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Cannot open a local directory

Hi community, I found I cannot open any local directory, like "file:///home/". Firefox keeps loading but shows a blank page. Actually I found I cannot open PDFs by Firefo… (read more)

Hi community,

I found I cannot open any local directory, like "file:///home/". Firefox keeps loading but shows a blank page. Actually I found I cannot open PDFs by Firefox first, and then I found I cannot open any directory. I think these two issues are related.

Does anyone have some idea about this issue? OS: Manjaro Linux Firefox: 80.0.1

Thanks.

Asked by linwaytin 1 month ago

Answered by linwaytin 3 weeks ago

  • Solved

Capturing control of the add-on.

Why was one of the add-ons able to take over control of the entire browser and add-ons in it and establish its own rules? At the same time, it deleted all history and ope… (read more)

Why was one of the add-ons able to take over control of the entire browser and add-ons in it and establish its own rules? At the same time, it deleted all history and open tabs and my profile (firefox) did not save anything and did not restore the current session after reinstalling the browser, although it is worth remembering the current session and tabs there. I tried to remove this add-on for a long time, but it blocked all possibilities to do it. The browser began to open with one tab with an incomprehensible address, which was not even displayed correctly, and any attempt to search for something led to the opening of an incomprehensible search engine, but it was possible to go to Google. I don’t remember the name of the search engine, alas, it was several months ago, there was still no time to write to you. Oh yes, on the screenshots everything is in Russian, I'm not sure that you can fully understand them, and if so, write to me about it and I will try to translate the key positions. I would be glad to hear at least some thoughts on this in my profile mail. Here are some screenshots:

Asked by mr.andersan 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Printing Problems with Firefox

I have a new HP printer and I am using Firefox from a Windows 10 PC. I am plagued with Paper Mismatch errors when printing emails from Firefox. After a lot of trouble sho… (read more)

I have a new HP printer and I am using Firefox from a Windows 10 PC. I am plagued with Paper Mismatch errors when printing emails from Firefox. After a lot of trouble shooting, I have found that this problem seems to be confined to Firefox, as it does not happen when using other browsers, e.g. MS Edge. I have tried resetting all Firefox printer settings and the problem still happens when opening Firefox in Safe Mode.

The print job stops with the error message Paper Size Mismatch after the 1st page, and printing will not continue or even move on to the next job until the error is cancelled from the printer's control panel. This means I have to be working next to the printer and cannot print remotely.

In the printing dialogue box under Printing Preferences, the paper size shows Letter, whereas I am using A4 in the printer, and this is the mismatch causing the problem. I can change the paper size in Printing Preferences from Letter to A4, but I have to do this for every job seperately as the paper size setting always reverts to Letter. This is totally impracticable.

Regretably, I will have to stop using Firefox unless there is a solution. Can anyone help me to change the paper size setting to always default to A4, please? Thanks in anticipation.

Asked by CSH 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Win 7 apps bring up “server execution failed” --after FFx 81 upgrade

Possible coincidence, but suspicious! Re: Firefox 81 [from the 100s of ‘hits’ I see here now, likely a Ffx bug] Written from wife’s PC since mine is now crippled. I upg… (read more)

Possible coincidence, but suspicious! Re: Firefox 81 [from the 100s of ‘hits’ I see here now, likely a Ffx bug]

Written from wife’s PC since mine is now crippled. I upgraded to Firefox 81 on my own PC, reluctantly, for “security” fixes, NOT for the big new feature I don’t want. Last night I downloaded v. 81 then closed Ffx and shut down the PC late at night. (It runs Win 7 with all the relevant updates I know.)

Today after booting, it showed my normal desktop. But my email app (located on D: drive) would not open either from shortcut or from Programs menu. Same for all the other apps I tried to open, even on C: drive, including ms_Office. Almost any app would bring up “server execution failed.”

Now, after a few hours on “Sleep” then reopening: --Nothing but a black screen (w/cursor) for 5-10 minutes anyway; --Later a plain blue screen, in small type on lower right: “Windows 7 build [no.] / “This copy … not genuine” –although it came installed, straight from Dell!

I hope mozilla can help cure this in its paralyzed state – and get me back to v. 80.0.1 that worked!

Asked by djupde 3 weeks ago

Answered by FredMcD 3 weeks ago

  • Solved

What happened to my history and bookmarks

I have been using FF for many Years and kept everything in my profile to retrieve history and bookmarks even if switching the Device. Now since I was forced to do some up… (read more)

I have been using FF for many Years and kept everything in my profile to retrieve history and bookmarks even if switching the Device. Now since I was forced to do some update I could not lunch the browser unless chosing create new profile. I logged in to my FF account, did password reset, and I have nothing in the browser, no history, no folders with bookmarks although I haven't even change the device. What's wrong>?

Asked by luk.magiera 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

I can’t login to the Ebay site. Firefox 80.0.

Hello! I immediately apologize for any possible mistakes or incorrectly composed sentences - I am writing this message through a translator. I hope that I can convey my t… (read more)

Hello! I immediately apologize for any possible mistakes or incorrectly composed sentences - I am writing this message through a translator. I hope that I can convey my thoughts, please treat with understanding. I just started using Firefox, after Chrome and Edge it is like a breath of fresh air, everything works great, except for the Ebay website. The site itself is working, but I can't log in there. The page is loaded after entering data with the message "Access To Website Blocked". In support, I found a similar problem, they advised to disable tracking protection, but this doesn't help. I also cleared all browser data, history, cookies, cache. Launched the browser in safe mode. It doesn't help either. I thought that the Adguard program was to blame for this - I turned it off. And it didn't work either. Moreover, I can access the site without any problems through Google Chrome and Microsoft Edge. Even through the mobile version of Firefox, you can log in without problems, but on a PC there is no. I made such banal methods as rebooting and checking for system and driver updates. The PC rebooted, Windows 10 was updated to the latest version (Home, 64 bit, version 2004, KB4566782, OS build 19041.450), the drivers were all updated too. Firefox on this computer has not been used before, i.e. the reason is definitely not in the hardware and hardly in the software. Only one site Ebay doesn't work. Everything else works flawlessly. Please, help fix this problem. Or at least help send Mozilla report somehow.

Asked by Виктор 2 months ago

Answered by Виктор 2 months ago

  • Solved

Firefox Monitor - unable to find button to add new email addresses

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in,… (read more)

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in, I've been struggling to find the button that allows me to add new email addresses. I've searched the support article for Monitor for this information, but to no avail: https://support.mozilla.org/en-US/kb/firefox-monitor. So I was wondering if you could point me in the right direction?

Asked by Jonathan 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

save credit card

I can't find how to save credit card info in Firefox Help article says, under Privacy Security, Autofill, there's a "save credit card button" There is no such button … (read more)

I can't find how to save credit card info in Firefox

Help article says, under Privacy Security, Autofill, there's a "save credit card button"

There is no such button

Asked by KT 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

Firefox is always opening links in new tabs, and I can't change the default to open in the same tab.

I'm trying to keep the default as links open in the same tab, rather than a new tab or new window. I've tried Search Settings<where <="" about:config.="" and="" bro… (read more)

I'm trying to keep the default as links open in the same tab, rather than a new tab or new window. I've tried Search Settings<where <="" about:config.="" and="" browser.search.openintab="false" browser.tabs.loadbookmarksintabs="false" browser.urlbar.openintab="false" configuration="" gone="" i've="" into="" is:="" my="" open,="" p="" results=""></where>

Links keep opening in a new tab, and the "Open results in new tab" slider at the top of the page is always on by default (I can turn it off, but the next time I open a new tab, it's on again by default).

Thanks!

Asked by telagraham 1 month ago

Answered by kgersen 1 month ago

  • Solved

Spell check sometimes not working or is very delayed

Spell check has long been a problem for me. It sometimes works, but most of the time it is not working, or is delayed by several minutes. The option to do spell checkin… (read more)

Spell check has long been a problem for me. It sometimes works, but most of the time it is not working, or is delayed by several minutes. The option to do spell checking is on. And the fact that it sometimes works indicates that the dictionary is present. This problems has been present for several releases. I am currently on 80.0.1

I know that before computers were common, a typist really strove to be accurate. But now you go for speed, and not accuracy at all. So, my messages tend to have a lot of errors. I cringe when I think of how many messages I typed before I realized that spell check was only occasionally working.

My work-around is to type what I need into my word processor, and then copy/paste into the web site where I want the text.

Asked by jdunfee12 1 month ago

Answered by jdunfee12 1 month ago

  • Solved

How post a question on Thunderbird Community

I have signed into my Mozilla help account but the only place I can see a link to "post a new question" is on the Firefox browser section where I am now. How do i post a… (read more)

I have signed into my Mozilla help account but the only place I can see a link to "post a new question" is on the Firefox browser section where I am now. How do i post a question to the Thunderbird community..only see other posts there -not a post a new question option. Feel pretty stupid at not being able to find this.

Asked by oldbob2 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Multiple Browser Windows

Using OS X Cataina, updated. Firefox selected as default browser. When the browser is opened as the default browser, two instances open. One with desired webpage and the … (read more)

Using OS X Cataina, updated. Firefox selected as default browser. When the browser is opened as the default browser, two instances open. One with desired webpage and the other a default browser window. Does not happen when manually opening Firefox.

Any ideas on how to prevent multiple windows?

Asked by kn5lsu 1 month ago

Answered by cor-el 1 month ago

  • Solved

backing up BOOKMARKS

How do you backup Bookmarks to a HTML file or whatever. The How-To instructions dont look like my Library menu. There is no "export to" function. I have an updated … (read more)

How do you backup Bookmarks to a HTML file or whatever. The How-To instructions dont look like my Library menu. There is no "export to" function. I have an updated Firefox. Where is it?

Asked by crablegs 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is.

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is. I have decided to use Firefox over Edge as my default browser… (read more)

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is. I have decided to use Firefox over Edge as my default browser in Win 10 but every time I start Firefox a message pops up saying Firefox is not my default browser. I have gone to the next screen and confirm that it is. but each time I open and close Firefox the message reappears! I have gone on internet and tried all the solutions suggested like reinstalling, going into default apps through control panel, through the CMD prompt, etc and still no fix seems to work. The message is annoying to no end as each time I start Firefox I have to click through two extra screens to start using it. I have no problem with Chrome but I prefer Firefox because certain sites don't work well with Chrome for some reason and Firefox works well but this is getting annoying switching between apps or clicking these extra keys. I noticed a lot of people are having the same issue with WIN 10. I have no problems on my Win 7 computer but I am thinking of upgrading it and of course it will come with Win 10 so I want to solve this problem if I can now. Any new "fix" since last I checked? I have tried all so far suggested online with no success. I do note it is a it is a WIN 10 and Firefox problem. Is there anyone from MS or Mozilla that can help?

Asked by frankh184 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

Telephone Number Links

When I'm using FF on my Mac, Catalina OS, and click on telephone numbers in websites, they always open up Skype, which I don't want them to do. Instead, I want them to t… (read more)

When I'm using FF on my Mac, Catalina OS, and click on telephone numbers in websites, they always open up Skype, which I don't want them to do.

Instead, I want them to take me to Facetime and dial the number there.

Is there some configuration in my Preferences or an add-on that is causing phone numbers to open Skype instead of Facetime?

What can I do to get it open Facetime and dial there instead of Skype?

Asked by zillamobster 1 month ago

Answered by Wesley Branton 1 month ago