Firefox Support Forum

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bookmarks, anything other than Lockwise Data was still there.

I made an account (this one) as i previously did not have one in hopes of somehow fixing that; then after searching for solutions i checked for an "old data" file (does not exist) and checked about:profiles (i have a second profile named "default" that has absolutely zero saved data on anything, i dont know where it came from or wheter it was ever used). The profile that i use ("default-release") was active and that was that.

Then i checked Appdata/Roaming/.../theprofile (from the profile page) and was relieved to find that both "logins.jason" and "logins-backup.json" contained my Login data: The Username and Password (encrypted), formSubmitURL, giud, enctype, etc. I made a completly seperate backup in case something i do ends up deleting those. Since the passwords are encrypted i cannot add them one by one to Lockwise.

I dont know why they dont appear when i check my Login data or try to use the data on any Website. Can i manually "import" the file into Firefox so that it automatically decyrpts the passwords?

Hi : when I turn on sync,after signing in,the browser pups up a tip says "This computer has been disconnected".But in my iphone,I signed in and truned on sync.

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to at least 88.0.1. Where did they go?

The attached screen shots are: - Right Click Menu on Page -- 88.0.1 - Right Click Menu on Tab -- 88.0.1 - Right Click Menu on Page -- 99.0 - Right Click Menu on Tab -- 99.0

The search engines I've added do not appear in the list after clicking the green + sign in the search box and they do not appear in the list in the options either. I used the "add more search engines" found in the bottom of the search engines list to find the missing engines and add them again, but when I find the engine I want to add there is only the "remove" button. So this tells me the missing engines in the list are still there but not accessible. I tried removing the added search engine and then adding it again but this did not make them appear in the search engine list. Everything was working fine until getting the last update before Firefox 89. Is there a way to fix this???

I discover that when I disable history in security param and reboot firefox it deactivate all add-on from working on tool bar. Firefox Ubuntu 88.0.1 (64 bits) Ubuntu 21.04

I got a new computer and tried to sign into Firefox. I was able to do so but, when I go to see my passwords Firefox wants a "Primary Password". I was able to sign into Firefox and sync to get my bookmarks but, I cannot get my logins and passwords. Firefox keeps asking for "Primary Password", nothing works. My account email is on the 3 line Firefox start menu. Any help appreciated.

Firefox will not update, but continuaaly load unstoppable popups suggesting I download and install a new copy. This is "Firefox for Acer". One other question about this was answered "I assume that you can ask this at the Acer support forum as they should know this best." wgich means, I suppose, that the responder doesn't knowm but likes answering questions.

Does anyone know? Is this why Firefox fails to update? Will re-installing eliminate the problem? Is there any way to stop the popups?

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have thought that a simple task as entering a web address in the address bar and hitting enter would become so difficult, though for a while now this seems to be the case and to the point to where I'm considering not bothering with the Firefox browser anymore. I do enjoy where Firefox is now in current development and the way it looks as well the great performance. However, when basic functionality such as typing in a web address and hitting enter becomes difficult all the aforementioned positives become less and less relevant. It seemed to all start when development came to redesign the appearance of the UI, not sure what version. Basically, what I come to experience now roughly 90 percent of the time I type a web address in the address bar and hit enter is the browser does nothing. Sometimes it takes 5 to 6 tries with having to put the mouse courser back into the address bar and hitting enter multiple times before the browser decides it want's to go the website. Same issue occurs when opening a bookmark in another tab, switch to the tab and the site isn't loaded, have to hit enter multiple times before the web address will begin to load. Seems also that any setting regarding tabs background loading isn't present anymore in the settings either. Same issue will occur when selecting a favorite that comes up while typing in the address bar.

Recently I had reinstalled my entire operating system and was hopeful that this issue would be resolved by doing so with a fresh install of Firefox too, though the issue is still present.

I have no add-ons or themes that modify the address bar, nor any search add-ons. In fact, this issue occurs with no add-ons installed at all. The only thing I can think currently is that it is an issue and or bug of some kind within the search and or address bar settings current design.

My settings here are attached as images.

Everytime I opne FF, it keeps resetting since the last update. I've since tried a fresh install, deleting prefs.js, there was no user.js, restarting without any addons, nothing works.

Any advice would be great, thank you.

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- nothing. If the developers are incapable of solving this go ahead and tell us ! We can look for other browser options. I have researched everything to do with the matter and the topic just round and round and round in circles. Dozens claim to have the answer but they are all full of hooey. Simple question -- time to start looking for options other than FF ?

i lost my previous tabs and i couldnt recover them. they were no were to be found in history. i need to restore tabs to a previous time or date to recover them and there is no such option, as i accidently closed the new tab and now its overwritten " previous" tabs.

I download Endnote .ris reference files every day, and have done for decades. Endnote supplies a parsing tool that imports the data into the database. But it has just stopped working. In the import dialog box, the message that comes up on downloading a ris file is: "what should Firefox do with this file?

  Open with Notebook (default)"

Well down the dropdown option list I can choose to open with Endnote, so I clicked on "Do this automatically for files .." then chose the Endnote option. Which works, but it doesn't stick. If I go to the Options page>Applications>ris, nothing comes up. If I choose >Endnote, the suggested option is to open every Text file with Endnote - not a good idea.

Has something gone wrong with Firefox or with Endnote settings? Thank you

'Why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? I have been using firefox ad blockers for months with great success; but suddenly they stopped functioning efficiently. Since firefox took them OUT OF MY UPPER TOOLBAR SEVERAL WEEKS AGO . 'Thus I have no idea if they are working or not.' There was no announcement of changers or any update that I know of.

Otherwise with no help from firefox, the last resort will be switching to an independent vpn to resolve firefox ad issues... For years I had no issues with firefox or even ad blocking problems; but now ads and firefox's constant need to take TOTAL control of everything has become a major issue.

If all fails, the last hope will be turning to Express VPN...Thanx for any help you can give...rjk

Bookmark toolbar always worked and I could turn it off or on but always left on. But now Bookmark Toolbar doesn't show and when I click on it in Toolbar options the check mark won't appear but Menu Bar still turns Off and On when I click on it. Restarted computer before this happened because trouble with mouse pad and got notice about Firefox 89 update but closed it because prefer Firefox 88 that has smaller Bookmark and Menu Toolbars