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  • Archived

There is no button labeled "Turn off Blocking for This Site."

I am trying to get content from washingtonpost.com . They need me to disable tracker blocking. The standard help screen (capped below) says to just click the button labe… (read more)

I am trying to get content from washingtonpost.com . They need me to disable tracker blocking. The standard help screen (capped below) says to just click the button labeled "Turn off Blocking for This Site." Only trouble is, no such button actually exists on the information popup screen (Clicking the circled 'i'). The popup screen I get looks exactly like the one in the help, except for the missing button. I have tried all the suggestions in other posts and none of them work. I notice I am not the only one with this problem. Is it possible my install of Firefox is corrupted? But nothing else I have noticed is wrong. I am running Firefox quantum 68.0.1 under Ubuntu xcfe.

Asked by josephfg105 11 months ago

Last reply by slatersteven8 6 months ago

Firefox 73's new default zoom level setting is not working

I've set my Default Zoom level to 150% but it doesn't work. When I open a link or a bookmark in a new tab the zoom level is at 100% as usual. I have even tried visiting a… (read more)

I've set my Default Zoom level to 150% but it doesn't work. When I open a link or a bookmark in a new tab the zoom level is at 100% as usual.

I have even tried visiting a website, zooming in manually, then opening a link to the same website in a new tab and the zoom level is reset to 100% in the new tab.

I don't use any other extensions which provide page zoom.

I have tried with "browser.zoom.siteSpecific" both true and false but neither helps.

Asked by billybob300 4 months ago

Last reply by jscher2000 3 months ago

  • Archived

Website keeps asking me to accept cookies - any way to "whitelist" it

Firefox 68. A web site I visit daily always shows a popup asking me to accept cookies ("aceptar y continuar navegando"). It's annoying. In options, I've selected "stand… (read more)

Firefox 68. A web site I visit daily always shows a popup asking me to accept cookies ("aceptar y continuar navegando"). It's annoying.

In options, I've selected "standard" for the cookie policy. I've emptied the cache, used the "forget this site" in the history for the web pages where the message pops up, and reloaded Firefox. It still prompts me.

Here's one of the pages it happens on: https://www.antena3.com/series/el-secreto-de-puente-viejo/avances/ Click "avances" or "momentos" and a large black box should pop up on the bottom of the screen, with the "aceptar y continuar navegando" in the lower right in a red rectangle.

Essentially, I want to tell the web site that I accept having cookies and have the web site remember my answer for the future.

Asked by RemySecor 10 months ago

Last reply by o.bernegg 4 months ago

  • Archived

Disable Ctrl-N Shortcut

I have a user that needs ctrl-n to be 'freed from Firefox. She needs to use that shortcut for a web-based application and every time she uses that shortcut a new tab open… (read more)

I have a user that needs ctrl-n to be 'freed from Firefox. She needs to use that shortcut for a web-based application and every time she uses that shortcut a new tab opens instead of applying the shortcut to the application. I have combed the shortcuts and the about:config page with no luck. Do you know of a way to unbind ctrl-n or disable it completely from Firefox?

Asked by jordan45453 11 months ago

Last reply by McCoy 11 months ago

  • Archived

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection. What can you do about it? www.googl… (read more)

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by nayeem.shaikh 11 months ago

Last reply by philipp 11 months ago

  • Archived

network.http.spdy.enabled always reset to false

Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different s… (read more)

Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different solutions described on mozilla website ... tried to solve by reinstalling completely firefox software ... tried to solve by deleting completely the Mozilla User Roaming profile ... C:\Users\XXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ... ... but nothing change/fix ... network.http.spdy.enabled is always to false and network.http.spdy.enabled.http2 is always to true with the consequence that google, cloudflare, ... websites are no longer working with http/2. Is that a known issue ? Thank You in advance for your help Best Regards, Vincent

Asked by Vincent Blondel 10 months ago

Last reply by alex_mayorga 9 months ago

  • Archived

I have FIVE Firefox's running in Task Manager and it freezes how do i stop this.

I have FIVE Firefox's running in Task Manager some times six or seven eats up all memory and it freezes, when it freezes i have to go to Task Manager to shut them down. … (read more)

I have FIVE Firefox's running in Task Manager some times six or seven eats up all memory and it freezes, when it freezes i have to go to Task Manager to shut them down. now what. This happened two years ago and i found a fix on the net and it worked. i did the same thing and this time and it did not work. how do i stop this.

Asked by toride 11 months ago

Last reply by Bill H 11 months ago

  • Archived

Firefox only uploading white photos to Firefox Sync Profile

I go to change my Firefox Sync profile photo via settings only to have the photo uploaded become a white image. I click the "change photo" button and choose a photo from … (read more)

I go to change my Firefox Sync profile photo via settings only to have the photo uploaded become a white image. I click the "change photo" button and choose a photo from my files. The photo shows up and lets me crop the image. Once I finish and hit "upload", the image has turned into a completely white photo (see screenshots).


I hope the screenshots uploaded properly for this post.


I have tried:

A.) Cleaning cache and cookies

B.) Uploading from my Android 9.0/LineageOS 16.0 device

C.) Uploading from my iOS device

D.) Uploading from my laptop (running Pop!_OS, a Linux distribution)

E.) Logging in with a default profile via about:profiles and uploading an image

Asked by Gwenn Shinguji 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Significant delays beginning two days ago

I have an HP Probook laptop with a Core-I5 CPU, 8 GB of RAM and a WD Black NVMe SSD running Windows 10 version 1809. it's about 4 months old and has been running fantasti… (read more)

I have an HP Probook laptop with a Core-I5 CPU, 8 GB of RAM and a WD Black NVMe SSD running Windows 10 version 1809. it's about 4 months old and has been running fantastically. I use Firefox as my default browser and have had no problems with it until two days ago, when it suddenly developed a massive delay. it shows up in multiple ways. When opening a webpage, my CPU will jump to about 50% and I cannot scroll for a number of seconds, as many as 10 seconds. Also, highlighting/copying/pasting operations have as much as a 10-second delay before they appear on screen, and I sometimes cannot type in a search box for several seconds or text I do type doesn't appear in a search box for several seconds. I've tried refreshing Firefox and also starting it in safe mode with add-ons disabled, but the same symptoms happen then. I uninstalled and reinstalled and that had no effect. I performed a complete uninstall using Revo uninstaller, rebooted and reinstalled and even then it still has the same symptoms, even though I haven't added any add-ons or extensions. I've run malware scans and disk cleanup with no improvement. I can browse normally with IE or Chrome and they show none of these symptoms, but I prefer Firefox. Please help me determine what suddenly changed on July 20th or 21st, 2019. I've used Firefox for years and never had a problem like this, and no amount of refreshing/reinstalling/rebooting/disabling add-ons or extensions seems to have any effect. If it comes down to a complete format/reinstall of Windows, I'll likely just use a different browser but I'd really like to get Firefox working again.

Asked by Kevin 11 months ago

Last reply by philipp 11 months ago

  • Archived

I am too stupid to understand Firefox Sync - can I ask some dumb questions?

I keep getting messages to sign in or sync and when I follow the links it says open authenticator app and put in some code. I do not have an authenticator app on Windows … (read more)

I keep getting messages to sign in or sync and when I follow the links it says open authenticator app and put in some code.

I do not have an authenticator app on Windows 10 PC - what is this all about, please?

I must have been using Mozilla products for about 15 years but they are getting slicker and I am getting dumber - should I pack up and go back to Internet Explorer or even use Microsoft EDGE?

Asked by Andrew S Hatton 11 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox autofills password field with incorrect password. How do I fix this?

OS: Zorin OS 15 Firefox Version 68.0.1 (64-bit) I have a website that I use and I have 2 accounts if that matters. When I select an account to log in with Firefox overwr… (read more)

OS: Zorin OS 15 Firefox Version 68.0.1 (64-bit)

I have a website that I use and I have 2 accounts if that matters.

When I select an account to log in with Firefox overwrites my saved password with I long string of letters and numbers for some reason.

What is going on?

How do I fix this?

Thanks!

Asked by Coffmn 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Why are all the drop-down menus closing almost immediately?

Every time I try to use a drop-down menu to find a bookmark, or even to place a bookmark I'm adding, in a folder, the menu will just close!! Sometimes it's immediate, som… (read more)

Every time I try to use a drop-down menu to find a bookmark, or even to place a bookmark I'm adding, in a folder, the menu will just close!! Sometimes it's immediate, sometimes it take 5 or 10 seconds, but never enough time to find what I'm looking for...

Asked by StevenCee 10 months ago

Last reply by cor-el 10 months ago

  • Archived

upgrade broke my firefox no preferences

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search… (read more)

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search like google This is very frustrating To make it worse none of my firefox accounts work, nor my mozilla It usually takes a day or two for this to resolve itself but this time I have no preference setting ability and none of my user or Firefox passwords work This is very disturbing I can no longer use firefox like I am used to doing I do not want to default to Yahoo for search, I want to use Google. PLEASE FIX THIS and don't send me any more broken updates

Asked by bekglm1 11 months ago

Last reply by Wesley Branton 11 months ago

  • Archived

Firefox is default, yet all links open in Chrome.

On my PC, whenever I click on any links in any external program, all links open in Chrome. Even though, I've checked that FF is my default program. Also checked that chro… (read more)

On my PC, whenever I click on any links in any external program, all links open in Chrome. Even though, I've checked that FF is my default program. Also checked that chrome is NOT my default program. Have also tried making chrome default and then back to Firefox as default. Have also tried setting FF as default in Windows>> Default Programs. But nothing is working. I've even tried making IE as default from Control Panel, yet Chrome opens. I've noted 1 thing that Chrome is not there in Control Panels> Programs & Features list.

Asked by Zopfan 1 year ago

Last reply by McCoy 12 months ago