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screenshot capabilty

Hello i have firefox v73.Today i noticed when take a screenshot using firefox's built'in capability and selecting an area the downloading stuck.I ha… (read more)

Hello i have firefox v73.Today i noticed when take a screenshot using firefox's built'in capability and selecting an area the downloading stuck.I have windows 10 built 1809

Asked by vasilsi 3 months ago

Last reply by AMAN ARYAN 11 hours ago

  • Solved

Suddenly can't make PayPal payments on eBay using Firefox

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying … (read more)

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

Asked by djmb 3 months ago

Answered by ramos5391 1 month ago

  • Solved

How to change scrollbar color in Firefox version 73?

I can't find a way to change the scrollbar color in firefox 73. The gery on grey scrollbar is very annoying because it's so hard to see. I tried to create chrome folder a… (read more)

I can't find a way to change the scrollbar color in firefox 73. The gery on grey scrollbar is very annoying because it's so hard to see. I tried to create chrome folder and tried to add various codes to userChrome. I also tried this: https://gist.github.com/Sporif/db6b3440fba0b1bcf5477afacf93f875 but it seems to not work.

On some pages the scrollbar color is fine, but on most pages it is the annoying grey on grey. I also tried disabling layout.css.scrollbar-color.enabled in about:config without any effects.

Asked by Aleeksi 3 months ago

Answered by FredMcD 3 months ago

  • Solved

A web page is slowing down your browser.

Win 10/FF I reinstalled FF after automatically downloading 73.0 and I had a terrible day on computer yesterday. SLOW. It was fine today, for some reason, so there are n… (read more)

Win 10/FF I reinstalled FF after automatically downloading 73.0 and I had a terrible day on computer yesterday. SLOW. It was fine today, for some reason, so there are no issues I can detect. Because I have an old laptop, should I download the 32-bit version? I spent a lot of time restoring FF, even though I thought everything would rollover. Can I do the change w/o reinstalling everything???

Thank you.

Asked by CiaoBella1 3 months ago

Answered by FredMcD 3 months ago

Strange message appears in a box on screen whenever a video plays

Whenever I play a video, I get a strange box appear on screen that I can't get rid of (I've included a picture). I'm thinking I might have accidentally hit some strange … (read more)

Whenever I play a video, I get a strange box appear on screen that I can't get rid of (I've included a picture). I'm thinking I might have accidentally hit some strange combination of keys on my keyboard, but it happens every time. Any suggestions?

Asked by frasergchambers 5 days ago

Last reply by cor-el 4 days ago

is encrypted passwords are saved in "saved logins" without using master password

hello. i use firefox in my personal computer and nobody access this pc. i want know the passwords that saved is encrypted? i don't want to use the master password. if my … (read more)

hello. i use firefox in my personal computer and nobody access this pc. i want know the passwords that saved is encrypted? i don't want to use the master password. if my firefox data hacked through internet, it may anyone see my passwords?? thanks

Asked by Milad 1 week ago

Last reply by TyDraniu 1 week ago

  • Solved

Firefox doesn't generate passwords containing symbols which some websites demand. Can we change it?

I tried to use automatic password generation option in Firefox on a website. That website requires us to have a symbol in password. But autogenerated passwords in Firefox… (read more)

I tried to use automatic password generation option in Firefox on a website. That website requires us to have a symbol in password. But autogenerated passwords in Firefox have no symbols in them(Chrome does). Can we somehow get Firefox to do it?

Asked by srimanswamy 3 months ago

Answered by jscher2000 3 months ago

I need help with reseting my master password...

Ok so i made a master password for my account a while ago. And long story short i forgot it. So i went to the page where you can reset the master password and i did exact… (read more)

Ok so i made a master password for my account a while ago. And long story short i forgot it. So i went to the page where you can reset the master password and i did exactly what it told me but it keeps taking me back to the page giving me the link and instructions whenever i go to the link and press enter. Please help.

Asked by LlamaBoiq 1 week ago

Last reply by cor-el 1 week ago

  • Solved

"places.xul" file not found after update to FF 73.0

Hi there, I run FF 73 on Lubuntu, and since the upgrade chrome://browser/content/places/places.xul is no longer found. I use it as a handy bookmarks and downloads manager… (read more)

Hi there, I run FF 73 on Lubuntu, and since the upgrade chrome://browser/content/places/places.xul is no longer found. I use it as a handy bookmarks and downloads manager within a tab. Error message:

"Firefox can't find the file at jar:file:///usr/lib/firefox/browser/omni.ja!/chrome/browser/content/browser/places/places.xul. "

I realize that this question is similar to https://support.mozilla.org/en-US/questions/1223548#answer-1127393 but it doesn't solve my issue. In fact the URI's listed also don't work I have found:

   chrome://browser/content/places/places.xul
   chrome://browser/content/places/bookmarksSidebar.xul
   chrome://browser/content/places/historySidebar.xul 

Please advise. Thanks for your help!

Asked by Peter 3 months ago

Answered by McCoy 3 months ago

Missing device in synchonized device list to transfer tabs

I have two computers: one personal (HP), one from my work (MBP). I quit my job a few weeks back but still had my MBP in case they needed something. I continued to use it … (read more)

I have two computers: one personal (HP), one from my work (MBP). I quit my job a few weeks back but still had my MBP in case they needed something. I continued to use it and I had to return it back yesterday.

I synchronized my tabs using Firefox Sync on the MBP and could see them well on my HP. I formatted the MBP and returned it, without disconnecting my Firefox account. I got back home and tried this morning to load on my HP the tabs I had on my MBP, but it is not listed anymore. (Surprisingly, some other device I didn't touch for 2 or 3 weeks is still listed, even though it's not connected.) I tried on another device to connect my Firefo account, thinking it would propose me to open a session have somewhere else, but the MBP session isn't listed there either.

I can't lose all the researches I made during the last few weeks :S I turned my side project into a full time job, I need them.

Is there any way to retrieve somehow the tabs I had open on the MBP? Is there a way to get from the Sync server any copy they have for my devices? Does Firefox writes to disk what it gets when listing the data of synchronized devices, so I could try to look into the deleted files on my disk?

Help or ideas much appreciated!

Asked by jg.buret 1 week ago

Change default search to Google Australia

I want to change my default search engine to Google Australia so I get more relevant result, rather than changing the URL after I have searched. Please tell me there is a… (read more)

I want to change my default search engine to Google Australia so I get more relevant result, rather than changing the URL after I have searched. Please tell me there is a way to do this! If not I'll have to change browsers because 99% of my searches are local so I have to change this all the time.

Asked by Jo 3 months ago

Last reply by jscher2000 2 weeks ago

  • Solved

McAfee Web Advisor Icon

If I remember, there was a McAfee Web Advisor icon on the top right of the Firefox browser, just to the left of the "hamburger" icon. But it's not there, it disappeared.… (read more)

If I remember, there was a McAfee Web Advisor icon on the top right of the Firefox browser, just to the left of the "hamburger" icon. But it's not there, it disappeared. Yes, it is enabled, and it is showing in Chrome. So where did it go and how do I get it back?

Thanks.

Asked by Steve07 3 months ago

Answered by cor-el 3 months ago

lost bookmarks

I rebooted my computer and all my bookmarks disappeared. I looked for instructions on line but they don't apply to my computer. It says to click on library then bookmarks… (read more)

I rebooted my computer and all my bookmarks disappeared. I looked for instructions on line but they don't apply to my computer. It says to click on library then bookmarks then restore . I do not have those options. there is no restore button. Why don't they fix this problem. I have wasted an hour and still don't have my book marks back. I have logged in twice.

Asked by jim1951 2 weeks ago

Last reply by Wesley Branton 2 weeks ago

  • Solved

73.0.1 tabs are both behind and covering navigation toolbar

M computer (still running W7) auto-updated FF to version 73.0.1 and two things happened. First, the tabs now cover the navigation bar, and second, the "plus" sign to the … (read more)

M computer (still running W7) auto-updated FF to version 73.0.1 and two things happened. First, the tabs now cover the navigation bar, and second, the "plus" sign to the right of the tabs disappeared so I can't go to my pinned tabs or add a new tab.

Any help will be appreciated. I do have a userChrome file, but it was a copy and paste and I don't know how to adjust it to correct these things. Or if there's something in about:config? I just don't know what I would try to change.

I've been trying to take a screenshot, but can only grab the webpage and not the "frame" so I can't demonstrate what I'm talking about, but basically the tabs are sitting right on top of the navigation toolbar, obscuring it.

Thank you all for your help.

Asked by CatsinQ 3 months ago

Answered by cor-el 3 months ago

Why does pressing the number 5 cause Firefox to refresh the page?

Some of the time, but not all the time, Firefox will refresh the page I'm on when I press the number 5 on my Macbook Pro (tested on 2019 and 2015). I'm using the latest v… (read more)

Some of the time, but not all the time, Firefox will refresh the page I'm on when I press the number 5 on my Macbook Pro (tested on 2019 and 2015). I'm using the latest version of Firefox and it's been like this for a while. This gets really annoying when I need to type the number 5 at the end of a long form and it just refreshes the page.

I know that F5 reloads the page but there is no chance of me pressing F5 since I would need to hold the Fn key and press the touchbar to do this. I've also logged my keys to make sure that F5 wasn't being registered somehow.

Asked by bradley.weiers 2 months ago

Last reply by Renen 2 weeks ago

  • Solved

Firefox 73 no longer plays Netflix. It load the homepage but movies fail to play

I'm a Linux (archlinux) user. After the update to FF73 I cannot play Netflix movies. I can log in, see the homepage, choose a movie and then I tries for awhile to run the… (read more)

I'm a Linux (archlinux) user. After the update to FF73 I cannot play Netflix movies. I can log in, see the homepage, choose a movie and then I tries for awhile to run the movie. After a while it fails with error: F7702-1290. It suggest to check I have the latest version of Firefox, which of course, I do. Any Ideas to solve the problem.

Asked by R. Alvez 3 months ago

Answered by RobertJ 3 months ago

regularely Firefox apparentely desinstalls and reinstalls the security-apps (ghostery, bitwarden, privacybadger etc... means i have to to re-login in each app)

it happens +/- once a month. on starting Firefox i get a tab for and from each app wich welcomes me as a new user and asks me to open an account (wich i already have...)… (read more)

it happens +/- once a month. on starting Firefox i get a tab for and from each app wich welcomes me as a new user and asks me to open an account (wich i already have...). none of the apps recognize me as a regular user. i have to login with Bitwarden to make it function again, Privacy Badger and Ghostery ask me with each site to set my preferences and so on... it is as if Firefox is installed for the first time and everthing starts from the beginning.

Asked by christian.dochy 3 months ago

Last reply by christian.dochy 2 weeks ago