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constant updates disrupt settings

hi, i'm mostly interested in getting some help with creating my settings/preferences to stay the way i want them. every time there's a update, my personal settings get wi… (read more)

hi, i'm mostly interested in getting some help with creating my settings/preferences to stay the way i want them. every time there's a update, my personal settings get wiped out and i have to start all over again. there was a time when FF offered a way to leave some updates out and select the ones we wanted. now, it's all blanket updates. many times i lose important tabs and files. it's annoying. the way these updates are coming in i cringe each time i see the notice. and then there are times they get done automatically.

what's a mother to do?

many thanks for your consideration!

Asked by sallyoakley55 1 day ago

Last reply by Scribe 13 hours ago

  • Solved

Can't save logon information or create a primary password

On 84.0.2 on OSx. Firefox will offer to save usernames and passwords, but then does not remember them in the future. Attempting to import existing data from another brows… (read more)

On 84.0.2 on OSx.

Firefox will offer to save usernames and passwords, but then does not remember them in the future. Attempting to import existing data from another browser into Lockwise prompts a request to set a primary password first. Attempting to set a primary password (which is currently not set), yields the error message "Unable to change primary password."

Asked by aedes.ag 2 days ago

Answered by aedes.ag 2 days ago

  • Solved

Menu Font Size

I am using Firefox 84.0.2 (64-bit) on Win 10 Pro and the menu font size and toolbar icons are minuscule, even on my 32" monitor. I found a fix for this same problem in Th… (read more)

I am using Firefox 84.0.2 (64-bit) on Win 10 Pro and the menu font size and toolbar icons are minuscule, even on my 32" monitor.

I found a fix for this same problem in Thunderbird, but I don't see any way to make the menu fonts and toolbar icons bigger in Firefox. This has nothing to do with web sites, just the menu/bookmarks, toolbar icons, etc.

Thank you.

Asked by Bogey62 3 months ago

Answered by cor-el 3 months ago

  • Solved

Printer using system dialog box

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for t… (read more)

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job. I can't find a setting to force Firefox to always use the system printer dialog box. Anyone know how to fix this? It's enough to make me stop using the browser becasue thr Firefox dialog box sucks.

Asked by contact409 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)

Dear all, I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration… (read more)

Dear all,

I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched.

Environment details:

  • Enterprise environment with several tausends of clients
  • All clients on Windows 10 Enterprise between 1809 and 20H2
  • All clients have always the newest Firefox installed currently 84.x

This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options:

  1. 1 Allow the downgrade by using the environment variable MOZ_ALLOW_DOWNGRADE on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues?
  1. 2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for.

Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?

Thanks in advance Amir

Asked by Large Enterprise Support 3 months ago

Answered by Large Enterprise Support 1 week ago

  • Solved

Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 3 months ago

Answered by jscher2000 3 months ago

Compatibility: an increasing number of websites and features do not work in Firefox on Linux

I believe everyone has a right to choose the browser and operating system they use. I choose to use Firefox because I care about my privacy, and because of features like … (read more)

I believe everyone has a right to choose the browser and operating system they use. I choose to use Firefox because I care about my privacy, and because of features like multi-account containers - as a software developer these are non-negotiable. I choose to use Linux for similar reasons, and many Linux distributions come with Firefox preinstalled as a default browser. In light of recent changes to Google's data collection through Chrome, I am more than ever committed to using Firefox as my only browser.

However over the last year or so, I have noticed an increasing number of websites or features on websites have stopped working in Firefox on Linux, forcing me to use Chrome against my wishes. Examples include the entirety of the Australian government's MyGov website; the phone call feature in Slack; and Google Meet meetings (no audio). I know people who use Firefox on other operating systems and they have not had these problems, so I can only assume that the issue is specific to Firefox on Linux.

I am not trying to suggest that Mozilla is responsible for this in any way - if Google or Slack or the government refuse to support Firefox on Linux, that's their responsibility, not Mozilla's. However, I am not convinced that the lack of support is intentional, or that it isn't a quirk of the particular Linux distribution I use or the version of Firefox included in the package manager. Any advice would be appreciated.

My Firefox version is 84.0.1, and my Linux distribution is KDE Neon User Edition 5.21 which uses Ubuntu 20.04 under the hood.

Asked by loathgrim 1 week ago

Last reply by loathgrim 1 week ago

Firefox keeps redirecting http to https, and I need to tell it not to for a specific site

I have an ssh tunnel that I am using to access an AWS ElasticSearch instance running in AWS, so that I can see Kibana in my browser. The tunnel is necessary because acce… (read more)

I have an ssh tunnel that I am using to access an AWS ElasticSearch instance running in AWS, so that I can see Kibana in my browser. The tunnel is necessary because access is only allowed through a specific jump/gateway host that we have setup (this is very standard).

I used to be able to access this just fine with http://localhost:9200/_plugin/kibana But then ElasticSearch updated something to require that the 'HOST' header contain the original host, ie: search-blahblahblahblah.us-east-1.es.amazonaws.com

Ok, no matter, I'll just add an entry to my hosts file: 127.0.0.1 search-blahblahblahblah.us-east-1.es.amazonaws.com

Now, I can curl just fine, and using Chrome works just fine too: http://search-blahblahblahblah.us-east-1.es.amazonaws.com:9200/_plugin/kibana

But every time I try to use Firefox, it replaces the http with https, which obviously doesn't work because the tunnel is to port 80.


Yes, I realize that *.amazonaws.com is owned by Amazon and they have an SSL cert.

I have read a similar ticket, here: https://support.mozilla.org/en-US/questions/1209387 The acceptable answer in that ticket seemed to be to use a different domain for local development, which shouldn't be too hard to do, but in my case this is not a usable answer.

I should be able to override Firefox and tell it not to change a URL that I have put into it, at least for specific sites.

Asked by veqryn 3 months ago

Last reply by garth4 1 week ago

Page source is sometimes incomplete

Here's how I discovered this issue. PayPal has a page on which the user selects a method for having money withdrawn from one's PayPal account to one's bank. I've found th… (read more)

Here's how I discovered this issue.

PayPal has a page on which the user selects a method for having money withdrawn from one's PayPal account to one's bank. I've found that this page's "Next" button works correctly (that is, it loads the page on which the user would then indicate the amount to be transferred) on Firefox 40.0.2, but it works incorrectly (that is, it only underlines the word "Next" and does not load a new page) on Firefox 52.9.0 and Firefox 87.0.2. (My internet access in each case is dialup.)

After pursuing various leads on the possible cause, it occurred to me to inspect the page source for the "withdraw" page for each of those versions of Firefox. And I discovered that the page source displayed by Firefox 40.0.2 contained content that was absent from the page source displayed by either of the other two Firefox versions. Some of this content appeared to define a function that returns content to the server when "Next" was clicked. If true, this could certainly account for why clicking the button didn't do what it should.

I noticed that the page source uses as many as 12 nested levels of <div>-</div> elements, which seems counter to the advice I read at an HTML standards page (at whatwg.org). But I don't know whether this could be a factor in the behavior I described.

I've copied the page source for each Firefox version and pasted them into text files, but I wasn't sure it would be appropriate to post them publicly. I would be glad to provide them offline.

Thanks for any help or suggestions.

Asked by dhlevin 1 week ago

Last reply by dhlevin 1 week ago

Is it possible to officially download old versions of the browser?

(I have bad English, sorry.) Hello! May I ask? Is it possible to officially download older versions of the FireFox browser? And at the same time that they work and open s… (read more)

(I have bad English, sorry.) Hello! May I ask? Is it possible to officially download older versions of the FireFox browser? And at the same time that they work and open sites. Just, I have an old netbook, in general, all new browsers do not work well. Thank you in advance for your answer!

Asked by Киря 1 week ago

Last reply by cor-el 1 week ago

who decides these terrible ideas to change the basic way FF works?

Thanks to terrible, productivity-sucking changes in the basic functions of the FF browser, I have started using other browsers. First - FF updates far too frequently - al… (read more)

Thanks to terrible, productivity-sucking changes in the basic functions of the FF browser, I have started using other browsers. First - FF updates far too frequently - almost daily. No option to block update notifications. Never know if it's something trivial, an important security fix, or a major interface change. The 'what's new' page is always incomplete. 2nd - FF downloads software surreptiously through the sneaky "normandy" back door and inserts feature changes irregardlessly. Doesn't matter if you explicitly selected NO to enrolling in studies. Users can't get a straight answer on how to disable Normandy. Named after the Allied stealth invasion of Europe, it does the same thing to our computers. 3rd- FF caters to fringe techie desires with an onslaught of unwanted or unsuable additions that bloats the software, uses up CPU, or inserts intrusive attention-seeking diversions. I am forced to spend too much time after each update to investigate how to shut off unwanted surprises as well as unannounced alterations to my option settings. For example, if I press the mute button on my keyboard a very large media window pops up and takes over a sizeable chunk of my computer screen. It cannot be resized. It has no close button. Took hours to find out how to disable this. 4th-FF developers seem to expect users to have the newest computer equipment, huge display screens, and lot's of extra memory. If not, too bad. 5th - the recent puzzling, arrogant changes to the basic print function is evidence of that mindset. FF developers say they aren't going to let users revert to the normal "classic" small foot-print pulldown menu on the left side of the screen to preview, set up headers, etc. Too bad if the open window is too narrow to view this new intrusive, real estate consuming right hand display. Too bad that you can no longer simply seamlessly interact and accomplish the task. Too bad that the FF developers think they know better than you that you should change the way you work. 6th Reader view is an obscure feature. I do not want to be forced to use it. I do my best to strip out or ignore the overwhelming number of pictographs competing for my attention, 7th - I can no longer see URLs in the address bar. You've truncated them. I am forced to cut and paste them into a text editor to see them in their entirety. 8th - Firefox hangs video streaming sites like peacocktv.com. Windows Taskmanager shows that FF forces CPU and hard drive usage to 100%. 9th -There is no mechanism to escape, break, or interrupt FF's failed video stream. How sad that Microsoft's obnoxious Edge browser is better at video streaming. It uses far less system resources on the same video streaming site. AND doesn't hang the OS. It's likely FF's new unwanted capability to launch multiple picture in pictures - which I don't use - hogs resources. 10th- How about beta testing using 'normal' non-super techie /gamer users? 11th -FF disabled user Feedback. I stopped updating Firefox. Not trustworthy.

Asked by plew29881 2 weeks ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 week ago

new print menu terrible

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog",… (read more)

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog", which "Firefox help" never heard of. I can't find any way to get rid of it. It is a hateful change to Firefox, I hate it and my sister is in tears. She hates computers anyway. Seniors can't handle these dramatic changes.

Asked by jmaroon452 3 months ago

Last reply by plew29881 1 week ago

  • Solved

Not able to see any page actions after clicking the button in the address bar

When I click the three dots in the address bar to open the page actions, I am not able to see any options it shows an empty box. It started happening recently. My version… (read more)

When I click the three dots in the address bar to open the page actions, I am not able to see any options it shows an empty box. It started happening recently. My version is 84.0.

Thanks in advance for helping out.

Ps. I have attached the screenshot of what exactly is happening.

Asked by Diode 2 weeks ago

Answered by FredMcD 2 weeks ago

Arrow keys causing Windows 10 pop up volume controls.

All of a sudden my right arrow key is causing the windows 10 volume pop up to come and increase my volume which is very annoying, how do I fix this? I already did this, … (read more)

All of a sudden my right arrow key is causing the windows 10 volume pop up to come and increase my volume which is very annoying, how do I fix this? I already did this, and restarted Firefox and windows 10, didn't work. hardwaremediakeys. enabled = false.

Asked by Anonymous 3 months ago

Last reply by Anonymous 2 weeks ago

Password Manager Lockwise vs. Old

Showing all passwords in a list view as it was in the old password manager was really helpful. I tried to install this: http://forums.mozillazine.org/viewtopic.php?f=38&a… (read more)

Showing all passwords in a list view as it was in the old password manager was really helpful. I tried to install this: http://forums.mozillazine.org/viewtopic.php?f=38&t=3062276

But unfortunately with the newest Firefox 84 it is not working anymore. I get an error message.

Is there any other possibility to reactivate the old password manager? There are countless of people and threads on the internet wanting this feature back. Mozilla made a step backwards here unfortunately.

Thank you for your help!

Asked by Nils 2 months ago

Last reply by Nils 2 weeks ago

Customizing my page

I used to be able to move the topics up or down the page to soot my liking,, like edit,, move the post up or down the page,,, now I only get , customizations coming soon?… (read more)

I used to be able to move the topics up or down the page to soot my liking,, like edit,, move the post up or down the page,,, now I only get , customizations coming soon??? what happen?

Asked by Foxfire 3 months ago

Last reply by TyDraniu 2 weeks ago

Read Cookies

I used to be able to see what the cookies were storing. When I tried to do that just now I only have the choice to delete it or not. What happened to viewing them? … (read more)

I used to be able to see what the cookies were storing. When I tried to do that just now I only have the choice to delete it or not. What happened to viewing them?

Asked by tomhogan1 2 weeks ago

Last reply by cor-el 2 weeks ago

  • Solved

Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 3 months ago

Answered by cor-el 3 months ago

  • Solved

Dashlane extension not found to download on Firefox.

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When … (read more)

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When searching for 'Dashlane' on the Firefox browser to install the extension on my browser, nothing relating to 'Dashlane' can be foound.

Asked by John Wheal-Jones 3 months ago

Answered by TyDraniu 3 months ago