Firefox Support Forum

I feel like I've been seeing people online complaining about this for a couple of years now, and it's shocking to me that I still couldn't find a solution in a thorough google search. Has anyone found a fix for the mandatory restart Firefox now pushes whenever there's an update available? Basically, out of nowhere, the program will refuse to open any new tabs or load any pages, instead giving the error message in the image. A restart is forced, and all private tabs are lost without warning. This is completely unacceptable browser behavior. As far as I know, there is no setting or about:config option that will fix this. Has anyone found a work-around?

I've been a loyal Firefox user for a couple of decades at this point, but this nonsense has me seriously considering switching to something else. Thanks for any help anyone can offer.

The title describes the problem I'm facing. I don't really use other sites that have videos other than Youtube. But I notice that the videos freeze quite often and audio just continues to play. The videos then unfreeze and skip multiple frames. I've noticed clearing browser cache seems to help but it doesn't help for longer than a 2 min video at best. At worst, it doesn't affect it at all.

I have been using FF for many years but recently have started having issues on eBay.co.uk

At the moment it specifically relates to leaving feedback on my sold items.

I'm currently logging in on MS Edge or Chrome to leave feedback as FF just will not work.

I've tried FF on a clean install on a 2nd PC (no add-ons) and still get the issue.

Please help as I am now having to use Edge & Chrome so much I may as well move over to them which I would rather not do.

Shortly after launching, Firefox loads small PDFs very quickly, within 200ms. However, a short while after launch, it starts delaying about five seconds before opening the same, small PDFs, whether they are on disk or fetched via the network, and regardless of whether they are cached locally or downloaded. I've examined the performance profile of the slow loads, but I'm not sure what to look for.

Restarting the browser reliably makes PDF loads snappy again, but the effect doesn't last very long, less than an hour before the five second delay returns.

I've seen this behavior on all PDFs, but here are two examples:

https://lawfilesext.leg.wa.gov/biennium/2023-24/Pdf/Bills/House%20Bills/2468.pdf?q=20240122183210 (68 KB) https://s1.q4cdn.com/806093406/files/doc_downloads/test.pdf (3.82 KB)

When I go to website nypost.com, and select a random article that has a video display at the top of that page, a pop up of a smaller video window appears in the lower right corner of the screen.

For example,

Go to nypost.com Select an article with a video such as https://nypost.com/2024/01/30/metro/phony-uber-driver-charged-with-ripping-off-nyc-bar-patrons-in-cellphone-scheme/

There is a pop window of a smaller video screen that shows in the lower right corner

Autoplay is disabled

Is there a specific setting to stop this functionality of the pop up video window to appear? Is the block pop up window functionality in the same category of this description supplied above?

Thank you.

Hello all, first time poster here but long time FF user!

Lately, some of IMDB's functionality is broken for me. I can give many examples of odd behaviors but to keep this short, have pasted 2 screenshots of the same section of the homepage (www.imdb.com) to demonstrate the difference. Something is preventing the proper loading of all the elements.

Another odd thing is that i'm unable to click on elements that have properly loaded and are visible. Lastly, i'm unable to play videos!!

None of the above are reproducable when in private browsing mode. I have disabled all my extension in the hopes that one of them could be the culprit to no avail!

Any thoughts on how to approach this issue?

How to save images to the downloads directory (that I chose in settings) without using right click -> save image as .. -> popup window .. then choose the location where I want to save it.

I tried alt+click, it didn't work, it saves the webpage url instead of the image. I prefer a solution that does not involve any add-ons.

OS: Pop!_OS 22.04 LTS Firefox version: 121.0.1 (64-bit)

Thank you.

The Amazon.co.uk search plugin was working but now its not and when i try to click "add search engine" a box pops up with

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

another post suggested checking the about:config browser.search.region mine says "GB" which would be correct for .co.uk

All other search plugins work fine. Any suggestions?

I'm not sure where the issue is exactly, but I suspect its something to do with different standards of storing images in clipboards.

If you see the images, this is a screenshot of an Excel grid, taken using win 11 snap tool (shift+win+s). I paste this into paint.net (5.0.12) Then select all and copy/paste into Confluence using Firefox. The edges of the images are either shifted, or a line is added.

If I use paint instead of paint.net, it is ok. If i use edge instead of Firefox, it is ok. Saving the file as png and importing it and its ok. Pasting from paint.net into powerpoint and its ok.

Any ideas what is causing this or how to fix it? I'm going to ask atlassin (confluence) and paint.net help as well.

Hello, sir my blog is new update. i use google chrome speed is normal opening blog. i try some firefox open my blog some speed down in opening.

I have tried everything I can think of to get rid of this BROWSER HIJACKER. It just seems that I can't get rid of it. When I try a simple search on the search bar, it redirects to "BING". I just tried searching travel, and this is where it took me: "https://www.bing.com/search?ptag=ICO-86655dbd68d344bb&form=INCOH1&pc=1AWL&q=TRAVEL"

I don't have anything against MIcrosoft, but don't want to always go to a BING site. Once I hit the enter button, it says "redirecting....." Anyone know of an answer for me?

Thank YOU! Ross L.

Good afternoon:

Yesterday the youtube website loaded fine. Today, if I type youtube.com in the address bar & hit enter it doesn't load.

I thought maybe a corrupt add-on so I removed all youtube related add-ons then rebooted the laptop.

No difference. YT wouldn't load.

It loads fine on edge.

Any ideas?

Regards, Soul

I wish to remove the ugly looking line between my custom home button and the first tab. You can find that on the top left. I already have userChrome.css set up and I found no help on the r/FirefoxCSS subreddit.

My userChrome.css code:

```

root {

--toolbar-field-focus-border-color: transparent !important; --toolbarbutton-inner-padding: 10px !important; --toolbarbutton-border-radius: 2em !important; --urlbar-container-padding: 0px !important; }

1. nav-bar {

box-shadow: none; }

1. urlbar {

padding: 8px !important; }

1. urlbar-background {

background-color: rgb(255, 255, 255) !important; border-radius: 16px !important; box-shadow: rgb(230, 230, 230) 0px 0px 5px 0px !important; }

.tab-background { border-radius: 16px !important; box-shadow: rgb(225, 225, 225) 0px 1px 5px 0px !important; }

.tabbrowser-tab .close-icon{ border-radius: 2em !important; margin-right: 0px !important; }

.tabbrowser-tab .close-icon:hover { background-color: rgba(0, 0, 0, 0.05) !important; outline: none !important; }

1. tabs-newtab-button:hover > .toolbarbutton-icon {

background-color: rgba(255, 255, 255, 0.25) !important; border-radius: 2em !important; }

1. PlacesToolbarItems .bookmark-item {

padding: 5px; margin: 25px; }

1. navigator-toolbox { border: none !important;}

1. PersonalToolbar {

box-shadow: rgba(0, 0, 0, 0.1) 0px 1px 4px !important; } ```

For anyone who can be of EXTRA help, I wish to also fully round the search bar in my "about:home" which you can see is underneath the FireFox logo. I want to add my own custom border radius of "2em" and remove the blue outline when selected.

Hi,

After restarting my MacBook today, it seems like Firefox has been updated. When I signed in to my account, all of my passwords as well as my search history and personal customization have been deleted.

This is a very unfortunate situation. Please advise on how this can be restored.

Kind regards, Oskar

When I open Firefox on my new computer all the bookmarks are showing at the top. I only want my default bookmark toolbar to show. The only solution I could find was to drag it into the toolbar area.

Our office uses a cloud-based database. Mozilla won't allow me to "check" boxes to do database searches for specific things. Google works fine, Edge works fine, but not Mozilla. Any ideas on how to fix this would be appreciated. Thanks!