Firefox Support Forum

bold textDear Firefox team.

My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account.

how can i get the syncing bookmark on my laptop.

can anyone help me. my bookmark is very important and up to date till last week.

Version : 24.0.2 (64-bit https://prnt.sc/jY-u_50dt2b7

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list.

Help! How can I fix this so I can scroll down in Firefox for this sub-menu item?

Thanks, Steve

Whenever I try to Start or Open Camera for Video Call Firefox stops working. I don't if its because when i start a call a new Window pop ups. The Call in not dropping its just that It is not showing the video. So If Audio call only then its ok but when I start Video Call it crashes.

What I did to try yo fix: Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile.

Lastly I Fresh Install my Windows OS. Then these again. Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile. Installed Developer Firefox Still not working

Discord Video Call Working Edge Video Call Working I haven't tried the Messenger APP

System Windows 10.

Hello,

I recently moved from Chromium based browsers to Firefox and, as my title indicates, I've been facing issues with youtube playlists on two different computers so far, may it be in normal windows or in private ones (where the only addon left running would be ublock origin).

The autoplay does not work in a predictable way. While the browser does reach the next video in the playlist once the previous one ended, more often that not, the video won't play. As I said, the behavior is unpredictable. There are times when it'll work right of the bat, but stop working after a few videos, and there are times when it won't be working at all from the very beginning.

I did enable FF's autoplay setting (or so it would seem from what I can see), for it says:"Autoplay: Allow audio and video" when I click on the icon next to URL bar.

I have not yet tested with my addblocker disabled, for ublock origin being fairly widely used I assumed I would have ran into far more issues akin to mine when I googled my issue.

Thanks in advance for your help.

Cordially,

This is the 2nd time in the last year or two that the auto-update deleted all my pre-defined tabs, including those that were pinned. All that I had was a single tab.

Why?

Macos Ventura:

Greetings,

When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up to date" - i.e. no update available at this time. I assumed I was getting the brush off from those web sites.

Why did Firefox not bring me up to v124? I get a "download update" probably once a month. It's been giving me a new variation of 115esr all along.

I've now downloaded 124 from your site. What do I need to do so that I stay current in the future? Thanks John

Dear Support Team,

Embed map does not appear anymore, after last update of Firefox browser: http://www.ship.gr/map.html

It appears normally in all other browsers. Thank you and best regards Antony ship@ship.gr

I have been watching SBS OnDemand successfully until today. I now receive a consistent Video Playback error on any video using Firefox Ver 124.0.1.  I do not have an Adblocker installed. (Windows 11 Pro 23H2).  I do have AVG Internet Security installed.  I installed no apps. I turned off Enhanced Protection for sbs.com.au in Firefox but the problem persists. The problem does not occur on Chrome.

Having used Firefox browser for so many years now, just recently I am experiencing occasional links not working when my trusty Roboform (version 9.5.8.0) extension is enabled. The same links work fine with Roboform when tested in Edge and Chrome browsers which frustrates me as I do not want to switch from Firefox. I have tried removing the extension and reinstalling a fresh download, same for uninstalling Firefox. I have tried setting up a new Firefox profile. I have gone through every Firefox setting many times trying with or without although I have not actually modified any setting recently so I am fairly confident that this problem is due to a change in either Firefox or Roboform. I am using Firefox version 124.0.2 in Windows 11 23H2 (currently 22631.3374) and also use two other extensions, being Kaspersky Protection and Facebook Container which have been resident for a few years now. I can remove the other two extension individually but it is only by disabling the Roboform extension that enables me to view these troublesome links without any issue. An example is https://www.hughes.co.uk/product/kitchen-appliances/cooking/microwaves/hisense/h29mobs9hguk whereby if I click on any of the three "Flexi-Pay", "Delivery & Collection" or "Services" buttons on the right, there is no response when Roboform extension is installed. What can be unique/different about these links? I have naturally been in touch with Roboform but so far they have sadly not been able to help find me a solution, so I thought I should ask the experts at Firefox hoping that someone out there might just have experience of such an issue. Just as a separate observation, the Roboform extension is missing its icon when viewed in Add-ons Manager and also when viewed in the Firefox Add-ons library which I find very odd as that wasn't always the case. It is appearing normally in my Firefox Toolbar. Thank you in advance for any help offered.

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)

When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.

It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?

Have just noticed that there are no longer green Norton check marks against web results. Have spent all morning in live chat with Norton. They say it is the way it has been set up. Very disappointed as they check marks were very useful.

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my machine. I am certain it's not a jump menu thing because this isn't about shortcuts (and besides the point, enabling the jump shortcuts from my OS side of things does not display it either way). I just want the stuff that the user in the above link listed.

Coincidentally, I had this exact problem a short while before, and I think it may have had to do with an update, because I remember Firefox updating at least twice fairly recently and it is in this time I've noticed this issue. The first time around it resolved itself, but this time it has not and I do not know the cause.

Unpinning/pinning the icon on the task bar does not resolve this either. It seems none of the conventional solutions in the past work, so unless I am missing something, something broke.

Almost every week I get Firefox "browser.startup.couldRestoreSession.count" set to "2" (Firefox keeps restoring tabs and windows an indefinite number of times after a crash in this case). I reset it to default, and then the situation repeats.

It has been so for at least a year.

Please let me know if there is a program or Firefox extension responsible for this annoying behavior.

Thank you!

every time whe I download a rar file it is opened with winrar even the setting for the rar file extension is set to save and not open the file. Also some about:config settings I learned from some forums on the web do not help. I think this missbehaviour took place in the past after updating FF but I cannot remember which update it was. How can I configure FF to not open downloaded rar files with winrar (I want FF only to save the file)?

Having tried all pointers to how to display this data, I give up and present my case here: In a banking app, the login field is blank and requires me to enter the correct Login ID. This works fine. However, if I double click on that field, an option is displayed, happening to be my email address, which will not work in this case; a numeric value is required.

So, knowing a prompt is enabled, I have entirely failed to get 'it' to save the correct ID. I have also find a place in Firefox settings where I can see and modify the value that comes up. I do however remember doing exactly that for some other site.

So, as I have said, I cannot find this in the Passwords nor the Settings pages. What am I missing?

Help would be much appreciated.

Every time I would try to log in it would always redirect me to a website that contain only the words "Expected redirect cookie to exist"

It's really annoying because it only happens on Firefox. For some context I just re-installed Windows 11 and I heard from another post that re-installing Windows 11 will help but I do not want to go through the whole process again.

I have already tried:

• Turning off DNS over HTTPS
• Turning Off Proxy
• Clearing Cache and Cookies
• Reinstalling Firefox

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months.

Windows 10 Pro version 22H2 Firefox version 124.0 (64-bit) Hardware Acceleration is turned ON webgl.enable-renderer-query=TRUE webgl.enable-webgl2=TRUE webGL.disable=FALSE WebGL 2 Driver Renderer=Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)

Google Maps shows the Global View as greyed out so I'm unable to use 3D. Did a test on https://get.webgl.org/. I see the spinning cube.

Any suggestions?