Firefox Support Forum

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

On spotify web player in firefox there is a delay after skipping 15 seconds forward or backward in audio. Only on bluetooth speakers. But doesn't happen on Chrome. Anyone got a fix or can help?

I have a problem on YouTube where videos are too bright, but when i click for example to save that video to watch later it has normally saturated colors. And I'm using windows. On photo example1 video is too bright, but on example2 it is normal. thanks for help

I'm a cybersecurity professional and I'm researching about Same Origin Policy, Cross Origin Resource Sharing and how firefox deal with those things. I've find out that versions before 102.1.0esr, cross-origin script GET requests used to attach cookies (Image 1), but in newer versions, it's not happening (Image 2). I checked the release notes but didn't find nothing about this change.

I would like to learn more about what changed and how Firefox is dealing with cookies, SOP and CORS.

Thanks!

Hello,

NOTICE: Currently using Firefox 120.0.1 "Update disabled by your system administrator" I am unable to update the browser, the computers are from the public library.

Like I state in the Subject, I configure the browser to strict privacy level, and I am able to visit any site I want. No problem. But on all of these, when I click the lock icon on the address bar I read "Connection verified by a certificate issuer that is not recognized by Mozilla." In fact, right now, I am visiting this website and I got that notice. View image "Firefox broser does not recognize the certificate issuer fortinet but I can visit the firefox suport website - Screenshot 2024-01-28 172732.png"

WOW... View the image "certificate issuer not recognized by Firefox - fortinet - when visiting support.firefox.com - Screenshot 2024-01-28 173041.png" for some of the info I get if I view more information about the certificate.

Then, after I logged out, the "Clear cookies and site data" link that appears after clicking the lock icon I mentioned before do not appear.

View the image "UNable to clear cookies and site data - proton.me - Screenshot 2024-01-28 141951 - edited.png"

In this same computer, I got the control "Clear cookies and site data." View image "able to clear cookies and site data - virustotal.com - Screenshot 2024-01-28 141825.png"

So more than one question:

I read other posts where users are unable to visit a website which has a certificate issued by an issuer that is not recognized by Mozilla. Why am I able to visit these websites?

What can I expect of the non appearing "Clear cookies and site data" link I described before?

Are these computers like totally hacked?

Have I been hacked?? Restore Session not even avail on Menu bar. No computer crash or electric failure in last 24 hrs, but not a single one of my tabs are still open on my browser (30+) and no tab/page option as usual asking if I want to Restore my Session. What the !*& happened to my months of tabs? I do/did have the correct settings selected for Tabs to be restored. Oh MY GOD --this is a complete nightmare!! I'm the only user on this home desktop Mac. Please help. -Melanie

If you see on the attached image, on the far right side is a LastPass red logo (red box, 3 white dots). I have been using this setup for so long I have no idea how it got there. Can you direct me to where that might be in the settings?

I am trying to re-create the setting on another computer.

Thanks.

Artifacts on Youtube videoes when hardware acceleration is enabled. These artifacts is not there playing video on Chrome with hardware acceleration. Disabling acceleration removes artifacts, but videos runs poorly. These artifacts also appears in regular browsing. Intel GPU on latest driver. Since it works in Chrome with the same GPU on the same driver, the problem is in Firefox. Artifacts not there when running Furmark gfx burn in. So problem is not in the hardware. Problem still persistent even on numerous updates of Firefox. Windows 11, Intel HD Graphics 620 GFX, latest driver, latest Firefox.

I printed a receipt for my job, but in the tab once I click "return to profile", the receipt disappears and I cannot retrieve it again. However, is there a way to retrieve my firefox print history at all and just reprint it from there?

Hi,

I attend Berklee online and the learning environment has videos as well as empty spaces to write answers and text. Whenever I enter the empty space to write text, every press of the spacebar starts and stops multiple videos on that page.

Their strict advice is to use Chrome, but that is the last thing I want to do.

Good afternoon

I have been using your browser for a decade to autofill in the CGS Medicare site and it has been lovely and time saving. Roughly two or three weeks ago, it no longer populates information without a little prompting and then it is putting information in the wrong areas on the form. I have contacted I.T. with CGS and they state nothing has changed. A co-worker suggested I contact you to see if my browser could be fixed to autofill like it did before or to remove whatever update happened two or three weeks ago and go back to the older version.

I have disabled autofill and restarted my computer; then enabled it again and restarted my computer. It still has to be prompte in more areas to autofill and even then it will populate that information in the wrong area.

I hope you can follow my train of thought in trying to explain what is happening.

Any help to restore to the perfect way it was autofilling before would be much appreciated.

Thank you Theresa

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

• Turning off extensions (only use Ublock and Bitwarden)
• Browser Refresh (x3)
• Reverting from 120.1 to 120.0, and now 199.0.1
• Clearing the browser cache
• Reinstalling NVidia and Intel Drivers
• Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Firefox has started hiding all tabs in a window except the active tab. This has happened in two different windows. I have no idea how to hide tabs and don't want to. How can I unhide the tabs. When I try to do it one by one, the first tab rehides when the 2nd one appears. Can I unhide multiple tabs at once? Do I have to unhide them one by one, and if so how? How do I stop Firefox from hiding tabs?

Firefox since 102 or 103 has a giant issues with gifs, movies ect after resuming from hibernation. In the Dev mode there are errors like this:

MediaLoadExhaustedCandidates = no any media can be loaded

Invalid URI. Load of media resource %S failed

Why does it happen only in firefox? Even in FF 120 Windows.