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After updating server libraries, tinymce popup windows are disconnected from their parent

This one really caught me by surprise! I have an internal Django database system. Staff typically use Firefox or Chrome to access it from Linux or Windows machines. As p… (read more)

This one really caught me by surprise! I have an internal Django database system. Staff typically use Firefox or Chrome to access it from Linux or Windows machines. As part of this system, it uses Grappelli library which in turn uses TinyMCE V3.5.8. Specifically, in a text box TinyMCE provides advanced editing and fonting. Allows the user to embed links or images. This system was working fine on Django 2.2. My provider (Python Anywhere) retired the server image I was running on, so I updated everything to Django 4.2 on their latest "haggis" system image. Everything seemed to transfer over without any errors - at first. In fact, it was a week later somebody tried to change a font colour by clicking the popup button that opens a colour picker. That pop up looks blank! (its not, the HTML is there but without the custom CSS nothing is visible)

In developer mode on Firefox or Chrome I can see what the problem is: The popup is disconnected from the parent. The parents CSS and classes - specifically tinyMCE - is not present. So its missing the styling and JS to operate. One of the first things the popup JS does is copy in the tinyMCE and tinymce classes from the parent. But they are not there, in fact .opener is null and .parent is stripped down.

What is really weird is on my test server, where I tested everything before updating the live server, it works! The test server uses Django's "runserver" to run a very simple (unsecure) http server just to test code. Whereas the live server is locked on HTTPS.

What confuses me is I don't see any console log messages that would indicate the browser decided to "protect" me. How can I figure out what is going on? Or disable this feature for a test?

I am writing this on my Dev machine using the browser I test with, so I shall try to paste in tech info below.

Just to reiterate, in this browser I can have my test server in one tab, my live server in another tab, test server popup works; live server popup does not.

Thanks in Advance, Richard

Asked by Richard E. Cooke 3 weeks ago

hotmail images

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image shou… (read more)

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image should be. A right click in that space will allow the image to be opened in another tab.

I am using a laptop with Windows 7. I know support for that is ending soon.

Using another browser solves the problem, but I don't want to do that.

Asked by oberonmom 3 weeks ago

Last reply by zeroknight 3 weeks ago

cannot get browser to update

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates. Nothing works. I ran it in trouble… (read more)

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates. Nothing works. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey.

Asked by pzioga 3 weeks ago

Firefox start after troubleshoot mode with annoying success page i can't change.

Dear Community, After I tried to fix a slow browser in troubleshoot mode and reseted firefox, I get each time i start Firefox a success page with the option of restoring… (read more)

Dear Community,

After I tried to fix a slow browser in troubleshoot mode and reseted firefox, I get each time i start Firefox a success page with the option of restoring tabs.

I don't want that, I want my own startpage when i start Firefox, but i tried to get rid of it whiteout success. I enclosed a screenshot of the page i see everytime now.

I hope there is a solution for it to get my startpage back.

Thank you in advance,

Robert

Asked by wjrburg 3 weeks ago

Fonts on websites getting replaced

I've been experiencing this issue for a while, i've tried different things (including turning on/off "Allow paghes to choose...") and none of them work. I've uninstalled … (read more)

I've been experiencing this issue for a while, i've tried different things (including turning on/off "Allow paghes to choose...") and none of them work. I've uninstalled all Adobe Fonts, which also didn't work. It's the same on all of my devices except my Phone where im logged in with my Firefox Account. It seems that the Font that is being used to replace the original is Helvetica Neue, if that helps at all. I don't remember ever changing any setting regarding fonts to that font so i'm clueless at this point as to where & when this could have been caused.

Is this an issue anyone else has faced or was able to solve?

Thanks for your help

I've included some pictures as reference to what is happening; Img 1 - minecraft.net - Poisonous Potato Update Img 2 - redbubble.com - Account Tiers & Fees

Asked by Elias 3 weeks ago

Last reply by zeroknight 3 weeks ago

Hide the youtube vertical scroll bar in full screen mode (+ add-ons questions on mozilla.org)

Hello, I'm using a PC with windows 11 and my Firefox is up-to-date 124.0.1 (64 bits). 1- It's been several years since a "full screen <=> rest of page" transition… (read more)

Hello,

I'm using a PC with windows 11 and my Firefox is up-to-date 124.0.1 (64 bits).

1- It's been several years since a "full screen <=> rest of page" transition was implemented on youtube (using the scroll wheel for example). Is there a way to completely hide YouTube's vertical scrollbar in full screen mode?

I've checked with Opera and Edge browsers and their behaviors are normal in my mind, as the bar is simply hidden in full-screen mode, no matter where I move the cursor. https://ibb.co/nkJzb8S

On Firefox, it is hidden but only if you don't move the mouse or hold the cursor over the scroll bar. https://ibb.co/VW3JTzp Is this an expected behavior in Firefox?

Otherwise, I've tried a couple of "hide scrollbar" style add-ons, but nothing worked, at least for this particular vertical bar, in full screen mode. I also tried the Troubleshoot mode, and to delete the internet cache with no more success. Here's how it looks in pictures (moving ones :) ) to make it clearer https://www.youtube.com/watch?v=UrJa60LHEws

2- Another question please, why are add-ons disabled on mozilla.org pages, and is there a way to enable some of them on there ?

Thanks for your attention and any help you can provide. Damien F.

Asked by damien-france 3 weeks ago

Downloading language data for offline translation

How do I download language data for translating on a machine that is not connected to the internet? I already followed the instructions here to download an offline fire… (read more)

How do I download language data for translating on a machine that is not connected to the internet?

I already followed the instructions here to download an offline firefox installer: https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

and I downloaded the language packs I want here: https://releases.mozilla.org/pub/firefox/releases/124.0/win64/xpi/

and I followed the instructions here: https://support.mozilla.org/en-US/kb/deploying-firefox-language-packs

But translation still doesn't work. I even manually installed the "*.xpi" packs into the browser. I can see in Firefox's settings that it thinks the packs are installed, and it offers to translate pages it detects are in a different language, but translation fails. I noticed that the language packs are smaller than I would have expected - smaller than 1MB. Is there a way to download the language data that is needed for offline translations?

Thank you!

Asked by William Jones 3 weeks ago

Last reply by cor-el 3 weeks ago

Firefox Review Checker

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust. option to O… (read more)

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

Asked by BrokenG 3 weeks ago

Last reply by cor-el 3 weeks ago

Firefox and Fidelity Investments

I am having an issue with Fidelity using Firefox. When I open their "Trade" drop down window, it is not functional. Also, when I click the "Replace" button on the open … (read more)

I am having an issue with Fidelity using Firefox. When I open their "Trade" drop down window, it is not functional. Also, when I click the "Replace" button on the open orders page, I get an Error message saying to try later.

I used Edge for these activities and all worked well. I talked to tech support at Fidelity and he said to contact Firefox.

Has anybody else had issues with Fidelity.com?

Thanks, Kenney G.

Asked by kenneygri 3 weeks ago

Last reply by cor-el 3 weeks ago

Password manager - lost all passwords

Hello everyone, I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox. I did not back up any of the files t… (read more)

Hello everyone,

I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox.

I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords.

When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help!

Thank you all

Asked by francois1994 3 weeks ago

Last reply by cor-el 3 weeks ago

need help in getting rid of something that appears everytime I run firefox.

bold textI am getting "Welcome to ad-free, secure video streaming!" every time I turn on firefox. I can't seem to get rid of it and don't know where it came from. It wa… (read more)

bold textI am getting "Welcome to ad-free, secure video streaming!" every time I turn on firefox. I can't seem to get rid of it and don't know where it came from. It wants me to "Finish installation" and never installed whatever this is in the first place.

It also tells me "Auto-reporting via Google Analytics is disabled! "

I have no idea what is going on, don't want whatever they are offering, just want it to go away!

I neglected to say that I just 'x' this thing when I see it but it appears whenever I start firefox.

Thoughts?

Asked by greg 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

I have passwords that are saved on my other devices but are not on my desktop. Some

Some sort of problem deleted saved passwords on my desktop passwords on devices are saved I can tried to sync them but nothing happends. Whenever the request to save a pa… (read more)

Some sort of problem deleted saved passwords on my desktop passwords on devices are saved I can tried to sync them but nothing happends. Whenever the request to save a password it is not saved on desktop.

Asked by Lesley Cunningham 3 weeks ago

  • Solved

Text links transform into a blue word "Link" that can not be used in ChatGPT

I am using the latest version of firefox. Windows 10. I'm writing a school project with assistance from ChatGPT. When I ask it for a link, it provides it. While it is "ty… (read more)

I am using the latest version of firefox. Windows 10. I'm writing a school project with assistance from ChatGPT. When I ask it for a link, it provides it. While it is "typing", I can see the link, but when it finishes "typing", the link becomes a blue word "Link", with the web address gone. I can not click on it to open the website, like I can in Mirosoft office. There is no way to access the website. I tried to use troubleshooting mode with all extensions disabled - it didn't help. ChatGPT claims, that it's the browser issue. How can I access these links?

Asked by andriusvg 4 weeks ago

Answered by andriusvg 3 weeks ago