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  • Archived

camera problem

since a recent windows update, firefox doesnt acknowledge my normal camera. a few weeks before the update i used a temporary extra camera for a meeting on teams. i norma… (read more)

since a recent windows update, firefox doesnt acknowledge my normal camera. a few weeks before the update i used a temporary extra camera for a meeting on teams. i normally have meetings with zoom, teams, and a web-based teaching tool. after the update all 3 had switched to the temporary camera, which is not suitable for face-to-face. however zooms and teams offered both cameras and i was able to correct it. however firefox only shows the one (wrong) camera when i access the teaching tool. It does seem to be a browser problem, because the Edge browser does offer both camera. however I do not want to use the Edge or chrome for various privacy related reasons.

Asked by graham.lovegrove 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

CHANGE BACK THE URL BAR

Please change back the URL bar ever since it was added a month ago or whenever it has been SO annoying. I'm about to change browsers because I cannot stand it anymore. It… (read more)

Please change back the URL bar ever since it was added a month ago or whenever it has been SO annoying. I'm about to change browsers because I cannot stand it anymore. It is visually unattractive and obnoxious looking.

Also, highlighted text in it is a blue font color with no highlight. Why is this different from every other Windows program?? It is not easy to tell that text is highlighted. It should be HIGHLIGHTED blue with a white font color.

Asked by Jadis 2 years ago

Last reply by AliceWyman 1 year ago

  • Archived

not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (read more)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Asked by journeyman 2 years ago

Last reply by daniel_a_g 1 year ago

  • Archived

Can't enable Two-Step Authentication

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". … (read more)

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". I have tried several different authentication apps, but none work. Anyone else having this issue?

Asked by Dereck 2 years ago

Last reply by LaughingBubbba 1 year ago

  • Archived

addons

I don't want to be surprised by disabled addons after update. How to test whether any of my addons will become disabled before (!) installing an update of firefox? Curre… (read more)

I don't want to be surprised by disabled addons after update. How to test whether any of my addons will become disabled before (!) installing an update of firefox? Currently updateing from 77 to 80, but question is independent from version number: a general answer is preferred, Thank you.

Asked by christoph21 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

DeepSpeech for Windows 10

I think I have successfully downloaded DeepSleep and opened the tar file using 7-zip. I cannot figure out how to start it, or if will start at all. The comments I see on… (read more)

I think I have successfully downloaded DeepSleep and opened the tar file using 7-zip.

I cannot figure out how to start it, or if will start at all.

The comments I see on the web seem to indicate that is not compatible with Windows. but the documentation says it is?

The app I have downloaded and untared does not seem to open. It does not show in my Control Panels apps list.

What I am seeing on the web is that it is a very complicated install and requires other modules, like python?

Is there some way a novice can get this going easily?

Thanks

Asked by mikeincousa 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Language settings

I can't get get my browser off returning all results in Arabic even though I'm in America and the language preference is set to English. I have cleared my history and co… (read more)

I can't get get my browser off returning all results in Arabic even though I'm in America and the language preference is set to English. I have cleared my history and cookies to no avail. Please help.

Asked by oljw 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

How Do I Change/Disable Keyboard Shortcuts?

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which… (read more)

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which I have never used on purpose and am perfectly comfortable accessing via Firefox's menubar.

I have been searching for over an hour, and every Firefox add-on that I can find to fix this problem has been removed.

Ideally, I would like to be able to configure all of my keyboard shortcuts, but practically I will settle for being able to disable Ctrl-B, Ctrl-I, and Ctrl-U.

Asked by Viktyr C Gehrig 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

syncing

I just installed Firefox on my laptop computer. How do I sync the opening page and all of its contents (tabs, history, apps) from the desktop I use at home? I have trie… (read more)

I just installed Firefox on my laptop computer. How do I sync the opening page and all of its contents (tabs, history, apps) from the desktop I use at home? I have tried a lot of the syncing options already available from the drop-down menu. It only asks to sync with my phone.

Thank you, Neal

Asked by nealmillermail 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Prevent "Get the new Microsoft Edge" popup

Every day the first time I run Firefox I get a popup in the top right corner saying 'Get the new Microsoft Edge". I've seen the links to turning off 'Get tips, tricks and… (read more)

Every day the first time I run Firefox I get a popup in the top right corner saying 'Get the new Microsoft Edge". I've seen the links to turning off 'Get tips, tricks and suggestion' in settings; this is a company laptop and that is set to off by my company.

The thing is I do have Edge and I use it, it just isn't my default browser. Any suggestion?

Asked by TV John 1 year ago

Last reply by philipp 1 year ago

  • Archived

Trend Micro Add-on for Windows 10

Recently as of two (2) updates ago the Trend Micro Antivirus Add-on is no longer available. Is this an oversight? Would like to have Trend Micro Antivirus Add-on back onl… (read more)

Recently as of two (2) updates ago the Trend Micro Antivirus Add-on is no longer available. Is this an oversight? Would like to have Trend Micro Antivirus Add-on back online, thanks!

Asked by Golden Ratio 2 years ago

Last reply by Florian LE BOEUF 1 year ago

  • Archived

Can't access my own website for some reason.

Can't access my own website for some reason. I have not had the problem before. This is disturbing. The following is the message: An error occurred during a connection … (read more)

Can't access my own website for some reason. I have not had the problem before. This is disturbing.

The following is the message:

An error occurred during a connection to www.patburt.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

Asked by burtproverbs3 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

incorrect checksums of downloaded Firefox

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/… (read more)

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/pub/firefox/releases/<Version>, e.g. http://releases.mozilla.org/pub/firefox/releases/78.0.1/SHA256SUMS Up until release 77.0 the hashes matched but for 77.0.1 and also the current release 78.0.1 the hashes do not match, neither SHA256 nor SHA512. For "win64/de/Firefox Setup 78.0.1.exe" the SHA256 hash should be 56cff68e3f0cb76a6404d675f7e1bacc40ebaba7bbb5cadcb4950378656ab0a6 but the calculated hash is 8e69755f257aba44b6bbe5079e17f3bff8b62ddc27de9e1c479686e9ad871dfb When checking at virustotal, the file is recognized as scanned before and the displayed hash is the one I calculated, so at least my downloaded file is equal to the file other persons downloaded. Could it be that since v77.0.1 the published hashes are incorrect?

Asked by juergen.renner1 1 year ago

Last reply by cor-el 1 year ago