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  • Archived

Mac:- Open New Tab in the Background

Similar to the question here https://support.mozilla.org/en-US/questions/1239720 I'm finding that on a Mac I'm getting inconsistent results. If I hold CMD while clicking… (read more)

Similar to the question here https://support.mozilla.org/en-US/questions/1239720 I'm finding that on a Mac I'm getting inconsistent results. If I hold CMD while clicking on a link in Gmail then I will be taken away from the tab I'm currently looking at and straight to the new tab.

If I'm on other web pages holding CMD and clicking on a link means that the new tab will open in the background and I will stay on the current tab. This is the expected behaviour and is consistent with Safari, Chrome, and other browsers.

How can I stop FF from taking me away from the tab I'm currently viewing?

Asked by GregM8 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Intermittent issue with Firefox windows going invisible

This is a hard one to provide steps for reproduction. The next time it happens I will take a screenshot. The issue is as follows: I'm on a 64 bit Ubuntu 18.04.2 LTS mach… (read more)

This is a hard one to provide steps for reproduction. The next time it happens I will take a screenshot.

The issue is as follows:

I'm on a 64 bit Ubuntu 18.04.2 LTS machine, with Firefox 66.0.3 installed. Every now and then (roughly once every 1 or 2 hours) I will do something in the browser, whether that be open a new tab, press play on a YouTube window or something else, the window will turn invisible. The frame of the window with the name of the tab up the top is still there, and I can drag it around no problem, but the actual content of the window is not there, I can see straight through it. At this point I've sort of ruled out it being an OS related issue, as Firefox is the only program on my system that seems to have this issue.

Any help would be much appreciated.

Asked by Reeceeboii 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox is constantly crashing on Windows 10

Firefox 66.0.3 is constantly crashing on Windows 10 64bit. It doesn't matter if I am actively doing something or if it is idle. The frustrating part is there is nothing i… (read more)

Firefox 66.0.3 is constantly crashing on Windows 10 64bit. It doesn't matter if I am actively doing something or if it is idle. The frustrating part is there is nothing in about:crashes to indicate why this is happening. I've tried reinstalling, refreshing, etc. to no avail. Any assistance will be greatly appreciated!

Asked by wolverine130 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When I enter an about: item ff takes 2 min to load, error: can't find 192.168.1.200, address no longer in use, where to look?

When I enter any about: item ff takes over 2 minutes to load & comes up with an error message "Can't connect to 192.168.1.200". Now that's an old local server which i… (read more)

When I enter any about: item ff takes over 2 minutes to load & comes up with an error message "Can't connect to 192.168.1.200". Now that's an old local server which is no longer in use, and obviously the IP is still somewhere in the settings so ff is looking for it. I've checked every item under about:about but can't find the IP, where could (should) I look. Thanx

Asked by andreigler 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Annoying Pop-Ups.

Dear Whomever, I am wondering if it is due to almighty Mozilla and it wondrous Firefox browser that is the reason for the annoying pop-ups that appear in the lower right … (read more)

Dear Whomever,

I am wondering if it is due to almighty Mozilla and it wondrous Firefox browser that is the reason for the annoying pop-ups that appear in the lower right corner of my screen, usually offering some type of financial garbage. I was wondering if it may be Google and/or gmail, but these pop-ups occur regardless of what website I may be on. May anyone have an answer?

Asked by gpspirit3400 1 year ago

Last reply by James 1 year ago

  • Archived

New addon not compatible now FF66

So today on my work computer ( i am still having issues with my personal computer(s) 10.6... ( see/read the previous ticket which is been closed not that it solved anythi… (read more)

So today on my work computer ( i am still having issues with my personal computer(s) 10.6... ( see/read the previous ticket which is been closed not that it solved anything) because lastpass addon signature signing is not valid according to Firefox and nor can I download an older version that is compatible ). I went to do something on my work Firefox profile which I just recently created less than a week ago. I immediately noticed that tree style tabs was not open for some reason so I went to toggle it back on because sometimes it gets popped off, I couldn't find the icon so I went over to add-ons where I immediately notice that I had "no"? add-ons I'm sorry they're called extensions now in the new button that said unsupported. And guess what was in the unsupported category lastpass and tree style taps with a big message about not being verified and that I should click for more info which tells me to contact the developer and blah blah blahat signing is required in Firefox 57 and above.... and now all of a sudden Now I have a big yellow bar "one or more add-ons cannot be verifiedd and has been disabled". So I went back and looked at the version of last passed since I apparently have an outdated version!!! 4.27.2.10 last updated May 2nd 2019 okay so what's the next course of action? I can either remove the addon or find a replacement, find a replacement doesn't find lastpass. However a search does, and guess what version it is............ it is the same version! If it weren't for auto fill on IOS and android I would go back to a text document because this is getting ridiculous, because it is not on all of my devices and it spontaneously disappears.

I know this is a Firefox problem but this will require going to Mozilla to get this thing fixed.

That's all I can think of for now other than frustration frustration frustration frustration frustration and I probably need to reopen my old ticket, which said wait for an update that we'll never come because the addon system changed.


So I just went to my personal profile, same issue. Both profiles have been open ) simultaneously with no issues( since yesterday with the only thing changing that the computer has been put to sleep and woken back up. Here's a screen shot of all my add-ons on there..... Oddly enough the only thing that survived is "multi pass" which I haven't gotten around to touching yet.



So I just closed out of everything, unchecked reopen windows on login, did a full restart. And my work Firefox profile has my 2 extensions back but my personal profile does not. And Firefox things "these extensions do not meet current standards so they have been deactivated". My work computer is brand-new and I received it in October .... so? My personal Firefox profile was created in October or November 2018, and work profiles was created within the last two weeks (i moved from Safari too many tabs and i needed side tabs...). All should have current add-ons using "current standards" but Firefox doesn't think so?

I know this is a Firefox problem but this will require going to Mozilla to get this thing fixed, so well unlikely I will be CCing to firefox/Mozilla.

Asked by iMark7777777 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox Is Changing The Default Paper Size For All Printers When One Is Selected

Hello! A little background info on what we're dealing with here. I work in a store and we own two workstations. Each workstation shares our two printers. One is a Star Re… (read more)

Hello!

A little background info on what we're dealing with here. I work in a store and we own two workstations. Each workstation shares our two printers. One is a Star Receipt printer, the other is a Brother full size paper printer. Now Workstation2 is working without issue. We are able to print with the system specific default printer settings and nothing changes between printer. All good to go.

Now the issues stems from Workstation1. Our Star Receipt printer is set to print '77MMXRECEIPT', however when we select the Brother printer from the drop down menu then switch back to the Star Receipt the default paper size is forced to 'Letter' which causes the Receipt to print like a large sheet of paper which means we only get a portion of what we are printing.

This wouldn't normally be a problem, but due to some undefined steps(I'm not the only user and we don't always print from one website) the Brother printer is changed to default in Firefox which means that when we select the Receipt printer for printing, the default is again set to 'Letter' until we go to File>Print and set it to default again with '77MMXRECEIPT'.

Here's what I've done to test where the issue is this. I've changed and confirmed that when the Receipt printer is forced to 'Letter', the windows printer settings for both printers does stay on the default settings. I've also confirmed that the printer settings work on all browsers but Firefox and within Firefox I have gone into the .js settings file and deleted anything mentioned as 'print_' as well as going to Help>Troubleshoot>Refresh and completely setting all settings to default with nothing changing. I've also gone into About:config and tried resetting the default printer to no avail. The setting is always forcefully changed to 'Letter' when first switched to Brother printer and back to Star Receipt printer.

My take on it is there is some saved cache or settings file that has recorded and saved the Brother settings along with the Star Receipt settings and sets them both when switched to Brother. I've attempted to check both workstations and compare settings, everything appears the same. I have no idea where else to go on this as I don't know Firefox that intimately. Short of reinstalling Firefox I've done all I can think of.

My current version of Firefox is 66.0.3 (64-bit) labelled as Firefox Quantum.

Please let me know if there is anything you can think of! Thank you for your help.

Asked by Theorizing 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

New to Firefox - Norton safe web enabled but does not rate google search results

I have Windows 7 64 bit and was using Internet Explorer 11 for years, but have now downloaded and installed Firefox version 66.0.3 (64bit). After searching the community… (read more)

I have Windows 7 64 bit and was using Internet Explorer 11 for years, but have now downloaded and installed Firefox version 66.0.3 (64bit). After searching the community I have set up my home pages etc. I also have Norton Security installed and when I did a search using google, Norton did not rate the search engine results. I have checked the extensions and Norton Safe Web is listed and enabled,(it says disable or delete by the side of it). I have searched help and the community but cannot find a answer to my problem. I would be extremely grateful for any help. Thanking you in advance.

Asked by kitty180 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Logins don't sync with my android device. How do I recover logins using sync?

I did a refresh of Firefox on my laptop (Windows) and all my logins disappeared. I tried moving key4.db and logins.json files as mentioned on the board from other folder… (read more)

I did a refresh of Firefox on my laptop (Windows) and all my logins disappeared. I tried moving key4.db and logins.json files as mentioned on the board from other folders on my laptop but the saved logins list resets to empty. That is no longer an option.

I am using sync with an android device which still has all the logins saved. Sync, however doesn't update my laptop to sync the devices. I really want these passwords back and could use some advice on hot to do that. I'm not sure why sync doesn't sync the two devices and yes I have synced both devices.

Asked by billcbos 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Which tab is using high CPU?

Greetings, Firefox is using 100% of my CPU. A yellow banner is displaying at the top saying "A web page is slowing down your browser. What would you like to do?". Windows… (read more)

Greetings,

Firefox is using 100% of my CPU. A yellow banner is displaying at the top saying "A web page is slowing down your browser. What would you like to do?". Windows Task Manager makes it look like there is only one tab in Firefox which is causing the problem. How can I find out which tab is using all my CPU?

Thanks, Shane.

Asked by Shane 1 year ago

Last reply by cor-el 1 year ago

  • Archived

hotfix did not fix addon problem

It disabled my ad blocker and my Kaspersky Protection add-ons yesterday. Running latest version of Firefox and have verified that the hotfix is active as shown on the su… (read more)

It disabled my ad blocker and my Kaspersky Protection add-ons yesterday. Running latest version of Firefox and have verified that the hotfix is active as shown on the support page but still getting the exact same error when I try to add any add-ons. "Download failed, please check your connection."

Asked by laserguy010 1 year ago

Last reply by cor-el 1 year ago

  • Archived

URGENT: Addons suddenly can't be verified

Suddenly most of my addons have been disabled because "they can't be verified" or some BS. Who in his right mind thought this was a good idea?! DO NOT make such decisions… (read more)

Suddenly most of my addons have been disabled because "they can't be verified" or some BS.

Who in his right mind thought this was a good idea?!

DO NOT make such decisions for your users. Trust can only be achieved if you DON'T enforce it.

HOW TO ENABLE MY ADDONS?

Asked by thany 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

remove microphone contorl box

There is a persistent device control box after I close the tab that uses it and I must restart FF for it to go away. It follows me to all virtual desktops and is really a… (read more)

There is a persistent device control box after I close the tab that uses it and I must restart FF for it to go away. It follows me to all virtual desktops and is really annoying and distracting.

I am on Arch Linux i3 window manager and using FF 66.0.3 64-bit

Asked by jeremyjjbrown 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

every time I add a new bookmark one of the previous ones disappear

There seems to be a finite limit to the number of bookmarks as it seems that every time I add 1, 1 disappears. The bookmarks do not show up anywhere I can find, even in "… (read more)

There seems to be a finite limit to the number of bookmarks as it seems that every time I add 1, 1 disappears. The bookmarks do not show up anywhere I can find, even in "Show all Bookmarks". Any idea of the limit?

Asked by madden_mark 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Maths symbols not displaying correctly

On some pages, such as: https://civilengineeringbible.com/subtopics.php?i=2 maths symbols do not display properly. Pi and Phi are displayed as p and f, and the square roo… (read more)

On some pages, such as:

https://civilengineeringbible.com/subtopics.php?i=2

maths symbols do not display properly. Pi and Phi are displayed as p and f, and the square root symbol is a capital O with an umlaut. This page displays perfectly in Chrome. Is there a way to see the page properly in Firefox?

Asked by LaurentD 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashes

Firefox se cierra continuamente, sin posibilidad de hacer nada ni en modo seguro. El crash id es: Crash ID: bp-8ae35873-5b09-4a37-9b95-7d5980190506 Un saludo … (read more)

Firefox se cierra continuamente, sin posibilidad de hacer nada ni en modo seguro.

El crash id es: Crash ID: bp-8ae35873-5b09-4a37-9b95-7d5980190506

Un saludo

Asked by sdc93 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashes

bp-cac6787b-d36b-458b-96de-f8b0b0190503 The browser crashes while loading a page when visiting sites. Youtube and twitter sites on start-up and other sites when browsing… (read more)

bp-cac6787b-d36b-458b-96de-f8b0b0190503 The browser crashes while loading a page when visiting sites. Youtube and twitter sites on start-up and other sites when browsing through them, even on the Mozilla help/support pages. Tried all the solutions as suggested on the help-pages, de-installed Firefox, peformed new installation and a new profile. No improvement, still crashes. One oddity in the crash report; "CPU Info-warning: family 20 model 2 stepping 0 ". The crash-problem started a few weeks back, before it worked good for years. No changes in the hardware or software are done on my behalf and everything is kept automatically up-to-date. Any advice or direcions to a solution are really appreciated. Thanks in advance, Dionysius

Asked by Dionysius.d.V 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I want to use products like amazon prime, spotify and netflix but my firefox won't let me saying i dont have a plugin or the right update but i have all of them

anything which streams content wont work on my firefox, it either needs an update to the browser or a plug in but i have installed the nessecary plugins and add ons and u… (read more)

anything which streams content wont work on my firefox, it either needs an update to the browser or a plug in but i have installed the nessecary plugins and add ons and updates and yet it still won't work

Asked by rnashmorgan 1 year ago

Last reply by cor-el 1 year ago