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Sound issue

Hi , from yesterday i facing a issue of sound , it does not play any sound in any platform s like youtube , netflix prime etc etc. when i tried other like chrome & ed… (read more)

Hi , from yesterday i facing a issue of sound , it does not play any sound in any platform s like youtube , netflix prime etc etc. when i tried other like chrome & edge it had no issue playing the music . Please help me as soon as possible

Asked by barunhal1998 2 months ago

Last reply by Terry 2 months ago

Bookmark Smart Shortcut - Not open in new tab

Hi, When I use a shortcut for a bookmark (e.g., typing "yt" to activate my youtube search bookmark with URL set to "https://www.youtube . com/results?search_query=%s" and… (read more)

Hi, When I use a shortcut for a bookmark (e.g., typing "yt" to activate my youtube search bookmark with URL set to "https://www.youtube . com/results?search_query=%s" and shortcut set to "yt") it opens in a new tab. I am in the habit of making a new tab before using a shortcut to search using a bookmark. How can I change the shortcut bookmark behavior to open in the same tab where i typed the query into the URL bar?

Asked by sam 1 month ago

Last reply by zeroknight 1 month ago

Trouble accessing an account

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I … (read more)

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I don't like that format and would much more prefer Firefox. Is there a problem, or were they just brushing me off? How can I get into Ancestry using Firefox again? Can you please advise.

Thank you.

Asked by Lynda Quig 1 month ago

Last reply by cor-el 1 month ago

retaining Cookie exceptions

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data … (read more)

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data when Firefox closes" with exceptions noted, and do not toggle "clear history when Firefox closes." Except that in my Firefox settings, they work in tandem - the choices are both on or both off. I can't turn one on and the other off. Under manage exceptions, I am entering the entire website address with the https. Any suggestions? Thanks. Joe Markarian

Asked by jmj7 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Stopping **ALL** Website Pop Up Notifications

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is … (read more)

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is feature is totally pointless. This feature assumes you repeadily go to the same singular site that causes pop ups --not random site you visit. I did check off the button at the bottom "Block new requests asking to allow notifications." My issue is NOT, NOT seeking to block "permissions" (I have never seen or been asked by Firefox to 'allow permission for website notifications')--I'm seeking to stop ALL website pop ups notifications that intrusively just appear at the lower right corner. I don't understand why there isn't a single button to stop these intrusive and annoying pop up pushes??? It's a no brainer. I hope you can help with a solution. Thank you in advanced.

Asked by StevenB 1 month ago

Last reply by cor-el 1 month ago

Any way to get lost pages back?

Firefox updated last night (March 2, sometime in the evening). When I finally was able to reopen it, it had gone back to a much older saved bunch of tabs. I had a very … (read more)

Firefox updated last night (March 2, sometime in the evening). When I finally was able to reopen it, it had gone back to a much older saved bunch of tabs. I had a very crazy day, and had multiple tabs open when I left, that I meant to go back to and finish up with, now they are gone and I can't remember them all. There were also tabs that I know I closed quite a while ago, so it really went back in time. Is there any way to get those tabs from yesterday back? They are not in History under "recently closed," I suppose because Firefox went back to a MUCH older set of things, so it doesn't "remember" them as "closed," because it doesn't "remember" them at all?

Asked by meadow_marsh 2 months ago

Last reply by cor-el 2 months ago

broken website

after using same web site, same computer, same FIREFOX, i am unable to log into my banking site. site does not remember my computer after upgrade to 123. have turned off … (read more)

after using same web site, same computer, same FIREFOX, i am unable to log into my banking site. site does not remember my computer after upgrade to 123. have turned off shield on that site. have switched from custom to standard. have added that address to the cookie exception list. have changed about:config, network: { i don't remember} from 5 to 4.

WHAT ELSE can i do?????

Asked by Larry Reddick 2 months ago

Last reply by cor-el 2 months ago

How can i change the Microphone?

I have multiple Microphones on my PC. I don't want to Plug them in and out Everytime, and some can't be unpluggt. Also i want the freedom to choose easily. I would love t… (read more)

I have multiple Microphones on my PC. I don't want to Plug them in and out Everytime, and some can't be unpluggt. Also i want the freedom to choose easily. I would love to change it in the "Permission for web.whatsapp.com" Menue thats drops down when i klick on it in the Adressbar. See picture attached.

Asked by b.schmitt38 2 months ago

Last reply by cor-el 2 months ago

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to sharif.com.bd. The page you are trying to view cannot be shown because the authenticity of the rece… (read more)

Secure Connection Failed

An error occurred during a connection to sharif.com.bd.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Sharif Rafiqul Islam 2 months ago

Last reply by Paul 2 months ago

Crash report pops up when closing Firefox

The last several weeks, almost every time I close Firefox, I get the Crash report dialog box. I have cleared cache and cookies. I also cleared the offline website data … (read more)

The last several weeks, almost every time I close Firefox, I get the Crash report dialog box. I have cleared cache and cookies. I also cleared the offline website data and deleted the parent.lock file. These may work for a bit, but eventually the same day. So far today, it has happened 5 times. I do submit the report(s). It's not really a hassle, just having to click a button, but it just drives me crazy that it is being generated even though Firefox did not crash and I am just closing it after I am done. Anyone else encounter this? Any suggestions? Thanks

Asked by highlander-1 2 months ago

Last reply by zeroknight 2 months ago

Bookmarks on Toolbar missing

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. … (read more)

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. Please help. Can't seem to drop and drag them there. Also, the Bookmarks Toolbar keeps disappearing every time I go to look at a new tab.

Asked by murync 2 months ago

Last reply by cor-el 2 months ago

convert jpg into pdf

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version i… (read more)

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version is 123.0.1. Is there a reasonable workaround?

Asked by archatty 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Managing Bookmarks

If I manage my bookmarks from the Menu>Bookmarks>Manage Bookmarks at the bottom, a separate window pops up where I can attempt to organize my bookmarks. It seems I… (read more)

If I manage my bookmarks from the Menu>Bookmarks>Manage Bookmarks at the bottom, a separate window pops up where I can attempt to organize my bookmarks.

It seems I have limited functionality in being able to edit these lists and folders. Under "All Bookmarks" I have (3) folders, the Bookmarks Toolbar (which I rarely use anymore), the Bookmarks Menu, and another folder called "Other Bookmarks" which I had added years ago. (Perhaps this folder has been grandfathered in? I don't know that you can add folders at this level anymore)

After moving all the contents of "Other Bookmarks" to the "Bookmarks Menu", I wish to eliminate the "Other Bookmarks" folder. The folder is now empty, but the RMB menu still shows the "delete folder" option grayed out.

I read somewhere that Sync might have something to do with it, but even after signing out of Sync, and trying again, it wouldn't work.

Anything under the "Bookmarks Menu" folder, I have no problem deleting or moving links and folders. (though the GUI could be a little more streamlined) I am just not able to manage anything at the top level. Is there currently a way to do this?

Thank you. Kurt

Asked by Kurt 1 month ago

Last reply by cor-el 1 month ago

"Your browser is being managed by your organisation" (Der Browser wird durch Ihre Organisation verwaltet)

On my Laptop I always get the Message "Der Browser wird durch Ihre Organisation verwaltet" (No. 1). To change this I should go to HKEY_LOCAL_MACHINE via REGEDIT. Then to … (read more)

On my Laptop I always get the Message "Der Browser wird durch Ihre Organisation verwaltet" (No. 1). To change this I should go to HKEY_LOCAL_MACHINE via REGEDIT. Then to SOFTWARE / POLICIES / ???. There should be an entry MOZILLA or FIREFOX. I dont have this (No. 2). So I should go to FIREFOX "about:config" and there I should change "security.enterprise_roots.enabled" from "true" to "false". But it is (the ONLY) setting, which is locked (No. 3).

So I do not know, how I can remove this "Your browser is being managed by your organisation".

Can you help me?? I am my own organisation....

Asked by dieter_wiese 2 months ago

Last reply by cor-el 2 months ago

DataTransfer API not working after first use

I'm trying to create a Drag & Drop file feature in my web page following this doc https://developer.mozilla.org/en-US/docs/Web/API/HTML_Drag_and_Drop_API/File_drag_an… (read more)

I'm trying to create a Drag & Drop file feature in my web page following this doc https://developer.mozilla.org/en-US/docs/Web/API/HTML_Drag_and_Drop_API/File_drag_and_drop

The dropHandler function works as expected the first time I tried to drop a file into a "drop area" div, but then does not work anymore. In all subsequent calls, the drop event is triggered but there is no file in

`` event.dataTransfer.items // empty event.dataTransfer.files // empty ```

This behavior is the same in Troubleshoot Mode.

Additional data

Firefox version: 123.0.1 (64 bits) OS: Debian 12

Asked by Fernando Miranda 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

FireFox (MacOS) Crash Signature: [@ js::jit::BailoutFrameInfo::BailoutFrameInfo ]

Hello guys, anyone can help me with this? My firefox tabs keeps crashing then after a while the firefox browser will exit straight away. It's happening on a daily basis. … (read more)

Hello guys, anyone can help me with this? My firefox tabs keeps crashing then after a while the firefox browser will exit straight away. It's happening on a daily basis. I have removed most of my add-ons and even tried reinstalling my macos. i only have onepassword plugin enabled, everything else is disabled.

System: macos sonoma 14.3.1, macbook pro 16 2019. Firefox version: 123.0 64bit

Signature js::jit::BailoutFrameInfo::BailoutFrameInfo More Reports Search UUID 7a51bb39-3ade-4533-a7db-4a1060240303 Date Processed 2024-03-03 06:39:45 UTC Uptime 2,711 seconds (45 minutes and 11 seconds) Install Age 52,833 seconds since version was first installed (14 hours, 40 minutes and 33 seconds) Install Time 2024-03-02 15:59:06 Product Firefox Release Channel release Version 123.0 Build ID 20240213221259 (2024-02-13) Buildhub data OS macOS 14 OS Version 14.3.1 23D60 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

CoffeeLake-H GT2 [UHD Graphics 630] (0x3e9b)

Startup Crash

False

Process Type content MOZ_CRASH Reason (Sanitized)

MOZ_RELEASE_ASSERT(uintptr_t(framePointer_) == machine_.read(FramePointer))

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000000 Available Physical Memory 318,238,720 bytes (318.24 MB) Accessibility

Active

EMCheckCompatibility

True

App Notes

FP(D00-L1000-W0000000-T010) WR? WR+ IpcWebGL? IpcWebGL+

Asked by rtmh1111 2 months ago

Last reply by cor-el 2 months ago

website certificate

Hi there, Our website, Stjathenaeum.org, goes to a page saying the certification does not match, and says you can continue at your own risk (basically). Is there anywher… (read more)

Hi there,

Our website, Stjathenaeum.org, goes to a page saying the certification does not match, and says you can continue at your own risk (basically). Is there anywhere to fix this issue?

Thank you! Scott Davis

Asked by sdavis3 2 months ago

Last reply by cor-el 2 months ago