Firefox Community Forum

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. I have tried clearing the cache and cookies, checked that javascript was enabled, and making sure cookies were allowed for the site. Nothing has helped.

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen.

(Hangs here:) https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fwordpress.com%2F

I've disabled all extensions, cleared cookies and restarted, nothing seems to work. Any help would be much appreciated.

Thanks!

Hello. I share the exact problem had by [[magicienne|https://support.mozilla.org/en-US/user/magicienne]] (posted 4/6/21, 4:08 AM)

I too, only have the choice of importing data into Firefox. Not exporting. I've version 78.9.0esr (64 bits) of Mozilla as well and work on an iMac OS X (El capitan). My desire is to import the information into Safari v15.6.1 installed on a MacMini v10.15.7.

I've read and followed the directions posted 4/6/21, 11:20 AM by moderator [[cor-el|https://support.mozilla.org/en-US/user/cor-el]] to no avail. The export function still does not show in the pull down menu.

•••••

The directions read: The export and import logins menu items aren't present in Lockwise in Firefox 78. • Firefox 79+ comes with an export to CSV feature. • Firefox 80+ comes with an import from CSV feature.

The LoginExport.jsm module is present in Firefox 78, but hasn't been enabled and you need code in userContent.css to get the export menu entry in the cogwheel menu in Lockwise. Add code to the userContent.css file.

@-moz-document url-prefix("about:logins"){

button.menuitem-import, button.menuitem-export {
 display:block!important;
}

}

It is not that difficult to create userContent.css if you have never used it.

The first step is to open the "Help -> Troubleshooting Information" page and find the button to access the profile folder. • https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox

You can find this button under the "Application Basics" section as "Profile Folder -> Open Folder". If you click this button then you open the profile folder in the Windows File Explorer. You need to create a folder with the name chrome in this folder (name is all lowercase). In the chrome folder you need to create a plain text file with the name userContent.css (name is case sensitive). In this userContent.css text file you paste the text posted. On Mac you can use the TextEdit utility to create the userContent.css file as a plain text file.

You need to close (Quit/Exit) and restart Firefox when you create or modify the userContent.css file.

•••••

Please see attached image of my userContent.css file within the chrome folder.

I'm certain you will be able to help. Thank you for your assistance.

hi, i see this often: "Website will not allow Firefox to display the page if another site has embedded it".

{see attached}
but even when i click on open site in new window, the new window wont load. just a blank with spinning circle forever {see attached}

this usually happens when i click on a trusted site's "help" tab or button. this is a new problem that just started a week or so ago. {eg, gmail and youtube} please, how can i set it so i can see these view?

I use Firefox (78.15.0esr) to access Ancestry.com. I use a MacBookPro 15in (late 2013) fully rammed etc. Also tried the same procedure on another MacBookPro 13in (late 2015) with same result. Also updated Java to ensure latest version.

Problem 1. Having problems utilising there Messaging system and

Problem 2. Cannot see Graphics (i.e. pictures attached to individual record files [though thumbnail's can be seen]).

What I have done: I approached Ancestry and was sent several generic FAQ URL's (https://support.ancestry.com/s/article/Fixing-Page-or-Button-Problems-on-Ancestry?language=en_US) suggesting clear cache etc. • Have tried all of their 'suggestions' (and on a second computer) with no benefit. Any ideas on what I could do to rectify the issues? • The people assisting don't appear to understand HTML.

I accidentally right clicked and hit "Remove from Address Bar" on the Reader View icon and now it's gone. I tried typing "about:config" into the browser and searching "reader" then selecting the "reader.parse-on-load.force-enabled" toggle to "true" and that didn't get it back. Is there a way I can get it back?

There are 2 processes involved in Firefox Sync, and 0 differentiation between them in the language used to describe what Firefox Sync does in any of the documentation, this makes nearly every discussion on the topic highly confusing to borderline misleading.

When you press Sync, you are pushing settings to Firefox servers. When you sign in to Sync, you are pulling settings from Firefox servers.

Both of these steps are referred to interchangeably as "syncing" and there is next to no documentation of what causes each to occur nor what they actually do.

Why is this dangerous you might ask? Well, let's say I buy a new computer, I want to set it up the same way I use all my devices, so I sign in to sync to synchronize my settings, makes perfect sense. Nothing tells me anything is happening when I sign in, so I click the sync button because I want to synchronize my settings with my other devices. Big mistake. I've just overwritten the server-side sync profile with a default Firefox profile. You know how you fix that? You sign in and press the sync button to overwrite the sync profile again. But you know what happens when you sign in? You become synced with the now blank sync profile and lose all the settings that you want to be pushing to the sync profile. This just happened to me. Thankfully I was only choosing to sync add-ons and options AT THE TIME and I have backups that are about 6 months old and I rarely change settings, but some things like my homepage URLs are something that I do change fairly often, and I'm sure some additional sites were whitelisted since by default I just reject all cookies. I also thankfully use policies.json to block updates so I didn't immediately get assaulted by that too.

SO! I HIGHLY suggest that when merely signing in to Sync, the default should be for syncing to be off to start off with, so that you can choose what to "sync" BEFORE it occurs. However, because of the language, the question arises, what am I choosing to sync for? Am I choosing what to PULL from servers? Or am I choosing what gets PUSHED to the servers? When syncing is turned on, does that mean I an pulling the settings that I have chosen? Or am I am pulling ALL settings while only pushing what I have chosen IF I click the Sync button? Or do I push EVERYTHING?

It's incredibly unclear how the Sync feature works and both of the "main" articles on it are completely useless for understanding it because the term "sync" is used interchangeably for pushing or pulling settings.

https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://support.mozilla.org/en-US/kb/sync-custom-preferences

What are the correct steps to rectify this horrid situation? Sign-in, set-up sync, choose "Options" and "Add-Ons" again, THEN copy over the backup settings, THEN Sync them to the "cloud"? If I have 2 different devices setup with sync, and 1 chooses to sync options and the other chooses to sync bookmarks, then I click sync on BOTH devices repeatedly, what occurs?

Firefox is denying access to Astound/wave mail. About 3 days ago Firefox posted a warning: Potential Security Risk Ahead. I am wondering if my recent activity is the cause. On October 23 my MasterCard account was charged $2.99 by a firm in Cyprus. MasterCard is investigating, and suggested that the card be cancelled, with a new card to arrive in the mail. They also advised that I alert my contacts that use MasterCard. In that process I attempted to change my password with Astound/Wave. But, every time I tried is was rejected. I Tried about a dozen times, one attempt right after another. I am thinking that that activity alerted Firefox that someone, other than me, was attempting to learn my information. Just seeing a dozen actions in a brief amount of time should have caused concern for me.

Is this possibly why Firefox is blocking our access to Astound/WAve mail?

Craig George

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox.

Will Firefox 78.15.0 continue to work on my Mac after March 31, 2024? I do not use Sync. I do have many bookmarks and saved passwords. The email from Mozilla is a bit unclear what will happen. I am using an older computer running Mac OS 10.10.5 and cannot update to a newer system, so I cannot update Firefox. Thanks very much.

I refreshed Firefox, now my logins are all gone and when I input them to sites, click on Save, nothing will save. Also my Facebook page is not missing half the stuff on the page.

I have images in a photo gallery site. All of a sudden several months ago many images on every page failed to show, while a few others do show - but my main "collection" page does show every image it has in it. The web site tries to tell me the problem is one of my settings, but this problem started on an old Mac with old browser versions, BUT, this week I bought a new Mac with the top OS, and downloaded all new browser versions - - and the problem still happens exactly like before. And now I'm trying to find someone who knows what they are talking about!!! Using a Mac Studio / with Ventura 13.4

Is this real or a scam? Thanks.

https://mail.google.com/mail/u/0/#inbox/FMfcgzGxRnfpbSzSbMQJpQMgNhWGXvCL

I have been trying to identify ongoing problems using Firefox (78.15.0esr (64bit)) on a Mac (using OS10.11.6) wiht Ancestry.com.

Most of the system works fine , except for their internal mail system and graphics.

When I copied some of the text produced (i.e. graphics) into BBEdit, I was able to isolate and produce a graphics output, so I am stumped.

When I spent hours trying to interact with Ancestry, all they do is to send links to FAQ (the same one form different issues) indicating that their 'Tech Support' is less than basic. they of course indicate that Firefox is the issue, but i don't believe this is the case.

I have used another Mac computer to try to access with no luck (changed settings on Firefox e.g. extensions).

Looking for a way to problem solve etc to rule out issues.

BTW Ancestry recommends the use of Firefox as the browser of choice.

regards

Jim

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.default, and xxxxxxx.default-esr. The first profile, the one without the "esr" suffix was never used - I don't even know how to switch into it.

The non-esr profile folder had always contained only 6 files totaling about 70 KB. The contents never changed - until a few days ago.

A few days ago I noticed the non-esr profile folder was modified. It now contains 28 files totaling 125 MB. 26 of the 28 files were modified on the same day (May 23rd), at 2 different time points. That folder and contents haven't changed since then.

I continue to use FF using the esr profile without apparent problems, but I would really like to know how/why the non-esr profile got modified suddenly. Any ideas, anybody?