Firefox Support Forum

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it reappeared. This morning it had disappeared. Amazon is still there, but Firefox seems disinclined to admit that. How can Firefox make Amazon stick?

Hi! I do not want more cookies than "necessary". So I reject, make settings etc. And I clean them automatically when closing Firefox, just in case. On some sites that I visit very often, this turns out very tedious and timeconsuming. How to allow only necessary cookies and not the rest? With Privacy & Security, Cookies and Site Data, Manage Exceptions, I can allow or block cookies from specific sites. What do I allow when I choose Allow? Only the ticked ones or all marketing and other stuff even when these are not preticked as default? Or will the choices made during this session be saved? In the case of my bank and a couple of others, I would like to save my choices to be able to enter it a little faster. But cleaning at closing Firefox also deletes that, I suppose? How to save my choices without saving all cookies?

Is there any way to see what kind of cookies have been saved? I can see the number of cookies for each site under Manage Data, but how to see the type of cookie?

Firefox 122.0.1 on Linux Mint

Best Eva

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Hi. I'm trying to transfer Firefox bookmarks from a hard drive pulled from a now dead iMac (was IOS 10.13.4 + Firefox 116.6.0) to a MacBookPro laptop running BigSur (11.6.8) and Firefox 122.0.1. I have the iMac HDD plugged into a hot swap docking station. A search for places.sqlite on the old HD turns up nothing.

I have found answers for drilling down into Windows to find the appropriate files to transfer, but not for Mac. I didn't know Firefox Sync existed until now, and I don't know where to look for a profile on the hard drive. Suggestions?

Edit:

Ok, this is going to be a bigger problem that I thought. The laptop is my wife's old university-owned mac, and there's a whole "admin" layer of hidden and mixed-up folders. I need to go see the admins for help.

Thanks a lot anyway, though. I did learn a lot in the process :)

I am one among many who keep a lot of windows open for reference. When my compootie shuts down inadvertantly I am avle to use "Restore Session" to get these back. But occasionally the system shuts down and I am unable to restore anything, and this can cost me tens of hours os referencing, and untold hours of productivity.

Could you save the open windows in an easily accessible file that we could use to restore previous sessions? This would save a lot of us considerable grief.

Hi, I am trying to install an add-on for MetaCert. I receive the following from Firefox: "Check This by MetaCert by MetaCert". This does not help to install the add-on. This is not a problem on my other PC. Look forward to your help/suggestions. Best, Stephen Rodgers

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

Videos (with the exception of those on YouTube) have no sound, and in some cases such as Amazon or Plex, fail to play at all. Amazon directs me to plugins, and to select 'Always Activate' on Widevine Content Decryption, and to update plugins. This was already the case and had no effect. Plex, in some cases, simply gives the error: 's4032 (Manifest)', though this could be a different issue. Other videos on Plex have the same problem of no sound. This problem doesn't occur on other browsers like Chrome or Edge.

When attempting to log in to websites that require a "reCAPTCHA" response I continually receive the message "Cannot contact reCAPTCHA. Check connection and try again" Have confirmed that the connection is ok and when switching to "Microsoft Edge" it works normally. Is there perhaps a setting in my browser that could be causing the problem as it used to work ok? Regards, Lawrence

Video playback NY Times not working in v 122.0.1

Got error message from NYT: Video playback is not supported in your current browser TO view NYTimes video please upgrade your browser to the latest version

Our website is showing secure in every browser but in Firefox its showing not secure. site is - psiraapi.sortelearn.com.

New computer, new Firefox install. Old computer has the Library Icon in the upper right corner when the browser opens. I imported my bookmarks, but can't figure out how to get the Library Icon positioned.

Hello, I am writing this as I have yet to find any answers

My problem lies in the fact that while browsing on YouTube the ratio suddenly changed with no warning. When in a private window it does not change the ratio and I have no idea as to why. I have tried to restart both FireFox and my computer, but none of this have helped, I then tried disabling all my extensions, this also did not help, and as I have yet to find anything about this problem elsewhere I hope that I could get my answer as to why this has happened, and how to fix it

The first picture is the ratio that is the "normal" and the second is should be, does anyone have any answers?

When I click on a pdf file, Firefox opens and displays the file, rather than handing it off to Acrobat, which is my preference. I'm running Firefox 122.0.1 and Windows 11 Firefox seems to ignore the settings in General, Applications. (See attached image)

    If I set to Always Ask, Firefox displays the file without asking.
    If I set to Save File, Firefox does not save the file.  It displays pdf instead.
    If I set to Windows Default Application, Firefox displays the file.  
         (Note: Acrobat is set in Windows as my default app for pdfs.  If I find a pdf with Windows Explorer and open it there, Acrobat is launched and it displays the file.  IOW I've confirmed that Acrobat is set as my default app for pdfs)
    If I set to Acrobat, Firefox displays the file.

I see nothing in Firefox Settings showing an Add-in for pdfs Any ideas?

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't remember exactly. Once I clicked the allow button there was a popup and a green arrow pointing to the popup in the top right. I clicked it and it said to click "add" next. I realized this is probably a scam and did not add it. I'm assuming that add was referring to something about extensions or plugins but I checked those and there wasn't anything I already knew I had. I did a virus scan and it got nothing. The popup appeared alongside a Minecraft Skindex download. I did some research and learned it is malware and comes in many different forms. The add popup referenced something called auto ads off. Did I stop the malware by not clicking add and if not how do I remove it.

I do not know how I got there, but I somehow got into a situation where I could push a button 'Refresh', or in Dutch 'Opfrissen'. Firefox then started to remove settings and extensions. Which is all well documented if you know it. But the user interface is just crap here. Especially in Dutch. Because 'opfrissen' is something that sounds totally innocent in my native language. I at most expected it to remove some cache memory. The last thing I expect pushing a button with that name is that it does what it did, without any warning! PLEASE change that. And please do not translate it with 'opfrissen', just explicitly say: Go back to standard configuration and remove extensions. I am not dumb that I could not understand what that should do. Opfrissen.... Pfff, please change at least the translation!

And I got really angry when it happened!