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Firefox 48.0 and Freezes

As has been the case with each new update, I recently updated to Firefox 48.0. Since then, I've noticed the longer I get into a session, the more it starts to freeze. I… (read more)

As has been the case with each new update, I recently updated to Firefox 48.0. Since then, I've noticed the longer I get into a session, the more it starts to freeze. It seems to be using quite a bit more memory than even just the immediate previous version of Firefox. When I have to exit the browser when this becomes unbearable, it usually crashes 30 or so seconds after exiting. I get a plug-in container error. This is now to the point, where it's not even worth it to use the browser.

Anyone else having this problem with the new update? I'm pretty sure I have the system specs to run this, all plug-ins are up to date, all graphic drivers are up-to-date, I've experimented with turning on and off hardware acceleration in the browser to no avail. What problem(s) was/were the update supposed to be fixing?

Asked by FireFoxFan1 3 years ago

Last reply by John99 3 years ago

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"This Download Has a Virus or Malware"

How accurate is it when you download something through Firefox and it says "This Download Has a Virus or Malware and has been blocked for your safety"? Because I clicked … (read more)

How accurate is it when you download something through Firefox and it says "This Download Has a Virus or Malware and has been blocked for your safety"? Because I clicked "dowload anyway" then scanned it with Malwarebytes and Windows Defender and they didn't find a virus. I also scanned my whole PC and detected nothing.

Asked by Skush 3 years ago

Answered by the-edmeister 3 years ago

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cannot create firefox sync account unexpected error

I have a computer running windows 7 and have no problem creating a firefox sync account or logging in to it. I have 2 computers running windows 10 and I cannot log into m… (read more)

I have a computer running windows 7 and have no problem creating a firefox sync account or logging in to it.

I have 2 computers running windows 10 and I cannot log into my firefox sync account or even create a new one with a different email address. I keep getting an unexpected error in both instances.

I even uninstalled firefox and reinstalled it........

I checked firefox server status and all is fine.

All versions of firefox I am running is 48.0

Here is my history log......I would hate to downgrade my computers to windows 7 just because of firefox sync,

There has to be something on the back end for this to be happening.

Im attaching a log of my firefox

Asked by Dennis1960 3 years ago

Answered by Dennis1960 3 years ago

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Refresh did not fix startgo123 hijack

Have followed ALL suggestions from the web to remove this hijack with no luck. I then refreshed Firefox (v48.0) and even the default is still hijacked. Newtab always end… (read more)

Have followed ALL suggestions from the web to remove this hijack with no luck. I then refreshed Firefox (v48.0) and even the default is still hijacked. Newtab always ends up with startgo123.com.

If I restart FF with all add-ons disabled, it's OK, but there are NO extensions or add-ons installed that I don't know about. All were installed by me some time ago.

Please help. I am going crazy trying to solve this.

No malware scans find this, no supposed programs to fix it can find it. Where can it be hiding?

Asked by tomtp 3 years ago

Answered by jscher2000 3 years ago

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Bookmarks have all disappeared since last Windows 7 enterprise update. I can't restore them from by backup

Hi, I am using FF bokmarks since Years without any issues. I regularly backup them. Since the last windows 7 enterprise update they have all disappeared and I can't re… (read more)

Hi, I am using FF bokmarks since Years without any issues. I regularly backup them. Since the last windows 7 enterprise update they have all disappeared and I can't restore them from my backup file.

I get the message "Unable to process the backup file"

Please can you help me to sort this out as I am using bookmarks for professional usage?

In addition, please let me know if I can get a readable vision of all bookmarks saved in my backup file?

Thanks a lot

Philippe

Asked by phbull 3 years ago

Answered by John99 3 years ago

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Could you please help me with a video problem concerning Firefox 48 for Mac and El Capitan 10.11.6 ?

Sometimes when clicking on a news video on "AOL Today" Firefox will instantly crash before even starting the video. Other times the AOL news videos play ok. And then ag… (read more)

Sometimes when clicking on a news video on "AOL Today" Firefox will instantly crash before even starting the video. Other times the AOL news videos play ok. And then again, when it seems like a video is playing okay, it will stop playing part way through. Since it's not consistent in what it's doing, it's hard to predict when it's going to crash.

In trying to correct the problem, I did a "Refresh Firefox" via the Mozilla Support forum and am still having the same problems. My computer platform is El Capitan version 10.11.6 using Firefox 48.0 for Mac on a 15" MacBook Pro with Retina display. I've been using Firefox for years and have never had so many crashes as I'm having now.

I've just recently upgraded to El Capitan and Firefox 48. Any help you may offer will be greatly appreciated! Thank you for all the time and effort you give in volunteering to help us!

Asked by brmidi 3 years ago

Answered by brmidi 3 years ago

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Netflix Issue

Hi, Since yesterday (August 19, 2016) Netflix stop working and I get a message at the top of the page saying "Firefox is installing components needed to play audio or vid… (read more)

Hi, Since yesterday (August 19, 2016) Netflix stop working and I get a message at the top of the page saying "Firefox is installing components needed to play audio or video, please try again later". I just called Netflix support and they say that recently they stop using Silverlight and moved to HTML5, they advised me to update Firefox to the latest version, I was running on 47.0.1 but now after installing the update I'm running on 48.0.1 but still get the same error message. I can watch Netflix with Internet Explorer but not with Firefox anymore! For years was working fine I am wondering what's going on, can you help?

Asked by Adrianva 3 years ago

Answered by AliceWyman 3 years ago

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How to move retrieved bookmarks file back into proper HD library for MAC

As you can see in my screenshot of my desktop. I have a folder of my retrieved firefox bookmarks I want to get this folder off of the desktop and drag it back into it's … (read more)

As you can see in my screenshot of my desktop. I have a folder of my retrieved firefox bookmarks

I want to get this folder off of the desktop and drag it back into it's proper living space within the indexed folders in my hard drive icon.

What is the file path directions (from folder to folder) I need to into to drag and drop this retrieved folder back to where it should be??

Will doing this make me lose my bookmarks? As I browse with this retrieved folder on my desktop, all my favorite and bookmarks are in place as they should be in firefox.... Will I need to rename this folder or something in order to make sure once it is moved back to it's proper place that is will be talking properly to firefox now in it's new/permanent and proper location?


My OS is el Capitan 10.11.6

Asked by rdmartin2015 3 years ago

Answered by rdmartin2015 3 years ago

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Passive hijacking still taking place (v48)

I try to open a page, but the cursor does not change from pointer to hand when mousing over a link, which makes me suspicious... the suspicion is confirmed if I just clic… (read more)

I try to open a page, but the cursor does not change from pointer to hand when mousing over a link, which makes me suspicious... the suspicion is confirmed if I just click it anyway, as it opens a new window, usually with some phony ad saying I NEED to download some alleged security fix.

I don't have a lot of different security screening products here, but I do have the latest Malwarebytes, and have run it through at least three times in the last two days, the most recent coming through cleanly. The HKCU\Software key in the registry shows a bunch of suspicious keys (all literal strings) I'm not sure should be there:

TM with value "0106" U_DT, "20160615" U_SDT, null string U_TM, "0106" and U_VER, "3.21"

There's nothing out-of-the-ordinary in either the Run or RunOnce keys under ...\Windows\CurrentVersion.

I'll delete the above values and see if it solves anything.

dL

Asked by Dale_Latimer 3 years ago

Answered by Dale_Latimer 3 years ago

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Context/drop-down menus no longer abort, "close" by clicking off-menu like they used to.

My context/drop-down menus will no longer abort "close" as they used to with a simple off-menu click. The only way I can force them to close now is by hitting the ESC key… (read more)

My context/drop-down menus will no longer abort "close" as they used to with a simple off-menu click. The only way I can force them to close now is by hitting the ESC key. For example, if I click on Help in the Menu Bar but decide to abort the action, I used to be able to click anywhere off-menu and it would close. Same thing happens when right-clicking on a webpage to bring up the context or spell-checker menus but then decide not to click on a menu item. In all cases the only way they will close now is to actually select an item in the open menu or by hitting the ESC key.

This issue is exclusive to Firefox. It does not present in IE, Chrome, my OS (Windows 8.1), or any other apps. I first noticed the anomaly sometime after updating to Firefox 48. I have no viruses, hijacks, adware, etc. Restarting with Add-ons disabled had no effect, not could I find relevant info searching support topics here or via general search engine queries.

Anyone have any ideas besides doing a refresh and re-configuring everything?

Asked by TechSpin 3 years ago

Answered by jscher2000 3 years ago

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Page links are fine in Safari, but only show up as numbers in Firefox. Help?

Links to pages of my website are not showing up in Firefox. Well, they show up, but as black numbers and not blue links...except for 5 of 59 numbers. Everything is fine w… (read more)

Links to pages of my website are not showing up in Firefox. Well, they show up, but as black numbers and not blue links...except for 5 of 59 numbers. Everything is fine when viewing in Safari. See here: martybucella.com/biz5.html.

Asked by Stumped54 3 years ago

Answered by jscher2000 3 years ago

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After updated firefox to version 48.0.2, I cannot use Chinese input in Firefox anymore.

Chinese input still can be used in other software like Excel or Word but not Firefox after Aug 24 updated. I can swap the language but it doesn't work even it shows chine… (read more)

Chinese input still can be used in other software like Excel or Word but not Firefox after Aug 24 updated. I can swap the language but it doesn't work even it shows chinese input.

Asked by winter_64 3 years ago

Answered by ideato 3 years ago

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Live streaming from Xfinity,requests updated Adobe Flash which states it's loaded when I do the upgrade, Youtube is no problem.

I'm trying to stream ESPN, FS1, & NBCSN via XFINITY. When it starts to load they respond with a polite message that an updated version of the Flash Player is needed a… (read more)

I'm trying to stream ESPN, FS1, & NBCSN via XFINITY. When it starts to load they respond with a polite message that an updated version of the Flash Player is needed and supplies the Adobe link. Going to the Adobe site and initiating the update sequence Adobe replies with the message "Package 'adobe-flashplugin' is already installed". I'm using Ububtu 16.04 64 bit. Watching video on YouTube is no problem for example. There is no problem on a tablet using Win8 & Firefox to do the same thing.

Asked by PatNash 3 years ago

Answered by James 3 years ago

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Firefox tends to crash when I try to load facebook, but then also crashes randomly on other sites.

Hello, Here is the troubleshooting data from the troubleshooting information page. Thanks Application Basics Name: Firefox Version: 48.0 Build ID: 20160728204513 User … (read more)

Hello,

Here is the troubleshooting data from the troubleshooting information page.

Thanks

Application Basics


Name: Firefox Version: 48.0 Build ID: 20160728204513 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:48.0) Gecko/20100101 Firefox/48.0 OS: Linux 3.19.0-66-generic x86-64 Multiprocess Windows: 0/1 (Disabled by add-ons) Safe Mode: false

Crash Reports for the Last 3 Days


Report ID: bp-e57de73f-3027-473a-b4ec-2e26b2160905 Submitted: 2 hours ago

Report ID: bp-30557247-c250-4425-a6dc-3b64b2160905 Submitted: 3 hours ago

Report ID: bp-588f71d8-be2e-4187-87dd-af6a22160905 Submitted: 3 hours ago

Report ID: bp-5522bd68-a981-45d3-a89d-588ee2160905 Submitted: 3 hours ago

Report ID: bp-ed39fdfb-29aa-430f-924f-71fb82160905 Submitted: 3 hours ago

Report ID: bp-e4d35739-54fc-41b7-a4e1-a14cf2160905 Submitted: 5 hours ago

Report ID: bp-24110f6e-f44d-4f9a-8893-a2b7d2160905 Submitted: 6 hours ago

Report ID: bp-81999ad2-8198-423f-b6ac-8bf592160905 Submitted: 6 hours ago

Report ID: bp-c803d2d0-92e1-40ef-9e69-e53bd2160905 Submitted: 6 hours ago

Report ID: bp-78dfa1b3-7b59-4dd9-96fd-d0cb22160905 Submitted: 6 hours ago

All Crash Reports

Extensions


Name: Add to Wunderlist Version: 3.1.1 Enabled: true ID: jid1-3gu11JeYBiIuJA@jetpack

Name: Beef Taco (Targeted Advertising Cookie Opt-Out) Version: 1.3.7.1-signed.1-signed Enabled: true ID: john@velvetcache.org

Name: Decentraleyes Version: 1.3.5 Enabled: true ID: jid1-BoFifL9Vbdl2zQ@jetpack

Name: EverSync - Sync bookmarks, backup your favorites. Version: 10.6.1 Enabled: true ID: fvdmedia@gmail.com

Name: Firefox Hello Beta Version: 1.4.4 Enabled: true ID: loop@mozilla.org

Name: FireShot Version: 0.98.89 Enabled: true ID: {0b457cAA-602d-484a-8fe7-c1d894a011ba}

Name: Gif Delayer Version: 0.7.1-signed.1-signed Enabled: true ID: jid1-mqCpKcAruymyAA@jetpack

Name: HTitle Version: 3.4.1-signed.1-signed Enabled: true ID: {c6448328-31f7-4b12-a2e0-5c39d0290307}

Name: HTTPS Everywhere Version: 5.2.3 Enabled: true ID: https-everywhere@eff.org

Name: I don't care about cookies Version: 2.5.9 Enabled: true ID: jid1-KKzOGWgsW3Ao4Q@jetpack

Name: Lazarus: Form Recovery Version: 2.3.1-signed.1-signed Enabled: true ID: lazarus@interclue.com

Name: Lightbeam Version: 1.3.1 Enabled: true ID: jid1-F9UJ2thwoAm5gQ@jetpack

Name: Multi-process staged rollout Version: 1.2 Enabled: true ID: e10srollout@mozilla.org

Name: NewScrollbars (aka NoiaScrollbars) Version: 1.2.5.1 Enabled: true ID: NoiaScrollbars@ArisT2_Noia4dev

Name: Pocket Version: 1.0.4 Enabled: true ID: firefox@getpocket.com

Name: Saved Password Editor Version: 2.10 Enabled: true ID: savedpasswordeditor@daniel.dawson

Name: Tab Mix Plus Version: 0.5.0.0 Enabled: true ID: {dc572301-7619-498c-a57d-39143191b318}

Name: uBlock Origin Version: 1.9.4 Enabled: true ID: uBlock0@raymondhill.net

Name: Ubuntu Modifications Version: 3.2 Enabled: true ID: ubufox@ubuntu.com

Name: Unityfox Revived Version: 0.0.2 Enabled: true ID: @unityfox-revived

Name: URL Fixer Version: 4.1.2 Enabled: true ID: {0fa2149e-bb2c-4ac2-a8d3-479599819475}

Name: WhatsApp™ Messenger Version: 0.1.5 Enabled: true ID: rt42fsdty645jIidD@jetpack

Graphics


Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL Renderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Bay Trail Hardware H264 Decoding: No GPU #1 Active: Yes Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) Bay Trail Vendor ID: Intel Open Source Technology Center Device ID: Mesa DRI Intel(R) Bay Trail Driver Version: 3.0 Mesa 11.2.0

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: none CairoUseXRender: 0


Important Modified Preferences


accessibility.browsewithcaret: true browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.resume_from_crash: false browser.sessionstore.upgradeBackup.latestBuildID: 20160728204513 browser.startup.homepage: http://topsites.me/ browser.startup.homepage_override.buildID: 20160728204513 browser.startup.homepage_override.mstone: 48.0 browser.tabs.loadInBackground: false browser.tabs.remote.autostart.2: true browser.tabs.warnOnClose: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 3 browser.urlbar.lastSuggestionsPromptDate: 20160905 browser.urlbar.maxRichResults: 15 browser.urlbar.suggest.searches: true browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true dom.max_script_run_time: 0 extensions.lastAppVersion: 48.0 layers.acceleration.disabled: true media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1473064517 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20160728204513 media.gmp-manager.lastCheck: 1473064516 media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.prefetch-next: false places.database.lastMaintenance: 1473064670 places.history.expiration.transient_current_max_pages: 100525 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.trackingprotection.enabled: true privacy.trackingprotection.introCount: 20 services.sync.declinedEngines: services.sync.engine.prefs.modified: false services.sync.lastPing: 1473064485 services.sync.lastSync: Mon Sep 05 2016 15:37:29 GMT+0100 (BST) services.sync.numClients: 6 storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1473064670

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.12 Version in use: 4.12

NSS Expected minimum version: 3.24 Basic ECC Version in use: 3.24 Basic ECC

NSSSMIME Expected minimum version: 3.24 Basic ECC Version in use: 3.24 Basic ECC

NSSSSL Expected minimum version: 3.24 Basic ECC Version in use: 3.24 Basic ECC

NSSUTIL Expected minimum version: 3.24 Version in use: 3.24

Experimental Features


Sandbox


Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces: true Media Plugin Sandboxing: true

Asked by sampathr 3 years ago

Answered by sampathr 3 years ago

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Firefox plagued by virus s0.2mdn.net -- how do you remove it?

I am running Firefox on Windows 7. On a number of sites the icon box to the left of the current URL gets an icon that is circular with the cardinal points of a compass l… (read more)

I am running Firefox on Windows 7. On a number of sites the icon box to the left of the current URL gets an icon that is circular with the cardinal points of a compass like figure. A dialogue box appears emanating from that icon and asks the user if he/she wants to share hs/her location with s0.2mdn.net? I cannot get rid of this and think it is adware.

Asked by SgrB2 3 years ago

Answered by SgrB2 3 years ago

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Can not find Video URL error message from Google play movie rental Fix

Desktop Windows 10 gets the error, "Can not find Video URL" error when renting a movie from Google play or You Tube. Found a Extension loaded called "HTML5 Video Everywh… (read more)

Desktop Windows 10 gets the error, "Can not find Video URL" error when renting a movie from Google play or You Tube. Found a Extension loaded called "HTML5 Video Everywhere" loaded and when I disabled the extension the video plays fine. Remove this extension when updating to FireFox or Cyberfox release 48 and above.

Asked by Simson FireFox 3 years ago

Answered by Simson FireFox 3 years ago

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who shot the fox and killed adobe flash player

Since ver. 48 flash player is reported as an "unresponsive plugin" during attempts to play some files, (significantly on twich). Also some plugins etc. state that they ar… (read more)

Since ver. 48 flash player is reported as an "unresponsive plugin" during attempts to play some files, (significantly on twich). Also some plugins etc. state that they are incompatible with FF.48. is this a picture of things to come or will it be sorted. I am (regrettably) using w10 which -annoyingly, does too much potching around of it's own volition.

Asked by tomas-p 3 years ago

Answered by FredMcD 3 years ago

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google sites won't load on firefox (or chrome) but do in edge and ie

Since about 3 days ago, Sept 13 2016, I have been unable to access any google web site on my Windows 10 PC using Firefox or Chrome. I can get everywhere else, but for goo… (read more)

Since about 3 days ago, Sept 13 2016, I have been unable to access any google web site on my Windows 10 PC using Firefox or Chrome. I can get everywhere else, but for google sites I get the message, "Firefox can’t establish a connection to the server at xxxx.google.com." I've tried all the troubleshooting steps here as well as on google, and have made no progress. Any suggestions? Thanks.

Asked by kayhonak 3 years ago

Answered by kayhonak 3 years ago