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  • Archived

Do I need a Shockwave Flash ,adobe Shockwave for Director Netscape, Java(TM) Platform SE 7 U9 and Java Deployment Toolkit 7.0.90.5 plug ins on my computers. And

When updating my plug ins I noticed a had 2 for shock-wave and 2 for java and also have Microsoft silverlight. I think I downloaded that in a attempt to get rid of Java. … (read more)

When updating my plug ins I noticed a had 2 for shock-wave and 2 for java and also have Microsoft silverlight. I think I downloaded that in a attempt to get rid of Java. I of course am paranoid about using Java because of the recent security concerns. This is the beginning of my quest for knowledge to be able to make informed decision about my security. Point me in the right direction man,

Asked by auntv3 8 years ago

Last reply by cor-el 8 years ago

  • Archived

"Couldn't load XRE functions" when starting FF 18.0, Linux.

just installed FF 18.0 on Linux (Centos 5.8) where 17.0.1 has been running fine. I always install in a local (to my login) directory, and have a desktop launcher to start… (read more)

just installed FF 18.0 on Linux (Centos 5.8) where 17.0.1 has been running fine.

I always install in a local (to my login) directory, and have a desktop launcher to start it. I download each .tar.bz2 FF package to a subdir, where I unpack it, overwriting whatever was already in the firefox directory in that location.

doing that, I get the error above. so I renamed the directory and did a fresh extraction into the firefox directory that tar creates when unpacking the archive. SAME PROBLEM.

moving that directory aside and re-extracting the 17.0.1 archive yields a working Firefox.

What can I do to solve this problem?

the troubleshooting info below came from FF 17.0.1, since FF18.0 doesn't work.

Asked by fredex 8 years ago

Last reply by fredex 8 years ago

  • Archived

Start.Search.US.com comes up as home page even if restore to default. Can't get rid of it.

Didn't even do anything. Home page changed on its own. Tried a fix that was suggested on-line but that did help. Instead now have more "add-ons" and Yahoo has become t… (read more)

Didn't even do anything. Home page changed on its own. Tried a fix that was suggested on-line but that did help. Instead now have more "add-ons" and Yahoo has become the home page instead of my desired google although when bring up Mozilla always goes to the Start.Search.us.com first.

Asked by mozhelpme 8 years ago

Last reply by Search.us.com 8 years ago

  • Archived

Lost my Norton Toolbar when I upgraded Firefox, how do I get the Norton Toolbar back?

I have Comcast High Speed Internet service. It comes with Norton Internet Security. I use the Norton toolbar a lot. When I downloaded Firefox 17.0.1, I lost the Norton… (read more)

I have Comcast High Speed Internet service. It comes with Norton Internet Security. I use the Norton toolbar a lot. When I downloaded Firefox 17.0.1, I lost the Norton Toolbar. How can I get it back?

Asked by jandm1946 8 years ago

Last reply by Security_Guy 8 years ago

  • Archived

My browser opens to whatever website I last visited, even though I have my settings set to open to my homepage

I go to options, set it up to open to my homepage, and it still opens to whatever page I visited last. I tried clearing my cache as well, no luck. What can I do to make… (read more)

I go to options, set it up to open to my homepage, and it still opens to whatever page I visited last. I tried clearing my cache as well, no luck. What can I do to make my browser open to my homepage every time?

Asked by jneuburger 8 years ago

Last reply by cor-el 8 years ago

  • Archived

How to delete cookie using javascript

Hi All, I am working UI Automation. We are using javascript injection for automation. One of the features we need is to ability set / unset cookies. I am able to set cook… (read more)

Hi All,

I am working UI Automation. We are using javascript injection for automation. One of the features we need is to ability set / unset cookies.

I am able to set cookie using javascript, but I can't delete / unset a cookie. I am using below script to unset cookie.

document.cookie = 'cookie_name=; path=/; domain=.mycompany.com; expires=Thu, 01 Jan 1970 00:00:00 GMT';

If I try to alert document.cookie, it shows empty string. However, I can still see the cookie in browser after the javascript execution is complete.

Can someone suggest what I might be doing wrong?

P.S. I am on FF v17.0.3 esr on RHEL 5.

Thanks, Shiv

Asked by shivshankar.k 7 years ago

Last reply by shivshankar.k 7 years ago

  • Archived

Firefox won't play certain videos, whereas Internet Explorer and Chrome will, can this be fixed?

For example, when I go to my online newspaper, lohud.com, I can play the videos they offer on Internet Explorer and Chrome but not Firefox. I heard the the problem is tha… (read more)

For example, when I go to my online newspaper, lohud.com, I can play the videos they offer on Internet Explorer and Chrome but not Firefox. I heard the the problem is that Firefox is not always compatible with Shockwave Flash 11.5 but I don't know how to fix it. I have Windows Vista and a Sony Vaio VGN-NS190J laptop. My internet provider is Optimum.com and Yahoo is my homepage.

Asked by numberoneclerk 8 years ago

Last reply by numberoneclerk 8 years ago

  • Archived

why do youtube videos start,freeze & then won't pause,play or anything,except maybe play a few secs.?

i have vista 32-bit & as i type a youtube video that i tried to pause i can hear play a sec. or 2,but won't continuously play.this happens on all my browsers,ie,chrom… (read more)

i have vista 32-bit & as i type a youtube video that i tried to pause i can hear play a sec. or 2,but won't continuously play.this happens on all my browsers,ie,chrome,firefox,& all youtube videos.i've tried uninstalling & reinstall chrome,firefox & flashplayers,no good.this started after malwarebytes (thank them) unlocked my pc from reveton-fbi-ransomware virus!any solutions out there?Thanx in advance.can't watch videos anywhere damn!

Asked by twelborn40 8 years ago

Last reply by Yousef 8 years ago

  • Archived

Firefox won't load Facebook - just started tonight.

Starting tonight, I can't get on Facebook with Firefox. I get a page that looks like it's not accessing the CSS file properly and the login button doesn't work. I can get… (read more)

Starting tonight, I can't get on Facebook with Firefox. I get a page that looks like it's not accessing the CSS file properly and the login button doesn't work. I can get on no problem with Chrome and IE 8. Never had this problem, though I'm having more and more problems with Firefox these days.

Asked by dave1021 8 years ago

Last reply by cor-el 8 years ago

  • Archived

after updating to latest version of Java (7.10) it no longer works and JRE has disappeared from my plugins list

On checking my add-ons and plugins I attempted to update Java Run Time to latest version as firefox said it was outdated. I tried installing new version JRE 7.10 manual… (read more)

On checking my add-ons and plugins I attempted to update Java Run Time to latest version as firefox said it was outdated.

I tried installing new version JRE 7.10 manually and through firefox (which said the installation was successful). When testing it, I get told that Java is not working and that a plug in is missing. Can not check whether the new plugin is enabled as JRE has disappeared from the plugins tab (Only Deployment Toolkit appears).

The Java control console says that it was successfully installed in all browsesr. I have tried uninstalling and reinstalling Java 3 times and keep getting the same result. Java is working fine on chrome and IE so problem must be with FF.

Asked by Henoir99 8 years ago

Last reply by n1msr 8 years ago

  • Archived

Font too small to read increase site font size

IThe font in firefox keeps decreasing in size. Most sites font is probably a 6 or 7 pt. Ridiculous and I cannot find out how to change it. Please help immediately or I w… (read more)

IThe font in firefox keeps decreasing in size. Most sites font is probably a 6 or 7 pt. Ridiculous and I cannot find out how to change it. Please help immediately or I will have to cancel firefox account. Norton does not indicate I have any virus of any sort affecting computer.

Asked by gackenhj 8 years ago

Last reply by scorpiodan 8 years ago

  • Archived

How do I delete a Security Exception from the list of items where 'Confirm Security Exception' has been selected?

I looked at all the previous solutions, some of which were the same., but they didn't answer my question. Firefox 17.01 Ubuntu 12.04 If I go to Edit --> Preferences --… (read more)

I looked at all the previous solutions, some of which were the same., but they didn't answer my question.

Firefox 17.01 Ubuntu 12.04

If I go to Edit --> Preferences --> Advanced --> Encryption

it looks like 'View Certificates' is the likeliest place to look for the Security Exceptions resulting from me clicking 'Confirm Security Exception'.

I have looked at the five tabs on the next dialog box 'Certificate Manager', and the most likely looks like the 'Servers' tab.

On this tab, I can see that there is a button to 'Add Exception...', but nowhere to 'Show Exceptions', and the 'Add Exception...' button only provides means to add a new exception.

Asked by el_gallo_azul 8 years ago

Last reply by el_gallo_azul 8 years ago

  • Archived

The workaround in the article "Certificate contains the same serial number as another certificate" did not work for me, any more ideas?

Have reinstalled the open source 'Endian Firewall' on another machine, which is accessed using a browser using HTTPS. It does not have valid certificates but I have alway… (read more)

Have reinstalled the open source 'Endian Firewall' on another machine, which is accessed using a browser using HTTPS. It does not have valid certificates but I have always been able to add an override however, this time I can not. The workaround provided in the Firefox support area mentioned above does not solve the problem. I urgently need to access the firewall to make some config changes but have reached a dead end. The article says it may be out of date, is there another workaround I can try? Will reinstalling the firewall or reinstalling Firefox reset the old behaviour?

Asked by bonoky 8 years ago

Last reply by bonoky 8 years ago

  • Archived

Words with Friends when accessed through Facebook will not load. Works fine on Internet Exlorer.

For several weeks I have been accessing Words with Friends through Facebook using Firefox. For the last two days, when I launch Words with Friends in Facebook using Fire… (read more)

For several weeks I have been accessing Words with Friends through Facebook using Firefox. For the last two days, when I launch Words with Friends in Facebook using Firefox, a small window opens stating "Trouble Connecting to Facebook. It seems we're experiencing problems connecting to Facebook. Please refresh and try again." Refresh does not change the condition. If I access using Internet Explorer, I experience no problems.

Asked by PhilAbele 8 years ago

Last reply by dmbarnes17 8 years ago

  • Archived

I keep getting prompted to update Firefox even though it is up to date

On my home System, I am [still] running Windows XP. When I go to "Help -> About", I get the message that my version of Firefox (22, I think) is up to date. However, … (read more)

On my home System, I am [still] running Windows XP. When I go to "Help -> About", I get the message that my version of Firefox (22, I think) is up to date. However, periodically, I keep getting pop-up pages that are blank except for a small square in the middle that states that my browser is out of date and I should "click here" to download the current version. Is this malware? How can I stop this from happening? I have run a couple of anti malware programs that indicate that everything is "clean" but I *still* periodically get these annoying pop-up pages. [Specifically, I have used Malwarebytes Anti Malware and run the full scan and that is in addition to using Norton 360 which also "runs clean".] At the same time, nothing else appears to be affected and currently I just cancel these pages. Any ideas? Note that I went to the "about:configure" exercise to look at the "useragent" and there was nothing there to reset (the "reset option" was "greyed out"). PLEASE NOTE: THE "PROBLEM" HAPPENS ON A DIFFERENT WEB BROWSER FROM THE ONE WHERE I AM POSTING THE QUESTION!!! THANK YOU!!

Asked by zvi1weiss 8 years ago

Last reply by zvi1weiss 7 years ago