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  • Archived

Entry field is locked

I cannot enter anything into the search field of the Firefox home page. If I go to Google.ca, it works fine. I have the same problem signing onto my bank's web site. I… (read more)

I cannot enter anything into the search field of the Firefox home page. If I go to Google.ca, it works fine. I have the same problem signing onto my bank's web site. I cannot enter anything into the field to take my debit card number. I uninstalled Firefox and reinstalled it to no avail. If I use the TAB button to go to the next field, it always skips the field I am having trouble with.

Asked by rjpoulton44 1 year ago

Last reply by rjpoulton44 1 year ago

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Saving my history

Third time of asking - still no resolution! I really REALLY want to save my browsing history. I do NOT want my history to disappear. I now have managed to get Firefox to … (read more)

Third time of asking - still no resolution! I really REALLY want to save my browsing history. I do NOT want my history to disappear. I now have managed to get Firefox to save 7 days history. How do I get it to NEVER delete my history? Thanks for helping.

Asked by bewilderbeast 1 year ago

Last reply by bewilderbeast 1 year ago

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How to restore old firefox look (before 89)

I hate new firefox 89 looks. I can tolerate buttons. I can even tolerate ugly frameless tabs. But I will not tolerate bookmarks that are twice as fat as before. This is w… (read more)

I hate new firefox 89 looks. I can tolerate buttons. I can even tolerate ugly frameless tabs. But I will not tolerate bookmarks that are twice as fat as before. This is waste of space. Before I was able to see all my bookmarks from bookmark menu on screen. Now they are superfat and I have to scroll constantly in every sub-folder. Am I supposed to buy 4k screen now just because devs decided to make everything big like in touch-screen computers, even for mouse and keyboard users? Why is there no compact view anymore, only normal and superfat touch mode?

Is there any easy way, preference or something to restore old thin look? I googled topic and found some info about css styles but it includes too much of interfering with browser for me to do it. I want easy and permanent solution.

Asked by Piterk 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Having trouble removing all synced Firefox data to start fresh

I've been trying to start a fresh installation of Firefox on my desktop PC....both to start over, and also as part of troubleshooting a bug, and I'm having trouble figuri… (read more)

I've been trying to start a fresh installation of Firefox on my desktop PC....both to start over, and also as part of troubleshooting a bug, and I'm having trouble figuring out how to stop all my synced Firefox Sync data in Accounts from downloading and overwriting my fresh installation's default settings/bookmarks/add-ons/plug-ins/etc. What happens I go through an entire routine to first uninstall my current installation of Firefox, then delete every trace of my old profile data that I can find, then reinstall Firefox, set it up as desired, and log into Firefox Accounts to sync my new configuration. What happens instead is my old synced config downloads to my local Firefox and overwrites all my settings. I don't want to delete my Firefox Accounts account, I just want to make my new profile overwrite the synced one after I'm done setting it up.

Things I've tried: -Signing out of my Firefox account on my old installation and selecting the option to delete my old synced data. -As many different combinations of refreshing Firefox+clearing all of my browsing history data+signing out of Accounts & deleting my synced data......as I can think of, prior to uninstalling, and again after re-installing Firefox. -Logging into Firefox Accounts on my phone to confirm the deletion of my synced PC config


The last two options I can think of are to make sure *all* of my saved data in Accounts - across all of my devices and not just my PC - are deleted, and to try using the Profile Manage to create a new profile and upload that to Accounts........but I wanted to get someone else's input, as I've already burned several hours trying to figure this out.

Asked by AndysSeveredHead 1 year ago

Last reply by AndysSeveredHead 1 year ago

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  • Archived

Tabs gone after V89.0 update

Mt tab bar is set up to appear underneath the bookmarks bar. I just updated to version 89.0 (64 bit) and the tabs bar is there but NO tabs are appearing on it or anywhere… (read more)

Mt tab bar is set up to appear underneath the bookmarks bar. I just updated to version 89.0 (64 bit) and the tabs bar is there but NO tabs are appearing on it or anywhere. How do I fix this?

Asked by Briankarens 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Tab crashed when open a web page

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoo… (read more)

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoot Firefox crashes and it did not crash in troubleshoot mode. Then I tried extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems but non of these options solved the problem. I disabled all extensions, themes and hardware acceleration, and it reported the same error.

Asked by 2014762174a 1 year ago

Answered by Yegorius 1 year ago

  • Archived

Switch back to the old tab design???

Hello, I just installed the new update. The new tab design is totally confusing/unclear to me. Especially the fact that the new tabs don't have a "seperator-line" to th… (read more)

Hello,

I just installed the new update. The new tab design is totally confusing/unclear to me. Especially the fact that the new tabs don't have a "seperator-line" to the next tab. Thats totally disturbing to me. It's really difficult for me to keep the overview about my normally around 60 tabs now. Is there an option to switch back to the old tabs look and feel? Are there other options to customize the look of the tab bar?

Thanks in advance and Greetz!

Asked by alien1 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Secure connection failed and Firefox did not connect

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect Please avoid sending links with tons of… (read more)

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect

Please avoid sending links with tons of info to read because I don't have time to follow.

Many thanks Jorge

Asked by jagliano 1 year ago

Last reply by maisie27 1 year ago

  • Archived

until yesterday, Firefox had the same to toolbar settings as everything else. Then YOU updated me and the toolbar now only has HORRIBLE appearance. How to turn the clock back and use the Windows settings for everything?

until yesterday, Firefox had the same to toolbar settings as everything else. Then YOU updated me and the toolbar now only has HORRIBLE appearance. How to turn the clock … (read more)

until yesterday, Firefox had the same to toolbar settings as everything else. Then YOU updated me and the toolbar now only has HORRIBLE appearance. How to turn the clock back and use the Windows settings for everything?

Asked by rweeksy 1 year ago

Last reply by Nick 1 year ago

  • Archived

Changes in Firefox 89: I hate the new themes—where do I provide feedback?

I'd guess there's already a discussion regarding this, but I don't know where. Getting rid of the borders when there are multiple tabs open and turning things gray makes … (read more)

I'd guess there's already a discussion regarding this, but I don't know where. Getting rid of the borders when there are multiple tabs open and turning things gray makes for a far worse browsing experience for me. Why would one string of undifferentiated text in a long line of tabs make things any easier? It does not.

I've found a helpful site that allows turning off the new theme, but a commenter advises that that option too will soon be disabled: https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/

Is there an add-on that keeps the "classic" theme? I've googled how to provide feedback. One of those links is dead. What's the best way to make my thoughts known?

People love tech, but the older I get the more I see how it demonstrates a lack of ownership, that nothing is really yours on your devices, that what you're comfortable with is only one weekly update away.

Asked by 777bb 1 year ago

Last reply by 777bb 1 year ago

  • Solved
  • Archived

My Firefox profile is blocking GitHub.com!

Hello. Firefox prevents me from opening the following URL, citing Google Safe Browsing advisory: https://github.com/sandboxie-plus/Sandboxie/releases Google, however,… (read more)

Hello.

Firefox prevents me from opening the following URL, citing Google Safe Browsing advisory:

https://github.com/sandboxie-plus/Sandboxie/releases

Google, however, denies having issued any recommendation to block.

I have noticed that the problem has something to do with my own profile. The problem doesn't appear under the following circumstances:

  • I start Firefox in troubleshooting mode
  • I start Firefox with a new profile

I tried manually disabling all my add-ons, but even with all of them disabled, I can still reproduce the problem.

Any idea what could be wrong with my setup?

Asked by Fleet Command 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

How to set Tabs below address bar Firefox 89

I would like to set the tabs to display below the address bar in Firefox 89 64bit. I believe the setting is in about:config but I can't find it. Firefox does this ever… (read more)

I would like to set the tabs to display below the address bar in Firefox 89 64bit. I believe the setting is in about:config but I can't find it. Firefox does this every so often and I wish they would just have a button to say tabs on top, or tabs below address bar.

Asked by chip4343 1 year ago

Last reply by Chris Ilias 1 year ago

  • Solved
  • Archived

How do I make the font smaller in the bookmarks dropdown in Firefox 89?

Good afternoon. My Firefox has been updated to the new version but I noticed that the font size in my bookmarks dropdown menu has increased. I would prefer to make it s… (read more)

Good afternoon. My Firefox has been updated to the new version but I noticed that the font size in my bookmarks dropdown menu has increased. I would prefer to make it smaller as it used to all fit in one column without the need to scroll. Could someone tell me how, or if this can be done with the new version? Thanks and hope to hear back soon.

Asked by Figureguy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

How do you revert the design of the recent update?

The recent update just butchered the clean design Firefox had and now it's all horrible and even messed up my custom theme, I want to revert this unnecessary design updat… (read more)

The recent update just butchered the clean design Firefox had and now it's all horrible and even messed up my custom theme, I want to revert this unnecessary design update.

Asked by RedEyedRocker 1 year ago

Last reply by RedEyedRocker 1 year ago

  • Solved
  • Archived

Copy Link Icon in the Address Bar

Hello all, I used to have this setting whereby I had an icon at the end of the address bar which I could click on to copy whichever link was current at the time. I reins… (read more)

Hello all,

I used to have this setting whereby I had an icon at the end of the address bar which I could click on to copy whichever link was current at the time. I reinstalled Firefox or something due to a problem I had and I can't seem to find that option anymore. I can't remember if it was an add-on or an option in Firefox itself as standard.

I'm using Firefox 89.0 on a Mac.

Does anybody know how I can get that icon back?

Thank you.

Asked by Jawzaa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

where did the share button go?

Your newest download has terribly confused me. I'm not a techie, but a 74 yr. old grandma. Where is the share button. I want to send/forward an e-mail to someone, but … (read more)

Your newest download has terribly confused me. I'm not a techie, but a 74 yr. old grandma. Where is the share button. I want to send/forward an e-mail to someone, but I can't find the share button. The e-mail button just has a google account or a yahoo one. I don't use either of them. I'm just terribly lost since the update.

Asked by grandmaperson 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

FF 89.0 Blocks Access to Fidelity Account

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account se… (read more)

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account security code, or displays account entry page as plain text, not std HTML formatting, or most often results in a technical error page saying try again later. MS EDGE works fine, no issues. This is the only webpage this occurs on. Fidelity has no FF reported issues on their end nor does my IP supplier. Using desktop PC, running Win10/64-bit, DSL line @ ~ 2.3 Mbps. Using the "Light Theme" which was auto set with 89.0. This plus the new bastardized menus will push me to drop FF since I can't afford endless hours to fix basic functionality with ea update.

Asked by r3isl.ew.20x80wlsx 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago