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Playing video on Google Drive stops on 720p

When playing videos on Google drive on 720p, it intermittently stops. If resolution is set to automatic, resolution changes to 360p. On another browser it works fine on 7… (read more)

When playing videos on Google drive on 720p, it intermittently stops. If resolution is set to automatic, resolution changes to 360p. On another browser it works fine on 720p. The issue persists with hardware acceleration disabled and in safe mode.

Asked by barbosa.andre 2 months ago

Last reply by JP 2 months ago

Problems with Firefox Browser

For some time now I've had problems with Google Shopping with Firefox. After clicking the shopping button, results are displayed for a few seconds. After that everything … (read more)

For some time now I've had problems with Google Shopping with Firefox. After clicking the shopping button, results are displayed for a few seconds. After that everything disappears and the website is empty. After reloading the page, something is displayed again. When I move the cursor over the pictures, everything disappears again. This problem does not exist with other browsers. Who has a solution? Thomas

Asked by th.b.mhl 2 months ago

Last reply by FredMcD 2 months ago

Firefox blurry after update to version 90.0.2 (64 bit)

I updated Firefox yesterday and since then everything in Firefox is blurry, except for some drop down menu's for some reason. Everything else is... I use two 4k 60hz moni… (read more)

I updated Firefox yesterday and since then everything in Firefox is blurry, except for some drop down menu's for some reason. Everything else is... I use two 4k 60hz monitors. On both of these they are blurry. It also seems like everything moves up and down a pixel when giving input (like keyboard or mouse inputs). I added an image of the blurriness. Does anyone know how to fix this?

Note: This is the only software experiencing this problem.

Best regards

Asked by JezusHimself 2 months ago

Last reply by cor-el 2 months ago

Data clogging my browser.

My Firefox browser is constantly showing 1 GB of disk space used. I've set up automatic clear of site data and cookies. I'm constantly having to clear all data and then… (read more)

My Firefox browser is constantly showing 1 GB of disk space used. I've set up automatic clear of site data and cookies. I'm constantly having to clear all data and then sign in to all my usual websites all over again. I'm not able to get onto my banking websites most likely due to this data clog. I'm SO TOTALLY tired of this constant cycle of trying to clear my data and accessing my usual websites. I'm using Firefox for many years without this trouble. I'm one week away from changing browsers. If I go to Safari I am not finding this trouble. Chrome is my next choice. I use my Mac computer for personal use only and my firefox is up to date. I'm using Big Sur on my macbook pro. What is going on?? Without a solution I'm out of here.

Asked by Bonnie Gallogly 2 months ago

Last reply by cor-el 2 months ago

Firefox password Manager

I use & want to continue using Firefox Password Manager but, since updating to Version 90.0.2 (64Bit), The "Please enter your primary password" window keeps opening a… (read more)

I use & want to continue using Firefox Password Manager but, since updating to Version 90.0.2 (64Bit), The "Please enter your primary password" window keeps opening about every 15 minutes (I have not timed it). I have already entered my primary password & used the auto login with several webpages. Then the login window will popup & I will have to re-enter the password before I can use the features. I am running Windows 10, with the latest updates installed.

Asked by antrim-enterprises 2 months ago

Last reply by Old Jim 2 months ago

Firefox is suddenly asking for master password twice after being idle

Firefox 90.0.2 on Windows 10 was installed on 7/27/2021 which is about when this started. Firefox is suddenly asking for master password twice, while running, not at sta… (read more)

Firefox 90.0.2 on Windows 10 was installed on 7/27/2021 which is about when this started.

Firefox is suddenly asking for master password twice, while running, not at startup. I leave Firefox running at night. I find two password dialogs when I log in in the morning. I'm not sure if they display at a certain time (e.g. midnight), or if it is a result of the system going into sleep and waking.

When Firefox starts or restarts, it displays one master password as expected.

I found this article from two years ago , but the "hotfix-update-xpi-signing-intermediate-bug" is not found in about:debug or in profiles.

I have not installed any add-ons recently. Last Windows update was KB5004237 installed on 7/18.

Is it Firefox? What else could be causing this problem?

Asked by tim.11.g 2 months ago

Last reply by TyDraniu 2 months ago

No option to present a tab in Google Meet on Firefox

Firefox Version: 90.0.2 (64-bit) Steps to reproduce: I joined a Google meet meeting. I clicked on the present button. The only options I get are "Your entire screen" and … (read more)

Firefox Version: 90.0.2 (64-bit)

Steps to reproduce:

I joined a Google meet meeting. I clicked on the present button. The only options I get are "Your entire screen" and "A window", there is no option to present "a tab".


Expected results: In other browsers like chrome, edge, there is an option to present only a tab. There should be one in firefox as well. It is very important.

Asked by khushmanaggarwal2003 2 months ago

Last reply by jonzn4SUSE 2 months ago

Bookmarks slow to open on first load

When I start Firefox for the first time, and click Bookmarks, it takes a little while to respond and populate the bookmarks list. I've created a video to show the problem… (read more)

When I start Firefox for the first time, and click Bookmarks, it takes a little while to respond and populate the bookmarks list.

I've created a video to show the problem. You'll see that when I clicked Bookmarks, it becomes unresponsive for a sec or so before slowly populating the list.

I'm not sure when it started, but it was recently. What can I try to troubleshoot it? It behaves the same way in Firefox Safe Mode.

Asked by anton.vantonder 2 months ago

Last reply by TyDraniu 2 months ago

Facebook Container

Firefox displays an icon for Facebook Container on my website's newsletter's form's email entry box. The more info states: "Allow Facebook to track you here? This site ca… (read more)

Firefox displays an icon for Facebook Container on my website's newsletter's form's email entry box. The more info states: "Allow Facebook to track you here?

This site can share your email address with Facebook, which allows Facebook to track you. Use a service like Firefox Relay to hide your real email address."

How do I get rid of this icon/service for Firefox Relay? It stops some people from signing up for my newsletter.

I do not display social media icons and do not offer social media sharing options except for a Pin It button for Pinterest on my website: https://www.scrapish.com/.

Asked by epps81 2 months ago

Last reply by wakjiraadula6158 1 month ago

Facebook Container claims a site I built can share with Facebook

A site I'm building has an email input. It is not connected to Facebook in any way, yet the Facebook Container claims the site can share my email address with Facebook. H… (read more)

A site I'm building has an email input. It is not connected to Facebook in any way, yet the Facebook Container claims the site can share my email address with Facebook.

How/why?

Asked by Al 2 months ago

Last reply by pg_78 2 months ago

URLs in search lists do not change color anymore after visiting them

Here is my system's status: Firefox 90.0.2 (64-bit) Bitdefender Total security (newest version) Windows 10, 64bit, Version 10.0.19043 Build 19043 Since a short while I e… (read more)

Here is my system's status: Firefox 90.0.2 (64-bit) Bitdefender Total security (newest version) Windows 10, 64bit, Version 10.0.19043 Build 19043

Since a short while I experienced that URLs in search lists did not change their color anymore as before to show them as already visited. This is a major impediment in using searches systematically. I cannot pin the timing for that problem down to a certain event as there had been updates to all 3 of the above mentioned system elements, OS, AV & Firefox. I tried to go through a number of suggested solutions to the problem without achieving anything. Pls note: -Browser is NOT set to "always search in privacy" -Browser is set to remember browsing history -Cross checking with MS Edge showed the same problem - means that it is probably not a Firefox internal issue -Tweaking MS/Edge privacy settings were equally unsuccessful

Does anybody have a suggestion where the problem might be rooted? I spent already several hours on this and it feels like a dead end. Thank you in advance for every hint in the right direction. JM

Asked by juergen-m 2 months ago

Last reply by FredMcD 2 months ago

my Wesite/blog

My website/blog is not loading correctly. Took off all addons, etc. It works fine in Edge. What else can I do? Wordpress site. Side widget loads at the bottom in Firefox.… (read more)

My website/blog is not loading correctly. Took off all addons, etc. It works fine in Edge. What else can I do? Wordpress site. Side widget loads at the bottom in Firefox.

Asked by kberman1976 2 months ago

Last reply by Seburo 2 months ago

Firefox browser version 90.0.2

I am no tech guru. Everything I have searched for help on firefox is completely foreign to me. the system crashes all the time., Settings do NOT work properly as I cannot… (read more)

I am no tech guru. Everything I have searched for help on firefox is completely foreign to me. the system crashes all the time., Settings do NOT work properly as I cannot deselect firefox as my default browser ever since it updated to 90. Now on 90.0.2, everything is a nightmare! I don't think anyone wants to spend 4-8+ hours trying to find out how to use the computer! So, if anyone can speak in plain English & not computer tech code which I do not understand, then help me please! As I look furhter down this page of questions, I have no idea how where to look & what I am supposed to be looking for. So, all I can say is I have a Windows 10 64-bit laptop with CCleaner free version, Malwarebytes free version, Smart defrag free version, Iobit uninstall without all the add-ons.

Asked by tjtjulien 2 months ago

Last reply by FredMcD 2 months ago

I followed directions to delete shortcut from Properties and deleted entire URL. Help

I am trying to restore my original my.yahoo.com page(s). Followed directions for restoring homepage in Firefox, but instead of just deleting the part of the target, I d… (read more)

I am trying to restore my original my.yahoo.com page(s). Followed directions for restoring homepage in Firefox, but instead of just deleting the part of the target, I deleted the whole shortcut. What belongs in there?

Asked by Jeanette 2 months ago

Last reply by jscher2000 2 months ago

jwz.org and DNALounge.com not loading

UPDATE (4 AUGUST 2021): Problem solved. Disregard original question below. UPDATED Yesterday, the websites jwz.org and dnalounge.com (yes, the two websites run by one of … (read more)

UPDATE (4 AUGUST 2021): Problem solved. Disregard original question below. UPDATED

Yesterday, the websites jwz.org and dnalounge.com (yes, the two websites run by one of Mozilla's conceivers) stopped working on Firefox. They just keep saying "Connection Timed Out", despite every other website loading fine.

I went through all the add-on-disabling and troubleshooting steps emphasised here, but it hasn't solved the problem.

This happens in both Firefox desktop and mobile for Android, but works fine in other browsers. Again, I went through all the steps of disabling add-ons/plug-ins and operating in Troubleshooter mode.

Asked by BuddyL 2 months ago

Last reply by FredMcD 2 months ago

Destroyed data

Hello When I started my Firefox browser today there suddenly was a total new version installed. My profile, settings, all tabs, bookmarks and saved passwords were all gon… (read more)

Hello When I started my Firefox browser today there suddenly was a total new version installed. My profile, settings, all tabs, bookmarks and saved passwords were all gone. And that despite I had in my settings dowload but not install until I want to. I want my profile and all that belonged to it back. And I dont want this to happen again. How to do that?

Asked by mich1mehre 2 months ago

Last reply by jscher2000 2 months ago

some black screem pop up

It's my fast day in Firefox browser but I am little bit unsatisfied as sometime a small black screen pop up by which I cannot interact with the product properly. I have s… (read more)

It's my fast day in Firefox browser but I am little bit unsatisfied as sometime a small black screen pop up by which I cannot interact with the product properly. I have share one screenshot of a YouTube video, you can clearly see that two small black box is there in the video. You may check the video here- https://www.youtube.com/watch?v=T9A_KkNyxh8. I really become very angry when it happen, for that I cannot even sign in into my google account properly.

Asked by karanadhikary811720 2 months ago

Last reply by FredMcD 2 months ago

I lost my bookmarks after a "reset" in windows 10 and have no clue how to restore them?!

Is there a way to restore my previous list of bookmarks after losing my firefox browser along with my startpage search? After I did a "reset" I ended up with everything M… (read more)

Is there a way to restore my previous list of bookmarks after losing my firefox browser along with my startpage search? After I did a "reset" I ended up with everything MS and with that, I lost my browser and search...stuck with Edge and other such stuff?

Asked by meestertim 2 months ago

Last reply by FredMcD 2 months ago