this link below. it says that the latest version is ESR 78. https://download.mozilla.org/?pr… (read more)

Hello,

I saw that ESR 91 has been released, but when I try downloading from this link below. it says that the latest version is ESR 78.

https://download.mozilla.org/?product=firefox-esr-latest&os=win&lang=en-US

Is there a specific time release? when the link above becomes ESR 91?

Asked by Linh.Nguyen3 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Firefox Browser windows unable to use Dark Theme after MacOS Big Sur update to 11.5.2

Hi. After the recent update of MacOS Big Sur to 11.5.2, my Firefox browser cannot display web pages in dark mode. I've tried reinstalling Firefox, reinstalling MacOSX, u… (read more)

Hi.

After the recent update of MacOS Big Sur to 11.5.2, my Firefox browser cannot display web pages in dark mode. I've tried reinstalling Firefox, reinstalling MacOSX, used Time Machine, changed Mac display settings, changed Firefox settings and nothing works. I've attached a screenshot of how my monitor looks after the update. The background is always white If anybody has a suggestion of how to fix this or what is wrong, please let me know so others can benefit from it if they have the same problem.

Notice the white background behind the number 1,2,3,4.

Asked by Mr. Mamou 11 months ago

Last reply by FredMcD 11 months ago