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  • Archived

Got a pop up 3, 4 days ago saying Firefox needed add something, clicked it since then loads slower or not at all and

3 or 4 days ago, a popup came on my Facebook page saying that Firefox needed to be updated or fixed, sorry I don't remember what it said. I clicked on it and kept on the … (read more)

3 or 4 days ago, a popup came on my Facebook page saying that Firefox needed to be updated or fixed, sorry I don't remember what it said. I clicked on it and kept on the page with no problems. Got off the a page about an hour or so later. Came back later and tried to play a couple of games and they wouldn't load or took forever to load also a yellow lock showed up which was always green before. Went to the Monzilla site and tried to figure out what to do. Reinstalled Firefox as suggested and seemed to work after that. Came back later and tried to get on again and had the same problem. Again reinstalled Firefox, but this time it didn't repair it. Since that time, it hasn't worked to completely open at all. I have tried several times to reinstall since and still won't work or install partly. Have also run Norton complete system scan several times including Norton's eraser still didn't do anything. Been using Firefox for years and never have any problems before, I'm at a total loss.

As you can most likely see, I'm not a computer wiz, but, do use it several times a day.

Asked by Michael66 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Since I updated Firefox yesterday a game I play is not working properly but it is fine when I play using MS Explorer.

I play using this link: http://armorgames.com/play/12804/hands-of-war-tower-defense Since I updated Firefox whenever I push a button on the game screen there is a lag of… (read more)

I play using this link: http://armorgames.com/play/12804/hands-of-war-tower-defense Since I updated Firefox whenever I push a button on the game screen there is a lag of about 2 seconds before anything happens. Tried playing the game using MS Explorer and had no problems.

Asked by Greenwaves 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Header overflow error

When I try to load a webpage that is part of a secure message group, I am getting a "Header overflow" error and the message does not open. I can go to the main website f… (read more)

When I try to load a webpage that is part of a secure message group, I am getting a "Header overflow" error and the message does not open. I can go to the main website fine and open all content except the message boards. I had been using FireFox on Win XP when the problem first started. Initially Win 10 on a different computer worked, but now I am getting the same error message. If I use IE the messages open fine.

Asked by jschwisow 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Bookmarks disappeared, Firefox won't open profile backup file

Was updated to FF 49.0.1. Bookmarks and history all disappeared. Research said the bookmarks backup file in my profile could be opened with FF. It's a compressed JSON … (read more)

Was updated to FF 49.0.1. Bookmarks and history all disappeared. Research said the bookmarks backup file in my profile could be opened with FF. It's a compressed JSON file. FF won't open it. If I open it in Word, it's all in some sort of gibberish machine language.

Would like to go back to the previous version of FF but now my Win 7 machine won't Restore to Earlier Time, either. Even with shutting off ALL security apps / programs and even disconnecting from the internet AND disabling all the add-ons, it always seems to go thru the motions but then tells me Restore failed and that I must have some type of AV program running.

WHY do all these changes have to be shoved down my throat?! I liked things the way they were and they worked. I didn't know I could require FF to ask if I wanted an update. How is a person supposed to find out about things like that?!

Asked by macx 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Multiple problems, sorry can't summarize in a sentence?

Hello. I'll do my best to be succinct here. 1. It started with Flash no longer working. Couldn't even load the Flash settings tabs. Worked in other browsers though. Chang… (read more)

Hello. I'll do my best to be succinct here.

1. It started with Flash no longer working. Couldn't even load the Flash settings tabs. Worked in other browsers though. Changed some settings as described in these forums. This helped but only briefly. Flash stopped working again.

2. Did the "refresh" thing. This created new problems. Although add-ons weren't displaying in the add-ons tab, they were still there and operating in the background. Flash again worked but only for an hour.

3. I wanted to do a complete delete (using Revo) and re-install of Firefox. Somehow even after doing this, some settings (and incredibly, add-ons) remained.

4. I installed the x64 version, since this would give me a new install and hopefully a fresh start - the previous FF version I was using was the x32 version. This worked for a few days, but again, Flash died completely again.

5. Tried the refresh here too, and oddly, an ad blocking add-on is still operating in the background, even though it doesn't show in the add-ons tab.

6. I tried some other random things I found on these forums and online, such as scanning my hard drive for corrupted files. None were found. Some of the proposed solutions are a bit above my experience level, and/or aren't explained well, so I didn't attempt them.

7. At this time I have Flash working, and still have intermittent ad-blocking. I have no installed any add-ons since doing the refresh on the x64 version. (The x32 version is uninstalled.)

So, (A) what is going on here? (B) Why doesn't Firefox make it easier to do a COMPLETE uninstall and purge of all program-related files, in order to do a true clean install? (C) Any suggestions?

Asked by chuckles+manson 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox lost my passwords and no longer asks to save them

I've updated FF from 48.0.2 to 49.0.2 and all my saved passwords are gone. The "Show passwords" button is blank. FF no longer asks to save my password. Did an uninstall, … (read more)

I've updated FF from 48.0.2 to 49.0.2 and all my saved passwords are gone. The "Show passwords" button is blank. FF no longer asks to save my password. Did an uninstall, removed profile and reinstalled. No luck. Key3.db (and others) is not created. If I go back to 48.0.2, everything is fine.

Asked by eric_t 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Some links in my Facebook are marked or underlined in red

Some links in my Facebook are underlined in red. When I put the mouse cursor on - the links mark in red. It's only when I'm using FB in my native language - bulgarian. Bu… (read more)

Some links in my Facebook are underlined in red. When I put the mouse cursor on - the links mark in red. It's only when I'm using FB in my native language - bulgarian. But when I switch my FB profile to English or another language - there is no such a problem?!

I'm using Mozilla Firefox 49.0.2 and Windows 7

Asked by Tuzarka 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox continually crashes in Sierra

Upgraded to OS X Sierra. Started Firefox and it crashed about 30 seconds after starting. Tried to restart it. Same thing. Problem continues every time I try to start it. … (read more)

Upgraded to OS X Sierra. Started Firefox and it crashed about 30 seconds after starting. Tried to restart it. Same thing. Problem continues every time I try to start it. Tried starting it in Safe Mode. Same thing. Tried refreshing it. Same thing. Uninstalled and did a clean install. Same issue. Followed every procedure I could find and nothing seems to work. Kind of wondering what's going on and how I can fix it so I can ditch Safari (useless POS browser)

Not very technical btw.

Thoughts?

Asked by MarkCollins 3 years ago

Last reply by John99 3 years ago

  • Archived

Why do I have to sync to get saved logins on my PC?

Just recently saved logins were gone. I synced and they loaded fine. The next session (and subsequent) they are gone again and I have to sync to retrieve. It is gettin… (read more)

Just recently saved logins were gone. I synced and they loaded fine. The next session (and subsequent) they are gone again and I have to sync to retrieve. It is getting frustrating.

Asked by SusieB 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Was able to load in to some sites but no longer can

Okay, so when I first started using Firefox I had no problems. I was able to load into the pages I wanted. Sadly that is no longer the case, the pages would load for hour… (read more)

Okay, so when I first started using Firefox I had no problems. I was able to load into the pages I wanted. Sadly that is no longer the case, the pages would load for hours (not literally but close enough) with no sign of when it will finish or if it's really loading.

Asked by R0s3yp0s3 3 years ago

Last reply by Tonnes 3 years ago

  • Archived

Waterfox is always slow and even though I set it not to play videos automatically it still does??? How can I stop this behavior??

I don't want the browser to autoplay any videos! It bogs down everything because web site managers are too stupid not to limit the amount of video ads they put on one pag… (read more)

I don't want the browser to autoplay any videos! It bogs down everything because web site managers are too stupid not to limit the amount of video ads they put on one page. If you have several tabs open the browser hangs terribly! I don't want any videos to play automatically and I went into about:config and set the preference to not autoplay videos and yet it still does?? How can I stop this behavior?


And as another pet peeve of mine: why can't firefox switch to some other video player besides adobe since adobe changes daily and constantly has vunerabilities and then you have to reinstall the damn thing every other day or your shockwave stuff doesn't play?? Please do something to stop that behavior as well!

Asked by MrBeepa 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox exhibiting extreme slow-down and sluginess

Hi. Been having an issue with Firefox this last week (though it's happened before, just not to this extent) in that's it's being incredibly slow and moves at the pace of … (read more)

Hi. Been having an issue with Firefox this last week (though it's happened before, just not to this extent) in that's it's being incredibly slow and moves at the pace of a snail. To give some examples, when I try type (like right now) there's a delay for the words to show up instead of popping up as I type. Another is the browser seems to freeze up for a couple seconds when I try and scroll up or down, before doing at an quick and uneven pace.

I'm uninstalled and reinstalled Firefox (reinserting my profile after doing so), disable all themes, plugins and add-ons, restarted Firefox in safe mode, and none of these have made a positive difference (in some cases it actually made it worse).

Any way of fixing this? I've been using Firefox for years now and I don't relish the idea of having to transition to another browser if hte problem could just be solved on its own.

Asked by Filler 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

How to fix ghosting scroll cursors that won't go away?

After using firefox for a while (usually longer than an hour consecutively) I will occasionally scroll on a webpage, only to have the scroll icon which appears not disapp… (read more)

After using firefox for a while (usually longer than an hour consecutively) I will occasionally scroll on a webpage, only to have the scroll icon which appears not disappear after I have stopped scrolling. Interestingly, the scroll bars do not disappear even upon closing firefox; currently, the only way I have found to get rid of them is to restart my pc. I have attached some screenshots to better convey this issue, and if there is anything else I can do or provide let me know!

Thanks

Asked by moose_ 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Issue with version 50 of Firefox and Applocker

Hello Since the latest update of Firefox, all our Terminal Servers (2008 R2 and 2012 R2) with Applocker enabled are unable to use Firefox, either for admins or users. It … (read more)

Hello

Since the latest update of Firefox, all our Terminal Servers (2008 R2 and 2012 R2) with Applocker enabled are unable to use Firefox, either for admins or users. It works only if you specify everyone or a specific user in the Applocker rule, but not for groups as it was before. With version 49.0.2 it works perfectly.

I think something in Firefox was changed that impact the way applocker rules are processed.

Could you please help ?

Thanks

Asked by karsayor 3 years ago

Last reply by the-edmeister 3 years ago