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  • Archived

Account locked but email works fine

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’v… (read more)

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’ve locked your account to protect your Firefox data."

My email works fine and I could use it to login and ask this question. Please help

Asked by alokminesh 1 year ago

Last reply by jscher2000 11 months ago

  • Archived

picture in picture

Hi everybody! This new function "picture in picture" is bothering and prenvents from concentrating on the main subject. I tried everything announced to stop it including … (read more)

Hi everybody! This new function "picture in picture" is bothering and prenvents from concentrating on the main subject. I tried everything announced to stop it including menu > options > deactivate control... but it still invites itself, no possible control. How may I stop that completely??? tks Lionel

Asked by Seylione 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Book mark transfer to a new device

My laptop hard drive stopped working and I switched to using a pc. I recovered all my files and downloaded Firefox and tried Sync to transfer my bookmark from the laptop … (read more)

My laptop hard drive stopped working and I switched to using a pc. I recovered all my files and downloaded Firefox and tried Sync to transfer my bookmark from the laptop to the pc but I do not see my bookmarks for Firefox. How can I transfer my old bookmarks and history to the pc?

Thanks

Asked by dee.alani 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Roblox Not Loading and won't work

I require assistance. I have a game called Roblox that I played every day. It would start as usual and I would play with my friends and all. But suddenly, it started sayi… (read more)

I require assistance. I have a game called Roblox that I played every day. It would start as usual and I would play with my friends and all. But suddenly, it started saying "An error occurred while starting roblox". I tried opening Roblox on Firefox but it said "Warning: Security Risk ahead", I even tried advancing, and it still wouldn't let me in. I tried restarting my computer, restarting Roblox, my internet, and deleting and reopening Roblox, but nothing worked. I emailed my teacher and he hasn't responded yet, and I'm kind of desperate. so please help. I noted that this happened earlier, so I am wondering if this is temporary or if i accidentally installed a virus or something. Please respond as soon as possible! ( I tried Roblox.com, but it said it was blocked because of filtering, even though there is nothing inappropriate on it ).

Asked by LOFelixJ41 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

In browser adress bar when I copy web adress in Japanese and copy it remains in Japanes but not anymore

I have recently noticed when I copied web address which was in Japanese after copying on a note pad or even in the MS outlook email it turned like this %E3%82%B9%E3%. Bef… (read more)

I have recently noticed when I copied web address which was in Japanese after copying on a note pad or even in the MS outlook email it turned like this %E3%82%B9%E3%. Before it was copied in the same language such as English or Japanese. When I look at the address in the browser it is in Japanese but if I copy and paste it turn in to %E3%82%B9%E3%. What could be the cause? Is it normal. Any guidance/help will be much appreciated.

Thank you in advance.

Asked by Ari94 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Open PDF not download

Firefox is downloading all PDFs that I open rather than opening them and then downloading/saving only the ones I need to save. I've adjusted my settings to "open with Ado… (read more)

Firefox is downloading all PDFs that I open rather than opening them and then downloading/saving only the ones I need to save. I've adjusted my settings to "open with Adobe Acrobat DC" and don't see any further settings. I'm on a MacBookPro. TIA!!

Asked by echazdon 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

installing Chrome on computer with Firefox

I use Firefox as default browser and cannot install Chrome. Downloaded Chrome and tried to install but I get 404 error message saying selected URL cannot be located on th… (read more)

I use Firefox as default browser and cannot install Chrome. Downloaded Chrome and tried to install but I get 404 error message saying selected URL cannot be located on this server. I have cleared cache and cookies, didn't help.

Asked by pbtroubadour 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Savefromnet youtube downloader

Just now,I am no longer able to download youtube videos with Firefox . I contacted Savefromnet,and they tell me you no longer support their coding?? Any info on this plea… (read more)

Just now,I am no longer able to download youtube videos with Firefox . I contacted Savefromnet,and they tell me you no longer support their coding?? Any info on this please. Uasing version 82.0

Asked by alcotecstar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Import passwords and logins from .csv file

Hello All, I am trying to import passwords & logins from a .csv file to FF version 82.0 I have enabled "import from a file" option and have a .csv file which I exp… (read more)

Hello All,

I am trying to import passwords & logins from a .csv file to FF version 82.0 I have enabled "import from a file" option and have a .csv file which I exported from FF version 81.0 I believe. I click on import from a file and browse to the file, click Open, and the dialog box disappears, BUT, the passwords don't appear in FF Lockwise, even after I restart FF. Makes me want to switch to Chrome when crap like this happens, or rather doesn't happen. Any help and advice gratefully received.

TIA, Dave.

Asked by winter_david1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Charge of $2.99 per month

I seem to have signed up for a product that costs $2.99 per month. I don't know what the product is and I don't use it. Mozilla provides no way to cancel this charge tha… (read more)

I seem to have signed up for a product that costs $2.99 per month. I don't know what the product is and I don't use it. Mozilla provides no way to cancel this charge that I have been able to find.

Asked by cwidgren 1 year ago

Last reply by Václav Trpišovský 1 year ago

  • Archived

Videos on some websites like PanBaidu cannot be loaded, adivising me to install the flash plug-in which r already installed

Videos on some websites like PanBaidu cannot be loaded, adivising me to install the flash plug-in which r already installed.So i wonder how to fix the problem? I also wan… (read more)

Videos on some websites like PanBaidu cannot be loaded, adivising me to install the flash plug-in which r already installed.So i wonder how to fix the problem? I also want to play the video with the speed x 2,but i cannot even load it. Could u please tell me what to do?thx!

Asked by nanzhang971108 1 year ago

Last reply by cor-el 1 year ago

  • Archived

https://detectportal.firefox.com/success.txt message.

I am running FireFox 82.02 (64 bit) on a windows 10 computer. The " you must log in to this network" message leading to the https://detectportal.firefox.com/success.txt "… (read more)

I am running FireFox 82.02 (64 bit) on a windows 10 computer. The " you must log in to this network" message leading to the https://detectportal.firefox.com/success.txt "success.txt response when picked. Iead the article which said to : (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste captiv and pause while the list is filtered

(3) Double-click the network.captive-portal-service.enabled preference to switch the value from true to false

If you are in a managed environment using an autoconfig file, for example, you could use this to switch the default:

user_pref("network.captive-portal-service.enabled", false);

Did all of that and the current switch is FALSE, but I continue to have the error each time I open FireFox.Been using FF for years with ZERO problems and never want to switch. What am I (not) doing?

Thanks in advance for any help.

Asked by Rageton 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Changing the setting where delete button take you back a page

How do I change, or is there a way to stop the browser from going back a page when i press delete too many times on a box or I haven't managed to click where I thought I … (read more)

How do I change, or is there a way to stop the browser from going back a page when i press delete too many times on a box or I haven't managed to click where I thought I had?

Asked by Vw 1 year ago

Last reply by cor-el 10 months ago

  • Archived

What happened to the Download Icon Arrow for the FF Toolbar?

What happened to the Download Icon Arrow for the FF Toolbar? It is missing from my toolbar and not available in Customize. I have a blank space where the where the icon … (read more)

What happened to the Download Icon Arrow for the FF Toolbar? It is missing from my toolbar and not available in Customize. I have a blank space where the where the icon used to be. I can click on that space and the downloads will show, but the icon is not there. If I go to Customize to drag it to the toolbar, the Download Arrow is not there either.

Asked by kathyjoe5 1 year ago

Last reply by cor-el 1 year ago